Global Cloud Based Contact Center Market By Type (Solution - Computer Telephony Integration & IVRS Solution, Automatic Call Distribution & Dialers, Reporting & Analytics, Agent Performance Optimization, Security; Services - Professional, Managed), Application (Call Routing & Queuing Cloud-Based, Data Integration & Recording, Chat Quality & Monitoring, Workforce Optimization), Organization Size (Small & Medium Enterprises, Large Enterprises), Deployment Mode (Private & Hybrid Cloud, Public Cloud)

The Global Cloud Based Contact Center Market size is expected to reach $21.6 billion by 2023, rising at a market growth of 22% CAGR during the forecast period. Cloud-based contact center solutions provide a robust platform for end users to utilize contact center solutions at an affordable price. Cloud based solutions are a perfect platform for providing modernized, up-to-date services to the end-users. Growing need to improve consumer experience and growing number of enterprises harnessing the power of contact center have contributed to the growth of cloud-based contact center solutions. Cloud-based solutions are cost-effective for Small and Medium-sized Enterprises (SMEs), adding to the growth of these solutions among the end-users. However, lack of awareness and potential risks of information loss would limit the market growth.

Global Cloud Based Contact Center Market Size

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Based on Type, the Cloud-Based Contact Center market segments the market into Solution and Services. Solution Type includes Computer Telephony Integration & IVRS, Automatic Call Distribution & Dialers, Reporting & Analytics, Agent Performance Optimization, Security, and Others. Services Type includes Professional and Managed Services. Based on Organization Size, the market report segments the market into Small & Medium Enterprises and Large EnterprisesBased on Deployment Mode, the market report segments the market into Private & Hybrid Cloud and Public Cloud.

Based on Application, the Cloud-Based Contact Center market segments the market into Call Routing & Queuing, Data Integration & Recording, Chat Quality & Monitoring, Workforce Optimization, and Others. Based on Vertical, the market report segments the market into BFSI, Government & Public-Sector, Healthcare, Manufacturing, Retail & Consumer Goods, Telecom & IT, Media & Entertainment, and Others. Based on Regions, the Cloud-Based Contact Center market segments the market into North America, Europe, Asia Pacific, and Latin America, Middle East & Africa.

Global Cloud Based Contact Center Market Share

The market research report covers the competition analysis of key stake holders of the Global Cloud-Based Contact Center Market. Key companies profiled in the report include 8x8, Inc., Five9, Inc., Cisco Systems, Inc., IBM Corporation, Oracle Corporation, NewVoiceMedia,Connect First, Aspect Software Parent, Inc., NICE Ltd., and 3Clogic.

Related Reports: 

North America Cloud-Based Contact Center Market (2017-2023) 

Europe Cloud-Based Contact Center Market (2017-2023) 

Asia Pacific Cloud-Based Contact Center Market (2017-2023) 

LAMEA Cloud-Based Contact Center Market (2017-2023)

Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 Global Cloud-Based Contact Center Market, by Type
1.4.2 Global Cloud-Based Contact Center Market, by Application
1.4.3 Global Cloud-Based Contact Center Market, by Organization Size
1.4.4 Global Cloud-Based Contact Center Market, by Deployment Mode
1.4.5 Global Cloud-Based Contact Center Market, by Vertical
1.4.6 Global Cloud-Based Contact Center Market, by Geography
1.5 Methodology for the research
Chapter 2. Market Overview
2.1 Introduction
2.1.1 Segmental Analysis
2.1.1.1 Market By Component Type
2.1.1.2 Market By Deployment Type
2.1.1.3 Market By Application
2.1.1.4 Market By Organization Sizes
2.1.1.5 Market By Vertical
2.1.1.6 Market By Region
2.2 Drivers, and Restraints
2.2.1 Market Drivers
2.2.2 Market Restraints
Chapter 3. Global Cloud-Based Contact Center Market
3.1 Global Cloud-Based Contact Center Market by Type
3.1.1 Global Cloud-Based Contact Center Solution Market by Region
3.1.2 Global Cloud-Based Contact Center Market by Solution Type
3.1.2.1 Global Computer Telephony Integration & IVRS Solution Market by Region
3.1.2.2 Global Automatic Call Distribution & Dialers Market by Region
3.1.2.3 Global Reporting & Analytics Market by Region
3.1.2.4 Global Agent Performance Optimization Market by Region
3.1.2.5 Global Security Market by Region
3.1.2.6 Global Other Solution Market by Region
3.1.3 Global Cloud-Based Contact Center Services Market by Region
3.1.4 Global Cloud-Based Contact Center Market by Service Type
3.1.4.1 Global Cloud-Based Contact Center Professional Services Market by Region
3.1.4.2 Global Cloud-Based Contact Center Managed Services Market by Region
Chapter 4. Global Cloud-Based Contact Center Market by Application
4.1 Introduction
4.1.1.1 Global Call Routing & Queuing Cloud-Based Contact Center Market by Region
4.1.1.2 Global Data Integration & Recording Cloud-Based Contact Center Market by Region
4.1.1.3 Global Chat Quality & Monitoring Cloud-Based Contact Center Market by Region
4.1.1.4 Global Workforce Optimization Cloud-Based Contact Center Market by Region
4.1.1.5 Global Others Cloud-Based Contact Center Market by Region
Chapter 5. Global Cloud-Based Contact Center Market by Organization Size
5.1 Introduction
5.1.1 Global Small & Medium Enterprises Cloud-Based Contact Center Market by Region
5.1.2 Global Large Enterprises Cloud-Based Contact Center Market by Region
Chapter 6. Global Cloud-Based Contact Center Market by Deployment Type
6.1 Introduction
6.1.1 Global Private & Hybrid Cloud Deployment Cloud-Based Contact Center Market by Region
6.1.2 Global Public Cloud Deployment Cloud-Based Contact Center Market by Region
Chapter 7. Global Cloud-Based Contact Center Market by Vertical
7.1 Introduction
7.1.1 Global Cloud-Based Contact Center in BFSI Market by Region
7.1.2 Global Cloud-Based Contact Center in Government & Public-Sector Market by Region
7.1.3 Global Cloud-Based Contact Center in Healthcare Market by Region
7.1.4 Global Cloud-Based Contact Center in Manufacturing Market by Region
7.1.5 Global Cloud-Based Contact Center in Retail & Consumer Goods Market by Region
7.1.6 Global Cloud-Based Contact Center in Telecom & IT Market by Region
7.1.7 Global Cloud-Based Contact Center in Media & Entertainment Market by Region
7.1.8 Global Cloud-Based Contact Center in Others Market by Region
Chapter 8. Global Cloud-Based Contact Center Market by Region
8.1 Introduction
8.2 North America Cloud-Based Contact Center Market
8.2.1 North America Cloud-Based Contact Center Market by Type
8.2.1.1 North America Cloud-Based Contact Center Solution Market by Country
8.2.1.2 North America Cloud-Based Contact Center Market by Solution Type
8.2.1.2.1 North America Computer Telephony Integration & IVRS Solution Market by Country
8.2.1.2.2 North America Automatic Call Distribution & Dialers Market by Country
8.2.1.2.3 North America Reporting & Analytics Market by Country
8.2.1.2.4 North America Agent Performance Optimization Market by Country
8.2.1.2.5 North America Security Market by Country
8.2.1.2.6 North America Other Solution Market by Country
8.2.1.3 North America Cloud-Based Contact Center Services Market by Country
8.2.1.4 North America Cloud-Based Contact Center Market by Service Type
8.2.1.4.1 North America Cloud-Based Contact Center Professional Services Market by Country
8.2.1.4.2 North America Cloud-Based Contact Center Managed Services Market by Country
8.2.2 North America Cloud-Based Contact Center Market by Application
8.2.2.1 North America Call Routing & Queuing Cloud-Based Contact Center Market by Country
8.2.2.2 North America Data Integration & Recording Cloud-Based Contact Center Market by Country
8.2.2.3 North America Chat Quality & Monitoring Cloud-Based Contact Center Market by Country
8.2.2.4 North America Workforce Optimization Cloud-Based Contact Center Market by Country
8.2.2.5 North America Others Cloud-Based Contact Center Market by Country
8.2.3 North America Cloud-Based Contact Center Market by Organization Size
8.2.3.1 North America Small & Medium Enterprises Cloud-Based Contact Center Market by Country
8.2.3.2 North America Large Enterprises Cloud-Based Contact Center Market by Country
8.2.4 North America Cloud-Based Contact Center Market by Deployment Type
8.2.4.1 North America Private & Hybrid Cloud Deployment Cloud-Based Contact Center Market by Country
8.2.4.2 North America Public Cloud Deployment Cloud-Based Contact Center Market by Country
8.2.5 North America Cloud-Based Contact Center Market by Vertical
8.2.5.1 North America Cloud-Based Contact Center in BFSI Market by Country
8.2.5.2 North America Cloud-Based Contact Center in Government & Public-Sector Market by Country
8.2.5.3 North America Cloud-Based Contact Center in Healthcare Market by Country
8.2.5.4 North America Cloud-Based Contact Center in Manufacturing Market by Country
8.2.5.5 North America Cloud-Based Contact Center in Retail & Consumer Goods Market by Country
8.2.5.6 North America Cloud-Based Contact Center in Telecom & IT Market by Country
8.2.5.7 North America Cloud-Based Contact Center in Media & Entertainment Market by Country
8.2.5.8 North America Cloud-Based Contact Center in Others Market by Country
8.2.6 North America Cloud-Based Contact Center Market by Country
8.2.6.1 US Cloud-Based Contact Center Market
8.2.6.1.1 US Cloud-Based Contact Center Market by Type
8.2.6.1.2 US Cloud-Based Contact Center Market by Application
8.2.6.1.3 US Cloud-Based Contact Center Market by Organization Size
8.2.6.1.4 US Cloud-Based Contact Center Market by Deployment Type
8.2.6.1.5 US Cloud-Based Contact Center Market by Vertical
8.2.6.2 Canada Cloud-Based Contact Center Market
8.2.6.2.1 Canada Cloud-Based Contact Center Market by Type
8.2.6.2.2 Canada Cloud-Based Contact Center Market by Application
8.2.6.2.3 Canada Cloud-Based Contact Center Market by Organization Size
8.2.6.2.4 Canada Cloud-Based Contact Center Market by Deployment Type
8.2.6.2.5 Canada Cloud-Based Contact Center Market by Vertical
8.2.6.3 Mexico Cloud-Based Contact Center Market
8.2.6.3.1 Mexico Cloud-Based Contact Center Market by Type
8.2.6.3.2 Mexico Cloud-Based Contact Center Market by Application
8.2.6.3.3 Mexico Cloud-Based Contact Center Market by Organization Size
8.2.6.3.4 Mexico Cloud-Based Contact Center Market by Deployment Type
8.2.6.3.5 Mexico Cloud-Based Contact Center Market by Vertical
8.2.6.4 Rest of North America Cloud-Based Contact Center Market
8.2.6.4.1 Rest of North America Cloud-Based Contact Center Market by Type
8.2.6.4.2 Rest of North America Cloud-Based Contact Center Market by Application
8.2.6.4.3 Rest of North America Cloud-Based Contact Center Market by Organization Size
8.2.6.4.4 Rest of North America Cloud-Based Contact Center Market by Deployment Type
8.2.6.4.5 Rest of North America Cloud-Based Contact Center Market by Vertical
8.3 Europe Cloud-Based Contact Center Market
8.3.1 Europe Cloud-Based Contact Center Market by Type
8.3.1.1 Europe Cloud-Based Contact Center Solution Market by Country
8.3.1.2 Europe Cloud-Based Contact Center Market by Solution Type
8.3.1.2.1 Europe Computer Telephony Integration & IVRS Solution Market by Country
8.3.1.2.2 Europe Automatic Call Distribution & Dialers Market by Country
8.3.1.2.3 Europe Reporting & Analytics Market by Country
8.3.1.2.4 Europe Agent Performance Optimization Market by Country
8.3.1.2.5 Europe Security Market by Country
8.3.1.2.6 Europe Other Solution Market by Country
8.3.1.3 Europe Cloud-Based Contact Center Services Market by Country
8.3.1.4 Europe Cloud-Based Contact Center Market by Service Type
8.3.1.4.1 Europe Cloud-Based Contact Center Professional Services Market by Country
8.3.1.4.2 Europe Cloud-Based Contact Center Managed Services Market by Country
8.3.2 Europe Cloud-Based Contact Center Market by Application
8.3.2.1 Europe Call Routing & Queuing Cloud-Based Contact Center Market by Country
8.3.2.2 Europe Data Integration & Recording Cloud-Based Contact Center Market by Country
8.3.2.3 Europe Chat Quality & Monitoring Cloud-Based Contact Center Market by Country
8.3.2.4 Europe Workforce Optimization Cloud-Based Contact Center Market by Country
8.3.2.5 Europe Others Cloud-Based Contact Center Market by Country
8.3.3 Europe Cloud-Based Contact Center Market by Organization Size
8.3.3.1 Europe Small & Medium Enterprises Cloud-Based Contact Center Market by Country
8.3.3.2 Europe Large Enterprises Cloud-Based Contact Center Market by Country
8.3.4 Europe Cloud-Based Contact Center Market by Deployment Type
8.3.4.1 Europe Private & Hybrid Cloud Deployment Cloud-Based Contact Center Market by Country
8.3.4.2 Europe Public Cloud Deployment Cloud-Based Contact Center Market by Country
8.3.5 Europe Cloud-Based Contact Center Market by Vertical
8.3.5.1 Europe Cloud-Based Contact Center in BFSI Market by Country
8.3.5.2 Europe Cloud-Based Contact Center in Government & Public-Sector Market by Country
8.3.5.3 Europe Cloud-Based Contact Center in Healthcare Market by Country
8.3.5.4 Europe Cloud-Based Contact Center in Manufacturing Market by Country
8.3.5.5 Europe Cloud-Based Contact Center in Retail & Consumer Goods Market by Country
8.3.5.6 Europe Cloud-Based Contact Center in Telecom & IT Market by Country
8.3.5.7 Europe Cloud-Based Contact Center in Media & Entertainment Market by Country
8.3.5.8 Europe Cloud-Based Contact Center in Others Market by Country
8.3.6 Europe Cloud-Based Contact Center Market by Country
8.3.6.1 Germany Cloud-Based Contact Center Market
8.3.6.1.1 Germany Cloud-Based Contact Center Market by Type
8.3.6.1.2 Germany Cloud-Based Contact Center Market by Application
8.3.6.1.3 Germany Cloud-Based Contact Center Market by Organization Size
8.3.6.1.4 Germany Cloud-Based Contact Center Market by Deployment Type
8.3.6.1.5 Germany Cloud-Based Contact Center Market by Vertical
8.3.6.2 UK Cloud-Based Contact Center Market
8.3.6.2.1 UK Cloud-Based Contact Center Market by Type
8.3.6.2.2 UK Cloud-Based Contact Center Market by Application
8.3.6.2.3 UK Cloud-Based Contact Center Market by Organization Size
8.3.6.2.4 UK Cloud-Based Contact Center Market by Deployment Type
8.3.6.2.5 UK Cloud-Based Contact Center Market by Vertical
8.3.6.3 France Cloud-Based Contact Center Market
8.3.6.3.1 France Cloud-Based Contact Center Market by Type
8.3.6.3.2 France Cloud-Based Contact Center Market by Application
8.3.6.3.3 France Cloud-Based Contact Center Market by Organization Size
8.3.6.3.4 France Cloud-Based Contact Center Market by Deployment Type
8.3.6.3.5 France Cloud-Based Contact Center Market by Vertical
8.3.6.4 Russia Cloud-Based Contact Center Market
8.3.6.4.1 Russia Cloud-Based Contact Center Market by Type
8.3.6.4.2 Russia Cloud-Based Contact Center Market by Application
8.3.6.4.3 Russia Cloud-Based Contact Center Market by Organization Size
8.3.6.4.4 Russia Cloud-Based Contact Center Market by Deployment Type
8.3.6.4.5 Russia Cloud-Based Contact Center Market by Vertical
8.3.6.5 Spain Cloud-Based Contact Center Market
8.3.6.5.1 Spain Cloud-Based Contact Center Market by Type
8.3.6.5.2 Spain Cloud-Based Contact Center Market by Application
8.3.6.5.3 Spain Cloud-Based Contact Center Market by Organization Size
8.3.6.5.4 Spain Cloud-Based Contact Center Market by Deployment Type
8.3.6.5.5 Spain Cloud-Based Contact Center Market by Vertical
8.3.6.6 Italy Cloud-Based Contact Center Market
8.3.6.6.1 Italy Cloud-Based Contact Center Market by Type
8.3.6.6.2 Italy Cloud-Based Contact Center Market by Application
8.3.6.6.3 Italy Cloud-Based Contact Center Market by Organization Size
8.3.6.6.4 Italy Cloud-Based Contact Center Market by Deployment Type
8.3.6.6.5 Italy Cloud-Based Contact Center Market by Vertical
8.3.6.7 Rest of Europe Cloud-Based Contact Center Market
8.3.6.7.1 Rest of Europe Cloud-Based Contact Center Market by Type
8.3.6.7.2 Rest of Europe Cloud-Based Contact Center Market by Application
8.3.6.7.3 Rest of Europe Cloud-Based Contact Center Market by Organization Size
8.3.6.7.4 Rest of Europe Cloud-Based Contact Center Market by Deployment Type
8.3.6.7.5 Rest of Europe Cloud-Based Contact Center Market by Vertical
8.4 Asia Pacific Cloud-Based Contact Center Market
8.4.1 Asia Pacific Cloud-Based Contact Center Market by Type
8.4.1.1 Asia Pacific Cloud-Based Contact Center Solution Market by Country
8.4.1.2 Asia Pacific Cloud-Based Contact Center Market by Solution Type
8.4.1.2.1 Asia Pacific Computer Telephony Integration & IVRS Solution Market by Country
8.4.1.2.2 Asia Pacific Automatic Call Distribution & Dialers Market by Country
8.4.1.2.3 Asia Pacific Reporting & Analytics Market by Country
8.4.1.2.4 Asia Pacific Agent Performance Optimization Market by Country
8.4.1.2.5 Asia Pacific Security Market by Country
8.4.1.2.6 Asia Pacific Other Solution Market by Country
8.4.1.3 Asia Pacific Cloud-Based Contact Center Services Market by Country
8.4.1.4 Asia Pacific Cloud-Based Contact Center Market by Service Type
8.4.1.4.1 Asia Pacific Cloud-Based Contact Center Professional Services Market by Country
8.4.1.4.2 Asia Pacific Cloud-Based Contact Center Managed Services Market by Country
8.4.2 Asia Pacific Cloud-Based Contact Center Market by Application
8.4.2.1 Asia Pacific Call Routing & Queuing Cloud-Based Contact Center Market by Country
8.4.2.2 Asia Pacific Data Integration & Recording Cloud-Based Contact Center Market by Country
8.4.2.3 Asia Pacific Chat Quality & Monitoring Cloud-Based Contact Center Market by Country
8.4.2.4 Asia Pacific Workforce Optimization Cloud-Based Contact Center Market by Country
8.4.2.5 Asia Pacific Others Cloud-Based Contact Center Market by Country
8.4.3 Asia Pacific Cloud-Based Contact Center Market by Organization Size
8.4.3.1 Asia Pacific Small & Medium Enterprises Cloud-Based Contact Center Market by Country
8.4.3.2 Asia Pacific Large Enterprises Cloud-Based Contact Center Market by Country
8.4.4 Asia Pacific Cloud-Based Contact Center Market by Deployment Type
8.4.4.1 Asia Pacific Private & Hybrid Cloud Deployment Cloud-Based Contact Center Market by Country
8.4.4.2 Asia Pacific Public Cloud Deployment Cloud-Based Contact Center Market by Country
8.4.5 Asia Pacific Cloud-Based Contact Center Market by Vertical
8.4.5.1 Asia Pacific Cloud-Based Contact Center in BFSI Market by Country
8.4.5.2 Asia Pacific Cloud-Based Contact Center in Government & Public-Sector Market by Country
8.4.5.3 Asia Pacific Cloud-Based Contact Center in Healthcare Market by Country
8.4.5.4 Asia Pacific Cloud-Based Contact Center in Manufacturing Market by Country
8.4.5.5 Asia Pacific Cloud-Based Contact Center in Retail & Consumer Goods Market by Country
8.4.5.6 Asia Pacific Cloud-Based Contact Center in Telecom & IT Market by Country
8.4.5.7 Asia Pacific Cloud-Based Contact Center in Media & Entertainment Market by Country
8.4.5.8 Asia Pacific Cloud-Based Contact Center in Others Market by Country
8.4.6 Asia Pacific Cloud-Based Contact Center Market by Country
8.4.6.1 China Cloud-Based Contact Center Market
8.4.6.1.1 China Cloud-Based Contact Center Market by Type
8.4.6.1.2 China Cloud-Based Contact Center Market by Application
8.4.6.1.3 China Cloud-Based Contact Center Market by Organization Size
8.4.6.1.4 China Cloud-Based Contact Center Market by Deployment Type
8.4.6.1.5 China Cloud-Based Contact Center Market by Vertical
8.4.6.2 Japan Cloud-Based Contact Center Market
8.4.6.2.1 Japan Cloud-Based Contact Center Market by Type
8.4.6.2.2 Japan Cloud-Based Contact Center Market by Application
8.4.6.2.3 Japan Cloud-Based Contact Center Market by Organization Size
8.4.6.2.4 Japan Cloud-Based Contact Center Market by Deployment Type
8.4.6.2.5 Japan Cloud-Based Contact Center Market by Vertical
8.4.6.3 India Cloud-Based Contact Center Market
8.4.6.3.1 India Cloud-Based Contact Center Market by Type
8.4.6.3.2 India Cloud-Based Contact Center Market by Application
8.4.6.3.3 India Cloud-Based Contact Center Market by Organization Size
8.4.6.3.4 India Cloud-Based Contact Center Market by Deployment Type
8.4.6.3.5 India Cloud-Based Contact Center Market by Vertical
8.4.6.4 South Korea Cloud-Based Contact Center Market
8.4.6.4.1 South Korea Cloud-Based Contact Center Market by Type
8.4.6.4.2 South Korea Cloud-Based Contact Center Market by Application
8.4.6.4.3 South Korea Cloud-Based Contact Center Market by Organization Size
8.4.6.4.4 South Korea Cloud-Based Contact Center Market by Deployment Type
8.4.6.4.5 South Korea Cloud-Based Contact Center Market by Vertical
8.4.6.5 Singapore Cloud-Based Contact Center Market
8.4.6.5.1 Singapore Cloud-Based Contact Center Market by Type
8.4.6.5.2 Singapore Cloud-Based Contact Center Market by Application
8.4.6.5.3 Singapore Cloud-Based Contact Center Market by Organization Size
8.4.6.5.4 Singapore Cloud-Based Contact Center Market by Deployment Type
8.4.6.5.5 Singapore Cloud-Based Contact Center Market by Vertical
8.4.6.6 Malaysia Cloud-Based Contact Center Market
8.4.6.6.1 Malaysia Cloud-Based Contact Center Market by Type
8.4.6.6.2 Malaysia Cloud-Based Contact Center Market by Application
8.4.6.6.3 Malaysia Cloud-Based Contact Center Market by Organization Size
8.4.6.6.4 Malaysia Cloud-Based Contact Center Market by Deployment Type
8.4.6.6.5 Malaysia Cloud-Based Contact Center Market by Vertical
8.4.6.7 Rest of Asia Pacific Cloud-Based Contact Center Market
8.4.6.7.1 Rest of Asia Pacific Cloud-Based Contact Center Market by Type
8.4.6.7.2 Rest of Asia Pacific Cloud-Based Contact Center Market by Application
8.4.6.7.3 Rest of Asia Pacific Cloud-Based Contact Center Market by Organization Size
8.4.6.7.4 Rest of Asia Pacific Cloud-Based Contact Center Market by Deployment Type
8.4.6.7.5 Rest of Asia Pacific Cloud-Based Contact Center Market by Vertical

8.5 LAMEA Cloud-Based Contact Center Market
8.5.1 LAMEA Cloud-Based Contact Center Market by Type
8.5.1.1 LAMEA Cloud-Based Contact Center Solution Market by Country
8.5.1.2 LAMEA Cloud-Based Contact Center Market by Solution Type
8.5.1.2.1 LAMEA Computer Telephony Integration & IVRS Solution Market by Country
8.5.1.2.2 LAMEA Automatic Call Distribution & Dialers Market by Country
8.5.1.2.3 LAMEA Reporting & Analytics Market by Country
8.5.1.2.4 LAMEA Agent Performance Optimization Market by Country
8.5.1.2.5 LAMEA Security Market by Country
8.5.1.2.6 LAMEA Other Solution Market by Country
8.5.1.3 LAMEA Cloud-Based Contact Center Services Market by Country
8.5.1.4 LAMEA Cloud-Based Contact Center Market by Service Type
8.5.1.4.1 LAMEA Cloud-Based Contact Center Professional Services Market by Country
8.5.1.4.2 LAMEA Cloud-Based Contact Center Managed Services Market by Country
8.5.2 LAMEA Cloud-Based Contact Center Market by Application
8.5.2.1 LAMEA Call Routing & Queuing Cloud-Based Contact Center Market by Country
8.5.2.2 LAMEA Data Integration & Recording Cloud-Based Contact Center Market by Country
8.5.2.3 LAMEA Chat Quality & Monitoring Cloud-Based Contact Center Market by Country
8.5.2.4 LAMEA Workforce Optimization Cloud-Based Contact Center Market by Country
8.5.2.5 LAMEA Others Cloud-Based Contact Center Market by Country
8.5.3 LAMEA Cloud-Based Contact Center Market by Organization Size
8.5.3.1 LAMEA Small & Medium Enterprises Cloud-Based Contact Center Market by Country
8.5.3.2 LAMEA Large Enterprises Cloud-Based Contact Center Market by Country
8.5.4 LAMEA Cloud-Based Contact Center Market by Deployment Type
8.5.4.1 LAMEA Private & Hybrid Cloud Deployment Cloud-Based Contact Center Market by Country
8.5.4.2 LAMEA Public Cloud Deployment Cloud-Based Contact Center Market by Country
8.5.5 LAMEA Cloud-Based Contact Center Market by Vertical
8.5.5.1 LAMEA Cloud-Based Contact Center in BFSI Market by Country
8.5.5.2 LAMEA Cloud-Based Contact Center in Government & Public-Sector Market by Country
8.5.5.3 LAMEA Cloud-Based Contact Center in Healthcare Market by Country
8.5.5.4 LAMEA Cloud-Based Contact Center in Manufacturing Market by Country
8.5.5.5 LAMEA Cloud-Based Contact Center in Retail & Consumer Goods Market by Country
8.5.5.6 LAMEA Cloud-Based Contact Center in Telecom & IT Market by Country
8.5.5.7 LAMEA Cloud-Based Contact Center in Media & Entertainment Market by Country
8.5.5.8 LAMEA Cloud-Based Contact Center in Others Market by Country
8.5.6 LAMEA Cloud-Based Contact Center Market by Country
8.5.6.1 Brazil Cloud-Based Contact Center Market
8.5.6.1.1 Brazil Cloud-Based Contact Center Market by Type
8.5.6.1.2 Brazil Cloud-Based Contact Center Market by Application
8.5.6.1.3 Brazil Cloud-Based Contact Center Market by Organization Size
8.5.6.1.4 Brazil Cloud-Based Contact Center Market by Deployment Type
8.5.6.1.5 Brazil Cloud-Based Contact Center Market by Vertical
8.5.6.2 Argentina Cloud-Based Contact Center Market
8.5.6.2.1 Argentina Cloud-Based Contact Center Market by Type
8.5.6.2.2 Argentina Cloud-Based Contact Center Market by Application
8.5.6.2.3 Argentina Cloud-Based Contact Center Market by Organization Size
8.5.6.2.4 Argentina Cloud-Based Contact Center Market by Deployment Type
8.5.6.2.5 Argentina Cloud-Based Contact Center Market by Vertical
8.5.6.3 UAE Cloud-Based Contact Center Market
8.5.6.3.1 UAE Cloud-Based Contact Center Market by Type
8.5.6.3.2 UAE Cloud-Based Contact Center Market by Application
8.5.6.3.3 UAE Cloud-Based Contact Center Market by Organization Size
8.5.6.3.4 UAE Cloud-Based Contact Center Market by Deployment Type
8.5.6.3.5 UAE Cloud-Based Contact Center Market by Vertical
8.5.6.4 Saudi Arabia Cloud-Based Contact Center Market
8.5.6.4.1 Saudi Arabia Cloud-Based Contact Center Market by Type
8.5.6.4.2 Saudi Arabia Cloud-Based Contact Center Market by Application
8.5.6.4.3 Saudi Arabia Cloud-Based Contact Center Market by Organization Size
8.5.6.4.4 Saudi Arabia Cloud-Based Contact Center Market by Deployment Type
8.5.6.4.5 Saudi Arabia Cloud-Based Contact Center Market by Vertical
8.5.6.5 South Africa Cloud-Based Contact Center Market
8.5.6.5.1 South Africa Cloud-Based Contact Center Market by Type
8.5.6.5.2 South Africa Cloud-Based Contact Center Market by Application
8.5.6.5.3 South Africa Cloud-Based Contact Center Market by Organization Size
8.5.6.5.4 South Africa Cloud-Based Contact Center Market by Deployment Type
8.5.6.5.5 South Africa Cloud-Based Contact Center Market by Vertical
8.5.6.6 Nigeria Cloud-Based Contact Center Market
8.5.6.6.1 Nigeria Cloud-Based Contact Center Market by Type
8.5.6.6.2 Nigeria Cloud-Based Contact Center Market by Application
8.5.6.6.3 Nigeria Cloud-Based Contact Center Market by Organization Size
8.5.6.6.4 Nigeria Cloud-Based Contact Center Market by Deployment Type
8.5.6.6.5 Nigeria Cloud-Based Contact Center Market by Vertical
8.5.6.7 Rest of LAMEA Cloud-Based Contact Center Market
8.5.6.7.1 Rest of LAMEA Cloud-Based Contact Center Market by Type
8.5.6.7.2 Rest of LAMEA Cloud-Based Contact Center Market by Application
8.5.6.7.3 Rest of LAMEA Cloud-Based Contact Center Market by Organization Size
8.5.6.7.4 Rest of LAMEA Cloud-Based Contact Center Market by Deployment Type
8.5.6.7.5 Rest of LAMEA Cloud-Based Contact Center Market by Vertical
Chapter 9. Competitive Study
9.1 KBV Cardinal Matrix
9.2 Recent Industry Wide Strategic Developments
9.2.1 Partnerships, Collaborations and Agreements
9.2.2 Product Launches
9.2.3 Mergers & Acquisitions
Chapter 10. Company Profiles
10.1 Cisco Systems, Inc.
10.1.1 Company Overview
10.1.2 Financial Analysis
10.1.3 Segmental and Regional Analysis
10.1.4 Research & Development Expense
10.1.5 Strategies at a Glance
10.1.5.1 Mergers & Acquisitions
10.1.5.2 Partnerships, Collaborations, and Agreements
10.1.5.3 Product Launch
10.2 IBM Corporation
10.2.1 Company Overview
10.2.2 Financial Analysis
10.2.3 Segmental and Regional Analysis
10.2.4 Research & Development Expense
10.3 Oracle Corporation
10.3.1 Company Overview
10.3.2 Financial Analysis
10.3.3 Segmental and Regional Analysis
10.3.4 Research & Development Expense
10.4 NICE Ltd.
10.4.1 Company Overview
10.4.2 Financial Analysis
10.4.3 Segmental and Regional Analysis
10.4.4 Research & Development Expense
10.4.5 Strategies at a Glance
10.4.5.1 Product Launch
10.5 8x8, Inc.
10.5.1 Company Overview
10.5.2 Financial Analysis
10.5.3 Regional Analysis
10.5.4 Research & Development Expense
10.5.5 Strategies at a Glance
10.5.5.1 Product Launch
10.5.5.2 Partnerships, Collaborations, and Agreements
10.6 Five9, Inc.
10.6.1 Company Overview
10.6.2 Financial Analysis
10.6.3 Regional Analysis
10.6.4 Research & Development Expense
10.6.5 Strategies at a Glance
10.6.5.1 Product Launch
10.6.5.2 Partnerships, Collaborations, and Agreements
10.7 NewVoiceMedia
10.7.1 Company Overview
10.7.2 Strategies at a Glance
10.7.2.1 Partnerships, Collaborations, and Agreements
10.8 Connect First
10.8.1 Company Overview
10.9 Aspect Software Parent, Inc.
10.9.1 Company Overview
10.9.2 Strategies at a Glance
10.9.2.1 Partnerships, Collaborations, and Agreements
10.9.2.2 Product Launch
10.1 3Clogic
10.10.1 Company Overview
10.10.2 Strategies at a Glance
10.10.2.1 Partnerships, Collaborations, and Agreements
10.10.2.2 Product Launch

TABLE 1 GLOBAL CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 2 GLOBAL CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION
TABLE 3 GLOBAL CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 4 GLOBAL CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 5 GLOBAL CLOUD-BASED CONTACT CENTER SOLUTION MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 6 GLOBAL CLOUD-BASED CONTACT CENTER SOLUTION MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 7 GLOBAL CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 8 GLOBAL CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 9 GLOBAL COMPUTER TELEPHONY INTEGRATION & IVRS SOLUTION MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 10 GLOBAL COMPUTER TELEPHONY INTEGRATION & IVRS SOLUTION MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 11 GLOBAL AUTOMATIC CALL DISTRIBUTION & DIALERS MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 12 GLOBAL AUTOMATIC CALL DISTRIBUTION & DIALERS MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 13 GLOBAL REPORTING & ANALYTICS MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 14 GLOBAL REPORTING & ANALYTICS MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 15 GLOBAL AGENT PERFORMANCE OPTIMIZATION MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 16 GLOBAL AGENT PERFORMANCE OPTIMIZATION MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 17 GLOBAL SECURITY MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 18 GLOBAL SECURITY MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 19 GLOBAL OTHER SOLUTION MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 20 GLOBAL OTHER SOLUTION MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 21 GLOBAL CLOUD-BASED CONTACT CENTER SERVICES MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 22 GLOBAL CLOUD-BASED CONTACT CENTER SERVICES MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 23 GLOBAL CLOUD-BASED CONTACT CENTER MARKET BY SERVICE TYPE, 2013 - 2016, USD MILLION
TABLE 24 GLOBAL CLOUD-BASED CONTACT CENTER MARKET BY SERVICE TYPE, 2017 - 2023, USD MILLION
TABLE 25 GLOBAL CLOUD-BASED CONTACT CENTER PROFESSIONAL SERVICES MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 26 GLOBAL CLOUD-BASED CONTACT CENTER PROFESSIONAL SERVICES MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 27 GLOBAL CLOUD-BASED CONTACT CENTER MANAGED SERVICES MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 28 GLOBAL CLOUD-BASED CONTACT CENTER MANAGED SERVICES MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 29 GLOBAL CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 30 GLOBAL CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 31 GLOBAL CALL ROUTING & QUEUING CLOUD-BASED CONTACT CENTER MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 32 GLOBAL CALL ROUTING & QUEUING CLOUD-BASED CONTACT CENTER MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 33 GLOBAL DATA INTEGRATION & RECORDING CLOUD-BASED CONTACT CENTER MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 34 GLOBAL DATA INTEGRATION & RECORDING CLOUD-BASED CONTACT CENTER MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 35 GLOBAL CHAT QUALITY & MONITORING CLOUD-BASED CONTACT CENTER MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 36 GLOBAL CHAT QUALITY & MONITORING CLOUD-BASED CONTACT CENTER MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 37 GLOBAL WORKFORCE OPTIMIZATION CLOUD-BASED CONTACT CENTER MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 38 GLOBAL WORKFORCE OPTIMIZATION CLOUD-BASED CONTACT CENTER MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 39 GLOBAL OTHERS CLOUD-BASED CONTACT CENTER MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 40 GLOBAL OTHERS CLOUD-BASED CONTACT CENTER MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 41 GLOBAL CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 42 GLOBAL CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 43 GLOBAL SMALL & MEDIUM ENTERPRISES CLOUD-BASED CONTACT CENTER MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 44 GLOBAL SMALL & MEDIUM ENTERPRISES CLOUD-BASED CONTACT CENTER MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 45 GLOBAL LARGE ENTERPRISES CLOUD-BASED CONTACT CENTER MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 46 GLOBAL LARGE ENTERPRISES CLOUD-BASED CONTACT CENTER MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 47 GLOBAL CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2013 - 2016, USD MILLION
TABLE 48 GLOBAL CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2017 - 2023, USD MILLION
TABLE 49 GLOBAL PRIVATE & HYBRID CLOUD DEPLOYMENT CLOUD-BASED CONTACT CENTER MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 50 GLOBAL PRIVATE & HYBRID CLOUD DEPLOYMENT CLOUD-BASED CONTACT CENTER MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 51 GLOBAL PUBLIC CLOUD DEPLOYMENT CLOUD-BASED CONTACT CENTER MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 52 GLOBAL PUBLIC CLOUD DEPLOYMENT CLOUD-BASED CONTACT CENTER MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 53 GLOBAL CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 54 GLOBAL CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 55 GLOBAL CLOUD-BASED CONTACT CENTER IN BFSI MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 56 GLOBAL CLOUD-BASED CONTACT CENTER IN BFSI MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 57 GLOBAL CLOUD-BASED CONTACT CENTER IN GOVERNMENT & PUBLIC-SECTOR MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 58 GLOBAL CLOUD-BASED CONTACT CENTER IN GOVERNMENT & PUBLIC-SECTOR MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 59 GLOBAL CLOUD-BASED CONTACT CENTER IN HEALTHCARE MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 60 GLOBAL CLOUD-BASED CONTACT CENTER IN HEALTHCARE MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 61 GLOBAL CLOUD-BASED CONTACT CENTER IN MANUFACTURING MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 62 GLOBAL CLOUD-BASED CONTACT CENTER IN MANUFACTURING MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 63 GLOBAL CLOUD-BASED CONTACT CENTER IN RETAIL & CONSUMER GOODS MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 64 GLOBAL CLOUD-BASED CONTACT CENTER IN RETAIL & CONSUMER GOODS MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 65 GLOBAL CLOUD-BASED CONTACT CENTER IN TELECOM & IT MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 66 GLOBAL CLOUD-BASED CONTACT CENTER IN TELECOM & IT MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 67 GLOBAL CLOUD-BASED CONTACT CENTER IN MEDIA & ENTERTAINMENT MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 68 GLOBAL CLOUD-BASED CONTACT CENTER IN MEDIA & ENTERTAINMENT MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 69 GLOBAL CLOUD-BASED CONTACT CENTER IN OTHERS MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 70 GLOBAL CLOUD-BASED CONTACT CENTER IN OTHERS MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 71 GLOBAL CLOUD-BASED CONTACT CENTER MARKET BY REGION, 2013 - 2016, USD MILLION
TABLE 72 GLOBAL CLOUD-BASED CONTACT CENTER MARKET BY REGION, 2017 - 2023, USD MILLION
TABLE 73 NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 74 NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION
TABLE 75 NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 76 NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 77 NORTH AMERICA CLOUD-BASED CONTACT CENTER SOLUTION MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 78 NORTH AMERICA CLOUD-BASED CONTACT CENTER SOLUTION MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 79 NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 80 NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 81 NORTH AMERICA COMPUTER TELEPHONY INTEGRATION & IVRS SOLUTION MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 82 NORTH AMERICA COMPUTER TELEPHONY INTEGRATION & IVRS SOLUTION MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 83 NORTH AMERICA AUTOMATIC CALL DISTRIBUTION & DIALERS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 84 NORTH AMERICA AUTOMATIC CALL DISTRIBUTION & DIALERS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 85 NORTH AMERICA REPORTING & ANALYTICS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 86 NORTH AMERICA REPORTING & ANALYTICS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 87 NORTH AMERICA AGENT PERFORMANCE OPTIMIZATION MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 88 NORTH AMERICA AGENT PERFORMANCE OPTIMIZATION MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 89 NORTH AMERICA SECURITY MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 90 NORTH AMERICA SECURITY MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 91 NORTH AMERICA OTHER SOLUTION MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 92 NORTH AMERICA OTHER SOLUTION MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 93 NORTH AMERICA CLOUD-BASED CONTACT CENTER SERVICES MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 94 NORTH AMERICA CLOUD-BASED CONTACT CENTER SERVICES MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 95 NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY SERVICE TYPE, 2013 - 2016, USD MILLION
TABLE 96 NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY SERVICE TYPE, 2017 - 2023, USD MILLION
TABLE 97 NORTH AMERICA CLOUD-BASED CONTACT CENTER PROFESSIONAL SERVICES MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 98 NORTH AMERICA CLOUD-BASED CONTACT CENTER PROFESSIONAL SERVICES MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 99 NORTH AMERICA CLOUD-BASED CONTACT CENTER MANAGED SERVICES MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 100 NORTH AMERICA CLOUD-BASED CONTACT CENTER MANAGED SERVICES MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 101 NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 102 NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 103 NORTH AMERICA CALL ROUTING & QUEUING CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 104 NORTH AMERICA CALL ROUTING & QUEUING CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 105 NORTH AMERICA DATA INTEGRATION & RECORDING CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 106 NORTH AMERICA DATA INTEGRATION & RECORDING CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 107 NORTH AMERICA CHAT QUALITY & MONITORING CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 108 NORTH AMERICA CHAT QUALITY & MONITORING CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 109 NORTH AMERICA WORKFORCE OPTIMIZATION CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 110 NORTH AMERICA WORKFORCE OPTIMIZATION CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 111 NORTH AMERICA OTHERS CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 112 NORTH AMERICA OTHERS CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 113 NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 114 NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 115 NORTH AMERICA SMALL & MEDIUM ENTERPRISES CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 116 NORTH AMERICA SMALL & MEDIUM ENTERPRISES CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 117 NORTH AMERICA LARGE ENTERPRISES CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 118 NORTH AMERICA LARGE ENTERPRISES CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 119 NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2013 - 2016, USD MILLION
TABLE 120 NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2017 - 2023, USD MILLION
TABLE 121 NORTH AMERICA PRIVATE & HYBRID CLOUD DEPLOYMENT CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 122 NORTH AMERICA PRIVATE & HYBRID CLOUD DEPLOYMENT CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 123 NORTH AMERICA PUBLIC CLOUD DEPLOYMENT CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 124 NORTH AMERICA PUBLIC CLOUD DEPLOYMENT CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 125 NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 126 NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 127 NORTH AMERICA CLOUD-BASED CONTACT CENTER IN BFSI MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 128 NORTH AMERICA CLOUD-BASED CONTACT CENTER IN BFSI MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 129 NORTH AMERICA CLOUD-BASED CONTACT CENTER IN GOVERNMENT & PUBLIC-SECTOR MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 130 NORTH AMERICA CLOUD-BASED CONTACT CENTER IN GOVERNMENT & PUBLIC-SECTOR MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 131 NORTH AMERICA CLOUD-BASED CONTACT CENTER IN HEALTHCARE MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 132 NORTH AMERICA CLOUD-BASED CONTACT CENTER IN HEALTHCARE MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 133 NORTH AMERICA CLOUD-BASED CONTACT CENTER IN MANUFACTURING MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 134 NORTH AMERICA CLOUD-BASED CONTACT CENTER IN MANUFACTURING MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 135 NORTH AMERICA CLOUD-BASED CONTACT CENTER IN RETAIL & CONSUMER GOODS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 136 NORTH AMERICA CLOUD-BASED CONTACT CENTER IN RETAIL & CONSUMER GOODS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 137 NORTH AMERICA CLOUD-BASED CONTACT CENTER IN TELECOM & IT MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 138 NORTH AMERICA CLOUD-BASED CONTACT CENTER IN TELECOM & IT MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 139 NORTH AMERICA CLOUD-BASED CONTACT CENTER IN MEDIA & ENTERTAINMENT MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 140 NORTH AMERICA CLOUD-BASED CONTACT CENTER IN MEDIA & ENTERTAINMENT MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 141 NORTH AMERICA CLOUD-BASED CONTACT CENTER IN OTHERS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 142 NORTH AMERICA CLOUD-BASED CONTACT CENTER IN OTHERS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 143 NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 144 NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 145 US CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 146 US CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION
TABLE 147 US CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 148 US CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 149 US CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 150 US CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 151 US CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2013 - 2016, USD MILLION
TABLE 152 US CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2017 - 2023, USD MILLION
TABLE 153 US CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 154 US CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 155 US CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 156 US CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 157 US CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2013 - 2016, USD MILLION
TABLE 158 US CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2017 - 2023, USD MILLION
TABLE 159 US CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 160 US CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 161 CANADA CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 162 CANADA CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION
TABLE 163 CANADA CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 164 CANADA CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 165 CANADA CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 166 CANADA CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 167 CANADA CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2013 - 2016, USD MILLION
TABLE 168 CANADA CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2017 - 2023, USD MILLION
TABLE 169 CANADA CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 170 CANADA CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 171 CANADA CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 172 CANADA CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 173 CANADA CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2013 - 2016, USD MILLION
TABLE 174 CANADA CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2017 - 2023, USD MILLION
TABLE 175 CANADA CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 176 CANADA CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 177 MEXICO CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 178 MEXICO CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION
TABLE 179 MEXICO CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 180 MEXICO CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 181 MEXICO CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 182 MEXICO CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 183 MEXICO CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2013 - 2016, USD MILLION
TABLE 184 MEXICO CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2017 - 2023, USD MILLION
TABLE 185 MEXICO CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 186 MEXICO CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 187 MEXICO CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 188 MEXICO CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 189 MEXICO CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2013 - 2016, USD MILLION
TABLE 190 MEXICO CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2017 - 2023, USD MILLION
TABLE 191 MEXICO CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 192 MEXICO CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 193 REST OF NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 194 REST OF NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION
TABLE 195 REST OF NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 196 REST OF NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 197 REST OF NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 198 REST OF NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 199 REST OF NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2013 - 2016, USD MILLION
TABLE 200 REST OF NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2017 - 2023, USD MILLION
TABLE 201 REST OF NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 202 REST OF NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 203 REST OF NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 204 REST OF NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 205 REST OF NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2013 - 2016, USD MILLION
TABLE 206 REST OF NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2017 - 2023, USD MILLION
TABLE 207 REST OF NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 208 REST OF NORTH AMERICA CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 209 EUROPE CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 210 EUROPE CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION
TABLE 211 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 212 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 213 EUROPE CLOUD-BASED CONTACT CENTER SOLUTION MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 214 EUROPE CLOUD-BASED CONTACT CENTER SOLUTION MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 215 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 216 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 217 EUROPE COMPUTER TELEPHONY INTEGRATION & IVRS SOLUTION MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 218 EUROPE COMPUTER TELEPHONY INTEGRATION & IVRS SOLUTION MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 219 EUROPE AUTOMATIC CALL DISTRIBUTION & DIALERS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 220 EUROPE AUTOMATIC CALL DISTRIBUTION & DIALERS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 221 EUROPE REPORTING & ANALYTICS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 222 EUROPE REPORTING & ANALYTICS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 223 EUROPE AGENT PERFORMANCE OPTIMIZATION MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 224 EUROPE AGENT PERFORMANCE OPTIMIZATION MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 225 EUROPE SECURITY MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 226 EUROPE SECURITY MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 227 EUROPE OTHER SOLUTION MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 228 EUROPE OTHER SOLUTION MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 229 EUROPE CLOUD-BASED CONTACT CENTER SERVICES MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 230 EUROPE CLOUD-BASED CONTACT CENTER SERVICES MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 231 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY SERVICE TYPE, 2013 - 2016, USD MILLION
TABLE 232 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY SERVICE TYPE, 2017 - 2023, USD MILLION
TABLE 233 EUROPE CLOUD-BASED CONTACT CENTER PROFESSIONAL SERVICES MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 234 EUROPE CLOUD-BASED CONTACT CENTER PROFESSIONAL SERVICES MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 235 EUROPE CLOUD-BASED CONTACT CENTER MANAGED SERVICES MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 236 EUROPE CLOUD-BASED CONTACT CENTER MANAGED SERVICES MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 237 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 238 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 239 EUROPE CALL ROUTING & QUEUING CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 240 EUROPE CALL ROUTING & QUEUING CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 241 EUROPE DATA INTEGRATION & RECORDING CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 242 EUROPE DATA INTEGRATION & RECORDING CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 243 EUROPE CHAT QUALITY & MONITORING CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 244 EUROPE CHAT QUALITY & MONITORING CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 245 EUROPE WORKFORCE OPTIMIZATION CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 246 EUROPE WORKFORCE OPTIMIZATION CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 247 EUROPE OTHERS CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 248 EUROPE OTHERS CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 249 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 250 EUROPE CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION

TABLE 451 ASIA PACIFIC CLOUD-BASED CONTACT CENTER IN HEALTHCARE MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 452 ASIA PACIFIC CLOUD-BASED CONTACT CENTER IN HEALTHCARE MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 453 ASIA PACIFIC CLOUD-BASED CONTACT CENTER IN MANUFACTURING MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 454 ASIA PACIFIC CLOUD-BASED CONTACT CENTER IN MANUFACTURING MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 455 ASIA PACIFIC CLOUD-BASED CONTACT CENTER IN RETAIL & CONSUMER GOODS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 456 ASIA PACIFIC CLOUD-BASED CONTACT CENTER IN RETAIL & CONSUMER GOODS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 457 ASIA PACIFIC CLOUD-BASED CONTACT CENTER IN TELECOM & IT MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 458 ASIA PACIFIC CLOUD-BASED CONTACT CENTER IN TELECOM & IT MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 459 ASIA PACIFIC CLOUD-BASED CONTACT CENTER IN MEDIA & ENTERTAINMENT MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 460 ASIA PACIFIC CLOUD-BASED CONTACT CENTER IN MEDIA & ENTERTAINMENT MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 461 ASIA PACIFIC CLOUD-BASED CONTACT CENTER IN OTHERS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 462 ASIA PACIFIC CLOUD-BASED CONTACT CENTER IN OTHERS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 463 ASIA PACIFIC CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 464 ASIA PACIFIC CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 465 CHINA CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 466 CHINA CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION
TABLE 467 CHINA CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 468 CHINA CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 469 CHINA CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 470 CHINA CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 471 CHINA CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2013 - 2016, USD MILLION
TABLE 472 CHINA CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2017 - 2023, USD MILLION
TABLE 473 CHINA CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 474 CHINA CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 475 CHINA CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 476 CHINA CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 477 CHINA CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2013 - 2016, USD MILLION
TABLE 478 CHINA CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2017 - 2023, USD MILLION
TABLE 479 CHINA CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 480 CHINA CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 481 JAPAN CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 482 JAPAN CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION
TABLE 483 JAPAN CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 484 JAPAN CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 485 JAPAN CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 486 JAPAN CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 487 JAPAN CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2013 - 2016, USD MILLION
TABLE 488 JAPAN CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2017 - 2023, USD MILLION
TABLE 489 JAPAN CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 490 JAPAN CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 491 JAPAN CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 492 JAPAN CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 493 JAPAN CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2013 - 2016, USD MILLION
TABLE 494 JAPAN CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2017 - 2023, USD MILLION
TABLE 495 JAPAN CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 496 JAPAN CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 497 INDIA CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 498 INDIA CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION
TABLE 499 INDIA CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 500 INDIA CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 501 INDIA CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 502 INDIA CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 503 INDIA CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2013 - 2016, USD MILLION
TABLE 504 INDIA CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2017 - 2023, USD MILLION
TABLE 505 INDIA CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 506 INDIA CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 507 INDIA CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 508 INDIA CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 509 INDIA CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2013 - 2016, USD MILLION
TABLE 510 INDIA CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2017 - 2023, USD MILLION
TABLE 511 INDIA CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 512 INDIA CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 513 SOUTH KOREA CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 514 SOUTH KOREA CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION
TABLE 515 SOUTH KOREA CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 516 SOUTH KOREA CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 517 SOUTH KOREA CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 518 SOUTH KOREA CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 519 SOUTH KOREA CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2013 - 2016, USD MILLION
TABLE 520 SOUTH KOREA CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2017 - 2023, USD MILLION
TABLE 521 SOUTH KOREA CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 522 SOUTH KOREA CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 523 SOUTH KOREA CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 524 SOUTH KOREA CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 525 SOUTH KOREA CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2013 - 2016, USD MILLION
TABLE 526 SOUTH KOREA CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2017 - 2023, USD MILLION
TABLE 527 SOUTH KOREA CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 528 SOUTH KOREA CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 529 SINGAPORE CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 530 SINGAPORE CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION
TABLE 531 SINGAPORE CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 532 SINGAPORE CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 533 SINGAPORE CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 534 SINGAPORE CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 535 SINGAPORE CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2013 - 2016, USD MILLION
TABLE 536 SINGAPORE CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2017 - 2023, USD MILLION
TABLE 537 SINGAPORE CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 538 SINGAPORE CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 539 SINGAPORE CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 540 SINGAPORE CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 541 SINGAPORE CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2013 - 2016, USD MILLION
TABLE 542 SINGAPORE CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2017 - 2023, USD MILLION
TABLE 543 SINGAPORE CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 544 SINGAPORE CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 545 MALAYSIA CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 546 MALAYSIA CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION
TABLE 547 MALAYSIA CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 548 MALAYSIA CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 549 MALAYSIA CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 550 MALAYSIA CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 551 MALAYSIA CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2013 - 2016, USD MILLION
TABLE 552 MALAYSIA CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2017 - 2023, USD MILLION
TABLE 553 MALAYSIA CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 554 MALAYSIA CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 555 MALAYSIA CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 556 MALAYSIA CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 557 MALAYSIA CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2013 - 2016, USD MILLION
TABLE 558 MALAYSIA CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2017 - 2023, USD MILLION
TABLE 559 MALAYSIA CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 560 MALAYSIA CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 561 REST OF ASIA PACIFIC CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 562 REST OF ASIA PACIFIC CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION
TABLE 563 REST OF ASIA PACIFIC CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 564 REST OF ASIA PACIFIC CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 565 REST OF ASIA PACIFIC CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 566 REST OF ASIA PACIFIC CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 567 REST OF ASIA PACIFIC CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2013 - 2016, USD MILLION
TABLE 568 REST OF ASIA PACIFIC CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2017 - 2023, USD MILLION
TABLE 569 REST OF ASIA PACIFIC CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 570 REST OF ASIA PACIFIC CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 571 REST OF ASIA PACIFIC CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 572 REST OF ASIA PACIFIC CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 573 REST OF ASIA PACIFIC CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2013 - 2016, USD MILLION
TABLE 574 REST OF ASIA PACIFIC CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2017 - 2023, USD MILLION
TABLE 575 REST OF ASIA PACIFIC CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 576 REST OF ASIA PACIFIC CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 577 LAMEA CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 578 LAMEA CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION
TABLE 579 LAMEA CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 580 LAMEA CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 581 LAMEA CLOUD-BASED CONTACT CENTER SOLUTION MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 582 LAMEA CLOUD-BASED CONTACT CENTER SOLUTION MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 583 LAMEA CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 584 LAMEA CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 585 LAMEA COMPUTER TELEPHONY INTEGRATION & IVRS SOLUTION MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 586 LAMEA COMPUTER TELEPHONY INTEGRATION & IVRS SOLUTION MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 587 LAMEA AUTOMATIC CALL DISTRIBUTION & DIALERS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 588 LAMEA AUTOMATIC CALL DISTRIBUTION & DIALERS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 589 LAMEA REPORTING & ANALYTICS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 590 LAMEA REPORTING & ANALYTICS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 591 LAMEA AGENT PERFORMANCE OPTIMIZATION MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 592 LAMEA AGENT PERFORMANCE OPTIMIZATION MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 593 LAMEA SECURITY MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 594 LAMEA SECURITY MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 595 LAMEA OTHER SOLUTION MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 596 LAMEA OTHER SOLUTION MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 597 LAMEA CLOUD-BASED CONTACT CENTER SERVICES MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 598 LAMEA CLOUD-BASED CONTACT CENTER SERVICES MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 599 LAMEA CLOUD-BASED CONTACT CENTER MARKET BY SERVICE TYPE, 2013 - 2016, USD MILLION
TABLE 600 LAMEA CLOUD-BASED CONTACT CENTER MARKET BY SERVICE TYPE, 2017 - 2023, USD MILLION
TABLE 601 LAMEA CLOUD-BASED CONTACT CENTER PROFESSIONAL SERVICES MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 602 LAMEA CLOUD-BASED CONTACT CENTER PROFESSIONAL SERVICES MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 603 LAMEA CLOUD-BASED CONTACT CENTER MANAGED SERVICES MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 604 LAMEA CLOUD-BASED CONTACT CENTER MANAGED SERVICES MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 605 LAMEA CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 606 LAMEA CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 607 LAMEA CALL ROUTING & QUEUING CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 608 LAMEA CALL ROUTING & QUEUING CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 609 LAMEA DATA INTEGRATION & RECORDING CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 610 LAMEA DATA INTEGRATION & RECORDING CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 611 LAMEA CHAT QUALITY & MONITORING CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 612 LAMEA CHAT QUALITY & MONITORING CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 613 LAMEA WORKFORCE OPTIMIZATION CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 614 LAMEA WORKFORCE OPTIMIZATION CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 615 LAMEA OTHERS CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 616 LAMEA OTHERS CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 617 LAMEA CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 618 LAMEA CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 619 LAMEA SMALL & MEDIUM ENTERPRISES CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 620 LAMEA SMALL & MEDIUM ENTERPRISES CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 621 LAMEA LARGE ENTERPRISES CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 622 LAMEA LARGE ENTERPRISES CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 623 LAMEA CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2013 - 2016, USD MILLION
TABLE 624 LAMEA CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2017 - 2023, USD MILLION
TABLE 625 LAMEA PRIVATE & HYBRID CLOUD DEPLOYMENT CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 626 LAMEA PRIVATE & HYBRID CLOUD DEPLOYMENT CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 627 LAMEA PUBLIC CLOUD DEPLOYMENT CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 628 LAMEA PUBLIC CLOUD DEPLOYMENT CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 629 LAMEA CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 630 LAMEA CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 631 LAMEA CLOUD-BASED CONTACT CENTER IN BFSI MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 632 LAMEA CLOUD-BASED CONTACT CENTER IN BFSI MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 633 LAMEA CLOUD-BASED CONTACT CENTER IN GOVERNMENT & PUBLIC-SECTOR MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 634 LAMEA CLOUD-BASED CONTACT CENTER IN GOVERNMENT & PUBLIC-SECTOR MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 635 LAMEA CLOUD-BASED CONTACT CENTER IN HEALTHCARE MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 636 LAMEA CLOUD-BASED CONTACT CENTER IN HEALTHCARE MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 637 LAMEA CLOUD-BASED CONTACT CENTER IN MANUFACTURING MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 638 LAMEA CLOUD-BASED CONTACT CENTER IN MANUFACTURING MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 639 LAMEA CLOUD-BASED CONTACT CENTER IN RETAIL & CONSUMER GOODS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 640 LAMEA CLOUD-BASED CONTACT CENTER IN RETAIL & CONSUMER GOODS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 641 LAMEA CLOUD-BASED CONTACT CENTER IN TELECOM & IT MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 642 LAMEA CLOUD-BASED CONTACT CENTER IN TELECOM & IT MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 643 LAMEA CLOUD-BASED CONTACT CENTER IN MEDIA & ENTERTAINMENT MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 644 LAMEA CLOUD-BASED CONTACT CENTER IN MEDIA & ENTERTAINMENT MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 645 LAMEA CLOUD-BASED CONTACT CENTER IN OTHERS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 646 LAMEA CLOUD-BASED CONTACT CENTER IN OTHERS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 647 LAMEA CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 648 LAMEA CLOUD-BASED CONTACT CENTER MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 649 BRAZIL CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 650 BRAZIL CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION

TABLE 651 BRAZIL CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 652 BRAZIL CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 653 BRAZIL CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 654 BRAZIL CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 655 BRAZIL CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2013 - 2016, USD MILLION
TABLE 656 BRAZIL CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2017 - 2023, USD MILLION
TABLE 657 BRAZIL CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 658 BRAZIL CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 659 BRAZIL CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 660 BRAZIL CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 661 BRAZIL CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2013 - 2016, USD MILLION
TABLE 662 BRAZIL CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2017 - 2023, USD MILLION
TABLE 663 BRAZIL CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 664 BRAZIL CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 665 ARGENTINA CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 666 ARGENTINA CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION
TABLE 667 ARGENTINA CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 668 ARGENTINA CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 669 ARGENTINA CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 670 ARGENTINA CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 671 ARGENTINA CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2013 - 2016, USD MILLION
TABLE 672 ARGENTINA CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2017 - 2023, USD MILLION
TABLE 673 ARGENTINA CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 674 ARGENTINA CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 675 ARGENTINA CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 676 ARGENTINA CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 677 ARGENTINA CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2013 - 2016, USD MILLION
TABLE 678 ARGENTINA CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2017 - 2023, USD MILLION
TABLE 679 ARGENTINA CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 680 ARGENTINA CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 681 UAE CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 682 UAE CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION
TABLE 683 UAE CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 684 UAE CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 685 UAE CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 686 UAE CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 687 UAE CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2013 - 2016, USD MILLION
TABLE 688 UAE CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2017 - 2023, USD MILLION
TABLE 689 UAE CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 690 UAE CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 691 UAE CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 692 UAE CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 693 UAE CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2013 - 2016, USD MILLION
TABLE 694 UAE CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2017 - 2023, USD MILLION
TABLE 695 UAE CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 696 UAE CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 697 SAUDI ARABIA CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 698 SAUDI ARABIA CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION
TABLE 699 SAUDI ARABIA CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 700 SAUDI ARABIA CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 701 SAUDI ARABIA CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 702 SAUDI ARABIA CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 703 SAUDI ARABIA CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2013 - 2016, USD MILLION
TABLE 704 SAUDI ARABIA CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2017 - 2023, USD MILLION
TABLE 705 SAUDI ARABIA CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 706 SAUDI ARABIA CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 707 SAUDI ARABIA CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 708 SAUDI ARABIA CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 709 SAUDI ARABIA CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2013 - 2016, USD MILLION
TABLE 710 SAUDI ARABIA CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2017 - 2023, USD MILLION
TABLE 711 SAUDI ARABIA CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 712 SAUDI ARABIA CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 713 SOUTH AFRICA CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 714 SOUTH AFRICA CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION
TABLE 715 SOUTH AFRICA CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 716 SOUTH AFRICA CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 717 SOUTH AFRICA CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 718 SOUTH AFRICA CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 719 SOUTH AFRICA CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2013 - 2016, USD MILLION
TABLE 720 SOUTH AFRICA CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2017 - 2023, USD MILLION
TABLE 721 SOUTH AFRICA CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 722 SOUTH AFRICA CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 723 SOUTH AFRICA CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 724 SOUTH AFRICA CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 725 SOUTH AFRICA CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2013 - 2016, USD MILLION
TABLE 726 SOUTH AFRICA CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2017 - 2023, USD MILLION
TABLE 727 SOUTH AFRICA CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 728 SOUTH AFRICA CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 729 NIGERIA CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 730 NIGERIA CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION
TABLE 731 NIGERIA CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 732 NIGERIA CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 733 NIGERIA CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 734 NIGERIA CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 735 NIGERIA CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2013 - 2016, USD MILLION
TABLE 736 NIGERIA CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2017 - 2023, USD MILLION
TABLE 737 NIGERIA CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 738 NIGERIA CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 739 NIGERIA CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 740 NIGERIA CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 741 NIGERIA CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2013 - 2016, USD MILLION
TABLE 742 NIGERIA CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2017 - 2023, USD MILLION
TABLE 743 NIGERIA CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 744 NIGERIA CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 745 REST OF LAMEA CLOUD-BASED CONTACT CENTER MARKET, 2013 - 2016, USD MILLION
TABLE 746 REST OF LAMEA CLOUD-BASED CONTACT CENTER MARKET, 2017 - 2023, USD MILLION
TABLE 747 REST OF LAMEA CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 748 REST OF LAMEA CLOUD-BASED CONTACT CENTER MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 749 REST OF LAMEA CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 750 REST OF LAMEA CLOUD-BASED CONTACT CENTER MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 751 REST OF LAMEA CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2013 - 2016, USD MILLION
TABLE 752 REST OF LAMEA CLOUD-BASED CONTACT CENTER MARKET BY SERVICES TYPE, 2017 - 2023, USD MILLION
TABLE 753 REST OF LAMEA CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2013 - 2016, USD MILLION
TABLE 754 REST OF LAMEA CLOUD-BASED CONTACT CENTER MARKET BY APPLICATION, 2017 - 2023, USD MILLION
TABLE 755 REST OF LAMEA CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 756 REST OF LAMEA CLOUD-BASED CONTACT CENTER MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 757 REST OF LAMEA CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2013 - 2016, USD MILLION
TABLE 758 REST OF LAMEA CLOUD-BASED CONTACT CENTER MARKET BY DEPLOYMENT TYPE, 2017 - 2023, USD MILLION
TABLE 759 REST OF LAMEA CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 760 REST OF LAMEA CLOUD-BASED CONTACT CENTER MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 761 PARTNERSHIPS, COLLABORATIONS AND AGREEMENTS? CLOUD-BASED CONTACT CENTER MARKET
TABLE 762 PRODUCT LAUNCHES ? CLOUD-BASED CONTACT CENTER MARKET
TABLE 763 KEY INFORMATION ? CISCO SYSTEMS, INC.
TABLE 764 KEY INFORMATION ? IBM CORPORATION
TABLE 765 KEY INFORMATION ? ORACLE CORPORATION
TABLE 766 KEY INFORMATION ? NICE LTD.
TABLE 767 KEY INFORMATION ? 8X8, INC.
TABLE 768 KEY INFORMATION ? FIVE9, INC.
TABLE 769 KEY INFORMATION ? NEWVOICEMEDIA
TABLE 770 KEY INFORMATION ? CONNECT FIRST
TABLE 771 KEY INFORMATION ? ASPECT SOFTWARE PARENT, INC.
TABLE 772 KEY INFORMATION ? 3CLOGIC LIST OF FIGURES FIG 1 MARKET BY SOLUTION TYPE FIG 2 MARKET BY DEPLOYMENT TYPE FIG 3 MARKET BY APPLICATION FIG 4 MARKET BY ORGANIZATION SIZES FIG 5 MARKET BY VERTICAL FIG 6 MARKET BY REGION FIG 7 KBV CARDINAL MATRIX