Global Banking CRM Software Market Size, Share & Industry Trends Analysis Report By Offering (Solution and Services), By Deployment Mode (On-premise and Cloud), By Application, By Regional Outlook and Forecast, 2022 - 2028

The Global Banking CRM Software Market size is expected to reach $24.1 billion by 2028, rising at a market growth of 15.3% CAGR during the forecast period.

The use of banking CRM software improves the data quality and helps the company create a long-term marketing strategy to satisfy the growing demand for such software. The market for banking CRM software is expanding due to a rise in the usage of this software for enhancing corporate efficiency. This element significantly encourages market expansion for banking CRM software.

Additionally, it is anticipated that the industry will see prosperous chances in the following years due to the possibility of accessing untapped markets and the availability of qualified personnel. Additionally, the increase in activities and advances toward CRM for investment banking would be a significant growth opportunity for the industry.

Banking CRM software is expanding dramatically as more firms and the banking sector depend on it to carry out customer insight activities. Additionally, as a consequence of remote working, there is a more critical requirement for even more dynamic and remote access to corporate customer records and systems by individuals who mainly need to access client data often, accurate information to make decisions, and manage financial affairs. In turn, amid the global health crisis, this has turned into one of the vital development causes for the banking CRM software industry.

CRM software helps banks successfully manage their customer base and consider their preferences to provide solutions that stand out in the market. With the aid of this software, banks can develop a business strategy oriented to their customers' needs and monitor client financial data appropriately. Additionally, CRM saves banks time by reducing time-consuming administrative tasks, improving customer interactions, and setting up several banking units to meet consumer demand. As a result, investors have seen a significant move towards CRM for investment banking.

COVID-19 Impact Analysis

Due to the worldwide expansion in the use and acceptance of online & digitalized platforms for customer service operations, the COVID-19 pandemic has tremendously helped the banking CRM software market. The COVID-19 outbreak has significantly raised the demand for banking CRM software. This is due to a rise in the desire for improved customer service and accurate data collection brought on by the remote working trend. These elements greatly influence market trends for banking CRM software. Therefore, during the pandemic crisis, these elements encouraged the expansion of the bank's CRM software sector.

The leading players in the market are competing with diverse innovative offerings to remain competitive in the market. The below illustration shows the percentage of revenue shared by some of the leading companies in the market. The leading players of the market are adopting various strategies in order to cater demand coming from the different industries. The key developmental strategies in the market are Partnerships & Collaborations.

Market Growth Factors

Improved customer retention and segmentation

Banking CRM software helps segment clients based on various factors, including income, demographics, age, and others. Better segmentation enables banks to create individualized customer strategies. Additionally, this assists banks in learning more about the behavior of their clients, including their percentage of repeat business, degree of satisfaction, preferred types of investments, and others. A technique for keeping customers is also crucial to customer interactions. Many businesses need help to develop long-lasting connections because clients prefer online banking services over in-person interactions. This supports the growth of the regional market.

Banking CRM is in high demand to improve customer experience

Banking customer relationship management (CRM) is a technique for the banking sector to provide better and more dependable service to its clients and customers. Banks may enhance their customers' experiences by devoting time and resources to building a more substantial basis for their relationships. Customer relationship management also promotes customer satisfaction by offering consumers high-quality services. Banks can see the demands and requirements of their customers thanks to all the data gathered with the aid of CRM. As a result, this element is fueling the market's expansion for banking CRM software.

Market Restraining Factor

Adaptation to the current technology stack

The banking sector is mainly concerned with data security and works to provide an additional layer of control over who may access their information. Besides safeguarding their customers' personal data and account information, banks must also ensure that their whole IT infrastructure is secure against hacker assaults and dangerous malware. To assure a high degree of information security, modern CRM platform providers provide outstanding security features, from role-based access authorization to encrypted transactions and data backups.

Offering Outlook

Based on the offerings, the banking CRM software market is divided into solution and service segments. In 2021, the solution segment dominated the banking CRM software market with maximum revenue share. Businesses' use of CRM software to achieve strategic and strong customer retention and a competitive edge over their rivals is primarily attributed to the segment's development. Additionally, it helps the industrial sector attract new clients and keeps them around for a while, spurs the market's expansion.

Deployment Models Outlook

Based on deployment models, the banking CRM software industry is divided into on-premises and cloud. The cloud segment covered a considerable revenue share in the banking CRM software market in 2021. Data can be accessed instantly and in real-time thanks to the cloud-based implementation, which also helps to increase customer satisfaction. It lets users view client information simultaneously and is available from any device. Rising product demand from small and medium-sized businesses is driving the market for cloud-based CRM software. Additionally, cloud-based CRM software offers several advantages, including affordability, accessibility, and nearly no equipment costs.

Application Outlook

Based on the application, the banking CRM software market is segmented into customer service, customer experience management, CRM analytics, marketing automation, salesforce automation, and others. The customer service segment witnessed the largest revenue share in the banking CRM software market in 2021. This is due to the banks' ability to satisfy their customers and maintain their business due to the automation, streamlining, and consolidation that this software can offer. Additionally, the market for banking CRM software for customer care is expanding due to the increasing use of internet banking. Besides, banks often need to pay more attention to the benefits of brand loyalty that other businesses enjoy.

Banking CRM Software Market Report Coverage

Report Attribute	Details
Market size value in 2021	USD 9.1 Billion
Market size forecast in 2028	USD 24.1 Billion
Base Year	2021
Historical Period	2018 to 2020
Forecast Period	2022 to 2028
Revenue Growth Rate	CAGR of 15.3% from 2022 to 2028
Number of Pages	221
Number of Table	364
Report coverage	Market Trends, Revenue Estimation and Forecast, Segmentation Analysis, Regional and Country Breakdown, Market Share Analysis, Competitive Landscape, Companies Strategic Developments, Company Profiling
Segments covered	Offering, Deployment Mode, Application, Region
Country scope	US, Canada, Mexico, Germany, UK, France, Russia, Spain, Italy, China, Japan, India, South Korea, Singapore, Malaysia, Brazil, Argentina, UAE, Saudi Arabia, South Africa, Nigeria
Growth Drivers	Improved customer retention and segmentation Banking CRM is in high demand to improve customer experience
Restraints	Adaptation to the current technology stack

Regional Outlook

Based on geography, the banking CRM software market is bifurcated into North America, Europe, Asia Pacific, and LAMEA. The North America region projected the maximum revenue share in the banking CRM software market in 2021. One of the key factors influencing the development of the market in the area is the increased need for banks' customer relationship management (CRM) software to improve customer experience. Additionally, banks and other financial institutions use CRM software to improve customer experience, and the high concentration of technological innovators drives the market growth for banking CRM in North America.

Free Valuable Insights: Global Banking CRM Software Market size to reach USD 24.1 Billion by 2028

KBV Cardinal Matrix - Banking CRM Software Market Competition Analysis

The major strategies followed by the market participants are partnerships. Based on the Analysis presented in the Cardinal matrix; Microsoft Corporation are the forerunners in the Banking CRM Software Market. Companies such as Oracle Corporation, Salesforce, Inc., HubSpot, Inc.  are some of the key innovators in Banking CRM Software Market.

The market research report covers the analysis of key stake holders of the market. Key companies profiled in the report include Salesforce.com, Inc., Microsoft Corporation, Oracle Corporation, Pegasystems, Inc., HubSpot, Inc., SugarCRM, Inc., LeadSquared (MarketXpander Services Private Limited), KAPTURE, Zoho Corporation Pvt. Ltd., and Claritysoft LLC.

Recent Strategies Deployed in Banking CRM Software Market

» Partnerships, Collaborations and Agreements:

• Jan-2023: Microsoft partnered with YES Bank; an Indian bank engaged in providing banking solutions. Following this partnership, companies would bring the latest generation mobile application (app) to deliver customers with a customized banking experience. Additionally, with the help of Microsoft’s Azure platform, YES Bank would build the app to provide customers with a host of services including customized dashboards, shopping, offers, rewards, and online payments.
• Nov-2022: Salesforce came into partnership with DivideBuy, a UK-based LendTech company. The partnership would aim to provide quick onboarding for its partners and merchants. Moreover, Salesforce would offer its merchant customers enhanced experiences and smoother journeys and help the rising POS finance market and the broadening FinTech sector.
• Oct-2022: Oracle signed an agreement with HSBC, a financial services organization. Following this collaboration, Oracle would boost the bank’s digital transformation. Under this agreement, Oracle would enable HSBC to consolidate critical systems on a scalable, secure on-premises cloud platform and develop cloud-based services faster.
• Dec-2021: LeadSquared partnered with Niro, an embedded consumer lending platform. Following this partnership, Companies would offer support to their new customer initiating operations.
• Jun-2021: Microsoft Corp. joined hands with Morgan Stanley, an investment management and financial services company. Through this partnership, both companies would aim to boost the firm's digital transformation and structure innovation in the financial services industry.
• Jun-2021: Oracle teamed up with Deutsche Bank, a financial services organization. Under this collaboration, both companies would upgrade the bank's database technology and boost its digital transformation.
• Jun-2021: Oracle came into collaboration with Federal Bank, a private banking company, and Infosys, a company engaged in next-generation digital services and consulting. Through this collaboration, companies would offer improved customer experience with the Oracle CX platform. Additionally, together companies would build a completely combined Customer Relationship Management (CRM) solution across customer service, social listening, sales, and marketing to improve Federal Bank's operations, and to provide data-connected, driven, and intelligent customer experiences across all touch points.

» Product Launches and Product Expansions:

• Sep-2022: Salesforce introduced Salesforce Genie, a hyper-scale real-time data platform that improves the capability of the complete Salesforce Customer 360 platform. Through this launch, every company could transform data into customer magic, offering smooth, highly customized experiences in marketing, service, sales, and commerce which continuously align to transforming customer information and requirements in real-time.
• Oct-2021: Hubspot released an open beta for HubSpot Payments; a comprehensive payment solution created to provide a better and connected buyer experience. The product is designed initially as a division of the HubSpot CRM platform; HubSpot Payments allows enterprises to accept payments smoothly and confidently in less time and with the least tools.
• Oct-2021: Kapture CRM released the latest user interface to provide an improved customer experience in industries and businesses. The company made multiple enhancements to the ticket interface, agent dashboards, and other areas to help users.
• Jun-2021: Salesforce unveiled Corporate and Investment Banking for Financial Services Cloud, a technology to help bankers with more ways to create and deepen relationships with customers and manage important accounts by enhancing artificial intelligence. The product is designed to provide a comprehensive experience during the client's journey and supports the latest integrations with Tableau CRM and Einstein Relationship Insights (ERI) to deliver bankers with purpose-built technology.
• Apr-2021: HubSpot unveiled Operations Hub, a product created to change the role of operations professionals in the business world. Through this product, users would unify customers' data in a connected CRM platform, simply maintain a clean database, automate a host of time-consuming tasks, and finally play an important role in shaping the company's strategy.

» Acquisitions and Mergers:

• 2020-Nov: SugarCRM took over W-Systems, a CRM and marketing automation solutions and services provider. Under this acquisition, Sugar would broaden its capability to meet implementation service need for its AI-powered, sales, marketing, and service software that help enterprises offer a better customer experience.

» Geographical Expansions:

• Jul-2022: Kapture CRM expanded its geographical footprint across Indonesia. The company's SaaS-based service automation platform would earn a lot of interest from the region and engage customers in a customized way that would lead to larger customer retention and conversion.

Scope of the Study

Market Segments Covered in the Report:

By Offering

• Solution
• Services

By Deployment Mode

• On-premises
• Cloud

By Application

• Customer Service
• Customer Experience Management
• CRM Analytics
• Marketing Automation
• Salesforce Automation
• Others

By Geography

• North America
  • US
  • Canada
  • Mexico
  • Rest of North America
• Europe
  • Germany
  • UK
  • France
  • Russia
  • Spain
  • Italy
  • Rest of Europe
• Asia Pacific
  • China
  • Japan
  • India
  • South Korea
  • Singapore
  • Malaysia
  • Rest of Asia Pacific
• LAMEA
  • Brazil
  • Argentina
  • UAE
  • Saudi Arabia
  • South Africa
  • Nigeria
  • Rest of LAMEA

Key Market Players

List of Companies Profiled in the Report:

• Salesforce.com, Inc.
• Microsoft Corporation
• Oracle Corporation
• Pegasystems, Inc.
• HubSpot, Inc.
• SugarCRM, Inc.
• LeadSquared (MarketXpander Services Private Limited)
• KAPTURE
• Zoho Corporation Pvt. Ltd.
• Claritysoft LLC

Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 Global Banking CRM Software Market, by Offering
1.4.2 Global Banking CRM Software Market, by Deployment Mode
1.4.3 Global Banking CRM Software Market, by Application
1.4.4 Global Banking CRM Software Market, by Geography
1.5 Methodology for the research

Chapter 2. Market Overview
2.1 Introduction
2.1.1 Overview
2.1.1.1 Market Composition & Scenario
2.2 Key Factors Impacting the Market
2.2.1 Market Drivers
2.2.2 Market Restraints

Chapter 3. Competition Analysis - Global
3.1 KBV Cardinal Matrix
3.2 Recent Industry Wide Strategic Developments
3.2.1 Partnerships, Collaborations and Agreements
3.2.2 Product Launches and Product Expansions
3.2.3 Acquisition and Mergers
3.2.4 Geographical Expansions
3.3 Market Share Analysis, 2021
3.4 Top Winning Strategies
3.4.1 Key Leading Strategies: Percentage Distribution (2018-2022)
3.4.2 Key Strategic Move: (Partnerships, Collaborations & Agreements : 2020, Aug – 2023, Jan) Leading Players

Chapter 4. Global Banking CRM Software Market by Offering
4.1 Global Solution Market by Region
4.2 Global Services Market by Region

Chapter 5. Global Banking CRM Software Market by Deployment Mode
5.1 Global On-premise Market by Region
5.2 Global Cloud Market by Region

Chapter 6. Global Banking CRM Software Market by Application
6.1 Global Customer Service Market by Region
6.2 Global Customer Experience Management Market by Region
6.3 Global CRM Analytics Market by Region
6.4 Global Marketing Automation Market by Region
6.5 Global Salesforce Automation Market by Region
6.6 Global Others Market by Region

Chapter 7. Global Banking CRM Software Market by Region
7.1 North America Banking CRM Software Market
7.1.1 North America Banking CRM Software Market by Offering
7.1.1.1 North America Solution Market by Country
7.1.1.2 North America Services Market by Country
7.1.2 North America Banking CRM Software Market by Deployment Mode
7.1.2.1 North America On-premise Market by Country
7.1.2.2 North America Cloud Market by Country
7.1.3 North America Banking CRM Software Market by Application
7.1.3.1 North America Customer Service Market by Country
7.1.3.2 North America Customer Experience Management Market by Country
7.1.3.3 North America CRM Analytics Market by Country
7.1.3.4 North America Marketing Automation Market by Country
7.1.3.5 North America Salesforce Automation Market by Country
7.1.3.6 North America Others Market by Country
7.1.4 North America Banking CRM Software Market by Country
7.1.4.1 US Banking CRM Software Market
7.1.4.1.1 US Banking CRM Software Market by Offering
7.1.4.1.2 US Banking CRM Software Market by Deployment Mode
7.1.4.1.3 US Banking CRM Software Market by Application
7.1.4.2 Canada Banking CRM Software Market
7.1.4.2.1 Canada Banking CRM Software Market by Offering
7.1.4.2.2 Canada Banking CRM Software Market by Deployment Mode
7.1.4.2.3 Canada Banking CRM Software Market by Application
7.1.4.3 Mexico Banking CRM Software Market
7.1.4.3.1 Mexico Banking CRM Software Market by Offering
7.1.4.3.2 Mexico Banking CRM Software Market by Deployment Mode
7.1.4.3.3 Mexico Banking CRM Software Market by Application
7.1.4.4 Rest of North America Banking CRM Software Market
7.1.4.4.1 Rest of North America Banking CRM Software Market by Offering
7.1.4.4.2 Rest of North America Banking CRM Software Market by Deployment Mode
7.1.4.4.3 Rest of North America Banking CRM Software Market by Application
7.2 Europe Banking CRM Software Market
7.2.1 Europe Banking CRM Software Market by Offering
7.2.1.1 Europe Solution Market by Country
7.2.1.2 Europe Services Market by Country
7.2.2 Europe Banking CRM Software Market by Deployment Mode
7.2.2.1 Europe On-premise Market by Country
7.2.2.2 Europe Cloud Market by Country
7.2.3 Europe Banking CRM Software Market by Application
7.2.3.1 Europe Customer Service Market by Country
7.2.3.2 Europe Customer Experience Management Market by Country
7.2.3.3 Europe CRM Analytics Market by Country
7.2.3.4 Europe Marketing Automation Market by Country
7.2.3.5 Europe Salesforce Automation Market by Country
7.2.3.6 Europe Others Market by Country
7.2.4 Europe Banking CRM Software Market by Country
7.2.4.1 Germany Banking CRM Software Market
7.2.4.1.1 Germany Banking CRM Software Market by Offering
7.2.4.1.2 Germany Banking CRM Software Market by Deployment Mode
7.2.4.1.3 Germany Banking CRM Software Market by Application
7.2.4.2 UK Banking CRM Software Market
7.2.4.2.1 UK Banking CRM Software Market by Offering
7.2.4.2.2 UK Banking CRM Software Market by Deployment Mode
7.2.4.2.3 UK Banking CRM Software Market by Application
7.2.4.3 France Banking CRM Software Market
7.2.4.3.1 France Banking CRM Software Market by Offering
7.2.4.3.2 France Banking CRM Software Market by Deployment Mode
7.2.4.3.3 France Banking CRM Software Market by Application
7.2.4.4 Russia Banking CRM Software Market
7.2.4.4.1 Russia Banking CRM Software Market by Offering
7.2.4.4.2 Russia Banking CRM Software Market by Deployment Mode
7.2.4.4.3 Russia Banking CRM Software Market by Application
7.2.4.5 Spain Banking CRM Software Market
7.2.4.5.1 Spain Banking CRM Software Market by Offering
7.2.4.5.2 Spain Banking CRM Software Market by Deployment Mode
7.2.4.5.3 Spain Banking CRM Software Market by Application
7.2.4.6 Italy Banking CRM Software Market
7.2.4.6.1 Italy Banking CRM Software Market by Offering
7.2.4.6.2 Italy Banking CRM Software Market by Deployment Mode
7.2.4.6.3 Italy Banking CRM Software Market by Application
7.2.4.7 Rest of Europe Banking CRM Software Market
7.2.4.7.1 Rest of Europe Banking CRM Software Market by Offering
7.2.4.7.2 Rest of Europe Banking CRM Software Market by Deployment Mode
7.2.4.7.3 Rest of Europe Banking CRM Software Market by Application
7.3 Asia Pacific Banking CRM Software Market
7.3.1 Asia Pacific Banking CRM Software Market by Offering
7.3.1.1 Asia Pacific Solution Market by Country
7.3.1.2 Asia Pacific Services Market by Country
7.3.2 Asia Pacific Banking CRM Software Market by Deployment Mode
7.3.2.1 Asia Pacific On-premise Market by Country
7.3.2.2 Asia Pacific Cloud Market by Country
7.3.3 Asia Pacific Banking CRM Software Market by Application
7.3.3.1 Asia Pacific Customer Service Market by Country
7.3.3.2 Asia Pacific Customer Experience Management Market by Country
7.3.3.3 Asia Pacific CRM Analytics Market by Country
7.3.3.4 Asia Pacific Marketing Automation Market by Country
7.3.3.5 Asia Pacific Salesforce Automation Market by Country
7.3.3.6 Asia Pacific Others Market by Country
7.3.4 Asia Pacific Banking CRM Software Market by Country
7.3.4.1 China Banking CRM Software Market
7.3.4.1.1 China Banking CRM Software Market by Offering
7.3.4.1.2 China Banking CRM Software Market by Deployment Mode
7.3.4.1.3 China Banking CRM Software Market by Application
7.3.4.2 Japan Banking CRM Software Market
7.3.4.2.1 Japan Banking CRM Software Market by Offering
7.3.4.2.2 Japan Banking CRM Software Market by Deployment Mode
7.3.4.2.3 Japan Banking CRM Software Market by Application
7.3.4.3 India Banking CRM Software Market
7.3.4.3.1 India Banking CRM Software Market by Offering
7.3.4.3.2 India Banking CRM Software Market by Deployment Mode
7.3.4.3.3 India Banking CRM Software Market by Application
7.3.4.4 South Korea Banking CRM Software Market
7.3.4.4.1 South Korea Banking CRM Software Market by Offering
7.3.4.4.2 South Korea Banking CRM Software Market by Deployment Mode
7.3.4.4.3 South Korea Banking CRM Software Market by Application
7.3.4.5 Singapore Banking CRM Software Market
7.3.4.5.1 Singapore Banking CRM Software Market by Offering
7.3.4.5.2 Singapore Banking CRM Software Market by Deployment Mode
7.3.4.5.3 Singapore Banking CRM Software Market by Application
7.3.4.6 Malaysia Banking CRM Software Market
7.3.4.6.1 Malaysia Banking CRM Software Market by Offering
7.3.4.6.2 Malaysia Banking CRM Software Market by Deployment Mode
7.3.4.6.3 Malaysia Banking CRM Software Market by Application
7.3.4.7 Rest of Asia Pacific Banking CRM Software Market
7.3.4.7.1 Rest of Asia Pacific Banking CRM Software Market by Offering
7.3.4.7.2 Rest of Asia Pacific Banking CRM Software Market by Deployment Mode
7.3.4.7.3 Rest of Asia Pacific Banking CRM Software Market by Application
7.4 LAMEA Banking CRM Software Market
7.4.1 LAMEA Banking CRM Software Market by Offering
7.4.1.1 LAMEA Solution Market by Country
7.4.1.2 LAMEA Services Market by Country
7.4.2 LAMEA Banking CRM Software Market by Deployment Mode
7.4.2.1 LAMEA On-premise Market by Country
7.4.2.2 LAMEA Cloud Market by Country
7.4.3 LAMEA Banking CRM Software Market by Application
7.4.3.1 LAMEA Customer Service Market by Country
7.4.3.2 LAMEA Customer Experience Management Market by Country
7.4.3.3 LAMEA CRM Analytics Market by Country
7.4.3.4 LAMEA Marketing Automation Market by Country
7.4.3.5 LAMEA Salesforce Automation Market by Country
7.4.3.6 LAMEA Others Market by Country
7.4.4 LAMEA Banking CRM Software Market by Country
7.4.4.1 Brazil Banking CRM Software Market
7.4.4.1.1 Brazil Banking CRM Software Market by Offering
7.4.4.1.2 Brazil Banking CRM Software Market by Deployment Mode
7.4.4.1.3 Brazil Banking CRM Software Market by Application
7.4.4.2 Argentina Banking CRM Software Market
7.4.4.2.1 Argentina Banking CRM Software Market by Offering
7.4.4.2.2 Argentina Banking CRM Software Market by Deployment Mode
7.4.4.2.3 Argentina Banking CRM Software Market by Application
7.4.4.3 UAE Banking CRM Software Market
7.4.4.3.1 UAE Banking CRM Software Market by Offering
7.4.4.3.2 UAE Banking CRM Software Market by Deployment Mode
7.4.4.3.3 UAE Banking CRM Software Market by Application
7.4.4.4 Saudi Arabia Banking CRM Software Market
7.4.4.4.1 Saudi Arabia Banking CRM Software Market by Offering
7.4.4.4.2 Saudi Arabia Banking CRM Software Market by Deployment Mode
7.4.4.4.3 Saudi Arabia Banking CRM Software Market by Application
7.4.4.5 South Africa Banking CRM Software Market
7.4.4.5.1 South Africa Banking CRM Software Market by Offering
7.4.4.5.2 South Africa Banking CRM Software Market by Deployment Mode
7.4.4.5.3 South Africa Banking CRM Software Market by Application
7.4.4.6 Nigeria Banking CRM Software Market
7.4.4.6.1 Nigeria Banking CRM Software Market by Offering
7.4.4.6.2 Nigeria Banking CRM Software Market by Deployment Mode
7.4.4.6.3 Nigeria Banking CRM Software Market by Application
7.4.4.7 Rest of LAMEA Banking CRM Software Market
7.4.4.7.1 Rest of LAMEA Banking CRM Software Market by Offering
7.4.4.7.2 Rest of LAMEA Banking CRM Software Market by Deployment Mode
7.4.4.7.3 Rest of LAMEA Banking CRM Software Market by Application

Chapter 8. Company Profiles
8.1 Salesforce.com, Inc.
8.1.1 Company Overview
8.1.2 Financial Analysis
8.1.3 Regional Analysis
8.1.4 Research & Development Expense
8.1.5 Recent strategies and developments:
8.1.5.1 Partnerships, Collaborations, and Agreements:
8.1.5.2 Product Launches and Product Expansions:
8.1.6 SWOT Analysis
8.2 Microsoft Corporation
8.2.1 Company Overview
8.2.2 Financial Analysis
8.2.3 Segmental and Regional Analysis
8.2.4 Research & Development Expenses
8.2.5 Recent strategies and developments:
8.2.5.1 Partnerships, Collaborations, and Agreements:
8.2.6 SWOT Analysis
8.3 Oracle Corporation
8.3.1 Company Overview
8.3.2 Financial Analysis
8.3.3 Segmental and Regional Analysis
8.3.4 Research & Development Expense
8.3.5 Recent strategies and developments:
8.3.5.1 Partnerships, Collaborations, and Agreements:
8.3.6 SWOT Analysis
8.4 Pegasystems, Inc.
8.4.1 Company Overview
8.4.2 Financial Analysis
8.4.3 Regional Analysis
8.4.4 Research & Development Expense
8.4.5 SWOT Analysis
8.5 HubSpot, Inc.
8.5.1 Company Overview
8.5.2 Financial Analysis
8.5.3 Regional Analysis
8.5.4 Research & Development Expense
8.5.5 Recent strategies and developments:
8.5.5.1 Product Launches and Product Expansions:
8.6 SugarCRM, Inc.
8.6.1 Company Overview
8.6.2 Recent strategies and developments:
8.6.2.1 Acquisition and Mergers:
8.7 LeadSquared (MarketXpander Services Private Limited)
8.7.1 Company Overview
8.7.2 Recent strategies and developments:
8.7.2.1 Partnerships, Collaborations, and Agreements:
8.8 KAPTURE
8.8.1 Company Overview
8.8.2 Recent strategies and developments:
8.8.2.1 Product Launches and Product Expansions:
8.8.2.2 Geographical Expansions:
8.9 Zoho Corporation Pvt. Ltd.
8.9.1 Company Overview
8.10. Claritysoft LLC
8.10.1 Company Overview

TABLE 1 Global Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 2 Global Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 3 Partnerships, Collaborations and Agreements– Banking CRM Software Market
TABLE 4 Product Launches And Product Expansions– Banking CRM Software Market
TABLE 5 Acquisition and Mergers– Banking CRM Software Market
TABLE 6 Geographical Expansions - Banking CRM Software Market
TABLE 7 Global Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 8 Global Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 9 Global Solution Market by Region, 2018 - 2021, USD Million
TABLE 10 Global Solution Market by Region, 2022 - 2028, USD Million
TABLE 11 Global Services Market by Region, 2018 - 2021, USD Million
TABLE 12 Global Services Market by Region, 2022 - 2028, USD Million
TABLE 13 Global Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 14 Global Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 15 Global On-premise Market by Region, 2018 - 2021, USD Million
TABLE 16 Global On-premise Market by Region, 2022 - 2028, USD Million
TABLE 17 Global Cloud Market by Region, 2018 - 2021, USD Million
TABLE 18 Global Cloud Market by Region, 2022 - 2028, USD Million
TABLE 19 Global Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 20 Global Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 21 Global Customer Service Market by Region, 2018 - 2021, USD Million
TABLE 22 Global Customer Service Market by Region, 2022 - 2028, USD Million
TABLE 23 Global Customer Experience Management Market by Region, 2018 - 2021, USD Million
TABLE 24 Global Customer Experience Management Market by Region, 2022 - 2028, USD Million
TABLE 25 Global CRM Analytics Market by Region, 2018 - 2021, USD Million
TABLE 26 Global CRM Analytics Market by Region, 2022 - 2028, USD Million
TABLE 27 Global Marketing Automation Market by Region, 2018 - 2021, USD Million
TABLE 28 Global Marketing Automation Market by Region, 2022 - 2028, USD Million
TABLE 29 Global Salesforce Automation Market by Region, 2018 - 2021, USD Million
TABLE 30 Global Salesforce Automation Market by Region, 2022 - 2028, USD Million
TABLE 31 Global Others Market by Region, 2018 - 2021, USD Million
TABLE 32 Global Others Market by Region, 2022 - 2028, USD Million
TABLE 33 Global Banking CRM Software Market by Region, 2018 - 2021, USD Million
TABLE 34 Global Banking CRM Software Market by Region, 2022 - 2028, USD Million
TABLE 35 North America Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 36 North America Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 37 North America Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 38 North America Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 39 North America Solution Market by Country, 2018 - 2021, USD Million
TABLE 40 North America Solution Market by Country, 2022 - 2028, USD Million
TABLE 41 North America Services Market by Country, 2018 - 2021, USD Million
TABLE 42 North America Services Market by Country, 2022 - 2028, USD Million
TABLE 43 North America Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 44 North America Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 45 North America On-premise Market by Country, 2018 - 2021, USD Million
TABLE 46 North America On-premise Market by Country, 2022 - 2028, USD Million
TABLE 47 North America Cloud Market by Country, 2018 - 2021, USD Million
TABLE 48 North America Cloud Market by Country, 2022 - 2028, USD Million
TABLE 49 North America Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 50 North America Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 51 North America Customer Service Market by Country, 2018 - 2021, USD Million
TABLE 52 North America Customer Service Market by Country, 2022 - 2028, USD Million
TABLE 53 North America Customer Experience Management Market by Country, 2018 - 2021, USD Million
TABLE 54 North America Customer Experience Management Market by Country, 2022 - 2028, USD Million
TABLE 55 North America CRM Analytics Market by Country, 2018 - 2021, USD Million
TABLE 56 North America CRM Analytics Market by Country, 2022 - 2028, USD Million
TABLE 57 North America Marketing Automation Market by Country, 2018 - 2021, USD Million
TABLE 58 North America Marketing Automation Market by Country, 2022 - 2028, USD Million
TABLE 59 North America Salesforce Automation Market by Country, 2018 - 2021, USD Million
TABLE 60 North America Salesforce Automation Market by Country, 2022 - 2028, USD Million
TABLE 61 North America Others Market by Country, 2018 - 2021, USD Million
TABLE 62 North America Others Market by Country, 2022 - 2028, USD Million
TABLE 63 North America Banking CRM Software Market by Country, 2018 - 2021, USD Million
TABLE 64 North America Banking CRM Software Market by Country, 2022 - 2028, USD Million
TABLE 65 US Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 66 US Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 67 US Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 68 US Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 69 US Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 70 US Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 71 US Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 72 US Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 73 Canada Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 74 Canada Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 75 Canada Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 76 Canada Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 77 Canada Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 78 Canada Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 79 Canada Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 80 Canada Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 81 Mexico Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 82 Mexico Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 83 Mexico Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 84 Mexico Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 85 Mexico Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 86 Mexico Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 87 Mexico Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 88 Mexico Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 89 Rest of North America Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 90 Rest of North America Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 91 Rest of North America Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 92 Rest of North America Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 93 Rest of North America Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 94 Rest of North America Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 95 Rest of North America Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 96 Rest of North America Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 97 Europe Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 98 Europe Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 99 Europe Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 100 Europe Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 101 Europe Solution Market by Country, 2018 - 2021, USD Million
TABLE 102 Europe Solution Market by Country, 2022 - 2028, USD Million
TABLE 103 Europe Services Market by Country, 2018 - 2021, USD Million
TABLE 104 Europe Services Market by Country, 2022 - 2028, USD Million
TABLE 105 Europe Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 106 Europe Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 107 Europe On-premise Market by Country, 2018 - 2021, USD Million
TABLE 108 Europe On-premise Market by Country, 2022 - 2028, USD Million
TABLE 109 Europe Cloud Market by Country, 2018 - 2021, USD Million
TABLE 110 Europe Cloud Market by Country, 2022 - 2028, USD Million
TABLE 111 Europe Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 112 Europe Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 113 Europe Customer Service Market by Country, 2018 - 2021, USD Million
TABLE 114 Europe Customer Service Market by Country, 2022 - 2028, USD Million
TABLE 115 Europe Customer Experience Management Market by Country, 2018 - 2021, USD Million
TABLE 116 Europe Customer Experience Management Market by Country, 2022 - 2028, USD Million
TABLE 117 Europe CRM Analytics Market by Country, 2018 - 2021, USD Million
TABLE 118 Europe CRM Analytics Market by Country, 2022 - 2028, USD Million
TABLE 119 Europe Marketing Automation Market by Country, 2018 - 2021, USD Million
TABLE 120 Europe Marketing Automation Market by Country, 2022 - 2028, USD Million
TABLE 121 Europe Salesforce Automation Market by Country, 2018 - 2021, USD Million
TABLE 122 Europe Salesforce Automation Market by Country, 2022 - 2028, USD Million
TABLE 123 Europe Others Market by Country, 2018 - 2021, USD Million
TABLE 124 Europe Others Market by Country, 2022 - 2028, USD Million
TABLE 125 Europe Banking CRM Software Market by Country, 2018 - 2021, USD Million
TABLE 126 Europe Banking CRM Software Market by Country, 2022 - 2028, USD Million
TABLE 127 Germany Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 128 Germany Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 129 Germany Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 130 Germany Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 131 Germany Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 132 Germany Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 133 Germany Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 134 Germany Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 135 UK Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 136 UK Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 137 UK Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 138 UK Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 139 UK Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 140 UK Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 141 UK Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 142 UK Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 143 France Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 144 France Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 145 France Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 146 France Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 147 France Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 148 France Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 149 France Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 150 France Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 151 Russia Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 152 Russia Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 153 Russia Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 154 Russia Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 155 Russia Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 156 Russia Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 157 Russia Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 158 Russia Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 159 Spain Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 160 Spain Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 161 Spain Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 162 Spain Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 163 Spain Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 164 Spain Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 165 Spain Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 166 Spain Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 167 Italy Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 168 Italy Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 169 Italy Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 170 Italy Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 171 Italy Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 172 Italy Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 173 Italy Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 174 Italy Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 175 Rest of Europe Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 176 Rest of Europe Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 177 Rest of Europe Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 178 Rest of Europe Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 179 Rest of Europe Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 180 Rest of Europe Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 181 Rest of Europe Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 182 Rest of Europe Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 183 Asia Pacific Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 184 Asia Pacific Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 185 Asia Pacific Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 186 Asia Pacific Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 187 Asia Pacific Solution Market by Country, 2018 - 2021, USD Million
TABLE 188 Asia Pacific Solution Market by Country, 2022 - 2028, USD Million
TABLE 189 Asia Pacific Services Market by Country, 2018 - 2021, USD Million
TABLE 190 Asia Pacific Services Market by Country, 2022 - 2028, USD Million
TABLE 191 Asia Pacific Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 192 Asia Pacific Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 193 Asia Pacific On-premise Market by Country, 2018 - 2021, USD Million
TABLE 194 Asia Pacific On-premise Market by Country, 2022 - 2028, USD Million
TABLE 195 Asia Pacific Cloud Market by Country, 2018 - 2021, USD Million
TABLE 196 Asia Pacific Cloud Market by Country, 2022 - 2028, USD Million
TABLE 197 Asia Pacific Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 198 Asia Pacific Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 199 Asia Pacific Customer Service Market by Country, 2018 - 2021, USD Million
TABLE 200 Asia Pacific Customer Service Market by Country, 2022 - 2028, USD Million
TABLE 201 Asia Pacific Customer Experience Management Market by Country, 2018 - 2021, USD Million
TABLE 202 Asia Pacific Customer Experience Management Market by Country, 2022 - 2028, USD Million
TABLE 203 Asia Pacific CRM Analytics Market by Country, 2018 - 2021, USD Million
TABLE 204 Asia Pacific CRM Analytics Market by Country, 2022 - 2028, USD Million
TABLE 205 Asia Pacific Marketing Automation Market by Country, 2018 - 2021, USD Million
TABLE 206 Asia Pacific Marketing Automation Market by Country, 2022 - 2028, USD Million
TABLE 207 Asia Pacific Salesforce Automation Market by Country, 2018 - 2021, USD Million
TABLE 208 Asia Pacific Salesforce Automation Market by Country, 2022 - 2028, USD Million
TABLE 209 Asia Pacific Others Market by Country, 2018 - 2021, USD Million
TABLE 210 Asia Pacific Others Market by Country, 2022 - 2028, USD Million
TABLE 211 Asia Pacific Banking CRM Software Market by Country, 2018 - 2021, USD Million
TABLE 212 Asia Pacific Banking CRM Software Market by Country, 2022 - 2028, USD Million
TABLE 213 China Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 214 China Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 215 China Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 216 China Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 217 China Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 218 China Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 219 China Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 220 China Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 221 Japan Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 222 Japan Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 223 Japan Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 224 Japan Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 225 Japan Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 226 Japan Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 227 Japan Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 228 Japan Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 229 India Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 230 India Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 231 India Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 232 India Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 233 India Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 234 India Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 235 India Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 236 India Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 237 South Korea Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 238 South Korea Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 239 South Korea Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 240 South Korea Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 241 South Korea Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 242 South Korea Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 243 South Korea Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 244 South Korea Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 245 Singapore Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 246 Singapore Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 247 Singapore Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 248 Singapore Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 249 Singapore Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 250 Singapore Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 251 Singapore Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 252 Singapore Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 253 Malaysia Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 254 Malaysia Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 255 Malaysia Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 256 Malaysia Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 257 Malaysia Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 258 Malaysia Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 259 Malaysia Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 260 Malaysia Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 261 Rest of Asia Pacific Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 262 Rest of Asia Pacific Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 263 Rest of Asia Pacific Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 264 Rest of Asia Pacific Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 265 Rest of Asia Pacific Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 266 Rest of Asia Pacific Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 267 Rest of Asia Pacific Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 268 Rest of Asia Pacific Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 269 LAMEA Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 270 LAMEA Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 271 LAMEA Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 272 LAMEA Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 273 LAMEA Solution Market by Country, 2018 - 2021, USD Million
TABLE 274 LAMEA Solution Market by Country, 2022 - 2028, USD Million
TABLE 275 LAMEA Services Market by Country, 2018 - 2021, USD Million
TABLE 276 LAMEA Services Market by Country, 2022 - 2028, USD Million
TABLE 277 LAMEA Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 278 LAMEA Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 279 LAMEA On-premise Market by Country, 2018 - 2021, USD Million
TABLE 280 LAMEA On-premise Market by Country, 2022 - 2028, USD Million
TABLE 281 LAMEA Cloud Market by Country, 2018 - 2021, USD Million
TABLE 282 LAMEA Cloud Market by Country, 2022 - 2028, USD Million
TABLE 283 LAMEA Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 284 LAMEA Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 285 LAMEA Customer Service Market by Country, 2018 - 2021, USD Million
TABLE 286 LAMEA Customer Service Market by Country, 2022 - 2028, USD Million
TABLE 287 LAMEA Customer Experience Management Market by Country, 2018 - 2021, USD Million
TABLE 288 LAMEA Customer Experience Management Market by Country, 2022 - 2028, USD Million
TABLE 289 LAMEA CRM Analytics Market by Country, 2018 - 2021, USD Million
TABLE 290 LAMEA CRM Analytics Market by Country, 2022 - 2028, USD Million
TABLE 291 LAMEA Marketing Automation Market by Country, 2018 - 2021, USD Million
TABLE 292 LAMEA Marketing Automation Market by Country, 2022 - 2028, USD Million
TABLE 293 LAMEA Salesforce Automation Market by Country, 2018 - 2021, USD Million
TABLE 294 LAMEA Salesforce Automation Market by Country, 2022 - 2028, USD Million
TABLE 295 LAMEA Others Market by Country, 2018 - 2021, USD Million
TABLE 296 LAMEA Others Market by Country, 2022 - 2028, USD Million
TABLE 297 LAMEA Banking CRM Software Market by Country, 2018 - 2021, USD Million
TABLE 298 LAMEA Banking CRM Software Market by Country, 2022 - 2028, USD Million
TABLE 299 Brazil Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 300 Brazil Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 301 Brazil Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 302 Brazil Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 303 Brazil Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 304 Brazil Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 305 Brazil Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 306 Brazil Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 307 Argentina Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 308 Argentina Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 309 Argentina Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 310 Argentina Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 311 Argentina Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 312 Argentina Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 313 Argentina Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 314 Argentina Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 315 UAE Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 316 UAE Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 317 UAE Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 318 UAE Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 319 UAE Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 320 UAE Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 321 UAE Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 322 UAE Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 323 Saudi Arabia Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 324 Saudi Arabia Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 325 Saudi Arabia Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 326 Saudi Arabia Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 327 Saudi Arabia Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 328 Saudi Arabia Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 329 Saudi Arabia Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 330 Saudi Arabia Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 331 South Africa Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 332 South Africa Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 333 South Africa Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 334 South Africa Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 335 South Africa Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 336 South Africa Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 337 South Africa Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 338 South Africa Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 339 Nigeria Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 340 Nigeria Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 341 Nigeria Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 342 Nigeria Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 343 Nigeria Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 344 Nigeria Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 345 Nigeria Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 346 Nigeria Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 347 Rest of LAMEA Banking CRM Software Market, 2018 - 2021, USD Million
TABLE 348 Rest of LAMEA Banking CRM Software Market, 2022 - 2028, USD Million
TABLE 349 Rest of LAMEA Banking CRM Software Market by Offering, 2018 - 2021, USD Million
TABLE 350 Rest of LAMEA Banking CRM Software Market by Offering, 2022 - 2028, USD Million
TABLE 351 Rest of LAMEA Banking CRM Software Market by Deployment Mode, 2018 - 2021, USD Million
TABLE 352 Rest of LAMEA Banking CRM Software Market by Deployment Mode, 2022 - 2028, USD Million
TABLE 353 Rest of LAMEA Banking CRM Software Market by Application, 2018 - 2021, USD Million
TABLE 354 Rest of LAMEA Banking CRM Software Market by Application, 2022 - 2028, USD Million
TABLE 355 Key Information –Salesforce.com, Inc.
TABLE 356 key information – Microsoft Corporation
TABLE 357 Key Information – Oracle Corporation
TABLE 358 Key Information – Pegasystems, Inc.
TABLE 359 Key Information – HubSpot, Inc.
TABLE 360 key information – SugarCRM, Inc.
TABLE 361 Key Information – LeadSquared
TABLE 362 Key Information – KAPTURE
TABLE 363 Key Information – Zoho Corporation Pvt. Ltd.
TABLE 364 Key Information – Claritysoft LLC

List of Figures
FIG 1 Methodology for the research
FIG 2 KBV Cardinal Matrix
FIG 3 Market Share Analysis, 2021
FIG 4 Key Leading Strategies: Percentage Distribution (2018-2022)
FIG 5 Key Strategic Move: (Partnerships, Collaborations & Agreements : 2020, Aug – 2023, Jan) Leading Players
FIG 6 Global Banking CRM Software Market Share by Offering, 2021
FIG 7 Global Banking CRM Software Market Share by Offering, 2028
FIG 8 Global Banking CRM Software Market by Offering, 2018 - 2028, USD Million
FIG 9 Global Banking CRM Software Market Share by Deployment Mode, 2021
FIG 10 Global Banking CRM Software Market Share by Deployment Mode, 2028
FIG 11 Global Banking CRM Software Market by Deployment Mode, 2018 - 2028, USD Million
FIG 12 Global Banking CRM Software Market Share by Application, 2021
FIG 13 Global Banking CRM Software Market Share by Application, 2028
FIG 14 Global Banking CRM Software Market by Application, 2018 - 2028, USD Million
FIG 15 Global Banking CRM Software Market Share by Region, 2021
FIG 16 Global Banking CRM Software Market Share by Region, 2028
FIG 17 Global Banking CRM Software Market by Region, 2018 - 2028, USD Million
FIG 18 Recent strategies and developments: Salesforce, Inc.
FIG 19 SWOT Analysis: Salesforce.com Inc.
FIG 20 SWOT Analysis: Microsoft Corporation
FIG 21 SWOT analysis: Oracle Corporation
FIG 22 SWOT Analysis: Pegasystems, Inc.