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Published Date : 31-08-2018 |
Pages: 118 |
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The Asia Pacific Customer Engagement Solutions Market would witness market growth of 13.4% CAGR during the forecast period (2018 - 2024). The Asia Pacific is witnessing prominent growth in customer engagement solutions. Growing adoption of cloud computing in the region has driven the market expansion in the region.
Small & medium enterprises across various countries, such as Australia, Malaysia, Japan, and Singapore, are investing into information technology solutions to compete, secure, and capture digital opportunities present in the market. Based on the component type, the Customer Engagement Solutions market is segmented into Solution and Services.
The Solution market is segmented into Omnichannel, Reporting & Analytics, Workforce Optimization and Robotic Process Optimization. The services market is further segmented into Professional and Managed Services. Based on the Organization size, the market is segmented into Large Enterprises and Small & Medium Enterprises. Based on Deployment Type, the market is segmented into Cloud-based and On-Premise.
The verticals covered under the report include BFSI, Consumer Goods & Retail, Healthcare, Manufacturing, Travel & Hospitality, Telecom & IT, Media & Entertainment and Others. Based on countries, the market is segmented into China, Japan, India, South Korea, Singapore, Malaysia, and Rest of Asia Pacific.
The market research report covers the analysis of key stakeholders of the market. Key companies profiled in the report IBM Corporation, Oracle Corporation, NICE Ltd., Avaya, SAP SE, Microsoft Corporation, Salesforce.com, Inc., PEGASYSTEMS INC., open text corporation, and Aspect Software Parent, Inc.
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Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 Asia Pacific Customer Engagement Solutions Market, by Component Type
1.4.2 Asia Pacific Customer Engagement Solutions Market, by Organization Size
1.4.3 Asia Pacific Customer Engagement Solutions Market, by Deployment Mode
1.4.4 Asia Pacific Customer Engagement Solutions Market, by Vertical
1.4.5 Asia Pacific Customer Engagement Solutions Market, by Country
1.5 Methodology for the research
Chapter 2. Market Overview
2.1 Introduction
2.2 Drivers, and Restraints
2.2.1 Market Drivers
2.2.2 Market Restraints
Chapter 3. Asia Pacific Customer Engagement Solutions Market
3.1 Asia Pacific Customer Engagement Solutions Market by Component
3.1.1 Asia Pacific Customer Engagement Solutions Component Market by Country
3.1.2 Asia Pacific Customer Engagement Solutions Market by Solution Type
3.1.2.1 Asia Pacific Omnichannel Solution Market by Country
3.1.2.2 Asia Pacific Reporting & Analytics Market by Country
3.1.2.3 Asia Pacific Workforce Optimization Market by Country
3.1.2.4 Asia Pacific Robotic Process Optimization Market by Country
3.1.3 Asia Pacific Customer Engagement Solutions Services Market by Country
3.1.4 Asia Pacific Customer Engagement Solutions Market by Service Type
3.1.4.1 Asia Pacific Customer Engagement Solutions Professional Services Market by Country
3.1.4.2 Asia Pacific Customer Engagement Solutions Managed Services Market by Country
Chapter 4. Asia Pacific Customer Engagement Solutions Market by Organization Size
4.1.1 Asia Pacific Small & Medium Enterprises Customer Engagement Solutions Market by Country
4.1.2 Asia Pacific Large Enterprises Customer Engagement Solutions Market by Country
Chapter 5. Asia Pacific Customer Engagement Solutions Market by Deployment Type
5.1.1 Asia Pacific Hosted Deployment Customer Engagement Solutions Market by Country
5.1.2 Asia Pacific On Premise Deployment Customer Engagement Solutions Market by Country
Chapter 6. Asia Pacific Customer Engagement Solutions Market by Vertical
6.1.1 Asia Pacific Customer Engagement Solutions in BFSI Market by Country
6.1.2 Asia Pacific Customer Engagement Solutions in Consumer Goods & Retail Market by Country
6.1.3 Asia Pacific Customer Engagement Solutions in Healthcare Market by Country
6.1.4 Asia Pacific Customer Engagement Solutions in Manufacturing Market by Country
6.1.5 Asia Pacific Customer Engagement Solutions in Travel & Hospitality Market by Country
6.1.6 Asia Pacific Customer Engagement Solutions in Telecom & IT Market by Country
6.1.7 Asia Pacific Customer Engagement Solutions in Media & Entertainment Market by Country
6.1.8 Asia Pacific Customer Engagement Solutions in Others Market by Country
Chapter 7. Asia Pacific Customer Engagement Solutions Market by Country
7.1 China Customer Engagement Solutions Market
7.1.1 China Customer Engagement Solutions Market by Component
7.1.1.1 China Customer Engagement Solutions Market by Solution Type
7.1.1.2 China Customer Engagement Solutions Market by Services Type
7.1.2 China Customer Engagement Solutions Market by Organization Size
7.1.3 China Customer Engagement Solutions Market by Deployment Type
7.1.4 China Customer Engagement Solutions Market by Vertical
7.2 Japan Customer Engagement Solutions Market
7.2.1 Japan Customer Engagement Solutions Market by Component
7.2.1.1 Japan Customer Engagement Solutions Market by Solution Type
7.2.1.2 Japan Customer Engagement Solutions Market by Services Type
7.2.2 Japan Customer Engagement Solutions Market by Organization Size
7.2.3 Japan Customer Engagement Solutions Market by Deployment Type
7.2.4 Japan Customer Engagement Solutions Market by Vertical
7.3 India Customer Engagement Solutions Market
7.3.1 India Customer Engagement Solutions Market by Component
7.3.1.1 India Customer Engagement Solutions Market by Solution Type
7.3.1.2 India Customer Engagement Solutions Market by Services Type
7.3.2 India Customer Engagement Solutions Market by Organization Size
7.3.3 India Customer Engagement Solutions Market by Deployment Type
7.3.4 India Customer Engagement Solutions Market by Vertical
7.4 South Korea Customer Engagement Solutions Market
7.4.1 South Korea Customer Engagement Solutions Market by Component
7.4.1.1 South Korea Customer Engagement Solutions Market by Solution Type
7.4.1.2 South Korea Customer Engagement Solutions Market by Services Type
7.4.2 South Korea Customer Engagement Solutions Market by Organization Size
7.4.3 South Korea Customer Engagement Solutions Market by Deployment Type
7.4.4 South Korea Customer Engagement Solutions Market by Vertical
7.5 Singapore Customer Engagement Solutions Market
7.5.1 Singapore Customer Engagement Solutions Market by Component
7.5.1.1 Singapore Customer Engagement Solutions Market by Solution Type
7.5.1.2 Singapore Customer Engagement Solutions Market by Services Type
7.5.2 Singapore Customer Engagement Solutions Market by Organization Size
7.5.3 Singapore Customer Engagement Solutions Market by Deployment Type
7.5.4 Singapore Customer Engagement Solutions Market by Vertical
7.6 Malaysia Customer Engagement Solutions Market
7.6.1 Malaysia Customer Engagement Solutions Market by Component
7.6.1.1 Malaysia Customer Engagement Solutions Market by Solution Type
7.6.1.2 Malaysia Customer Engagement Solutions Market by Services Type
7.6.2 Malaysia Customer Engagement Solutions Market by Organization Size
7.6.3 Malaysia Customer Engagement Solutions Market by Deployment Type
7.6.4 Malaysia Customer Engagement Solutions Market by Vertical
7.7 Rest of Asia Pacific Customer Engagement Solutions Market
7.7.1 Rest of Asia Pacific Customer Engagement Solutions Market by Component
7.7.1.1 Rest of Asia Pacific Customer Engagement Solutions Market by Solution Type
7.7.1.2 Rest of Asia Pacific Customer Engagement Solutions Market by Services Type
7.7.2 Rest of Asia Pacific Customer Engagement Solutions Market by Organization Size
7.7.3 Rest of Asia Pacific Customer Engagement Solutions Market by Deployment Type
7.7.4 Rest of Asia Pacific Customer Engagement Solutions Market by Vertical
Chapter 8. Company Profiles
8.1 IBM Corporation
8.1.1 Company Overview
8.1.2 Financial Analysis
8.1.3 Segmental and Regional Analysis
8.1.4 Research & Development Expense
8.2 Oracle Corporation
8.2.1 Company Overview
8.2.2 Financial Analysis
8.2.3 Segmental and Regional Analysis
8.2.4 Research & Development Expense
8.3 NICE Ltd.
8.3.1 Company Overview
8.3.2 Financial Analysis
8.3.3 Segmental and Regional Analysis
8.3.4 Research & Development Expense
8.4 Avaya
8.4.1 Company Overview
8.4.2 Financial Analysis
8.4.3 Segmental and Regional Analysis
8.4.4 Research & Development Expense
8.5 SAP SE
8.5.1 Company Overview
8.5.2 Financial Analysis
8.5.3 Segmental and Regional Analysis
8.5.4 Research & Development Expense
8.6 Microsoft Corporation
8.6.1 Company Overview
8.6.2 Financial Analysis
8.6.3 Segmental and Regional Analysis
8.6.4 Research & Development Expense
8.7 Salesforce.com, Inc.
8.7.1 Company Overview
8.7.2 Financial Analysis
8.7.3 Segmental and Regional Analysis
8.7.4 Research & Development Expense
8.8 Pegasystems Inc.
8.8.1 Company Overview
8.8.2 Financial Analysis
8.8.3 Segmental Analysis
8.8.4 Research & Development Expense
8.9 Open Text Corporation
8.9.1 Company Overview
8.9.2 Financial Analysis
8.9.3 Regional Analysis
8.9.4 Research & Development Expense
8.1 Aspect Software Parent, Inc.
8.10.1 Company Overview
8.10.2 Strategies at a Glance
8.10.2.1 Partnerships, Collaborations, and Agreements
8.10.2.2 Product Launch
TABLE 1 ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2014 - 2017, USD MILLION
TABLE 2 ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2018 - 2024, USD MILLION
TABLE 3 ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2014 - 2017, USD MILLION
TABLE 4 ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2018 - 2024, USD MILLION
TABLE 5 ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS COMPONENT MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 6 ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS COMPONENT MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 7 ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2014 - 2017, USD MILLION
TABLE 8 ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2018 - 2024, USD MILLION
TABLE 9 ASIA PACIFIC OMNICHANNEL SOLUTION MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 10 ASIA PACIFIC OMNICHANNEL SOLUTION MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 11 ASIA PACIFIC REPORTING & ANALYTICS MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 12 ASIA PACIFIC REPORTING & ANALYTICS MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 13 ASIA PACIFIC WORKFORCE OPTIMIZATION MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 14 ASIA PACIFIC WORKFORCE OPTIMIZATION MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 15 ASIA PACIFIC ROBOTIC PROCESS OPTIMIZATION MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 16 ASIA PACIFIC ROBOTIC PROCESS OPTIMIZATION MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 17 ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS SERVICES MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 18 ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS SERVICES MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 19 ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICE TYPE, 2014 - 2017, USD MILLION
TABLE 20 ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICE TYPE, 2018 - 2024, USD MILLION
TABLE 21 ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS PROFESSIONAL SERVICES MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 22 ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS PROFESSIONAL SERVICES MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 23 ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS MANAGED SERVICES MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 24 ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS MANAGED SERVICES MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 25 ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2014 - 2017, USD MILLION
TABLE 26 ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2018 - 2024, USD MILLION
TABLE 27 ASIA PACIFIC SMALL & MEDIUM ENTERPRISES CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 28 ASIA PACIFIC SMALL & MEDIUM ENTERPRISES CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 29 ASIA PACIFIC LARGE ENTERPRISES CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 30 ASIA PACIFIC LARGE ENTERPRISES CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 31 ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2014 - 2017, USD MILLION
TABLE 32 ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2018 - 2024, USD MILLION
TABLE 33 ASIA PACIFIC HOSTED DEPLOYMENT CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 34 ASIA PACIFIC HOSTED DEPLOYMENT CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 35 ASIA PACIFIC ON PREMISE DEPLOYMENT CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 36 ASIA PACIFIC ON PREMISE DEPLOYMENT CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 37 ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2014 - 2017, USD MILLION
TABLE 38 ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2018 - 2024, USD MILLION
TABLE 39 ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS IN BFSI MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 40 ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS IN BFSI MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 41 ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS IN CONSUMER GOODS & RETAIL MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 42 ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS IN CONSUMER GOODS & RETAIL MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 43 ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS IN HEALTHCARE MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 44 ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS IN HEALTHCARE MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 45 ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS IN MANUFACTURING MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 46 ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS IN MANUFACTURING MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 47 ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS IN TRAVEL & HOSPITALITY MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 48 ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS IN TRAVEL & HOSPITALITY MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 49 ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS IN TELECOM & IT MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 50 ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS IN TELECOM & IT MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 51 ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS IN MEDIA & ENTERTAINMENT MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 52 ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS IN MEDIA & ENTERTAINMENT MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 53 ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS IN OTHERS MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 54 ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS IN OTHERS MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 55 ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 56 ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 57 CHINA CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2014 - 2017, USD MILLION
TABLE 58 CHINA CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2018 - 2024, USD MILLION
TABLE 59 CHINA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2014 - 2017, USD MILLION
TABLE 60 CHINA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2018 - 2024, USD MILLION
TABLE 61 CHINA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2014 - 2017, USD MILLION
TABLE 62 CHINA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2018 - 2024, USD MILLION
TABLE 63 CHINA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICES TYPE, 2014 - 2017, USD MILLION
TABLE 64 CHINA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICES TYPE, 2018 - 2024, USD MILLION
TABLE 65 CHINA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2014 - 2017, USD MILLION
TABLE 66 CHINA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2018 - 2024, USD MILLION
TABLE 67 CHINA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2014 - 2017, USD MILLION
TABLE 68 CHINA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2018 - 2024, USD MILLION
TABLE 69 CHINA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2014 - 2017, USD MILLION
TABLE 70 CHINA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2018 - 2024, USD MILLION
TABLE 71 JAPAN CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2014 - 2017, USD MILLION
TABLE 72 JAPAN CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2018 - 2024, USD MILLION
TABLE 73 JAPAN CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2014 - 2017, USD MILLION
TABLE 74 JAPAN CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2018 - 2024, USD MILLION
TABLE 75 JAPAN CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2014 - 2017, USD MILLION
TABLE 76 JAPAN CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2018 - 2024, USD MILLION
TABLE 77 JAPAN CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICES TYPE, 2014 - 2017, USD MILLION
TABLE 78 JAPAN CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICES TYPE, 2018 - 2024, USD MILLION
TABLE 79 JAPAN CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2014 - 2017, USD MILLION
TABLE 80 JAPAN CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2018 - 2024, USD MILLION
TABLE 81 JAPAN CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2014 - 2017, USD MILLION
TABLE 82 JAPAN CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2018 - 2024, USD MILLION
TABLE 83 JAPAN CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2014 - 2017, USD MILLION
TABLE 84 JAPAN CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2018 - 2024, USD MILLION
TABLE 85 INDIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2014 - 2017, USD MILLION
TABLE 86 INDIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2018 - 2024, USD MILLION
TABLE 87 INDIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2014 - 2017, USD MILLION
TABLE 88 INDIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2018 - 2024, USD MILLION
TABLE 89 INDIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2014 - 2017, USD MILLION
TABLE 90 INDIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2018 - 2024, USD MILLION
TABLE 91 INDIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICES TYPE, 2014 - 2017, USD MILLION
TABLE 92 INDIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICES TYPE, 2018 - 2024, USD MILLION
TABLE 93 INDIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2014 - 2017, USD MILLION
TABLE 94 INDIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2018 - 2024, USD MILLION
TABLE 95 INDIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2014 - 2017, USD MILLION
TABLE 96 INDIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2018 - 2024, USD MILLION
TABLE 97 INDIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2014 - 2017, USD MILLION
TABLE 98 INDIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2018 - 2024, USD MILLION
TABLE 99 SOUTH KOREA CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2014 - 2017, USD MILLION
TABLE 100 SOUTH KOREA CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2018 - 2024, USD MILLION
TABLE 101 SOUTH KOREA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2014 - 2017, USD MILLION
TABLE 102 SOUTH KOREA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2018 - 2024, USD MILLION
TABLE 103 SOUTH KOREA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2014 - 2017, USD MILLION
TABLE 104 SOUTH KOREA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2018 - 2024, USD MILLION
TABLE 105 SOUTH KOREA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICES TYPE, 2014 - 2017, USD MILLION
TABLE 106 SOUTH KOREA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICES TYPE, 2018 - 2024, USD MILLION
TABLE 107 SOUTH KOREA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2014 - 2017, USD MILLION
TABLE 108 SOUTH KOREA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2018 - 2024, USD MILLION
TABLE 109 SOUTH KOREA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2014 - 2017, USD MILLION
TABLE 110 SOUTH KOREA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2018 - 2024, USD MILLION
TABLE 111 SOUTH KOREA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2014 - 2017, USD MILLION
TABLE 112 SOUTH KOREA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2018 - 2024, USD MILLION
TABLE 113 SINGAPORE CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2014 - 2017, USD MILLION
TABLE 114 SINGAPORE CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2018 - 2024, USD MILLION
TABLE 115 SINGAPORE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2014 - 2017, USD MILLION
TABLE 116 SINGAPORE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2018 - 2024, USD MILLION
TABLE 117 SINGAPORE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2014 - 2017, USD MILLION
TABLE 118 SINGAPORE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2018 - 2024, USD MILLION
TABLE 119 SINGAPORE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICES TYPE, 2014 - 2017, USD MILLION
TABLE 120 SINGAPORE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICES TYPE, 2018 - 2024, USD MILLION
TABLE 121 SINGAPORE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2014 - 2017, USD MILLION
TABLE 122 SINGAPORE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2018 - 2024, USD MILLION
TABLE 123 SINGAPORE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2014 - 2017, USD MILLION
TABLE 124 SINGAPORE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2018 - 2024, USD MILLION
TABLE 125 SINGAPORE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2014 - 2017, USD MILLION
TABLE 126 SINGAPORE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2018 - 2024, USD MILLION
TABLE 127 MALAYSIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2014 - 2017, USD MILLION
TABLE 128 MALAYSIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2018 - 2024, USD MILLION
TABLE 129 MALAYSIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2014 - 2017, USD MILLION
TABLE 130 MALAYSIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2018 - 2024, USD MILLION
TABLE 131 MALAYSIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2014 - 2017, USD MILLION
TABLE 132 MALAYSIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2018 - 2024, USD MILLION
TABLE 133 MALAYSIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICES TYPE, 2014 - 2017, USD MILLION
TABLE 134 MALAYSIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICES TYPE, 2018 - 2024, USD MILLION
TABLE 135 MALAYSIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2014 - 2017, USD MILLION
TABLE 136 MALAYSIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2018 - 2024, USD MILLION
TABLE 137 MALAYSIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2014 - 2017, USD MILLION
TABLE 138 MALAYSIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2018 - 2024, USD MILLION
TABLE 139 MALAYSIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2014 - 2017, USD MILLION
TABLE 140 MALAYSIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2018 - 2024, USD MILLION
TABLE 141 REST OF ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2014 - 2017, USD MILLION
TABLE 142 REST OF ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2018 - 2024, USD MILLION
TABLE 143 REST OF ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2014 - 2017, USD MILLION
TABLE 144 REST OF ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2018 - 2024, USD MILLION
TABLE 145 REST OF ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2014 - 2017, USD MILLION
TABLE 146 REST OF ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2018 - 2024, USD MILLION
TABLE 147 REST OF ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICES TYPE, 2014 - 2017, USD MILLION
TABLE 148 REST OF ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICES TYPE, 2018 - 2024, USD MILLION
TABLE 149 REST OF ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2014 - 2017, USD MILLION
TABLE 150 REST OF ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2018 - 2024, USD MILLION
TABLE 151 REST OF ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2014 - 2017, USD MILLION
TABLE 152 REST OF ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2018 - 2024, USD MILLION
TABLE 153 REST OF ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2014 - 2017, USD MILLION
TABLE 154 REST OF ASIA PACIFIC CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2018 - 2024, USD MILLION
TABLE 155 KEY INFORMATION ? IBM CORPORATION
TABLE 156 KEY INFORMATION ? ORACLE CORPORATION
TABLE 157 KEY INFORMATION ? NICE LTD.
TABLE 158 KEY INFORMATION ? AVAYA
TABLE 159 KEY INFORMATION ? SAP SE
TABLE 160 KEY INFORMATION ? MICROSOFT CORPORATION
TABLE 161 KEY INFORMATION ? SALESFORCE.COM, INC.
TABLE 162 KEY INFORMATION ? PEGASYSTEMS INC.
TABLE 163 KEY INFORMATION ? OPEN TEXT CORPORATION
TABLE 164 KEY INFORMATION ? ASPECT SOFTWARE PARENT, INC.