“Global Clinical Communication and Collaboration Market to reach a market value of USD 5.9 Billion by 2031 growing at a CAGR of 13.1%”
The Global Clinical Communication and Collaboration Market size is expected to reach $5.9 billion by 2031, rising at a market growth of 13.1% CAGR during the forecast period.
Dedicated smartphones and tablets enable healthcare providers to communicate and collaborate from anywhere within the healthcare facility, including patient rooms, nursing stations, and operating rooms. They can also access CC&C platforms from their smartphones and tablets, allowing them to communicate and collaborate remotely, even when they are not physically present in the facility. Thus, the dedicated smartphones and tablets segment acquired 13% revenue share in the market 2023.
Wearable health devices, like smartwatches, fitness trackers, and medical-grade wearables, can continuously capture patient health data, including vital signs, activity levels, and biometric measurements. Integration with CC&C platforms enables real-time transmission of patient data, allowing healthcare providers to receive alerts and notifications for abnormal readings or changes in patient conditions.
Additionally, the use of CC&C platforms by multidisciplinary care teams, which include physicians, nurses, pharmacists, and other allied healthcare professionals, allows for better communication and teamwork and guarantees that everyone on the team is informed of and aligned with patient care plans and treatments.
However, the initial investment required to implement CC&C solutions can be substantial, including costs associated with software licenses, hardware infrastructure, integration, customization, and training. Healthcare organizations, particularly smaller practices and facilities, may have limited budgets for investing in CC&C solutions, making it difficult to justify the high initial investment and ongoing costs.
Healthcare organizations increasingly relied on digital communication tools, such as secure messaging platforms and telehealth solutions, to facilitate communication and collaboration while minimizing face-to-face contact. Thus, the COVID-19 pandemic had a negative effect on the clinical communication and collaboration market.
The leading players in the market are competing with diverse innovative offerings to remain competitive in the market. The above illustration shows the percentage of revenue shared by some of the leading companies in the market. The leading players of the market are adopting various strategies in order to cater demand coming from the different industries. The key developmental strategies in the market are Acquisitions, and Partnerships & Collaborations.
Under services, the market is divided into implementation & integration, consulting & training, and support & maintenance. The support & maintenance segment witnessed 35% revenue share in the market in 2023. The growth in this segment is attributed to the ongoing need for technical support and regular maintenance of communication systems to ensure their reliability and performance.
By platform, the market is categorized into collaboration platforms, messaging platforms, voice communication platforms, and others. In 2023, the collaboration platforms segment held 37% revenue share in the market. The demand for collaboration platforms is growing due to the increasing need for integrated solutions that streamline communication among healthcare professionals.
Based on application, the market is divided into lab & radiology communication, nurse communication, patient communication & emergency alerts, and physician communication. In 2023, the physician communication segment witnessed 38% revenue share in the clinical communication and collaboration market. This dominance is driven by the critical need for efficient and reliable communication among physicians to ensure accurate diagnosis, effective treatment planning, and coordinated patient care.
By end user, the market is segmented into hospitals & clinics, ambulatory surgical centers, long-term care facilities, nursing centers, and others. In 2023, the hospitals & clinics segment dominated the market with 51% revenue share. Clinical communication and collaboration solutions work with EHR, laboratory information systems (LIS), radiology information systems (RIS), and other clinical systems to ensure healthcare providers can access up-to-date patient information and clinical workflows.
On the basis of deployment model, the market is bifurcated into on-premise and cloud-based. The cloud-based segment garnered 38% revenue share in the market in 2023. Healthcare providers can use communication and collaboration tools from any location with internet access owing to cloud-based CC&C solutions, enabling seamless communication and collaboration regardless of physical location.
Based on component, the market is classified into hardware, software, and services. In 2023, the hardware segment witnessed 12% revenue share in the clinical communication and collaboration market. Wearable devices with communication and collaboration features are becoming increasingly popular among healthcare providers.
Under software, the market is fragmented into clinical alerting & notification, physician & nurse scheduling systems, telehealth platform, and collaborative care platform. In 2023, the clinical alerting & notification segment led the market by generating 36% revenue share. Clinical communication and collaboration platforms deliver real-time alerts and notifications to the appropriate healthcare providers, ensuring timely response to critical events such as patient emergencies, test results, and changes in patient status.
Under hardware, the market is segmented into badges, dedicated desktop computers, dedicated smartphones & tablets, interactive whiteboards, nurse call systems, two-way radios, voice-over IP (VOIP) handsets, wearable communication devices, and workstation on wheels (WOWS). In 2023, the wearable communication devices segment dominated the market with 23% revenue share.
Free Valuable Insights: Global Clinical Communication and Collaboration Market size to reach USD 5.9 billion by 2031
Region-wise, the market is analyzed across North America, Europe, Asia Pacific, and LAMEA. In 2023, the Asia Pacific region acquired 51% revenue share in the market. The adoption of telemedicine and remote consultation solutions is rising in Asia Pacific, driving the demand for CC&C solutions that support virtual communication and collaboration.
| Report Attribute | Details |
|---|---|
| Market size value in 2023 | USD 2.3 Billion |
| Market size forecast in 2031 | USD 5.9 Billion |
| Base Year | 2023 |
| Historical Period | 2020 to 2022 |
| Forecast Period | 2024 to 2031 |
| Revenue Growth Rate | CAGR of 13.1% from 2024 to 2031 |
| Number of Pages | 565 |
| Number of Tables | 900 |
| Report coverage | Market Trends, Revenue Estimation and Forecast, Segmentation Analysis, Regional and Country Breakdown, Market Share Analysis, Porter’s 5 Forces Analysis, Company Profiling, Companies Strategic Developments, SWOT Analysis, Winning Imperatives |
| Segments covered | Component, Platform, Deployment Model, Application, End User, Region |
| Country scope |
|
| Companies Included | Oracle Corporation, Avaya, Inc. (Avaya Holdings Corp.), Cisco Systems, Inc., Hill-Rom Holdings, Inc. (Welch Allyn) (Baxter International, Inc.), Intel Corporation, Microsoft Corporation, Spok, Inc. (Spok Holdings, Inc.), Vocera Communications, Inc. (Stryker Corporation), Plantronics, Inc. (Polycom, Inc.), and NEC Corporation |
By Deployment Model
By Component
By Platform
By Application
By End User
By Geography
This Market size is expected to reach $5.9 billion by 2031.
Expansion of wearable health technologies are driving the Market in coming years, however, User experience and usability issues restraints the growth of the Market.
Oracle Corporation, Avaya, Inc. (Avaya Holdings Corp.), Cisco Systems, Inc., Hill-Rom Holdings, Inc. (Welch Allyn) (Baxter International, Inc.), Intel Corporation, Microsoft Corporation, Spok, Inc. (Spok Holdings, Inc.), Vocera Communications, Inc. (Stryker Corporation), Plantronics, Inc. (Polycom, Inc.), and NEC Corporation
The expected CAGR of this Market is 13.1% from 2024 to 2031.
The On-premise segment is leading the Market by Deployment Model in 2023; thereby, achieving a market value of $3.4 billion by 2031.
The North America region dominated the Market by Region in 2023, and would continue to be a dominant market till 2031; thereby, achieving a market value of $2.2 billion by 2031.
Our team of dedicated experts can provide you with attractive expansion opportunities for your business.
Unique Offerings 