Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 Europe Customer Journey Analytics Market, by Component
1.4.2 Europe Customer Journey Analytics Market, by Deployment Type
1.4.3 Europe Customer Journey Analytics Market, by Data Source
1.4.4 Europe Customer Journey Analytics Market, by Application
1.4.5 Europe Customer Journey Analytics Market, by Industry Vertical
1.4.6 Europe Customer Journey Analytics Market, by Country
1.5 Methodology for the research
Chapter 2. Market Overview
2.1 Introduction
2.1.1 Overview
2.1.2 Market Composition and Scenario
2.2 Key Factors Impacting the Market
2.2.1 Market Drivers
2.2.2 Market Restraints
Chapter 3. Competition Analysis - Global
3.1 KBV Cardinal Matrix
3.2 Recent Industry Wide Strategic Developments
3.2.1 Partnerships, Collaborations and Agreements
3.2.2 Product Launches and Product Expansions
3.2.3 Business Expansions
3.2.4 Acquisition and Mergers
3.3 Top Winning Strategies
3.3.1 Key Leading Strategies: Percentage Distribution (2016-2020)
3.3.2 Key Strategic Move: (Partnerships, Collaborations, and Agreements : 2017, Dec – 2021, Jan) Leading Players
Chapter 4. Europe Customer Journey Analytics Market by Component
4.1 Europe Customer Journey Analytics Solution Market by Country
4.2 Europe Customer Journey Analytics Services Market by Country
Chapter 5. Europe Customer Journey Analytics Market by Industry Vertical
5.1 Europe BFSI Customer Journey Analytics Market by Country
5.2 Europe IT & Telecom Customer Journey Analytics Market by Country
5.3 Europe Healthcare Customer Journey Analytics Market by Country
5.4 Europe Retail & eCommerce Customer Journey Analytics Market by Country
5.5 Europe Government & Defense Customer Journey Analytics Market by Country
5.6 Europe Media & Entertainment Customer Journey Analytics Market by Country
5.7 Europe Manufacturing Customer Journey Analytics Market by Country
5.8 Europe Other Industry Vertical Customer Journey Analytics Market by Country
Chapter 6. Europe Customer Journey Analytics Market by Application
6.1 Europe Customer Journey Analytics Brand & Campaign Management Market by Country
6.2 Europe Customer Journey Analytics Customer Behavioral Analysis & Churn Management Market by Country
6.3 Europe Customer Journey Analytics Customer Experience Management Market by Country
6.4 Europe Customer Journey Analytics Customer Segmentation & Targeting Market by Country
6.5 Europe Customer Journey Analytics Product Management & Others Market by Country
Chapter 7. Europe Customer Journey Analytics Market by Deployment Type
7.1 Europe On-premise Customer Journey Analytics Market by Country
7.2 Europe Cloud Customer Journey Analytics Market by Country
Chapter 8. Europe Customer Journey Analytics Market by Data Source
8.1 Europe Web Customer Journey Analytics Market by Country
8.2 Europe Mobile Customer Journey Analytics Market by Country
8.3 Europe Email Customer Journey Analytics Market by Country
8.4 Europe Social Media Customer Journey Analytics Market by Country
8.5 Europe Store & Call Center Customer Journey Analytics Market by Country
8.6 Europe Others Customer Journey Analytics Market by Country
Chapter 9. Europe Customer Journey Analytics Market by Country
9.1 Germany Customer Journey Analytics Market
9.1.1 Germany Customer Journey Analytics Market by Component
9.1.2 Germany Customer Journey Analytics Market by Industry Vertical
9.1.3 Germany Customer Journey Analytics Market by Application
9.1.4 Germany Customer Journey Analytics Market by Deployment Type
9.1.5 Germany Customer Journey Analytics Market by Data Source
9.2 UK Customer Journey Analytics Market
9.2.1 UK Customer Journey Analytics Market by Component
9.2.2 UK Customer Journey Analytics Market by Industry Vertical
9.2.3 UK Customer Journey Analytics Market by Application
9.2.4 UK Customer Journey Analytics Market by Deployment Type
9.2.5 UK Customer Journey Analytics Market by Data Source
9.3 France Customer Journey Analytics Market
9.3.1 France Customer Journey Analytics Market by Component
9.3.2 France Customer Journey Analytics Market by Industry Vertical
9.3.3 France Customer Journey Analytics Market by Application
9.3.4 France Customer Journey Analytics Market by Deployment Type
9.3.5 France Customer Journey Analytics Market by Data Source
9.4 Russia Customer Journey Analytics Market
9.4.1 Russia Customer Journey Analytics Market by Component
9.4.2 Russia Customer Journey Analytics Market by Industry Vertical
9.4.3 Russia Customer Journey Analytics Market by Application
9.4.4 Russia Customer Journey Analytics Market by Deployment Type
9.4.5 Russia Customer Journey Analytics Market by Data Source
9.5 Spain Customer Journey Analytics Market
9.5.1 Spain Customer Journey Analytics Market by Component
9.5.2 Spain Customer Journey Analytics Market by Industry Vertical
9.5.3 Spain Customer Journey Analytics Market by Application
9.5.4 Spain Customer Journey Analytics Market by Deployment Type
9.5.5 Spain Customer Journey Analytics Market by Data Source
9.6 Italy Customer Journey Analytics Market
9.6.1 Italy Customer Journey Analytics Market by Component
9.6.2 Italy Customer Journey Analytics Market by Industry Vertical
9.6.3 Italy Customer Journey Analytics Market by Application
9.6.4 Italy Customer Journey Analytics Market by Deployment Type
9.6.5 Italy Customer Journey Analytics Market by Data Source
9.7 Rest of Europe Customer Journey Analytics Market
9.7.1 Rest of Europe Customer Journey Analytics Market by Component
9.7.2 Rest of Europe Customer Journey Analytics Market by Industry Vertical
9.7.3 Rest of Europe Customer Journey Analytics Market by Application
9.7.4 Rest of Europe Customer Journey Analytics Market by Deployment Type
9.7.5 Rest of Europe Customer Journey Analytics Market by Data Source
Chapter 10. Company Profiles
10.1 Oracle Corporation
10.1.1 Company Overview
10.1.2 Financial Analysis
10.1.3 Segmental and Regional Analysis
10.1.4 Research & Development Expense
10.1.5 Recent strategies and developments:
10.1.5.1 Product Launches and Product Expansions:
10.1.5.2 Partnerships, Collaborations, and Agreements:
10.1.5.3 Acquisition and Mergers:
10.1.6 SWOT Analysis
10.2 Adobe, Inc.
10.2.1 Company Overview
10.2.2 Financial Analysis
10.2.3 Segmental and Regional Analysis
10.2.4 Research & Development Expense
10.2.5 Recent strategies and developments:
10.2.5.1 Product Launches and Product Expansions:
10.2.5.2 Partnerships, Collaborations, and Agreements:
10.2.5.3 Acquisition and Mergers:
10.2.6 SWOT Analysis
10.3 Salesforce.com, Inc.
10.3.1 Company Overview
10.3.2 Financial Analysis
10.3.3 Regional Analysis
10.3.4 Research & Development Expense
10.3.5 Recent strategies and developments:
10.3.5.1 Product Launches and Product Expansions:
10.3.5.2 Acquisition and Mergers:
10.3.5.3 Partnerships, Collaborations, and Agreements:
10.3.6 SWOT Analysis
10.4 NICE Ltd.
10.4.1 Company Overview
10.4.2 Financial Analysis
10.4.3 Segmental and Regional Analysis
10.4.4 Research & Development Expenses
10.4.5 Recent strategies and developments:
10.4.5.1 Product Launches and Product Expansions:
10.4.5.2 Partnerships, Collaborations, and Agreements:
10.4.5.3 Acquisition and Mergers:
10.5 SAP SE
10.5.1 Company Overview
10.5.2 Financial Analysis
10.5.3 Segmental and Regional Analysis
10.5.4 Research & Development Expense
10.5.5 Recent strategies and developments:
10.5.5.1 Product Launches and Product Expansions:
10.5.5.2 Partnerships, Collaborations, and Agreements:
10.5.5.3 Acquisition and Mergers:
10.5.6 SWOT Analysis
10.6 Microsoft Corporation
10.6.1 Company Overview
10.6.2 Financial Analysis
10.6.3 Segmental and Regional Analysis
10.6.4 Research & Development Expenses
10.6.5 Recent strategies and developments:
10.6.5.1 Partnerships, Collaborations, and Agreements:
10.6.6 SWOT Analysis
10.7 Google, Inc.
10.7.1 Company Overview
10.7.2 Financial Analysis
10.7.3 Segmental and Regional Analysis
10.7.4 Research & Development Expense
10.7.5 Recent strategies and developments:
10.7.5.1 Partnerships, Collaborations, and Agreements:
10.7.5.2 Acquisition and Mergers:
10.7.6 SWOT Analysis
10.8 Cisco Systems, Inc.
10.8.1 Company Overview
10.8.2 Financial Analysis
10.8.3 Regional Analysis
10.8.4 Research & Development Expense
10.8.5 Recent strategies and developments:
10.8.5.1 Partnerships, Collaborations, and Agreements:
10.8.5.2 Acquisition and Mergers:
10.8.6 SWOT Analysis
10.9 Teradata Corporation
10.9.1 Company Overview
10.9.2 Financial Analysis
10.9.3 Regional Analysis
10.9.4 Research & Development Expense
10.9.5 Recent strategies and developments:
10.9.5.1 Product Launches and Product Expansions:
10.9.5.2 Partnerships, Collaborations, and Agreements:
10.9.6 SWOT Analysis
10.10. Genesys Telecommunications Laboratories, Inc.
10.10.1 Company Overview
10.10.2 Recent strategies and developments:
10.10.2.1 Business Expansions:
10.10.2.2 Partnerships, Collaborations, and Agreements:
10.10.2.3 Acquisition and Mergers: