Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 Asia Pacific IT Service Management (ITSM) Market, by Organization Size
1.4.2 Asia Pacific IT Service Management (ITSM) Market, by Deployment Type
1.4.3 Asia Pacific IT Service Management (ITSM) Market, by Offering
1.4.4 Asia Pacific IT Service Management (ITSM) Market, by Vertical
1.4.5 Asia Pacific IT Service Management (ITSM) Market, by Country
1.5 Methodology for the research
Chapter 2. Market at a Glance
2.1 Key Highlights
Chapter 3. Market Overview
3.1 Introduction
3.1.1 Overview
3.1.1.1 Market Composition and Scenario
3.2 Key Factors Impacting the Market
3.2.1 Market Drivers
3.2.2 Market Restraints
3.2.3 Market Opportunities
3.2.4 Market Challenges
Chapter 4. Competition Analysis - Global
4.1 KBV Cardinal Matrix
4.2 Recent Industry Wide Strategic Developments
4.2.1 Partnerships, Collaborations and Agreements
4.2.2 Product Launches and Product Expansions
4.2.3 Acquisition and Mergers
4.3 Market Share Analysis, 2022
4.4 Top Winning Strategies
4.4.1 Key Leading Strategies: Percentage Distribution (2019-2023)
4.4.2 Key Strategic Move: (Mergers & Acquisition: 2020, Jun – 2024, Jan) Leading Players
4.5 Porter Five Forces Analysis
Chapter 5. Asia Pacific IT Service Management (ITSM) Market by Organization Size
5.1 Asia Pacific Large Enterprises Market by Country
5.2 Asia Pacific Small & Medium-sized Enterprise Market by Country
Chapter 6. Asia Pacific IT Service Management (ITSM) Market by Deployment Type
6.1 Asia Pacific Cloud Market by Country
6.2 Asia Pacific On-premise Market by Country
Chapter 7. Asia Pacific IT Service Management (ITSM) Market by Offering
7.1 Asia Pacific Solution Market by Country
7.2 Asia Pacific IT Service Management (ITSM) Market by Solution Type
7.2.1 Asia Pacific Operations & Performance Management Market by Country
7.2.2 Asia Pacific Configuration & Change Management Market by Country
7.2.3 Asia Pacific Service Portfolio Management Market by Country
7.2.4 Asia Pacific Service Desk Software Market by Country
7.2.5 Asia Pacific Dashboarding, Reporting & Analytics Market by Country
7.3 Asia Pacific Services Market by Country
Chapter 8. Asia Pacific IT Service Management (ITSM) Market by Vertical
8.1 Asia Pacific BFSI Market by Country
8.2 Asia Pacific Government & Public Sector Market by Country
8.3 Asia Pacific Energy & Utilities Market by Country
8.4 Asia Pacific IT & Telecom Market by Country
8.5 Asia Pacific Media & Entertainment Market by Country
8.6 Asia Pacific Manufacturing Market by Country
8.7 Asia Pacific Retail & Consumer Goods Market by Country
8.8 Asia Pacific Healthcare & Lifesciences Market by Country
8.9 Asia Pacific Others Market by Country
Chapter 9. Asia Pacific IT Service Management (ITSM) Market by Country
9.1 China IT Service Management (ITSM) Market
9.1.1 China IT Service Management (ITSM) Market by Organization Size
9.1.2 China IT Service Management (ITSM) Market by Deployment Type
9.1.3 China IT Service Management (ITSM) Market by Offering
9.1.3.1 China IT Service Management (ITSM) Market by Solution Type
9.1.4 China IT Service Management (ITSM) Market by Vertical
9.2 Japan IT Service Management (ITSM) Market
9.2.1 Japan IT Service Management (ITSM) Market by Organization Size
9.2.2 Japan IT Service Management (ITSM) Market by Deployment Type
9.2.3 Japan IT Service Management (ITSM) Market by Offering
9.2.3.1 Japan IT Service Management (ITSM) Market by Solution Type
9.2.4 Japan IT Service Management (ITSM) Market by Vertical
9.3 India IT Service Management (ITSM) Market
9.3.1 India IT Service Management (ITSM) Market by Organization Size
9.3.2 India IT Service Management (ITSM) Market by Deployment Type
9.3.3 India IT Service Management (ITSM) Market by Offering
9.3.3.1 India IT Service Management (ITSM) Market by Solution Type
9.3.4 India IT Service Management (ITSM) Market by Vertical
9.4 South Korea IT Service Management (ITSM) Market
9.4.1 South Korea IT Service Management (ITSM) Market by Organization Size
9.4.2 South Korea IT Service Management (ITSM) Market by Deployment Type
9.4.3 South Korea IT Service Management (ITSM) Market by Offering
9.4.3.1 South Korea IT Service Management (ITSM) Market by Solution Type
9.4.4 South Korea IT Service Management (ITSM) Market by Vertical
9.5 Singapore IT Service Management (ITSM) Market
9.5.1 Singapore IT Service Management (ITSM) Market by Organization Size
9.5.2 Singapore IT Service Management (ITSM) Market by Deployment Type
9.5.3 Singapore IT Service Management (ITSM) Market by Offering
9.5.3.1 Singapore IT Service Management (ITSM) Market by Solution Type
9.5.4 Singapore IT Service Management (ITSM) Market by Vertical
9.6 Malaysia IT Service Management (ITSM) Market
9.6.1 Malaysia IT Service Management (ITSM) Market by Organization Size
9.6.2 Malaysia IT Service Management (ITSM) Market by Deployment Type
9.6.3 Malaysia IT Service Management (ITSM) Market by Offering
9.6.3.1 Malaysia IT Service Management (ITSM) Market by Solution Type
9.6.4 Malaysia IT Service Management (ITSM) Market by Vertical
9.7 Rest of Asia Pacific IT Service Management (ITSM) Market
9.7.1 Rest of Asia Pacific IT Service Management (ITSM) Market by Organization Size
9.7.2 Rest of Asia Pacific IT Service Management (ITSM) Market by Deployment Type
9.7.3 Rest of Asia Pacific IT Service Management (ITSM) Market by Offering
9.7.3.1 Rest of Asia Pacific IT Service Management (ITSM) Market by Solution Type
9.7.4 Rest of Asia Pacific IT Service Management (ITSM) Market by Vertical
Chapter 10. Company Profiles
10.1 Microsoft Corporation
10.1.1 Company Overview
10.1.2 Financial Analysis
10.1.3 Segmental and Regional Analysis
10.1.4 Research & Development Expenses
10.1.5 Recent strategies and developments:
10.1.5.1 Partnerships, Collaborations, and Agreements:
10.1.5.2 Acquisition and Mergers:
10.1.6 SWOT Analysis
10.2 IBM Corporation
10.2.1 Company Overview
10.2.2 Financial Analysis
10.2.3 Regional & Segmental Analysis
10.2.4 Research & Development Expenses
10.2.5 Recent strategies and developments:
10.2.5.1 Partnerships, Collaborations, and Agreements:
10.2.5.2 Product Launches and Product Expansions:
10.2.5.3 Acquisition and Mergers:
10.2.6 SWOT Analysis
10.3 Open Text Corporation
10.3.1 Company Overview
10.3.2 Financial Analysis
10.3.3 Segmental and Regional Analysis
10.3.4 Research & Development Expenses
10.3.5 SWOT Analysis
10.4 ServiceNow, Inc.
10.4.1 Company Overview
10.4.2 Financial Analysis
10.4.3 Regional Analysis
10.4.4 Research & Development Expenses
10.4.5 Recent strategies and developments:
10.4.5.1 Partnerships, Collaborations, and Agreements:
10.4.5.2 Acquisition and Mergers:
10.5 BMC Software, Inc. (KKR & Co., Inc.)
10.5.1 Company Overview
10.5.2 Financial Analysis
10.5.3 Recent strategies and developments:
10.5.3.1 Acquisition and Mergers:
10.5.4 SWOT Analysis
10.6 Broadcom, Inc.
10.6.1 Company Overview
10.6.2 Financial Analysis
10.6.3 Segmental and Regional Analysis
10.6.4 Research & Development Expense
10.6.5 Recent strategies and developments:
10.6.5.1 Acquisition and Mergers:
10.6.6 SWOT Analysis
10.7 Hewlett Packard Enterprise Company
10.7.1 Company Overview
10.7.2 Financial Analysis
10.7.3 Segmental and Regional Analysis
10.7.4 Research & Development Expense
10.7.5 Recent strategies and developments:
10.7.5.1 Acquisition and Mergers:
10.7.6 SWOT Analysis
10.8 Atlassian Corporation PLC
10.8.1 Company Overview
10.8.2 Financial Analysis
10.8.3 Regional Analysis
10.8.4 Research & Development Expense
10.8.5 Recent strategies and developments:
10.8.5.1 Partnerships, Collaborations, and Agreements:
10.8.6 SWOT Analysis
10.9 Zendesk, Inc.
10.9.1 Company Overview
10.9.2 Recent strategies and developments:
10.9.2.1 Partnerships, Collaborations, and Agreements:
10.9.2.2 Acquisition and Mergers:
10.9.3 SWOT Analysis
10.10. Ivanti, Inc. (Clearlake Capital Group, L.P.)
10.10.1 Company Overview
10.10.2 SWOT Analysis
Unique Offerings 