Europe Customer Engagement Solutions Market By Component Type (Solution - Omnichannel Solution, Reporting & Analytics, Workforce Optimization, Robotic Process Optimization; Services - Professional, Managed), Organization Size (Small & Medium Enterprises, Large Enterprises), Deployment Mode (Hosted Deployment, On Premise Deployment), Vertical

The Europe Customer Engagement Solutions Market would witness market growth of 10.6% CAGR during the forecast period (2018 - 2024). Analytics is a technology which uses multiple algorithms to process and obtain data from speech and text-based information. Analytics & reporting supports the use of artificial intelligence to come up with tailored solutions. The increasing use of the Internet of Things (IoT) in business processes supports the use of analytical functionalities in an organization. The aforementioned factors would contribute to the growth of the market. Based on the component type, the Customer Engagement Solutions market is segmented into Solution and Services.

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The Solution market is segmented into Omnichannel, Reporting & Analytics, Workforce Optimization and Robotic Process Optimization. The services market is further segmented into Professional and Managed Services. Based on the Organization size, the market is segmented into Large Enterprises and Small & Medium Enterprises. Based on Deployment Type, the market is segmented into Cloud based and On-Premise.

The verticals covered under the report include BFSI, Consumer Goods & Retail, Healthcare, Manufacturing, Travel & Hospitality, Telecom & IT, Media & Entertainment and Others. Based on countries, the market is segmented into Germany, UK, France, Russia, Spain, Italy, and Rest of Europe. The market research report covers the analysis of key stake holders of the market. Key companies profiled in the report include IBM Corporation, Oracle Corporation, NICE Ltd., Avaya, SAP SE, Microsoft Corporation, Salesforce.com, Inc., PEGASYSTEMS INC., open text corporation, and Aspect Software Parent, Inc.

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Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 Europe Customer Engagement Solutions Market, by Component Type
1.4.2 Europe Customer Engagement Solutions Market, by Organization Size
1.4.3 Europe Customer Engagement Solutions Market, by Deployment Mode
1.4.4 Europe Customer Engagement Solutions Market, by Vertical
1.4.5 Europe Customer Engagement Solutions Market, by Country
1.5 Methodology for the research
Chapter 2. Market Overview
2.1 Introduction
2.2 Drivers, and Restraints
2.2.1 Market Drivers
2.2.2 Market Restraints
Chapter 3. Europe Customer Engagement Solutions Market
3.1 Europe Customer Engagement Solutions Market by Component
3.1.1 Europe Customer Engagement Solutions Component Market by Country
3.1.2 Europe Customer Engagement Solutions Market by Solution Type
3.1.2.1 Europe Omnichannel Solution Market by Country
3.1.2.2 Europe Reporting & Analytics Market by Country
3.1.2.3 Europe Workforce Optimization Market by Country
3.1.2.4 Europe Robotic Process Optimization Market by Country
3.1.3 Europe Customer Engagement Solutions Services Market by Country
3.1.4 Europe Customer Engagement Solutions Market by Service Type
3.1.4.1 Europe Customer Engagement Solutions Professional Services Market by Country
3.1.4.2 Europe Customer Engagement Solutions Managed Services Market by Country
Chapter 4. Europe Customer Engagement Solutions Market by Organization Size
4.1.1 Europe Small & Medium Enterprises Customer Engagement Solutions Market by Country
4.1.2 Europe Large Enterprises Customer Engagement Solutions Market by Country
Chapter 5. Europe Customer Engagement Solutions Market by Deployment Type
5.1.1 Europe Hosted Deployment Customer Engagement Solutions Market by Country
5.1.2 Europe On Premise Deployment Customer Engagement Solutions Market by Country
Chapter 6. Europe Customer Engagement Solutions Market by Vertical
6.1.1 Europe Customer Engagement Solutions in BFSI Market by Country
6.1.2 Europe Customer Engagement Solutions in Consumer Goods & Retail Market by Country
6.1.3 Europe Customer Engagement Solutions in Healthcare Market by Country
6.1.4 Europe Customer Engagement Solutions in Manufacturing Market by Country
6.1.5 Europe Customer Engagement Solutions in Travel & Hospitality Market by Country
6.1.6 Europe Customer Engagement Solutions in Telecom & IT Market by Country
6.1.7 Europe Customer Engagement Solutions in Media & Entertainment Market by Country
6.1.8 Europe Customer Engagement Solutions in Others Market by Country
Chapter 7. Europe Customer Engagement Solutions Market by Country
7.1 Germany Customer Engagement Solutions Market
7.1.1 Germany Customer Engagement Solutions Market by Component
7.1.1.1 Germany Customer Engagement Solutions Market by Solution Type
7.1.1.2 Germany Customer Engagement Solutions Market by Services Type
7.1.2 Germany Customer Engagement Solutions Market by Organization Size
7.1.3 Germany Customer Engagement Solutions Market by Deployment Type
7.1.4 Germany Customer Engagement Solutions Market by Vertical
7.2 UK Customer Engagement Solutions Market
7.2.1 UK Customer Engagement Solutions Market by Component
7.2.1.1 UK Customer Engagement Solutions Market by Solution Type
7.2.1.2 UK Customer Engagement Solutions Market by Services Type
7.2.2 UK Customer Engagement Solutions Market by Organization Size
7.2.3 UK Customer Engagement Solutions Market by Deployment Type
7.2.4 UK Customer Engagement Solutions Market by Vertical
7.3 France Customer Engagement Solutions Market
7.3.1 France Customer Engagement Solutions Market by Component
7.3.1.1 France Customer Engagement Solutions Market by Solution Type
7.3.1.2 France Customer Engagement Solutions Market by Services Type
7.3.2 France Customer Engagement Solutions Market by Organization Size
7.3.3 France Customer Engagement Solutions Market by Deployment Type
7.3.4 France Customer Engagement Solutions Market by Vertical
7.4 Russia Customer Engagement Solutions Market
7.4.1 Russia Customer Engagement Solutions Market by Component
7.4.1.1 Russia Customer Engagement Solutions Market by Solution Type
7.4.1.2 Russia Customer Engagement Solutions Market by Services Type
7.4.2 Russia Customer Engagement Solutions Market by Organization Size
7.4.3 Russia Customer Engagement Solutions Market by Deployment Type
7.4.4 Russia Customer Engagement Solutions Market by Vertical
7.5 Spain Customer Engagement Solutions Market
7.5.1 Spain Customer Engagement Solutions Market by Component
7.5.1.1 Spain Customer Engagement Solutions Market by Solution Type
7.5.1.2 Spain Customer Engagement Solutions Market by Services Type
7.5.2 Spain Customer Engagement Solutions Market by Organization Size
7.5.3 Spain Customer Engagement Solutions Market by Deployment Type
7.5.4 Spain Customer Engagement Solutions Market by Vertical
7.6 Italy Customer Engagement Solutions Market
7.6.1 Italy Customer Engagement Solutions Market by Component
7.6.1.1 Italy Customer Engagement Solutions Market by Solution Type
7.6.1.2 Italy Customer Engagement Solutions Market by Services Type
7.6.2 Italy Customer Engagement Solutions Market by Organization Size
7.6.3 Italy Customer Engagement Solutions Market by Deployment Type
7.6.4 Italy Customer Engagement Solutions Market by Vertical
7.7 Rest of Europe Customer Engagement Solutions Market
7.7.1 Rest of Europe Customer Engagement Solutions Market by Component
7.7.1.1 Rest of Europe Customer Engagement Solutions Market by Solution Type
7.7.1.2 Rest of Europe Customer Engagement Solutions Market by Services Type
7.7.2 Rest of Europe Customer Engagement Solutions Market by Organization Size
7.7.3 Rest of Europe Customer Engagement Solutions Market by Deployment Type
7.7.4 Rest of Europe Customer Engagement Solutions Market by Vertical
Chapter 8. Company Profiles
8.1 IBM Corporation
8.1.1 Company Overview
8.1.2 Financial Analysis
8.1.3 Segmental and Regional Analysis
8.1.4 Research & Development Expense
8.2 Oracle Corporation
8.2.1 Company Overview
8.2.2 Financial Analysis
8.2.3 Segmental and Regional Analysis
8.2.4 Research & Development Expense
8.3 NICE Ltd.
8.3.1 Company Overview
8.3.2 Financial Analysis
8.3.3 Segmental and Regional Analysis
8.3.4 Research & Development Expense
8.4 Avaya
8.4.1 Company Overview
8.4.2 Financial Analysis
8.4.3 Segmental and Regional Analysis
8.4.4 Research & Development Expense
8.5 SAP SE
8.5.1 Company Overview
8.5.2 Financial Analysis
8.5.3 Segmental and Regional Analysis
8.5.4 Research & Development Expense
8.6 Microsoft Corporation
8.6.1 Company Overview
8.6.2 Financial Analysis
8.6.3 Segmental and Regional Analysis
8.6.4 Research & Development Expense
8.7 Salesforce.com, Inc.
8.7.1 Company Overview
8.7.2 Financial Analysis
8.7.3 Segmental and Regional Analysis
8.7.4 Research & Development Expense
8.8 Pegasystems Inc.
8.8.1 Company Overview
8.8.2 Financial Analysis
8.8.3 Segmental Analysis
8.8.4 Research & Development Expense
8.9 Open Text Corporation
8.9.1 Company Overview
8.9.2 Financial Analysis
8.9.3 Regional Analysis
8.9.4 Research & Development Expense
8.1 Aspect Software Parent, Inc.
8.10.1 Company Overview
8.10.2 Strategies at a Glance
8.10.2.1 Partnerships, Collaborations, and Agreements
8.10.2.2 Product Launch

TABLE 1 EUROPE CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2014 - 2017, USD MILLION
TABLE 2 EUROPE CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2018 - 2024, USD MILLION
TABLE 3 EUROPE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2014 - 2017, USD MILLION
TABLE 4 EUROPE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2018 - 2024, USD MILLION
TABLE 5 EUROPE CUSTOMER ENGAGEMENT SOLUTIONS COMPONENT MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 6 EUROPE CUSTOMER ENGAGEMENT SOLUTIONS COMPONENT MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 7 EUROPE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2014 - 2017, USD MILLION
TABLE 8 EUROPE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2018 - 2024, USD MILLION
TABLE 9 EUROPE OMNICHANNEL SOLUTION MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 10 EUROPE OMNICHANNEL SOLUTION MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 11 EUROPE REPORTING & ANALYTICS MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 12 EUROPE REPORTING & ANALYTICS MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 13 EUROPE WORKFORCE OPTIMIZATION MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 14 EUROPE WORKFORCE OPTIMIZATION MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 15 EUROPE ROBOTIC PROCESS OPTIMIZATION MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 16 EUROPE ROBOTIC PROCESS OPTIMIZATION MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 17 EUROPE CUSTOMER ENGAGEMENT SOLUTIONS SERVICES MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 18 EUROPE CUSTOMER ENGAGEMENT SOLUTIONS SERVICES MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 19 EUROPE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICE TYPE, 2014 - 2017, USD MILLION
TABLE 20 EUROPE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICE TYPE, 2018 - 2024, USD MILLION
TABLE 21 EUROPE CUSTOMER ENGAGEMENT SOLUTIONS PROFESSIONAL SERVICES MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 22 EUROPE CUSTOMER ENGAGEMENT SOLUTIONS PROFESSIONAL SERVICES MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 23 EUROPE CUSTOMER ENGAGEMENT SOLUTIONS MANAGED SERVICES MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 24 EUROPE CUSTOMER ENGAGEMENT SOLUTIONS MANAGED SERVICES MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 25 EUROPE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2014 - 2017, USD MILLION
TABLE 26 EUROPE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2018 - 2024, USD MILLION
TABLE 27 EUROPE SMALL & MEDIUM ENTERPRISES CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 28 EUROPE SMALL & MEDIUM ENTERPRISES CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 29 EUROPE LARGE ENTERPRISES CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 30 EUROPE LARGE ENTERPRISES CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 31 EUROPE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2014 - 2017, USD MILLION
TABLE 32 EUROPE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2018 - 2024, USD MILLION
TABLE 33 EUROPE HOSTED DEPLOYMENT CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 34 EUROPE HOSTED DEPLOYMENT CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 35 EUROPE ON PREMISE DEPLOYMENT CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 36 EUROPE ON PREMISE DEPLOYMENT CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 37 EUROPE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2014 - 2017, USD MILLION
TABLE 38 EUROPE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2018 - 2024, USD MILLION
TABLE 39 EUROPE CUSTOMER ENGAGEMENT SOLUTIONS IN BFSI MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 40 EUROPE CUSTOMER ENGAGEMENT SOLUTIONS IN BFSI MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 41 EUROPE CUSTOMER ENGAGEMENT SOLUTIONS IN CONSUMER GOODS & RETAIL MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 42 EUROPE CUSTOMER ENGAGEMENT SOLUTIONS IN CONSUMER GOODS & RETAIL MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 43 EUROPE CUSTOMER ENGAGEMENT SOLUTIONS IN HEALTHCARE MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 44 EUROPE CUSTOMER ENGAGEMENT SOLUTIONS IN HEALTHCARE MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 45 EUROPE CUSTOMER ENGAGEMENT SOLUTIONS IN MANUFACTURING MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 46 EUROPE CUSTOMER ENGAGEMENT SOLUTIONS IN MANUFACTURING MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 47 EUROPE CUSTOMER ENGAGEMENT SOLUTIONS IN TRAVEL & HOSPITALITY MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 48 EUROPE CUSTOMER ENGAGEMENT SOLUTIONS IN TRAVEL & HOSPITALITY MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 49 EUROPE CUSTOMER ENGAGEMENT SOLUTIONS IN TELECOM & IT MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 50 EUROPE CUSTOMER ENGAGEMENT SOLUTIONS IN TELECOM & IT MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 51 EUROPE CUSTOMER ENGAGEMENT SOLUTIONS IN MEDIA & ENTERTAINMENT MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 52 EUROPE CUSTOMER ENGAGEMENT SOLUTIONS IN MEDIA & ENTERTAINMENT MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 53 EUROPE CUSTOMER ENGAGEMENT SOLUTIONS IN OTHERS MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 54 EUROPE CUSTOMER ENGAGEMENT SOLUTIONS IN OTHERS MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 55 EUROPE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 56 EUROPE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 57 GERMANY CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2014 - 2017, USD MILLION
TABLE 58 GERMANY CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2018 - 2024, USD MILLION
TABLE 59 GERMANY CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2014 - 2017, USD MILLION
TABLE 60 GERMANY CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2018 - 2024, USD MILLION
TABLE 61 GERMANY CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2014 - 2017, USD MILLION
TABLE 62 GERMANY CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2018 - 2024, USD MILLION
TABLE 63 GERMANY CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICES TYPE, 2014 - 2017, USD MILLION
TABLE 64 GERMANY CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICES TYPE, 2018 - 2024, USD MILLION
TABLE 65 GERMANY CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2014 - 2017, USD MILLION
TABLE 66 GERMANY CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2018 - 2024, USD MILLION
TABLE 67 GERMANY CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2014 - 2017, USD MILLION
TABLE 68 GERMANY CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2018 - 2024, USD MILLION
TABLE 69 GERMANY CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2014 - 2017, USD MILLION
TABLE 70 GERMANY CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2018 - 2024, USD MILLION
TABLE 71 UK CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2014 - 2017, USD MILLION
TABLE 72 UK CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2018 - 2024, USD MILLION
TABLE 73 UK CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2014 - 2017, USD MILLION
TABLE 74 UK CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2018 - 2024, USD MILLION
TABLE 75 UK CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2014 - 2017, USD MILLION
TABLE 76 UK CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2018 - 2024, USD MILLION
TABLE 77 UK CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICES TYPE, 2014 - 2017, USD MILLION
TABLE 78 UK CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICES TYPE, 2018 - 2024, USD MILLION
TABLE 79 UK CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2014 - 2017, USD MILLION
TABLE 80 UK CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2018 - 2024, USD MILLION
TABLE 81 UK CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2014 - 2017, USD MILLION
TABLE 82 UK CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2018 - 2024, USD MILLION
TABLE 83 UK CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2014 - 2017, USD MILLION
TABLE 84 UK CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2018 - 2024, USD MILLION
TABLE 85 FRANCE CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2014 - 2017, USD MILLION
TABLE 86 FRANCE CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2018 - 2024, USD MILLION
TABLE 87 FRANCE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2014 - 2017, USD MILLION
TABLE 88 FRANCE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2018 - 2024, USD MILLION
TABLE 89 FRANCE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2014 - 2017, USD MILLION
TABLE 90 FRANCE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2018 - 2024, USD MILLION
TABLE 91 FRANCE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICES TYPE, 2014 - 2017, USD MILLION
TABLE 92 FRANCE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICES TYPE, 2018 - 2024, USD MILLION
TABLE 93 FRANCE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2014 - 2017, USD MILLION
TABLE 94 FRANCE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2018 - 2024, USD MILLION
TABLE 95 FRANCE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2014 - 2017, USD MILLION
TABLE 96 FRANCE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2018 - 2024, USD MILLION
TABLE 97 FRANCE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2014 - 2017, USD MILLION
TABLE 98 FRANCE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2018 - 2024, USD MILLION
TABLE 99 RUSSIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2014 - 2017, USD MILLION
TABLE 100 RUSSIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2018 - 2024, USD MILLION
TABLE 101 RUSSIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2014 - 2017, USD MILLION
TABLE 102 RUSSIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2018 - 2024, USD MILLION
TABLE 103 RUSSIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2014 - 2017, USD MILLION
TABLE 104 RUSSIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2018 - 2024, USD MILLION
TABLE 105 RUSSIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICES TYPE, 2014 - 2017, USD MILLION
TABLE 106 RUSSIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICES TYPE, 2018 - 2024, USD MILLION
TABLE 107 RUSSIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2014 - 2017, USD MILLION
TABLE 108 RUSSIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2018 - 2024, USD MILLION
TABLE 109 RUSSIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2014 - 2017, USD MILLION
TABLE 110 RUSSIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2018 - 2024, USD MILLION
TABLE 111 RUSSIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2014 - 2017, USD MILLION
TABLE 112 RUSSIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2018 - 2024, USD MILLION
TABLE 113 SPAIN CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2014 - 2017, USD MILLION
TABLE 114 SPAIN CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2018 - 2024, USD MILLION
TABLE 115 SPAIN CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2014 - 2017, USD MILLION
TABLE 116 SPAIN CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2018 - 2024, USD MILLION
TABLE 117 SPAIN CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2014 - 2017, USD MILLION
TABLE 118 SPAIN CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2018 - 2024, USD MILLION
TABLE 119 SPAIN CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICES TYPE, 2014 - 2017, USD MILLION
TABLE 120 SPAIN CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICES TYPE, 2018 - 2024, USD MILLION
TABLE 121 SPAIN CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2014 - 2017, USD MILLION
TABLE 122 SPAIN CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2018 - 2024, USD MILLION
TABLE 123 SPAIN CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2014 - 2017, USD MILLION
TABLE 124 SPAIN CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2018 - 2024, USD MILLION
TABLE 125 SPAIN CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2014 - 2017, USD MILLION
TABLE 126 SPAIN CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2018 - 2024, USD MILLION
TABLE 127 ITALY CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2014 - 2017, USD MILLION
TABLE 128 ITALY CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2018 - 2024, USD MILLION
TABLE 129 ITALY CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2014 - 2017, USD MILLION
TABLE 130 ITALY CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2018 - 2024, USD MILLION
TABLE 131 ITALY CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2014 - 2017, USD MILLION
TABLE 132 ITALY CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2018 - 2024, USD MILLION
TABLE 133 ITALY CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICES TYPE, 2014 - 2017, USD MILLION
TABLE 134 ITALY CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICES TYPE, 2018 - 2024, USD MILLION
TABLE 135 ITALY CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2014 - 2017, USD MILLION
TABLE 136 ITALY CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2018 - 2024, USD MILLION
TABLE 137 ITALY CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2014 - 2017, USD MILLION
TABLE 138 ITALY CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2018 - 2024, USD MILLION
TABLE 139 ITALY CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2014 - 2017, USD MILLION
TABLE 140 ITALY CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2018 - 2024, USD MILLION
TABLE 141 REST OF EUROPE CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2014 - 2017, USD MILLION
TABLE 142 REST OF EUROPE CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2018 - 2024, USD MILLION
TABLE 143 REST OF EUROPE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2014 - 2017, USD MILLION
TABLE 144 REST OF EUROPE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2018 - 2024, USD MILLION
TABLE 145 REST OF EUROPE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2014 - 2017, USD MILLION
TABLE 146 REST OF EUROPE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2018 - 2024, USD MILLION
TABLE 147 REST OF EUROPE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICES TYPE, 2014 - 2017, USD MILLION
TABLE 148 REST OF EUROPE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICES TYPE, 2018 - 2024, USD MILLION
TABLE 149 REST OF EUROPE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2014 - 2017, USD MILLION
TABLE 150 REST OF EUROPE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2018 - 2024, USD MILLION
TABLE 151 REST OF EUROPE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2014 - 2017, USD MILLION
TABLE 152 REST OF EUROPE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2018 - 2024, USD MILLION
TABLE 153 REST OF EUROPE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2014 - 2017, USD MILLION
TABLE 154 REST OF EUROPE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2018 - 2024, USD MILLION
TABLE 155 KEY INFORMATION ? IBM CORPORATION
TABLE 156 KEY INFORMATION ? ORACLE CORPORATION
TABLE 157 KEY INFORMATION ? NICE LTD.
TABLE 158 KEY INFORMATION ? AVAYA
TABLE 159 KEY INFORMATION ? SAP SE
TABLE 160 KEY INFORMATION ? MICROSOFT CORPORATION
TABLE 161 KEY INFORMATION ? SALESFORCE.COM, INC.
TABLE 162 KEY INFORMATION ? PEGASYSTEMS INC.
TABLE 163 KEY INFORMATION ? OPEN TEXT CORPORATION
TABLE 164 KEY INFORMATION ? ASPECT SOFTWARE PARENT, INC.