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Europe Customer Journey Analytics Market By Component (Solution and Services), By Deployment Type (On-premise and Cloud), By Data Source (Web, Mobile, Email, Social Media, Store & Call Center and Others), By Application (Brand & Campaign Management, Customer Behavioral Analysis & Churn Management, Customer Experience Management, Customer Segmentation & Targeting and Product Management & Others), By Industry Vertical (BFSI, IT & Telecom, Healthcare, Retail & eCommerce, Government & Defense, Media & Entertainment, Manufacturing and Others), By Country, Growth Potential, Industry Analysis Report and Forecast, 2021 - 2027

Published Date : 12-May-2021

Pages: 162

Formats: PDF

The Europe Customer Journey Analytics Market would witness market growth of 17.2% CAGR during the forecast period (2021-2027). Customer journey analytics are a group of tools and applications that collect customer data through diversified or a sole source, examine this data, and offer insights on the customer data like its purchasing trends. Customer journey analytics offers companies and customer experience experts an effective tool to grasp customer desires and engages with individual customers at an extensive scale.

Its capability to examine diversified data points in real-time, assists enterprises to explore the essential customer journeys or trends and make priorities on these opportunities to optimistically influence business objectives like revenue development, declined churn, and enhanced customer experiences.

Growing patterns of analytics are due to a surge in the accessibility of real-time data and digitization causes adoption for consumer behavior data analytics. The analysis majorly aims on operations of the market to make efficient marketing decisions. The requirement of customer behavior data analysis results in a surge in demand for analysis of the consumer journey. The existence of large industries in the analytics domain has helped regions to add more to the development of the journey analytics market. The wide and effective utilization of these analytical tools majorly relies on the degree of technical knowledge the skilled IT professionals have. Complexity in technology and tools is a significant aspect that would hamper the development of the market.

Aspects that are boosting the development of the market are the rising demand for constant customer support during business interaction. Customer satisfaction is a marketing term that evaluates how items or services supplied by a company satisfy or surpass a customer’s expectation. Customer satisfaction is essential as it offers marketers and business owners with a metric that they can utilize to manage and enhance their businesses. The new investments and strategies of companies in every industry limit the use of modern methods and analysis techniques which can help them to have an enhanced relationship with customers.

The Germany market dominated the Europe Healthcare Customer Journey Analytics Market by Country 2020, thereby, achieving a market value of $197.9 million by 2027. The UK market is experiencing a CAGR of 17% during (2021 - 2027). Additionally, The France market is anticipated to witness a CAGR of 18.7% during (2021 - 2027).

Based on Component, the market is segmented into Solution and Services. Based on Deployment Type, the market is segmented into On-premise and Cloud. Based on Data Source, the market is segmented into Web, Mobile, Email, Social Media, Store & Call Center and Others. Based on Application, the market is segmented into Brand & Campaign Management, Customer Behavioral Analysis & Churn Management, Customer Experience Management, Customer Segmentation & Targeting and Product Management & Others. Based on Industry Vertical, the market is segmented into BFSI, IT & Telecom, Healthcare, Retail & eCommerce, Government & Defense, Media & Entertainment, Manufacturing and Others. Based on countries, the market is segmented into Germany, UK, France, Russia, Spain, Italy, and Rest of Europe.

Free Valuable Insights: The Global Customer Journey Analytics Market Size will Hit $28.9 Billion by 2027, at a CAGR of 18.1%

The market research report covers the analysis of key stake holders of the market. Key companies profiled in the report include Oracle Corporation, Adobe, Inc., Salesforce.com, Inc., NICE Ltd., SAP SE, Microsoft Corporation, Google, Inc., Cisco Systems, Inc., Teradata Corporation, and Genesys Telecommunications Laboratories, Inc.

Scope of the Study

Market Segments Covered in the Report:

By Component

  • Solution
  • Services

By Deployment Type

  • On-premise
  • Cloud

By Data Source

  • Web
  • Mobile
  • Email
  • Social Media
  • Store & Call Center
  • Others

By Application

  • Brand & Campaign Management
  • Customer Behavioral Analysis & Churn Management
  • Customer Experience Management
  • Customer Segmentation & Targeting
  • Product Management & Others

By Industry Vertical

  • BFSI
  • IT & Telecom
  • Healthcare
  • Retail & eCommerce
  • Government & Defense
  • Media & Entertainment
  • Manufacturing
  • Others

By Country

  • Germany
  • UK
  • France
  • Russia
  • Spain
  • Italy
  • Rest of Europe

Key Market Players

List of Companies Profiled in the Report:

  • Oracle Corporation
  • Adobe, Inc.
  • Salesforce.com, Inc.
  • NICE Ltd.
  • SAP SE
  • Microsoft Corporation
  • Google, Inc.
  • Cisco Systems, Inc.
  • Teradata Corporation
  • Genesys Telecommunications Laboratories, Inc.
Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 Europe Customer Journey Analytics Market, by Component
1.4.2 Europe Customer Journey Analytics Market, by Deployment Type
1.4.3 Europe Customer Journey Analytics Market, by Data Source
1.4.4 Europe Customer Journey Analytics Market, by Application
1.4.5 Europe Customer Journey Analytics Market, by Industry Vertical
1.4.6 Europe Customer Journey Analytics Market, by Country
1.5 Methodology for the research

Chapter 2. Market Overview
2.1 Introduction
2.1.1 Overview
2.1.2 Market Composition and Scenario
2.2 Key Factors Impacting the Market
2.2.1 Market Drivers
2.2.2 Market Restraints

Chapter 3. Competition Analysis - Global
3.1 KBV Cardinal Matrix
3.2 Recent Industry Wide Strategic Developments
3.2.1 Partnerships, Collaborations and Agreements
3.2.2 Product Launches and Product Expansions
3.2.3 Business Expansions
3.2.4 Acquisition and Mergers
3.3 Top Winning Strategies
3.3.1 Key Leading Strategies: Percentage Distribution (2016-2020)
3.3.2 Key Strategic Move: (Partnerships, Collaborations, and Agreements : 2017, Dec – 2021, Jan) Leading Players

Chapter 4. Europe Customer Journey Analytics Market by Component
4.1 Europe Customer Journey Analytics Solution Market by Country
4.2 Europe Customer Journey Analytics Services Market by Country

Chapter 5. Europe Customer Journey Analytics Market by Industry Vertical
5.1 Europe BFSI Customer Journey Analytics Market by Country
5.2 Europe IT & Telecom Customer Journey Analytics Market by Country
5.3 Europe Healthcare Customer Journey Analytics Market by Country
5.4 Europe Retail & eCommerce Customer Journey Analytics Market by Country
5.5 Europe Government & Defense Customer Journey Analytics Market by Country
5.6 Europe Media & Entertainment Customer Journey Analytics Market by Country
5.7 Europe Manufacturing Customer Journey Analytics Market by Country
5.8 Europe Other Industry Vertical Customer Journey Analytics Market by Country

Chapter 6. Europe Customer Journey Analytics Market by Application
6.1 Europe Customer Journey Analytics Brand & Campaign Management Market by Country
6.2 Europe Customer Journey Analytics Customer Behavioral Analysis & Churn Management Market by Country
6.3 Europe Customer Journey Analytics Customer Experience Management Market by Country
6.4 Europe Customer Journey Analytics Customer Segmentation & Targeting Market by Country
6.5 Europe Customer Journey Analytics Product Management & Others Market by Country

Chapter 7. Europe Customer Journey Analytics Market by Deployment Type
7.1 Europe On-premise Customer Journey Analytics Market by Country
7.2 Europe Cloud Customer Journey Analytics Market by Country

Chapter 8. Europe Customer Journey Analytics Market by Data Source
8.1 Europe Web Customer Journey Analytics Market by Country
8.2 Europe Mobile Customer Journey Analytics Market by Country
8.3 Europe Email Customer Journey Analytics Market by Country
8.4 Europe Social Media Customer Journey Analytics Market by Country
8.5 Europe Store & Call Center Customer Journey Analytics Market by Country
8.6 Europe Others Customer Journey Analytics Market by Country

Chapter 9. Europe Customer Journey Analytics Market by Country
9.1 Germany Customer Journey Analytics Market
9.1.1 Germany Customer Journey Analytics Market by Component
9.1.2 Germany Customer Journey Analytics Market by Industry Vertical
9.1.3 Germany Customer Journey Analytics Market by Application
9.1.4 Germany Customer Journey Analytics Market by Deployment Type
9.1.5 Germany Customer Journey Analytics Market by Data Source
9.2 UK Customer Journey Analytics Market
9.2.1 UK Customer Journey Analytics Market by Component
9.2.2 UK Customer Journey Analytics Market by Industry Vertical
9.2.3 UK Customer Journey Analytics Market by Application
9.2.4 UK Customer Journey Analytics Market by Deployment Type
9.2.5 UK Customer Journey Analytics Market by Data Source
9.3 France Customer Journey Analytics Market
9.3.1 France Customer Journey Analytics Market by Component
9.3.2 France Customer Journey Analytics Market by Industry Vertical
9.3.3 France Customer Journey Analytics Market by Application
9.3.4 France Customer Journey Analytics Market by Deployment Type
9.3.5 France Customer Journey Analytics Market by Data Source
9.4 Russia Customer Journey Analytics Market
9.4.1 Russia Customer Journey Analytics Market by Component
9.4.2 Russia Customer Journey Analytics Market by Industry Vertical
9.4.3 Russia Customer Journey Analytics Market by Application
9.4.4 Russia Customer Journey Analytics Market by Deployment Type
9.4.5 Russia Customer Journey Analytics Market by Data Source
9.5 Spain Customer Journey Analytics Market
9.5.1 Spain Customer Journey Analytics Market by Component
9.5.2 Spain Customer Journey Analytics Market by Industry Vertical
9.5.3 Spain Customer Journey Analytics Market by Application
9.5.4 Spain Customer Journey Analytics Market by Deployment Type
9.5.5 Spain Customer Journey Analytics Market by Data Source
9.6 Italy Customer Journey Analytics Market
9.6.1 Italy Customer Journey Analytics Market by Component
9.6.2 Italy Customer Journey Analytics Market by Industry Vertical
9.6.3 Italy Customer Journey Analytics Market by Application
9.6.4 Italy Customer Journey Analytics Market by Deployment Type
9.6.5 Italy Customer Journey Analytics Market by Data Source
9.7 Rest of Europe Customer Journey Analytics Market
9.7.1 Rest of Europe Customer Journey Analytics Market by Component
9.7.2 Rest of Europe Customer Journey Analytics Market by Industry Vertical
9.7.3 Rest of Europe Customer Journey Analytics Market by Application
9.7.4 Rest of Europe Customer Journey Analytics Market by Deployment Type
9.7.5 Rest of Europe Customer Journey Analytics Market by Data Source

Chapter 10. Company Profiles
10.1 Oracle Corporation
10.1.1 Company Overview
10.1.2 Financial Analysis
10.1.3 Segmental and Regional Analysis
10.1.4 Research & Development Expense
10.1.5 Recent strategies and developments:
10.1.5.1 Product Launches and Product Expansions:
10.1.5.2 Partnerships, Collaborations, and Agreements:
10.1.5.3 Acquisition and Mergers:
10.1.6 SWOT Analysis
10.2 Adobe, Inc.
10.2.1 Company Overview
10.2.2 Financial Analysis
10.2.3 Segmental and Regional Analysis
10.2.4 Research & Development Expense
10.2.5 Recent strategies and developments:
10.2.5.1 Product Launches and Product Expansions:
10.2.5.2 Partnerships, Collaborations, and Agreements:
10.2.5.3 Acquisition and Mergers:
10.2.6 SWOT Analysis
10.3 Salesforce.com, Inc.
10.3.1 Company Overview
10.3.2 Financial Analysis
10.3.3 Regional Analysis
10.3.4 Research & Development Expense
10.3.5 Recent strategies and developments:
10.3.5.1 Product Launches and Product Expansions:
10.3.5.2 Acquisition and Mergers:
10.3.5.3 Partnerships, Collaborations, and Agreements:
10.3.6 SWOT Analysis
10.4 NICE Ltd.
10.4.1 Company Overview
10.4.2 Financial Analysis
10.4.3 Segmental and Regional Analysis
10.4.4 Research & Development Expenses
10.4.5 Recent strategies and developments:
10.4.5.1 Product Launches and Product Expansions:
10.4.5.2 Partnerships, Collaborations, and Agreements:
10.4.5.3 Acquisition and Mergers:
10.5 SAP SE
10.5.1 Company Overview
10.5.2 Financial Analysis
10.5.3 Segmental and Regional Analysis
10.5.4 Research & Development Expense
10.5.5 Recent strategies and developments:
10.5.5.1 Product Launches and Product Expansions:
10.5.5.2 Partnerships, Collaborations, and Agreements:
10.5.5.3 Acquisition and Mergers:
10.5.6 SWOT Analysis
10.6 Microsoft Corporation
10.6.1 Company Overview
10.6.2 Financial Analysis
10.6.3 Segmental and Regional Analysis
10.6.4 Research & Development Expenses
10.6.5 Recent strategies and developments:
10.6.5.1 Partnerships, Collaborations, and Agreements:
10.6.6 SWOT Analysis
10.7 Google, Inc.
10.7.1 Company Overview
10.7.2 Financial Analysis
10.7.3 Segmental and Regional Analysis
10.7.4 Research & Development Expense
10.7.5 Recent strategies and developments:
10.7.5.1 Partnerships, Collaborations, and Agreements:
10.7.5.2 Acquisition and Mergers:
10.7.6 SWOT Analysis
10.8 Cisco Systems, Inc.
10.8.1 Company Overview
10.8.2 Financial Analysis
10.8.3 Regional Analysis
10.8.4 Research & Development Expense
10.8.5 Recent strategies and developments:
10.8.5.1 Partnerships, Collaborations, and Agreements:
10.8.5.2 Acquisition and Mergers:
10.8.6 SWOT Analysis
10.9 Teradata Corporation
10.9.1 Company Overview
10.9.2 Financial Analysis
10.9.3 Regional Analysis
10.9.4 Research & Development Expense
10.9.5 Recent strategies and developments:
10.9.5.1 Product Launches and Product Expansions:
10.9.5.2 Partnerships, Collaborations, and Agreements:
10.9.6 SWOT Analysis
10.10. Genesys Telecommunications Laboratories, Inc.
10.10.1 Company Overview
10.10.2 Recent strategies and developments:
10.10.2.1 Business Expansions:
10.10.2.2 Partnerships, Collaborations, and Agreements:
10.10.2.3 Acquisition and Mergers:
TABLE 1 Europe Customer Journey Analytics Market, 2017 - 2020, USD Million
TABLE 2 Europe Customer Journey Analytics Market, 2021 - 2027, USD Million
TABLE 3 Partnerships, Collaborations and Agreements– Customer Journey Analytics Market
TABLE 4 Product Launches And Product Expansions– Customer Journey Analytics Market
TABLE 5 Business Expansions– Customer Journey Analytics Market
TABLE 6 Acquisition and Mergers– Customer Journey Analytics Market
TABLE 7 Europe Customer Journey Analytics Market by Component, 2017 - 2020, USD Million
TABLE 8 Europe Customer Journey Analytics Market by Component, 2021 - 2027, USD Million
TABLE 9 Europe Customer Journey Analytics Solution Market by Country, 2017 - 2020, USD Million
TABLE 10 Europe Customer Journey Analytics Solution Market by Country, 2021 - 2027, USD Million
TABLE 11 Europe Customer Journey Analytics Services Market by Country, 2017 - 2020, USD Million
TABLE 12 Europe Customer Journey Analytics Services Market by Country, 2021 - 2027, USD Million
TABLE 13 Europe Customer Journey Analytics Market by Industry Vertical, 2017 - 2020, USD Million
TABLE 14 Europe Customer Journey Analytics Market by Industry Vertical, 2021 - 2027, USD Million
TABLE 15 Europe BFSI Customer Journey Analytics Market by Country, 2017 - 2020, USD Million
TABLE 16 Europe BFSI Customer Journey Analytics Market by Country, 2021 - 2027, USD Million
TABLE 17 Europe IT & Telecom Customer Journey Analytics Market by Country, 2017 - 2020, USD Million
TABLE 18 Europe IT & Telecom Customer Journey Analytics Market by Country, 2021 - 2027, USD Million
TABLE 19 Europe Healthcare Customer Journey Analytics Market by Country, 2017 - 2020, USD Million
TABLE 20 Europe Healthcare Customer Journey Analytics Market by Country, 2021 - 2027, USD Million
TABLE 21 Europe Retail & eCommerce Customer Journey Analytics Market by Country, 2017 - 2020, USD Million
TABLE 22 Europe Retail & eCommerce Customer Journey Analytics Market by Country, 2021 - 2027, USD Million
TABLE 23 Europe Government & Defense Customer Journey Analytics Market by Country, 2017 - 2020, USD Million
TABLE 24 Europe Government & Defense Customer Journey Analytics Market by Country, 2021 - 2027, USD Million
TABLE 25 Europe Media & Entertainment Customer Journey Analytics Market by Country, 2017 - 2020, USD Million
TABLE 26 Europe Media & Entertainment Customer Journey Analytics Market by Country, 2021 - 2027, USD Million
TABLE 27 Europe Manufacturing Customer Journey Analytics Market by Country, 2017 - 2020, USD Million
TABLE 28 Europe Manufacturing Customer Journey Analytics Market by Country, 2021 - 2027, USD Million
TABLE 29 Europe Other Industry Vertical Customer Journey Analytics Market by Country, 2017 - 2020, USD Million
TABLE 30 Europe Other Industry Vertical Customer Journey Analytics Market by Country, 2021 - 2027, USD Million
TABLE 31 Europe Customer Journey Analytics Market by Application, 2017 - 2020, USD Million
TABLE 32 Europe Customer Journey Analytics Market by Application, 2021 - 2027, USD Million
TABLE 33 Europe Customer Journey Analytics Brand & Campaign Management Market by Country, 2017 - 2020, USD Million
TABLE 34 Europe Customer Journey Analytics Brand & Campaign Management Market by Country, 2021 - 2027, USD Million
TABLE 35 Europe Customer Journey Analytics Customer Behavioral Analysis & Churn Management Market by Country, 2017 - 2020, USD Million
TABLE 36 Europe Customer Journey Analytics Customer Behavioral Analysis & Churn Management Market by Country, 2021 - 2027, USD Million
TABLE 37 Europe Customer Journey Analytics Customer Experience Management Market by Country, 2017 - 2020, USD Million
TABLE 38 Europe Customer Journey Analytics Customer Experience Management Market by Country, 2021 - 2027, USD Million
TABLE 39 Europe Customer Journey Analytics Customer Segmentation & Targeting Market by Country, 2017 - 2020, USD Million
TABLE 40 Europe Customer Journey Analytics Customer Segmentation & Targeting Market by Country, 2021 - 2027, USD Million
TABLE 41 Europe Customer Journey Analytics Product Management & Others Market by Country, 2017 - 2020, USD Million
TABLE 42 Europe Customer Journey Analytics Product Management & Others Market by Country, 2021 - 2027, USD Million
TABLE 43 Europe Customer Journey Analytics Market by Deployment Type, 2017 - 2020, USD Million
TABLE 44 Europe Customer Journey Analytics Market by Deployment Type, 2021 - 2027, USD Million
TABLE 45 Europe On-premise Customer Journey Analytics Market by Country, 2017 - 2020, USD Million
TABLE 46 Europe On-premise Customer Journey Analytics Market by Country, 2021 - 2027, USD Million
TABLE 47 Europe Cloud Customer Journey Analytics Market by Country, 2017 - 2020, USD Million
TABLE 48 Europe Cloud Customer Journey Analytics Market by Country, 2021 - 2027, USD Million
TABLE 49 Europe Customer Journey Analytics Market by Data Source, 2017 - 2020, USD Million
TABLE 50 Europe Customer Journey Analytics Market by Data Source, 2021 - 2027, USD Million
TABLE 51 Europe Web Customer Journey Analytics Market by Country, 2017 - 2020, USD Million
TABLE 52 Europe Web Customer Journey Analytics Market by Country, 2021 - 2027, USD Million
TABLE 53 Europe Mobile Customer Journey Analytics Market by Country, 2017 - 2020, USD Million
TABLE 54 Europe Mobile Customer Journey Analytics Market by Country, 2021 - 2027, USD Million
TABLE 55 Europe Email Customer Journey Analytics Market by Country, 2017 - 2020, USD Million
TABLE 56 Europe Email Customer Journey Analytics Market by Country, 2021 - 2027, USD Million
TABLE 57 Europe Social Media Customer Journey Analytics Market by Country, 2017 - 2020, USD Million
TABLE 58 Europe Social Media Customer Journey Analytics Market by Country, 2021 - 2027, USD Million
TABLE 59 Europe Store & Call Center Customer Journey Analytics Market by Country, 2017 - 2020, USD Million
TABLE 60 Europe Store & Call Center Customer Journey Analytics Market by Country, 2021 - 2027, USD Million
TABLE 61 Europe Others Customer Journey Analytics Market by Country, 2017 - 2020, USD Million
TABLE 62 Europe Others Customer Journey Analytics Market by Country, 2021 - 2027, USD Million
TABLE 63 Europe Customer Journey Analytics Market by Country, 2017 - 2020, USD Million
TABLE 64 Europe Customer Journey Analytics Market by Country, 2021 - 2027, USD Million
TABLE 65 Germany Customer Journey Analytics Market, 2017 - 2020, USD Million
TABLE 66 Germany Customer Journey Analytics Market, 2021 - 2027, USD Million
TABLE 67 Germany Customer Journey Analytics Market by Component, 2017 - 2020, USD Million
TABLE 68 Germany Customer Journey Analytics Market by Component, 2021 - 2027, USD Million
TABLE 69 Germany Customer Journey Analytics Market by Industry Vertical, 2017 - 2020, USD Million
TABLE 70 Germany Customer Journey Analytics Market by Industry Vertical, 2021 - 2027, USD Million
TABLE 71 Germany Customer Journey Analytics Market by Application, 2017 - 2020, USD Million
TABLE 72 Germany Customer Journey Analytics Market by Application, 2021 - 2027, USD Million
TABLE 73 Germany Customer Journey Analytics Market by Deployment Type, 2017 - 2020, USD Million
TABLE 74 Germany Customer Journey Analytics Market by Deployment Type, 2021 - 2027, USD Million
TABLE 75 Germany Customer Journey Analytics Market by Data Source, 2017 - 2020, USD Million
TABLE 76 Germany Customer Journey Analytics Market by Data Source, 2021 - 2027, USD Million
TABLE 77 UK Customer Journey Analytics Market, 2017 - 2020, USD Million
TABLE 78 UK Customer Journey Analytics Market, 2021 - 2027, USD Million
TABLE 79 UK Customer Journey Analytics Market by Component, 2017 - 2020, USD Million
TABLE 80 UK Customer Journey Analytics Market by Component, 2021 - 2027, USD Million
TABLE 81 UK Customer Journey Analytics Market by Industry Vertical, 2017 - 2020, USD Million
TABLE 82 UK Customer Journey Analytics Market by Industry Vertical, 2021 - 2027, USD Million
TABLE 83 UK Customer Journey Analytics Market by Application, 2017 - 2020, USD Million
TABLE 84 UK Customer Journey Analytics Market by Application, 2021 - 2027, USD Million
TABLE 85 UK Customer Journey Analytics Market by Deployment Type, 2017 - 2020, USD Million
TABLE 86 UK Customer Journey Analytics Market by Deployment Type, 2021 - 2027, USD Million
TABLE 87 UK Customer Journey Analytics Market by Data Source, 2017 - 2020, USD Million
TABLE 88 UK Customer Journey Analytics Market by Data Source, 2021 - 2027, USD Million
TABLE 89 France Customer Journey Analytics Market, 2017 - 2020, USD Million
TABLE 90 France Customer Journey Analytics Market, 2021 - 2027, USD Million
TABLE 91 France Customer Journey Analytics Market by Component, 2017 - 2020, USD Million
TABLE 92 France Customer Journey Analytics Market by Component, 2021 - 2027, USD Million
TABLE 93 France Customer Journey Analytics Market by Industry Vertical, 2017 - 2020, USD Million
TABLE 94 France Customer Journey Analytics Market by Industry Vertical, 2021 - 2027, USD Million
TABLE 95 France Customer Journey Analytics Market by Application, 2017 - 2020, USD Million
TABLE 96 France Customer Journey Analytics Market by Application, 2021 - 2027, USD Million
TABLE 97 France Customer Journey Analytics Market by Deployment Type, 2017 - 2020, USD Million
TABLE 98 France Customer Journey Analytics Market by Deployment Type, 2021 - 2027, USD Million
TABLE 99 France Customer Journey Analytics Market by Data Source, 2017 - 2020, USD Million
TABLE 100 France Customer Journey Analytics Market by Data Source, 2021 - 2027, USD Million
TABLE 101 Russia Customer Journey Analytics Market, 2017 - 2020, USD Million
TABLE 102 Russia Customer Journey Analytics Market, 2021 - 2027, USD Million
TABLE 103 Russia Customer Journey Analytics Market by Component, 2017 - 2020, USD Million
TABLE 104 Russia Customer Journey Analytics Market by Component, 2021 - 2027, USD Million
TABLE 105 Russia Customer Journey Analytics Market by Industry Vertical, 2017 - 2020, USD Million
TABLE 106 Russia Customer Journey Analytics Market by Industry Vertical, 2021 - 2027, USD Million
TABLE 107 Russia Customer Journey Analytics Market by Application, 2017 - 2020, USD Million
TABLE 108 Russia Customer Journey Analytics Market by Application, 2021 - 2027, USD Million
TABLE 109 Russia Customer Journey Analytics Market by Deployment Type, 2017 - 2020, USD Million
TABLE 110 Russia Customer Journey Analytics Market by Deployment Type, 2021 - 2027, USD Million
TABLE 111 Russia Customer Journey Analytics Market by Data Source, 2017 - 2020, USD Million
TABLE 112 Russia Customer Journey Analytics Market by Data Source, 2021 - 2027, USD Million
TABLE 113 Spain Customer Journey Analytics Market, 2017 - 2020, USD Million
TABLE 114 Spain Customer Journey Analytics Market, 2021 - 2027, USD Million
TABLE 115 Spain Customer Journey Analytics Market by Component, 2017 - 2020, USD Million
TABLE 116 Spain Customer Journey Analytics Market by Component, 2021 - 2027, USD Million
TABLE 117 Spain Customer Journey Analytics Market by Industry Vertical, 2017 - 2020, USD Million
TABLE 118 Spain Customer Journey Analytics Market by Industry Vertical, 2021 - 2027, USD Million
TABLE 119 Spain Customer Journey Analytics Market by Application, 2017 - 2020, USD Million
TABLE 120 Spain Customer Journey Analytics Market by Application, 2021 - 2027, USD Million
TABLE 121 Spain Customer Journey Analytics Market by Deployment Type, 2017 - 2020, USD Million
TABLE 122 Spain Customer Journey Analytics Market by Deployment Type, 2021 - 2027, USD Million
TABLE 123 Spain Customer Journey Analytics Market by Data Source, 2017 - 2020, USD Million
TABLE 124 Spain Customer Journey Analytics Market by Data Source, 2021 - 2027, USD Million
TABLE 125 Italy Customer Journey Analytics Market, 2017 - 2020, USD Million
TABLE 126 Italy Customer Journey Analytics Market, 2021 - 2027, USD Million
TABLE 127 Italy Customer Journey Analytics Market by Component, 2017 - 2020, USD Million
TABLE 128 Italy Customer Journey Analytics Market by Component, 2021 - 2027, USD Million
TABLE 129 Italy Customer Journey Analytics Market by Industry Vertical, 2017 - 2020, USD Million
TABLE 130 Italy Customer Journey Analytics Market by Industry Vertical, 2021 - 2027, USD Million
TABLE 131 Italy Customer Journey Analytics Market by Application, 2017 - 2020, USD Million
TABLE 132 Italy Customer Journey Analytics Market by Application, 2021 - 2027, USD Million
TABLE 133 Italy Customer Journey Analytics Market by Deployment Type, 2017 - 2020, USD Million
TABLE 134 Italy Customer Journey Analytics Market by Deployment Type, 2021 - 2027, USD Million
TABLE 135 Italy Customer Journey Analytics Market by Data Source, 2017 - 2020, USD Million
TABLE 136 Italy Customer Journey Analytics Market by Data Source, 2021 - 2027, USD Million
TABLE 137 Rest of Europe Customer Journey Analytics Market, 2017 - 2020, USD Million
TABLE 138 Rest of Europe Customer Journey Analytics Market, 2021 - 2027, USD Million
TABLE 139 Rest of Europe Customer Journey Analytics Market by Component, 2017 - 2020, USD Million
TABLE 140 Rest of Europe Customer Journey Analytics Market by Component, 2021 - 2027, USD Million
TABLE 141 Rest of Europe Customer Journey Analytics Market by Industry Vertical, 2017 - 2020, USD Million
TABLE 142 Rest of Europe Customer Journey Analytics Market by Industry Vertical, 2021 - 2027, USD Million
TABLE 143 Rest of Europe Customer Journey Analytics Market by Application, 2017 - 2020, USD Million
TABLE 144 Rest of Europe Customer Journey Analytics Market by Application, 2021 - 2027, USD Million
TABLE 145 Rest of Europe Customer Journey Analytics Market by Deployment Type, 2017 - 2020, USD Million
TABLE 146 Rest of Europe Customer Journey Analytics Market by Deployment Type, 2021 - 2027, USD Million
TABLE 147 Rest of Europe Customer Journey Analytics Market by Data Source, 2017 - 2020, USD Million
TABLE 148 Rest of Europe Customer Journey Analytics Market by Data Source, 2021 - 2027, USD Million
TABLE 149 Key Information – Oracle Corporation
TABLE 150 Key Information – Adobe, Inc.
TABLE 151 Key Information –Salesforce.com, Inc.
TABLE 152 key information – NICE Ltd.
TABLE 153 Key Information – SAP SE
TABLE 154 key information – Microsoft Corporation
TABLE 155 Key Information – Google, Inc.
TABLE 156 Key Information – Cisco Systems, Inc.
TABLE 157 Key Information – Teradata Corporation
TABLE 158 Key Information – Genesys Telecommunications Laboratories, Inc.

List of Figures
FIG 1 Methodology for the research
FIG 2 KBV Cardinal Matrix
FIG 3 Key Leading Strategies: Percentage Distribution (2016-2020)
FIG 4 Key Strategic Move: (Partnerships, Collaborations, and Agreements : 2017, Dec – 2021, Jan) Leading Players
FIG 5 Recent strategies and developments: Oracle Corporation
FIG 6 SWOT analysis: Oracle Corporation
FIG 7 Recent strategies and developments: Adobe, Inc.
FIG 8 SWOT Analysis: Adobe, inc.
FIG 9 Recent strategies and developments: Salesforce.com, Inc.
FIG 10 SWOT Analysis: Salesforce.com Inc.
FIG 11 Recent strategies and developments: NICE Ltd.
FIG 12 Recent strategies and developments: SAP SE
FIG 13 SWOT Analysis: SAP SE
FIG 14 SWOT Analysis: Microsoft Corporation
FIG 15 Recent strategies and developments: Google, Inc.
FIG 16 SWOT Analysis: Alphabet Inc. (Google Inc.)
FIG 17 Recent strategies and developments: Cisco Systems, Inc.
FIG 18 SWOT Analysis: Cisco Systems, Inc.
FIG 19 Recent strategies and developments: Teradata Corporation
FIG 20 SWOT Analysis: Teradata Corporation
FIG 21 Recent strategies and developments: Genesys Telecommunications Laboratories, Inc.

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