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Asia Pacific Live Chat Software Market

The Asia Pacific Live Chat Software Market would witness market growth of 9.1% CAGR during the forecast period (2017 – 2023).

Published: October 2017 | 64 Pages | Format: PDF | Report ID: 978-1-68038 | Download PDF

Asia Pacific Live Chat Software Market Overview:

The Asia Pacific Live Chat Software Market would witness market growth of 9.1% CAGR during the forecast period (2017 – 2023). Live chat works as a real-time platform of communication between two users with the help of a computer and is generally appropriate for businesses that require moderately complex product support system. Customers generally are happy to interact with customer care executives on a chat platform; therefore, the need for live chat software solutions is on the rise. Growing need to improve customer relationship management (CRM) and advantages of live chat software over conventional customer support offers tremendous opportunities, enhancing the user experience.

Market Segmentation:

Based on Products Type, the market report segments the market into Customer Service Live Chat Systems, Informational Service Live Chat Systems, and Others. Based on End Users, the Asia Pacific Live Chat Software market segments the market into Retail & Ecommerce, Travel & Hospitality, Healthcare, BFSI, Media & Entertainment, Telecom & IT, Government, and Others.  Based on countries, the Asia Pacific Live Chat Software market segments the market into China, Japan, India, South Korea, Singapore, Australia, and Rest of Asia Pacific.

Competition Analysis:

The market research report covers the key stake holders of the Asia Pacific Live Chat Software Market. Key companies profiled in the report include LogMeIn, Inc., LivePerson, Inc., Zendesk, SnapEngage, Livechat, Inc., Olark, Kayako, Inc., Freshdesk, Inc., Woopra, Inc., and Provide Support LLC.

By Products Type

  • Customer Service Live Chat Systems
  • Informational Service Live Chat Systems
  • Others

By End Users

  • Retail & Ecommerce
  • Travel & Hospitality
  • Healthcare
  • BFSI
  • Telecom & IT
  • Media & Entertainment
  • Government
  • Others

By Countries

  • China Live Chat Software Market
  • Japan Live Chat Software Market
  • India Live Chat Software Market
  • South Korea Live Chat Software Market
  • Singapore Live Chat Software Market
  • Australia Live Chat Software Market
  • Rest of Asia Pacific Live Chat Software Market

Companies Profiled

  • LogMeIn, Inc.
  • LivePerson, Inc.
  • Zendesk
  • SnapEngage
  • Livechat, Inc.
  • Olark
  • Kayako, Inc.
  • Freshdesk, Inc.
  • Woopra, Inc.
  • Provide Support LLC.

Unique Offerings from KBV Research

  • Exhaustive coverage of Asia Pacific Live Chat Software Market
  • Highest number of market tables and figures
  • Subscription based model available
  • Guaranteed best price
  • Assured post sales research support with 10% customization free
Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 Asia Pacific Live Chat Software Market, by Products Type
1.4.2 Asia Pacific Live Chat Software Market, by End Users
1.4.3 Asia Pacific Live Chat Software Market, by Countries
1.5 Methodology for the research
Chapter 2. Market Overview
2.1 Introduction
2.2 Drivers, and Restraints
2.2.1 Market Drivers
2.2.2 Market Restraints
Chapter 3. Asia Pacific Live Chat Software Market
3.1 Asia Pacific Live Chat Software Market by Product Type
3.1.1 Asia Pacific Live Chat Software Customer Service Live Chat Systems Market by Country
3.1.2 Asia Pacific Informational Service Live Chat Systems Market by Country
3.1.3 Asia Pacific Others Market by Country
Chapter 4. Asia Pacific Live Chat Software Market by End User
4.1 Introduction
4.1.1 Asia Pacific Live Chat Software in Retail & Ecommerce Market by Country
4.1.2 Asia Pacific Live Chat Software in Travel & Hospitality Market by Country
4.1.3 Asia Pacific Live Chat Software in Healthcare Market by Country
4.1.4 Asia Pacific Live Chat Software in BFSI Market by Country
4.1.5 Asia Pacific Live Chat Software in Media & Entertainment Market by Country
4.1.6 Asia Pacific Live Chat Software in Telecom & IT Market by Country
4.1.7 Asia Pacific Live Chat Software in Government Market by Country
4.1.8 Asia Pacific Live Chat Software in Others Market by Country
Chapter 5. Asia Pacific Live Chat Software Market by Country
5.1 Introduction
5.2 China Live Chat Software Market
5.2.1 China Live Chat Software Market by Product Type
5.2.2 China Live Chat Software Market by End User
5.3 Japan Live Chat Software Market
5.3.1 Japan Live Chat Software Market by Product Type
5.3.2 Japan Live Chat Software Market by End User
5.4 India Live Chat Software Market
5.4.1 India Live Chat Software Market by Product Type
5.4.2 India Live Chat Software Market by End User
5.5 South Korea Live Chat Software Market
5.5.1 South Korea Live Chat Software Market by Product Type
5.5.2 South Korea Live Chat Software Market by End User
5.6 Singapore Live Chat Software Market
5.6.1 Singapore Live Chat Software Market by Product Type
5.6.2 Singapore Live Chat Software Market by End User
5.7 Australia Live Chat Software Market
5.7.1 Australia Live Chat Software Market by Product Type
5.7.2 Australia Live Chat Software Market by End User
5.8 Rest of Asia Pacific Live Chat Software Market
5.8.1 Rest of Asia Pacific Live Chat Software Market by Product Type
5.8.2 Rest of Asia Pacific Live Chat Software Market by End User
Chapter 6. Company Profiles
6.1 LogMeIn, Inc.
6.1.1 Company Overview
6.1.2 Financial Analysis
6.1.3 Research & Development Expense
6.1.4 Strategies at a Glance
6.1.4.1 Partnerships, Collaborations and Agreements
6.2 LivePerson, Inc.
6.2.1 Company Overview
6.2.2 Financial Analysis
6.2.3 Segmental and Regional Analysis
6.2.4 Strategies at a Glance
6.2.4.1 Partnerships, Collaborations and Agreements
6.3 Zendesk
6.3.1 Company Overview
6.3.2 Financial Analysis
6.3.3 Regional Analysis
6.3.4 Research & Development Expense
6.3.5 Strategies at a Glance
6.3.5.1 Expansion
6.3.5.2 Product Launch
6.3.5.3 Mergers & Acquisitions
6.4 SnapEngage
6.4.1 Company Overview
6.5 Livechat, Inc.
6.5.1 Company Overview
6.5.2 Financial Analysis
6.6 Olark
6.6.1 Company Overview
6.7 Kayako, Inc.
6.7.1 Company Overview
6.8 Freshdesk, Inc.
6.8.1 Company Overview
6.8.2 Strategies at a Glance
6.8.2.1 Mergers & Acquisitions
6.8.2.2 Product Launch
6.9 Woopra, Inc.
6.9.1 Company Overview
6.1 Provide Support LLC.
6.10.1 Company Overview
TABLE 1 ASIA PACIFIC LIVE CHAT SOFTWARE MARKET, 2013 - 2016, USD MILLION
TABLE 2 ASIA PACIFIC LIVE CHAT SOFTWARE MARKET, 2017 - 2023, USD MILLION
TABLE 3 ASIA PACIFIC LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2013 - 2016, USD MILLION
TABLE 4 ASIA PACIFIC LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2017 - 2023, USD MILLION
TABLE 5 ASIA PACIFIC LIVE CHAT SOFTWARE CUSTOMER SERVICE LIVE CHAT SYSTEMS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 6 ASIA PACIFIC LIVE CHAT SOFTWARE CUSTOMER SERVICE LIVE CHAT SYSTEMS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 7 ASIA PACIFIC INFORMATIONAL SERVICE LIVE CHAT SYSTEMS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 8 ASIA PACIFIC INFORMATIONAL SERVICE LIVE CHAT SYSTEMS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 9 ASIA PACIFIC OTHERS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 10 ASIA PACIFIC OTHERS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 11 ASIA PACIFIC LIVE CHAT SOFTWARE MARKET BY END USER, 2013 - 2016, USD MILLION
TABLE 12 ASIA PACIFIC LIVE CHAT SOFTWARE MARKET BY END USER, 2017 - 2023, USD MILLION
TABLE 13 ASIA PACIFIC LIVE CHAT SOFTWARE IN RETAIL & ECOMMERCE MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 14 ASIA PACIFIC LIVE CHAT SOFTWARE IN RETAIL & ECOMMERCE MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 15 ASIA PACIFIC LIVE CHAT SOFTWARE IN TRAVEL & HOSPITALITY MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 16 ASIA PACIFIC LIVE CHAT SOFTWARE IN TRAVEL & HOSPITALITY MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 17 ASIA PACIFIC LIVE CHAT SOFTWARE IN HEALTHCARE MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 18 ASIA PACIFIC LIVE CHAT SOFTWARE IN HEALTHCARE MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 19 ASIA PACIFIC LIVE CHAT SOFTWARE IN BFSI MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 20 ASIA PACIFIC LIVE CHAT SOFTWARE IN BFSI MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 21 ASIA PACIFIC LIVE CHAT SOFTWARE IN MEDIA & ENTERTAINMENT MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 22 ASIA PACIFIC LIVE CHAT SOFTWARE IN MEDIA & ENTERTAINMENT MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 23 ASIA PACIFIC LIVE CHAT SOFTWARE IN TELECOM & IT MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 24 ASIA PACIFIC LIVE CHAT SOFTWARE IN TELECOM & IT MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 25 ASIA PACIFIC LIVE CHAT SOFTWARE IN GOVERNMENT MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 26 ASIA PACIFIC LIVE CHAT SOFTWARE IN GOVERNMENT MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 27 ASIA PACIFIC LIVE CHAT SOFTWARE IN OTHERS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 28 ASIA PACIFIC LIVE CHAT SOFTWARE IN OTHERS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 29 ASIA PACIFIC LIVE CHAT SOFTWARE MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 30 ASIA PACIFIC LIVE CHAT SOFTWARE MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 31 CHINA LIVE CHAT SOFTWARE MARKET, 2013 - 2016, USD MILLION
TABLE 32 CHINA LIVE CHAT SOFTWARE MARKET, 2017 - 2023, USD MILLION
TABLE 33 CHINA LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2013 - 2016, USD MILLION
TABLE 34 CHINA LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2017 - 2023, USD MILLION
TABLE 35 CHINA LIVE CHAT SOFTWARE MARKET BY END USER, 2013 - 2016, USD MILLION
TABLE 36 CHINA LIVE CHAT SOFTWARE MARKET BY END USER, 2017 - 2023, USD MILLION
TABLE 37 JAPAN LIVE CHAT SOFTWARE MARKET, 2013 - 2016, USD MILLION
TABLE 38 JAPAN LIVE CHAT SOFTWARE MARKET, 2017 - 2023, USD MILLION
TABLE 39 JAPAN LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2013 - 2016, USD MILLION
TABLE 40 JAPAN LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2017 - 2023, USD MILLION
TABLE 41 JAPAN LIVE CHAT SOFTWARE MARKET BY END USER, 2013 - 2016, USD MILLION
TABLE 42 JAPAN LIVE CHAT SOFTWARE MARKET BY END USER, 2017 - 2023, USD MILLION
TABLE 43 INDIA LIVE CHAT SOFTWARE MARKET, 2013 - 2016, USD MILLION
TABLE 44 INDIA LIVE CHAT SOFTWARE MARKET, 2017 - 2023, USD MILLION
TABLE 45 INDIA LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2013 - 2016, USD MILLION
TABLE 46 INDIA LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2017 - 2023, USD MILLION
TABLE 47 INDIA LIVE CHAT SOFTWARE MARKET BY END USER, 2013 - 2016, USD MILLION
TABLE 48 INDIA LIVE CHAT SOFTWARE MARKET BY END USER, 2017 - 2023, USD MILLION
TABLE 49 SOUTH KOREA LIVE CHAT SOFTWARE MARKET, 2013 - 2016, USD MILLION
TABLE 50 SOUTH KOREA LIVE CHAT SOFTWARE MARKET, 2017 - 2023, USD MILLION
TABLE 51 SOUTH KOREA LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2013 - 2016, USD MILLION
TABLE 52 SOUTH KOREA LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2017 - 2023, USD MILLION
TABLE 53 SOUTH KOREA LIVE CHAT SOFTWARE MARKET BY END USER, 2013 - 2016, USD MILLION
TABLE 54 SOUTH KOREA LIVE CHAT SOFTWARE MARKET BY END USER, 2017 - 2023, USD MILLION
TABLE 55 SINGAPORE LIVE CHAT SOFTWARE MARKET, 2013 - 2016, USD MILLION
TABLE 56 SINGAPORE LIVE CHAT SOFTWARE MARKET, 2017 - 2023, USD MILLION
TABLE 57 SINGAPORE LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2013 - 2016, USD MILLION
TABLE 58 SINGAPORE LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2017 - 2023, USD MILLION
TABLE 59 SINGAPORE LIVE CHAT SOFTWARE MARKET BY END USER, 2013 - 2016, USD MILLION
TABLE 60 SINGAPORE LIVE CHAT SOFTWARE MARKET BY END USER, 2017 - 2023, USD MILLION
TABLE 61 AUSTRALIA LIVE CHAT SOFTWARE MARKET, 2013 - 2016, USD MILLION
TABLE 62 AUSTRALIA LIVE CHAT SOFTWARE MARKET, 2017 - 2023, USD MILLION
TABLE 63 AUSTRALIA LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2013 - 2016, USD MILLION
TABLE 64 AUSTRALIA LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2017 - 2023, USD MILLION
TABLE 65 AUSTRALIA LIVE CHAT SOFTWARE MARKET BY END USER, 2013 - 2016, USD MILLION
TABLE 66 AUSTRALIA LIVE CHAT SOFTWARE MARKET BY END USER, 2017 - 2023, USD MILLION
TABLE 67 REST OF ASIA PACIFIC LIVE CHAT SOFTWARE MARKET, 2013 - 2016, USD MILLION
TABLE 68 REST OF ASIA PACIFIC LIVE CHAT SOFTWARE MARKET, 2017 - 2023, USD MILLION
TABLE 69 REST OF ASIA PACIFIC LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2013 - 2016, USD MILLION
TABLE 70 REST OF ASIA PACIFIC LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2017 - 2023, USD MILLION
TABLE 71 REST OF ASIA PACIFIC LIVE CHAT SOFTWARE MARKET BY END USER, 2013 - 2016, USD MILLION
TABLE 72 REST OF ASIA PACIFIC LIVE CHAT SOFTWARE MARKET BY END USER, 2017 - 2023, USD MILLION
TABLE 73 KEY INFORMATION – LOGMEIN, INC.
TABLE 74 KEY INFORMATION – LIVEPERSON, INC.
TABLE 75 KEY INFORMATION – ZENDESK
TABLE 76 KEY INFORMATION – SNAPENGAGE
TABLE 77 KEY INFORMATION – LIVECHAT, INC.
TABLE 78 KEY INFORMATION – OLARK
TABLE 79 KEY INFORMATION – KAYAKO, INC.
TABLE 80 KEY INFORMATION – FRESHDESK, INC.
TABLE 81 KEY INFORMATION – WOOPRA, INC.
TABLE 82 KEY INFORMATION – PROVIDE SUPPORT LLC.

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