Asia Pacific Customer Relationship Management Market By Component (Software and Services), By Enterprise Size (Large Enterprises and Small & Medium Enterprises), By Deployment Type (Cloud and On-premise), By Application (Customer Service, Customer Experience Management, CRM Analytics, Marketing Automation, Salesforce Automation and Others), By End User (BFSI, IT & Telecom, Healthcare, Retail & eCommerce, Government & Defense, Energy & Utility, Manufacturing and Others), By Country, Growth Potential, Industry Analysis Report and Forecast, 2021 - 2027

The Asia Pacific Customer Relationship Management Market would witness market growth of 13.1% CAGR during the forecast period (2021-2027).

The growing number of government initiatives via digital campaigns like social media, video marketing, and search engine marketing around the world will motivate SMEs to adopt CRM solutions. In addition, the rising demand for internal transparency & collaboration, streamlined employee transition, business networking, investment opportunities from government authorities, and making a brand reputation are anticipated to encourage SMEs to incorporate CRM solutions in their businesses.

There is increasing usage of artificial intelligence in various digital technologies across the globe. Likewise, the demand for embedded AI with customer relationship management systems is escalating with a fast pace to provide a better customer experience. AI-based technologies like deep learning, machine learning, and natural language processor are used in CRM software to help understand the emotional & mental state of a customer. By utilizing this data, the CRM software efficiently manages and provides solutions to their customers, thereby, building better & strong relationships with the customers. In addition, virtual assistants & bots are using this technology to minimize possible human mistakes and to provide automated results to customer reports, emails, data capture, and many more. Hence, the incorporation of AI technology is anticipated to fuel the growth of the market during the forecast period.

The rising demand for advanced and innovative CRM solutions in developing nations like India and China is projected to act as a catalyst for the growth of the regional market. In addition, the significant expansion of the e-commerce sector in Asian countries would also contribute to the booming regional market. The Asia Pacific is a hub of a huge customer base that attracts different brand to enter the market and establish good communication to interact and understand the specific needs of the customers.

Several companies in this region are increasingly using the latest technologies to grow their business and the increasing importance of CRM solutions would also motivate these companies to adopt such solutions. Hence, the Asia Pacific region is anticipated to witness a promising growth rate during the forecast period due to the above-mentioned factors that would majorly contribute to the growing CRM market in the region.

The China market dominated the Asia Pacific Customer Relationship Management Small & Medium Enterprise Market by Country 2020, growing at a CAGR of 11.8 % during the forecast period. The Japan market is showcasing a CAGR of 13.3% during (2021 - 2027). Additionally, The India market is poised to grow at a CAGR of 14.6% during (2021 - 2027).

The Cloud market dominated the South Korea Customer Relationship Management Market by Deployment Type 2020, thereby, achieving a market value of $1,713.3 million by 2027. The On-premise market is expected to witness a CAGR of 10.8% during (2021 - 2027).

Based on Component, the market is segmented into Software and Services. Based on Enterprise Size, the market is segmented into Large Enterprises and Small & Medium Enterprises. Based on Deployment Type, the market is segmented into Cloud and On-premise. Based on Application, the market is segmented into Customer Service, Customer Experience Management, CRM Analytics, Marketing Automation, Salesforce Automation and Others. Based on End User, the market is segmented into BFSI, IT & Telecom, Healthcare, Retail & eCommerce, Government & Defense, Energy & Utility, Manufacturing and Others. Based on countries, the market is segmented into China, Japan, India, South Korea, Singapore, Malaysia, and Rest of Asia Pacific.

Free Valuable Insights: The Worldwide Customer Relationship Management Market is Projected to reach USD 94.4 Billion by 2027, at a CAGR of 11.3%

The market research report covers the analysis of key stake holders of the market. Key companies profiled in the report include Salesforce.com, Inc., Microsoft Corporation, SAP SE, Oracle Corporation, Adobe, Inc., Zoho Corporation Pvt. Ltd., Creatio, SugarCRM, Inc., Copper CRM, Inc., and Insightly, Inc.

Scope of the Study

Market Segments Covered in the Report:

By Component

• Software
• Services

By Enterprise Size

• Large Enterprises
• Small & Medium Enterprises

By Deployment Type

• Cloud
• On-premise

By Application

• Customer Service
• Customer Experience Management
• CRM Analytics
• Marketing Automation
• Salesforce Automation
• Others

By End User

• BFSI
• IT & Telecom
• Healthcare
• Retail & eCommerce
• Government & Defense
• Energy & Utility
• Manufacturing
• Others

By Country

• China
• Japan
• India
• South Korea
• Singapore
• Malaysia
• Rest of Asia Pacific

Key Market Players

List of Companies Profiled in the Report:

• Salesforce.com, Inc.
• Microsoft Corporation
• SAP SE
• Oracle Corporation
• Adobe, Inc.
• Zoho Corporation Pvt. Ltd.
• Creatio
• SugarCRM, Inc.
• Copper CRM, Inc.
• Insightly, Inc.

Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 Asia Pacific Customer Relationship Management Market, by Component
1.4.2 Asia Pacific Customer Relationship Management Market, by Enterprise Size
1.4.3 Asia Pacific Customer Relationship Management Market, by Deployment Type
1.4.4 Asia Pacific Customer Relationship Management Market, by Application
1.4.5 Asia Pacific Customer Relationship Management Market, by End User
1.4.6 Asia Pacific Customer Relationship Management Market, by Country
1.5 Methodology for the research

Chapter 2. Market Overview
2.1 Introduction
2.1.1 Overview
2.1.2 Market Composition and Scenario
2.2 Key Factors Impacting the Market
2.2.1 Market Drivers
2.2.2 Market Opportunities
2.2.3 Market Restraints
2.2.4 Market Challenges

Chapter 3. Competition Analysis - Global
3.1 KBV Cardinal Matrix
3.2 Recent Industry Wide Strategic Developments
3.2.1 Partnerships, Collaborations and Agreements
3.2.2 Product Launches and Product Expansions
3.2.3 Acquisition and Mergers
3.3 Top Winning Strategies
3.3.1 Key Leading Strategies: Percentage Distribution (2017-2021)
3.3.2 Key Strategic Move: (Product Launches and Product Expansions : 2018, Sep – 2021, May) Leading Players

Chapter 4. Asia Pacific Customer Relationship Management Market by Component
4.1 Asia Pacific Customer Relationship Management Software Market by Country
4.2 Asia Pacific Customer Relationship Management Services Market by Country

Chapter 5. Asia Pacific Customer Relationship Management Market by End User
5.1 Asia Pacific BFSI Customer Relationship Management Market by Country
5.2 Asia Pacific IT & Telecom Customer Relationship Management Market by Country
5.3 Asia Pacific Healthcare Customer Relationship Management Market by Country
5.4 Asia Pacific Retail & eCommerce Customer Relationship Management Market by Country
5.5 Asia Pacific Government & Defense Customer Relationship Management Market by Country
5.6 Asia Pacific Energy & Utility Customer Relationship Management Market by Country
5.7 Asia Pacific Manufacturing Customer Relationship Management Market by Country
5.8 Asia Pacific Other End User Customer Relationship Management Market by Country

Chapter 6. Asia Pacific Customer Relationship Management Market by Enterprise Size
6.1 Asia Pacific Customer Relationship Management Large Enterprises Market by Country
6.2 Asia Pacific Customer Relationship Management Small & Medium Enterprise Market by Country

Chapter 7. Asia Pacific Customer Relationship Management Market by Deployment Type
7.1 Asia Pacific Cloud Customer Relationship Management Market by Country
7.2 Asia Pacific On-premise Customer Relationship Management Market by Country

Chapter 8. Asia Pacific Customer Relationship Management Market by Application
8.1 Asia Pacific Customer Service Customer Relationship Management Market by Country
8.2 Asia Pacific Customer Experience Management Customer Relationship Management Market by Country
8.3 Asia Pacific CRM Analytics Customer Relationship Management Market by Country
8.4 Asia Pacific Marketing Automation Customer Relationship Management Market by Country
8.5 Asia Pacific Salesforce Automation Customer Relationship Management Market by Country
8.6 Asia Pacific Others Customer Relationship Management Market by Country

Chapter 9. Asia Pacific Customer Relationship Management Market by Country
9.1 China Customer Relationship Management Market
9.1.1 China Customer Relationship Management Market by Component
9.1.2 China Customer Relationship Management Market by End User
9.1.3 China Customer Relationship Management Market by Enterprise Size
9.1.4 China Customer Relationship Management Market by Deployment Type
9.1.5 China Customer Relationship Management Market by Application
9.2 Japan Customer Relationship Management Market
9.2.1 Japan Customer Relationship Management Market by Component
9.2.2 Japan Customer Relationship Management Market by End User
9.2.3 Japan Customer Relationship Management Market by Enterprise Size
9.2.4 Japan Customer Relationship Management Market by Deployment Type
9.2.5 Japan Customer Relationship Management Market by Application
9.3 India Customer Relationship Management Market
9.3.1 India Customer Relationship Management Market by Component
9.3.2 India Customer Relationship Management Market by End User
9.3.3 India Customer Relationship Management Market by Enterprise Size
9.3.4 India Customer Relationship Management Market by Deployment Type
9.3.5 India Customer Relationship Management Market by Application
9.4 South Korea Customer Relationship Management Market
9.4.1 South Korea Customer Relationship Management Market by Component
9.4.2 South Korea Customer Relationship Management Market by End User
9.4.3 South Korea Customer Relationship Management Market by Enterprise Size
9.4.4 South Korea Customer Relationship Management Market by Deployment Type
9.4.5 South Korea Customer Relationship Management Market by Application
9.5 Singapore Customer Relationship Management Market
9.5.1 Singapore Customer Relationship Management Market by Component
9.5.2 Singapore Customer Relationship Management Market by End User
9.5.3 Singapore Customer Relationship Management Market by Enterprise Size
9.5.4 Singapore Customer Relationship Management Market by Deployment Type
9.5.5 Singapore Customer Relationship Management Market by Application
9.6 Malaysia Customer Relationship Management Market
9.6.1 Malaysia Customer Relationship Management Market by Component
9.6.2 Malaysia Customer Relationship Management Market by End User
9.6.3 Malaysia Customer Relationship Management Market by Enterprise Size
9.6.4 Malaysia Customer Relationship Management Market by Deployment Type
9.6.5 Malaysia Customer Relationship Management Market by Application
9.7 Rest of Asia Pacific Customer Relationship Management Market
9.7.1 Rest of Asia Pacific Customer Relationship Management Market by Component
9.7.2 Rest of Asia Pacific Customer Relationship Management Market by End User
9.7.3 Rest of Asia Pacific Customer Relationship Management Market by Enterprise Size
9.7.4 Rest of Asia Pacific Customer Relationship Management Market by Deployment Type
9.7.5 Rest of Asia Pacific Customer Relationship Management Market by Application

Chapter 10. Company Profiles
10.1 Salesforce.com, Inc.
10.1.1 Company Overview
10.1.2 Financial Analysis
10.1.3 Regional Analysis
10.1.4 Research & Development Expense
10.1.5 Recent strategies and developments:
10.1.5.1 Partnerships, Collaborations, and Agreements:
10.1.5.2 Product Launches and Product Expansions:
10.1.5.3 Acquisition and Mergers:
10.1.6 SWOT Analysis
10.2 Microsoft Corporation
10.2.1 Company Overview
10.2.2 Financial Analysis
10.2.3 Segmental and Regional Analysis
10.2.4 Research & Development Expenses
10.2.5 Recent strategies and developments:
10.2.5.1 Partnerships, Collaborations, and Agreements:
10.2.5.2 Product Launches and Product Expansions:
10.2.6 SWOT Analysis
10.3 SAP SE
10.3.1 Company Overview
10.3.2 Financial Analysis
10.3.3 Segmental and Regional Analysis
10.3.4 Research & Development Expense
10.3.5 Recent strategies and developments:
10.3.5.1 Partnerships, Collaborations, and Agreements:
10.3.5.2 Product Launches and Product Expansions:
10.3.5.3 Acquisition and Mergers:
10.3.6 SWOT Analysis
10.4 Oracle Corporation
10.4.1 Company Overview
10.4.2 Financial Analysis
10.4.3 Segmental and Regional Analysis
10.4.4 Research & Development Expense
10.4.5 Recent strategies and developments:
10.4.5.1 Partnerships, Collaborations, and Agreements:
10.4.5.2 Product Launches and Product Expansions:
10.4.6 SWOT Analysis
10.5 Adobe, Inc.
10.5.1 Company Overview
10.5.2 Financial Analysis
10.5.3 Segmental and Regional Analysis
10.5.4 Research & Development Expense
10.5.5 Recent strategies and developments:
10.5.5.1 Partnerships, Collaborations, and Agreements:
10.5.5.2 Product Launches and Product Expansions:
10.5.5.3 Acquisition and Mergers:
10.5.6 SWOT Analysis
10.6 Zoho Corporation Pvt. Ltd.
10.6.1 Company Overview
10.6.2 Recent strategies and developments:
10.6.2.1 Partnerships, Collaborations, and Agreements:
10.7 Creatio
10.7.1 Company Overview
10.7.2 Recent strategies and developments:
10.7.2.1 Partnerships, Collaborations, and Agreements:
10.7.2.2 Product Launches and Product Expansions:
10.8 SugarCRM, Inc.
10.8.1 Company Overview
10.8.2 Recent strategies and developments:
10.8.2.1 Partnerships, Collaborations, and Agreements:
10.8.2.2 Product Launches and Product Expansions:
10.8.2.3 Acquisition and Mergers:
10.9 Copper CRM, Inc.
10.9.1 Company Overview
10.9.2 Recent strategies and developments:
10.9.2.1 Partnerships, Collaborations, and Agreements:
10.9.2.2 Acquisition and Mergers:
10.10. Insightly, Inc.
10.10.1 Company Overview
10.10.2 Recent strategies and developments:
10.10.2.1 Product Launches and Product Expansions:

TABLE 1 Asia Pacific Customer Relationship Management Market, 2017 - 2020, USD Million
TABLE 2 Asia Pacific Customer Relationship Management Market, 2021 - 2027, USD Million
TABLE 3 Partnerships, Collaborations and Agreements– Customer Relationship Management Market
TABLE 4 Product Launches And Product Expansions– Customer Relationship Management Market
TABLE 5 Acquisition and Mergers– Customer Relationship Management Market
TABLE 6 Asia Pacific Customer Relationship Management Market by Component, 2017 - 2020, USD Million
TABLE 7 Asia Pacific Customer Relationship Management Market by Component, 2021 - 2027, USD Million
TABLE 8 Asia Pacific Customer Relationship Management Software Market by Country, 2017 - 2020, USD Million
TABLE 9 Asia Pacific Customer Relationship Management Software Market by Country, 2021 - 2027, USD Million
TABLE 10 Asia Pacific Customer Relationship Management Services Market by Country, 2017 - 2020, USD Million
TABLE 11 Asia Pacific Customer Relationship Management Services Market by Country, 2021 - 2027, USD Million
TABLE 12 Asia Pacific Customer Relationship Management Market by End User, 2017 - 2020, USD Million
TABLE 13 Asia Pacific Customer Relationship Management Market by End User, 2021 - 2027, USD Million
TABLE 14 Asia Pacific BFSI Customer Relationship Management Market by Country, 2017 - 2020, USD Million
TABLE 15 Asia Pacific BFSI Customer Relationship Management Market by Country, 2021 - 2027, USD Million
TABLE 16 Asia Pacific IT & Telecom Customer Relationship Management Market by Country, 2017 - 2020, USD Million
TABLE 17 Asia Pacific IT & Telecom Customer Relationship Management Market by Country, 2021 - 2027, USD Million
TABLE 18 Asia Pacific Healthcare Customer Relationship Management Market by Country, 2017 - 2020, USD Million
TABLE 19 Asia Pacific Healthcare Customer Relationship Management Market by Country, 2021 - 2027, USD Million
TABLE 20 Asia Pacific Retail & eCommerce Customer Relationship Management Market by Country, 2017 - 2020, USD Million
TABLE 21 Asia Pacific Retail & eCommerce Customer Relationship Management Market by Country, 2021 - 2027, USD Million
TABLE 22 Asia Pacific Government & Defense Customer Relationship Management Market by Country, 2017 - 2020, USD Million
TABLE 23 Asia Pacific Government & Defense Customer Relationship Management Market by Country, 2021 - 2027, USD Million
TABLE 24 Asia Pacific Energy & Utility Customer Relationship Management Market by Country, 2017 - 2020, USD Million
TABLE 25 Asia Pacific Energy & Utility Customer Relationship Management Market by Country, 2021 - 2027, USD Million
TABLE 26 Asia Pacific Manufacturing Customer Relationship Management Market by Country, 2017 - 2020, USD Million
TABLE 27 Asia Pacific Manufacturing Customer Relationship Management Market by Country, 2021 - 2027, USD Million
TABLE 28 Asia Pacific Other End User Customer Relationship Management Market by Country, 2017 - 2020, USD Million
TABLE 29 Asia Pacific Other End User Customer Relationship Management Market by Country, 2021 - 2027, USD Million
TABLE 30 Asia Pacific Customer Relationship Management Market by Enterprise Size, 2017 - 2020, USD Million
TABLE 31 Asia Pacific Customer Relationship Management Market by Enterprise Size, 2021 - 2027, USD Million
TABLE 32 Asia Pacific Customer Relationship Management Large Enterprises Market by Country, 2017 - 2020, USD Million
TABLE 33 Asia Pacific Customer Relationship Management Large Enterprises Market by Country, 2021 - 2027, USD Million
TABLE 34 Asia Pacific Customer Relationship Management Small & Medium Enterprise Market by Country, 2017 - 2020, USD Million
TABLE 35 Asia Pacific Customer Relationship Management Small & Medium Enterprise Market by Country, 2021 - 2027, USD Million
TABLE 36 Asia Pacific Customer Relationship Management Market by Deployment Type, 2017 - 2020, USD Million
TABLE 37 Asia Pacific Customer Relationship Management Market by Deployment Type, 2021 - 2027, USD Million
TABLE 38 Asia Pacific Cloud Customer Relationship Management Market by Country, 2017 - 2020, USD Million
TABLE 39 Asia Pacific Cloud Customer Relationship Management Market by Country, 2021 - 2027, USD Million
TABLE 40 Asia Pacific On-premise Customer Relationship Management Market by Country, 2017 - 2020, USD Million
TABLE 41 Asia Pacific On-premise Customer Relationship Management Market by Country, 2021 - 2027, USD Million
TABLE 42 Asia Pacific Customer Relationship Management Market by Application, 2017 - 2020, USD Million
TABLE 43 Asia Pacific Customer Relationship Management Market by Application, 2021 - 2027, USD Million
TABLE 44 Asia Pacific Customer Service Customer Relationship Management Market by Country, 2017 - 2020, USD Million
TABLE 45 Asia Pacific Customer Service Customer Relationship Management Market by Country, 2021 - 2027, USD Million
TABLE 46 Asia Pacific Customer Experience Management Customer Relationship Management Market by Country, 2017 - 2020, USD Million
TABLE 47 Asia Pacific Customer Experience Management Customer Relationship Management Market by Country, 2021 - 2027, USD Million
TABLE 48 Asia Pacific CRM Analytics Customer Relationship Management Market by Country, 2017 - 2020, USD Million
TABLE 49 Asia Pacific CRM Analytics Customer Relationship Management Market by Country, 2021 - 2027, USD Million
TABLE 50 Asia Pacific Marketing Automation Customer Relationship Management Market by Country, 2017 - 2020, USD Million
TABLE 51 Asia Pacific Marketing Automation Customer Relationship Management Market by Country, 2021 - 2027, USD Million
TABLE 52 Asia Pacific Salesforce Automation Customer Relationship Management Market by Country, 2017 - 2020, USD Million
TABLE 53 Asia Pacific Salesforce Automation Customer Relationship Management Market by Country, 2021 - 2027, USD Million
TABLE 54 Asia Pacific Others Customer Relationship Management Market by Country, 2017 - 2020, USD Million
TABLE 55 Asia Pacific Others Customer Relationship Management Market by Country, 2021 - 2027, USD Million
TABLE 56 Asia Pacific Customer Relationship Management Market by Country, 2017 - 2020, USD Million
TABLE 57 Asia Pacific Customer Relationship Management Market by Country, 2021 - 2027, USD Million
TABLE 58 China Customer Relationship Management Market, 2017 - 2020, USD Million
TABLE 59 China Customer Relationship Management Market, 2021 - 2027, USD Million
TABLE 60 China Customer Relationship Management Market by Component, 2017 - 2020, USD Million
TABLE 61 China Customer Relationship Management Market by Component, 2021 - 2027, USD Million
TABLE 62 China Customer Relationship Management Market by End User, 2017 - 2020, USD Million
TABLE 63 China Customer Relationship Management Market by End User, 2021 - 2027, USD Million
TABLE 64 China Customer Relationship Management Market by Enterprise Size, 2017 - 2020, USD Million
TABLE 65 China Customer Relationship Management Market by Enterprise Size, 2021 - 2027, USD Million
TABLE 66 China Customer Relationship Management Market by Deployment Type, 2017 - 2020, USD Million
TABLE 67 China Customer Relationship Management Market by Deployment Type, 2021 - 2027, USD Million
TABLE 68 China Customer Relationship Management Market by Application, 2017 - 2020, USD Million
TABLE 69 China Customer Relationship Management Market by Application, 2021 - 2027, USD Million
TABLE 70 Japan Customer Relationship Management Market, 2017 - 2020, USD Million
TABLE 71 Japan Customer Relationship Management Market, 2021 - 2027, USD Million
TABLE 72 Japan Customer Relationship Management Market by Component, 2017 - 2020, USD Million
TABLE 73 Japan Customer Relationship Management Market by Component, 2021 - 2027, USD Million
TABLE 74 Japan Customer Relationship Management Market by End User, 2017 - 2020, USD Million
TABLE 75 Japan Customer Relationship Management Market by End User, 2021 - 2027, USD Million
TABLE 76 Japan Customer Relationship Management Market by Enterprise Size, 2017 - 2020, USD Million
TABLE 77 Japan Customer Relationship Management Market by Enterprise Size, 2021 - 2027, USD Million
TABLE 78 Japan Customer Relationship Management Market by Deployment Type, 2017 - 2020, USD Million
TABLE 79 Japan Customer Relationship Management Market by Deployment Type, 2021 - 2027, USD Million
TABLE 80 Japan Customer Relationship Management Market by Application, 2017 - 2020, USD Million
TABLE 81 Japan Customer Relationship Management Market by Application, 2021 - 2027, USD Million
TABLE 82 India Customer Relationship Management Market, 2017 - 2020, USD Million
TABLE 83 India Customer Relationship Management Market, 2021 - 2027, USD Million
TABLE 84 India Customer Relationship Management Market by Component, 2017 - 2020, USD Million
TABLE 85 India Customer Relationship Management Market by Component, 2021 - 2027, USD Million
TABLE 86 India Customer Relationship Management Market by End User, 2017 - 2020, USD Million
TABLE 87 India Customer Relationship Management Market by End User, 2021 - 2027, USD Million
TABLE 88 India Customer Relationship Management Market by Enterprise Size, 2017 - 2020, USD Million
TABLE 89 India Customer Relationship Management Market by Enterprise Size, 2021 - 2027, USD Million
TABLE 90 India Customer Relationship Management Market by Deployment Type, 2017 - 2020, USD Million
TABLE 91 India Customer Relationship Management Market by Deployment Type, 2021 - 2027, USD Million
TABLE 92 India Customer Relationship Management Market by Application, 2017 - 2020, USD Million
TABLE 93 India Customer Relationship Management Market by Application, 2021 - 2027, USD Million
TABLE 94 South Korea Customer Relationship Management Market, 2017 - 2020, USD Million
TABLE 95 South Korea Customer Relationship Management Market, 2021 - 2027, USD Million
TABLE 96 South Korea Customer Relationship Management Market by Component, 2017 - 2020, USD Million
TABLE 97 South Korea Customer Relationship Management Market by Component, 2021 - 2027, USD Million
TABLE 98 South Korea Customer Relationship Management Market by End User, 2017 - 2020, USD Million
TABLE 99 South Korea Customer Relationship Management Market by End User, 2021 - 2027, USD Million
TABLE 100 South Korea Customer Relationship Management Market by Enterprise Size, 2017 - 2020, USD Million
TABLE 101 South Korea Customer Relationship Management Market by Enterprise Size, 2021 - 2027, USD Million
TABLE 102 South Korea Customer Relationship Management Market by Deployment Type, 2017 - 2020, USD Million
TABLE 103 South Korea Customer Relationship Management Market by Deployment Type, 2021 - 2027, USD Million
TABLE 104 South Korea Customer Relationship Management Market by Application, 2017 - 2020, USD Million
TABLE 105 South Korea Customer Relationship Management Market by Application, 2021 - 2027, USD Million
TABLE 106 Singapore Customer Relationship Management Market, 2017 - 2020, USD Million
TABLE 107 Singapore Customer Relationship Management Market, 2021 - 2027, USD Million
TABLE 108 Singapore Customer Relationship Management Market by Component, 2017 - 2020, USD Million
TABLE 109 Singapore Customer Relationship Management Market by Component, 2021 - 2027, USD Million
TABLE 110 Singapore Customer Relationship Management Market by End User, 2017 - 2020, USD Million
TABLE 111 Singapore Customer Relationship Management Market by End User, 2021 - 2027, USD Million
TABLE 112 Singapore Customer Relationship Management Market by Enterprise Size, 2017 - 2020, USD Million
TABLE 113 Singapore Customer Relationship Management Market by Enterprise Size, 2021 - 2027, USD Million
TABLE 114 Singapore Customer Relationship Management Market by Deployment Type, 2017 - 2020, USD Million
TABLE 115 Singapore Customer Relationship Management Market by Deployment Type, 2021 - 2027, USD Million
TABLE 116 Singapore Customer Relationship Management Market by Application, 2017 - 2020, USD Million
TABLE 117 Singapore Customer Relationship Management Market by Application, 2021 - 2027, USD Million
TABLE 118 Malaysia Customer Relationship Management Market, 2017 - 2020, USD Million
TABLE 119 Malaysia Customer Relationship Management Market, 2021 - 2027, USD Million
TABLE 120 Malaysia Customer Relationship Management Market by Component, 2017 - 2020, USD Million
TABLE 121 Malaysia Customer Relationship Management Market by Component, 2021 - 2027, USD Million
TABLE 122 Malaysia Customer Relationship Management Market by End User, 2017 - 2020, USD Million
TABLE 123 Malaysia Customer Relationship Management Market by End User, 2021 - 2027, USD Million
TABLE 124 Malaysia Customer Relationship Management Market by Enterprise Size, 2017 - 2020, USD Million
TABLE 125 Malaysia Customer Relationship Management Market by Enterprise Size, 2021 - 2027, USD Million
TABLE 126 Malaysia Customer Relationship Management Market by Deployment Type, 2017 - 2020, USD Million
TABLE 127 Malaysia Customer Relationship Management Market by Deployment Type, 2021 - 2027, USD Million
TABLE 128 Malaysia Customer Relationship Management Market by Application, 2017 - 2020, USD Million
TABLE 129 Malaysia Customer Relationship Management Market by Application, 2021 - 2027, USD Million
TABLE 130 Rest of Asia Pacific Customer Relationship Management Market, 2017 - 2020, USD Million
TABLE 131 Rest of Asia Pacific Customer Relationship Management Market, 2021 - 2027, USD Million
TABLE 132 Rest of Asia Pacific Customer Relationship Management Market by Component, 2017 - 2020, USD Million
TABLE 133 Rest of Asia Pacific Customer Relationship Management Market by Component, 2021 - 2027, USD Million
TABLE 134 Rest of Asia Pacific Customer Relationship Management Market by End User, 2017 - 2020, USD Million
TABLE 135 Rest of Asia Pacific Customer Relationship Management Market by End User, 2021 - 2027, USD Million
TABLE 136 Rest of Asia Pacific Customer Relationship Management Market by Enterprise Size, 2017 - 2020, USD Million
TABLE 137 Rest of Asia Pacific Customer Relationship Management Market by Enterprise Size, 2021 - 2027, USD Million
TABLE 138 Rest of Asia Pacific Customer Relationship Management Market by Deployment Type, 2017 - 2020, USD Million
TABLE 139 Rest of Asia Pacific Customer Relationship Management Market by Deployment Type, 2021 - 2027, USD Million
TABLE 140 Rest of Asia Pacific Customer Relationship Management Market by Application, 2017 - 2020, USD Million
TABLE 141 Rest of Asia Pacific Customer Relationship Management Market by Application, 2021 - 2027, USD Million
TABLE 142 Key Information –Salesforce.com, Inc.
TABLE 143 key information – Microsoft Corporation
TABLE 144 Key Information – SAP SE
TABLE 145 Key Information – Oracle Corporation
TABLE 146 Key Information – Adobe, Inc.
TABLE 147 Key Information – Zoho Corporation Pvt. Ltd.
TABLE 148 key information – Creatio
TABLE 149 key information – SugarCRM, Inc.
TABLE 150 key information – Copper CRM, Inc.
TABLE 151 key information – Insightly, Inc.

List of Figures
FIG 1 Methodology for the research
FIG 2 KBV Cardinal Matrix
FIG 3 Key Leading Strategies: Percentage Distribution (2017-2021)
FIG 4 Key Strategic Move: (Product Launches and Product Expansions : 2018, Sep – 2021, May) Leading Players
FIG 5 Recent strategies and developments: Salesforce.com, Inc.
FIG 6 SWOT Analysis: Salesforce.com Inc.
FIG 7 Recent strategies and developments: Microsoft Corporation
FIG 8 SWOT Analysis: Microsoft Corporation
FIG 9 Recent strategies and developments: SAP SE
FIG 10 SWOT Analysis: SAP SE
FIG 11 Recent strategies and developments: Oracle Corporation
FIG 12 SWOT analysis: Oracle Corporation
FIG 13 Recent strategies and developments: Adobe, Inc.
FIG 14 SWOT Analysis: Adobe, inc.
FIG 15 Recent strategies and developments: Creatio
FIG 16 Recent strategies and developments: SugarCRM, Inc.
FIG 17 Recent strategies and developments: Cooper CRM, Inc.