Europe Emotion Analytics Market By Type (Text Analytics, Speech Analytics and Facial & Video Analytics) By Application (Customer Experience Management, Sales & Marketing Management, Competitive Intelligence, Workforce Management and Others) By Organization Size (Large Enterprises and Small & Medium-Sized Enterprises) By End User (Retail & Consumer Goods, Telecom & IT, Government, Healthcare, BFSI, Media & Entertainment and Others)

The Europe Emotion Analytics Market would witness market growth of 14.7% CAGR during the forecast period (2019-2025).

Emotions analytics software, which can either be a stand-alone application or constructed on top of a CRM scheme, uses audio mining methods and a correlation engine to match the phrases of a caller with human emotions. Language-agnostic EA software can also monitor the speech tone of the caller and how often a specific term is repeated to provide more insight into the emotional state of the caller. Dashboards indicating the emotions of the caller and the call center agent help the supervisors to know which calls go smoothly and which calls require intervention. Emotion-sensing technologies like facial recognition software and digital assistant applications, together, are expected to considerably enhance UX.

Based on Type, the market is segmented into Text Analytics, Speech Analytics and Facial & Video Analytics. Based on Application, the market is segmented into Customer Experience Management, Sales & Marketing Management, Competitive Intelligence, Workforce Management and Others. Based on Organization Size, the market is segmented into Large Enterprises and Small & Medium-Sized Enterprises. Based on End User, the market is segmented into Retail & Consumer Goods, Telecom & IT, Government, Healthcare, BFSI, Media & Entertainment and Others. Based on countries, the market is segmented into Germany, UK, France, Russia, Spain, Italy, and Rest of Europe.

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The market research report covers the analysis of key stake holders of the market. Key companies profiled in the report include Affectiva, Inc., Beyond Verbal Communication, Ltd., IMotions A/S, Noldus Information Technology, Inc., Cogito Corporation, Kairos AR, Inc., Google, Inc., IBM Corporation, Microsoft Corporation and Apple, Inc.

Scope of the Emotion Analytics Market Analysis

Market Segmentation:

By Type

• Text Analytics
• Speech Analytics
• Facial and Video Analytics

By Application

• Customer Experience Management
• Sales and Marketing Management
• Competitive Intelligence
• Workforce Management
• Others

Organization Size

• Large Enterprises
• Small and Medium-Sized Enterprises

By End User

• Retail and Consumer Goods
• Telecom and IT
• Government
• Healthcare
• BFSI
• Media and Entertainment
• Others

By Country

• Germany
• UK
• France
• Russia
• Spain
• Italy
• Rest of Europe

Companies Profiled

• Affectiva, Inc.
• Beyond Verbal Communication, Ltd.
• IMotions A/S
• Noldus Information Technology, Inc.
• Cogito Corporation
• Kairos AR, Inc.
• Google, Inc.
• IBM Corporation
• Microsoft Corporation
• Apple, Inc.

Chapter 1. Market Scope and Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 Europe Emotion Analytics Market, by Type
1.4.2 Europe Emotion Analytics Market, by Application
1.4.3 Europe Emotion Analytics Market, by Organization Size
1.4.4 Europe Emotion Analytics Market, by End User
1.4.5 Europe Emotion Analytics Market, by Country
1.5 Methodology for the research
Chapter 2. Market Overview
2.1 Introduction
2.1.1 Overview
2.1.1 Executive Summary
2.1.2 Market Composition and Scenario
2.2 Key Factors Impacting the Market
2.2.1 Market Drivers
2.2.2 Market Restraints
Chapter 3. Market Analysis
3.1 KBV Cardinal Matrix
3.2 Recent Industry Wide Strategic Developments
3.2.1 Partnerships, Collaborations and Agreements
3.2.2 Product Launches and Expansion
3.2.3 Mergers and Acquisitions
3.3 Top Winning Strategies
3.3.1 Key Leading Strategies: Percentage Distribution (2015-2018)
3.3.2 Key Strategic Move: Leading Players
Chapter 4. Europe Emotion Analytics Market by Type
4.1.1 Europe Emotion Analytics Text Analytics Market by Country
4.1.2 Europe Emotion Analytics Speech Analytics Market by Country
4.1.3 Europe Emotion Analytics Facial and Video Analytics Market by Country
Chapter 5. Europe Emotion Analytics Market by Application
5.1.1 Europe Emotion Analytics Customer Experience Management Market by Country
5.1.2 Europe Emotion Analytics Sales and Marketing Management Market by Country
5.1.3 Europe Emotion Analytics Competitive Intelligence Market by Country
5.1.4 Europe Emotion Analytics Workforce Management Market by Country
5.1.5 Europe Other Application Emotion Analytics Market by Country
Chapter 6. Europe Emotion Analytics Market by Organization Size
6.1.1 Europe Large Enterprises Emotion Analytics Market by Country
6.1.2 Europe Small and Medium-Sized Enterprises Emotion Analytics Market by Country
Chapter 7. Europe Emotion Analytics Market by End User
7.1.1 Europe Retail and Consumer Goods Emotion Analytics Market by Country
7.1.2 Europe Telecom and IT Emotion Analytics Market by Country
7.1.3 Europe Government Emotion Analytics Market by Country
7.1.4 Europe Healthcare Emotion Analytics Market by Country
7.1.5 Europe BFSI Emotion Analytics Market by Country
7.1.6 Europe Media and Entertainment Emotion Analytics Market by Country
7.1.7 Europe Others Emotion Analytics Market by Country
Chapter 8. Europe Emotion Analytics Market by Country
8.1 Introduction
8.2 Germany Emotion Analytics Market
8.2.1 Germany Emotion Analytics Market by Type
8.2.2 Germany Emotion Analytics Market by Application
8.2.3 Germany Emotion Analytics Market by Organization Size
8.2.4 Germany Emotion Analytics Market by End User
8.3 UK Emotion Analytics Market
8.3.1 UK Emotion Analytics Market by Type
8.3.2 UK Emotion Analytics Market by Application
8.3.3 UK Emotion Analytics Market by Organization Size
8.3.4 UK Emotion Analytics Market by End User
8.4 France Emotion Analytics Market
8.4.1 France Emotion Analytics Market by Type
8.4.2 France Emotion Analytics Market by Application
8.4.3 France Emotion Analytics Market by Organization Size
8.4.4 France Emotion Analytics Market by End User
8.5 Russia Emotion Analytics Market
8.5.1 Russia Emotion Analytics Market by Type
8.5.2 Russia Emotion Analytics Market by Application
8.5.3 Russia Emotion Analytics Market by Organization Size
8.5.4 Russia Emotion Analytics Market by End User
8.6 Spain Emotion Analytics Market
8.6.1 Spain Emotion Analytics Market by Type
8.6.2 Spain Emotion Analytics Market by Application
8.6.3 Spain Emotion Analytics Market by Organization Size
8.6.4 Spain Emotion Analytics Market by End User
8.7 Italy Emotion Analytics Market
8.7.1 Italy Emotion Analytics Market by Type
8.7.2 Italy Emotion Analytics Market by Application
8.7.3 Italy Emotion Analytics Market by Organization Size
8.7.4 Italy Emotion Analytics Market by End User
8.8 Rest of Europe Emotion Analytics Market
8.8.1 Rest of Europe Emotion Analytics Market by Type
8.8.2 Rest of Europe Emotion Analytics Market by Application
8.8.3 Rest of Europe Emotion Analytics Market by Organization Size
8.8.4 Rest of Europe Emotion Analytics Market by End User
Chapter 9. Company Profiles
9.1 Affectiva, Inc.
9.1.1 Company Overview
9.1.2 Recent strategies and developments:
9.1.2.1 Collaborations, partnerships and agreements:
9.1.2.2 Product launches:
9.2 Beyond Verbal Communication, Ltd.
9.2.1 Company Overview
9.2.2 Recent strategies and developments:
9.2.2.1 Product launches:
9.3 IMotions A/S
9.3.1 Company Overview
9.3.2 Recent strategies and developments:
9.3.2.1 Collaborations, partnerships and agreements:
9.3.2.2 Product launches:
9.4 Noldus Information Technology, Inc.
9.4.1 Company Overview
9.4.2 Recent strategies and developments:
9.4.2.1 Acquisition and mergers:
9.5 Cogito Corporation
9.5.1 Company Overview
9.5.2 Recent strategies and developments:
9.5.2.1 Collaborations, partnerships and agreements:
9.5.2.2 Expansions:
9.6 Kairos AR, Inc.
9.6.1 Company Overview
9.6.2 Recent strategies and developments:
9.6.2.1 Collaborations, partnerships and agreements:
9.6.2.2 Product launches:
9.7 Google, Inc.
9.7.1 Company Overview
9.7.2 Financial Analysis
9.7.3 Segmental and Regional Analysis
9.7.4 Research and Development Expense
9.7.5 Recent strategies and developments:
9.7.5.1 Product launches:
9.7.6 SWOT Analysis: Alphabet Inc. (Google Inc.)
9.8 IBM Corporation
9.8.1 Company Overview
9.8.2 Financial Analysis
9.8.3 Regional and Segmental Analysis
9.8.4 Research and Development Expenses
9.8.5 Recent strategies and developments:
9.8.5.1 Collaborations, partnerships and agreements:
9.8.5.2 Expansions:
9.8.5.3 Product launches:
9.8.6 SWOT Analysis
9.9 Microsoft Corporation
9.9.1 Company Overview
9.9.2 Financial Analysis
9.9.3 Segmental and Regional Analysis
9.9.4 Research and Development Expenses
9.9.5 Recent strategies and developments:
9.9.5.1 Collaborations, partnerships and agreements:
9.9.6 SWOT Analysis
9.1 Apple, Inc.
9.10.1 Company Overview
9.10.2 Financial Analysis
9.10.3 Product and Regional Analysis
9.10.4 Research and Development Expense
9.10.5 Recent strategies and developments:
9.10.5.1 Acquisition and mergers:
9.10.6 SWOT Analysis

TABLE 1 Europe Emotion Analytics Market, 2015 - 2018, USD Million
TABLE 2 Europe Emotion Analytics Market, 2019 - 2025, USD Million
TABLE 3 Partnerships, Collaborations and Agreements- Emotion Analytics Market
TABLE 4 Product Launches and Expansion- Emotion Analytics Market
TABLE 5 Mergers and Acquisitions - Emotion Analytics Market
TABLE 6 Europe Emotion Analytics Market by Type, 2015 - 2018, USD Million
TABLE 7 Europe Emotion Analytics Market by Type, 2019 - 2025, USD Million
TABLE 8 Europe Emotion Analytics Text Analytics Market by Country, 2015 - 2018, USD Million
TABLE 9 Europe Emotion Analytics Text Analytics Market by Country, 2019 - 2025, USD Million
TABLE 10 Europe Emotion Analytics Speech Analytics Market by Country, 2015 - 2018, USD Million
TABLE 11 Europe Emotion Analytics Speech Analytics Market by Country, 2019 - 2025, USD Million
TABLE 12 Europe Emotion Analytics Facial and Video Analytics Market by Country, 2015 - 2018, USD Million
TABLE 13 Europe Emotion Analytics Facial and Video Analytics Market by Country, 2019 - 2025, USD Million
TABLE 14 Europe Emotion Analytics Market by Application, 2015 - 2018, USD Million
TABLE 15 Europe Emotion Analytics Market by Application, 2019 - 2025, USD Million
TABLE 16 Europe Emotion Analytics Customer Experience Management Market by Country, 2015 - 2018, USD Million
TABLE 17 Europe Emotion Analytics Customer Experience Management Market by Country, 2019 - 2025, USD Million
TABLE 18 Europe Emotion Analytics Sales and Marketing Management Market by Country, 2015 - 2018, USD Million
TABLE 19 Europe Emotion Analytics Sales and Marketing Management Market by Country, 2019 - 2025, USD Million
TABLE 20 Europe Emotion Analytics Competitive Intelligence Market by Country, 2015 - 2018, USD Million
TABLE 21 Europe Emotion Analytics Competitive Intelligence Market by Country, 2019 - 2025, USD Million
TABLE 22 Europe Emotion Analytics Workforce Management Market by Country, 2015 - 2018, USD Million
TABLE 23 Europe Emotion Analytics Workforce Management Market by Country, 2019 - 2025, USD Million
TABLE 24 Europe Other Application Emotion Analytics Market by Country, 2015 - 2018, USD Million
TABLE 25 Europe Other Application Emotion Analytics Market by Country, 2019 - 2025, USD Million
TABLE 26 Europe Emotion Analytics Market by Organization Size, 2015 - 2018, USD Million
TABLE 27 Europe Emotion Analytics Market by Organization Size, 2019 - 2025, USD Million
TABLE 28 Europe Large Enterprises Emotion Analytics Market by Country, 2015 - 2018, USD Million
TABLE 29 Europe Large Enterprises Emotion Analytics Market by Country, 2019 - 2025, USD Million
TABLE 30 Europe Small and Medium-Sized Enterprises Emotion Analytics Market by Country, 2015 - 2018, USD Million
TABLE 31 Europe Small and Medium-Sized Enterprises Emotion Analytics Market by Country, 2019 - 2025, USD Million
TABLE 32 Europe Emotion Analytics Market by End User, 2015 - 2018, USD Million
TABLE 33 Europe Emotion Analytics Market by End User, 2019 - 2025, USD Million
TABLE 34 Europe Retail and Consumer Goods Emotion Analytics Market by Country, 2015 - 2018, USD Million
TABLE 35 Europe Retail and Consumer Goods Emotion Analytics Market by Country, 2019 - 2025, USD Million
TABLE 36 Europe Telecom and IT Emotion Analytics Market by Country, 2015 - 2018, USD Million
TABLE 37 Europe Telecom and IT Emotion Analytics Market by Country, 2019 - 2025, USD Million
TABLE 38 Europe Government Emotion Analytics Market by Country, 2015 - 2018, USD Million
TABLE 39 Europe Government Emotion Analytics Market by Country, 2019 - 2025, USD Million
TABLE 40 Europe Healthcare Emotion Analytics Market by Country, 2015 - 2018, USD Million
TABLE 41 Europe Healthcare Emotion Analytics Market by Country, 2019 - 2025, USD Million
TABLE 42 Europe BFSI Emotion Analytics Market by Country, 2015 - 2018, USD Million
TABLE 43 Europe BFSI Emotion Analytics Market by Country, 2019 - 2025, USD Million
TABLE 44 Europe Media and Entertainment Emotion Analytics Market by Country, 2015 - 2018, USD Million
TABLE 45 Europe Media and Entertainment Emotion Analytics Market by Country, 2019 - 2025, USD Million
TABLE 46 Europe Others Emotion Analytics Market by Country, 2015 - 2018, USD Million
TABLE 47 Europe Others Emotion Analytics Market by Country, 2019 - 2025, USD Million
TABLE 48 Europe Emotion Analytics Market by Country, 2015 - 2018, USD Million
TABLE 49 Europe Emotion Analytics Market by Country, 2019 - 2025, USD Million
TABLE 50 Germany Emotion Analytics Market, 2015 - 2018, USD Million
TABLE 51 Germany Emotion Analytics Market, 2019 - 2025, USD Million
TABLE 52 Germany Emotion Analytics Market by Type, 2015 - 2018, USD Million
TABLE 53 Germany Emotion Analytics Market by Type, 2019 - 2025, USD Million
TABLE 54 Germany Emotion Analytics Market by Application, 2015 - 2018, USD Million
TABLE 55 Germany Emotion Analytics Market by Application, 2019 - 2025, USD Million
TABLE 56 Germany Emotion Analytics Market by Organization Size, 2015 - 2018, USD Million
TABLE 57 Germany Emotion Analytics Market by Organization Size, 2019 - 2025, USD Million
TABLE 58 Germany Emotion Analytics Market by End User, 2015 - 2018, USD Million
TABLE 59 Germany Emotion Analytics Market by End User, 2019 - 2025, USD Million
TABLE 60 UK Emotion Analytics Market, 2015 - 2018, USD Million
TABLE 61 UK Emotion Analytics Market, 2019 - 2025, USD Million
TABLE 62 UK Emotion Analytics Market by Type, 2015 - 2018, USD Million
TABLE 63 UK Emotion Analytics Market by Type, 2019 - 2025, USD Million
TABLE 64 UK Emotion Analytics Market by Application, 2015 - 2018, USD Million
TABLE 65 UK Emotion Analytics Market by Application, 2019 - 2025, USD Million
TABLE 66 UK Emotion Analytics Market by Organization Size, 2015 - 2018, USD Million
TABLE 67 UK Emotion Analytics Market by Organization Size, 2019 - 2025, USD Million
TABLE 68 UK Emotion Analytics Market by End User, 2015 - 2018, USD Million
TABLE 69 UK Emotion Analytics Market by End User, 2019 - 2025, USD Million
TABLE 70 France Emotion Analytics Market, 2015 - 2018, USD Million
TABLE 71 France Emotion Analytics Market, 2019 - 2025, USD Million
TABLE 72 France Emotion Analytics Market by Type, 2015 - 2018, USD Million
TABLE 73 France Emotion Analytics Market by Type, 2019 - 2025, USD Million
TABLE 74 France Emotion Analytics Market by Application, 2015 - 2018, USD Million
TABLE 75 France Emotion Analytics Market by Application, 2019 - 2025, USD Million
TABLE 76 France Emotion Analytics Market by Organization Size, 2015 - 2018, USD Million
TABLE 77 France Emotion Analytics Market by Organization Size, 2019 - 2025, USD Million
TABLE 78 France Emotion Analytics Market by End User, 2015 - 2018, USD Million
TABLE 79 France Emotion Analytics Market by End User, 2019 - 2025, USD Million
TABLE 80 Russia Emotion Analytics Market, 2015 - 2018, USD Million
TABLE 81 Russia Emotion Analytics Market, 2019 - 2025, USD Million
TABLE 82 Russia Emotion Analytics Market by Type, 2015 - 2018, USD Million
TABLE 83 Russia Emotion Analytics Market by Type, 2019 - 2025, USD Million
TABLE 84 Russia Emotion Analytics Market by Application, 2015 - 2018, USD Million
TABLE 85 Russia Emotion Analytics Market by Application, 2019 - 2025, USD Million
TABLE 86 Russia Emotion Analytics Market by Organization Size, 2015 - 2018, USD Million
TABLE 87 Russia Emotion Analytics Market by Organization Size, 2019 - 2025, USD Million
TABLE 88 Russia Emotion Analytics Market by End User, 2015 - 2018, USD Million
TABLE 89 Russia Emotion Analytics Market by End User, 2019 - 2025, USD Million
TABLE 90 Spain Emotion Analytics Market, 2015 - 2018, USD Million
TABLE 91 Spain Emotion Analytics Market, 2019 - 2025, USD Million
TABLE 92 Spain Emotion Analytics Market by Type, 2015 - 2018, USD Million
TABLE 93 Spain Emotion Analytics Market by Type, 2019 - 2025, USD Million
TABLE 94 Spain Emotion Analytics Market by Application, 2015 - 2018, USD Million
TABLE 95 Spain Emotion Analytics Market by Application, 2019 - 2025, USD Million
TABLE 96 Spain Emotion Analytics Market by Organization Size, 2015 - 2018, USD Million
TABLE 97 Spain Emotion Analytics Market by Organization Size, 2019 - 2025, USD Million
TABLE 98 Spain Emotion Analytics Market by End User, 2015 - 2018, USD Million
TABLE 99 Spain Emotion Analytics Market by End User, 2019 - 2025, USD Million
TABLE 100 Italy Emotion Analytics Market, 2015 - 2018, USD Million
TABLE 101 Italy Emotion Analytics Market, 2019 - 2025, USD Million
TABLE 102 Italy Emotion Analytics Market by Type, 2015 - 2018, USD Million
TABLE 103 Italy Emotion Analytics Market by Type, 2019 - 2025, USD Million
TABLE 104 Italy Emotion Analytics Market by Application, 2015 - 2018, USD Million
TABLE 105 Italy Emotion Analytics Market by Application, 2019 - 2025, USD Million
TABLE 106 Italy Emotion Analytics Market by Organization Size, 2015 - 2018, USD Million
TABLE 107 Italy Emotion Analytics Market by Organization Size, 2019 - 2025, USD Million
TABLE 108 Italy Emotion Analytics Market by End User, 2015 - 2018, USD Million
TABLE 109 Italy Emotion Analytics Market by End User, 2019 - 2025, USD Million
TABLE 110 Rest of Europe Emotion Analytics Market, 2015 - 2018, USD Million
TABLE 111 Rest of Europe Emotion Analytics Market, 2019 - 2025, USD Million
TABLE 112 Rest of Europe Emotion Analytics Market by Type, 2015 - 2018, USD Million
TABLE 113 Rest of Europe Emotion Analytics Market by Type, 2019 - 2025, USD Million
TABLE 114 Rest of Europe Emotion Analytics Market by Application, 2015 - 2018, USD Million
TABLE 115 Rest of Europe Emotion Analytics Market by Application, 2019 - 2025, USD Million
TABLE 116 Rest of Europe Emotion Analytics Market by Organization Size, 2015 - 2018, USD Million
TABLE 117 Rest of Europe Emotion Analytics Market by Organization Size, 2019 - 2025, USD Million
TABLE 118 Rest of Europe Emotion Analytics Market by End User, 2015 - 2018, USD Million
TABLE 119 Rest of Europe Emotion Analytics Market by End User, 2019 - 2025, USD Million
TABLE 120 key Information - Affectiva, Inc.
TABLE 121 key Information - Beyond Verbal Communication, Ltd.
TABLE 122 key Information - IMotions A/S
TABLE 123 key Information - Noldus Information Technology, Inc.
TABLE 124 key Information - Cogito Corporation
TABLE 125 key Information - Kairos AR, Inc.
TABLE 126 Key Information - Google, Inc.
TABLE 127 Key information - IBM Corporation
TABLE 128 key information - Microsoft Corporation
TABLE 129 Key Information - Apple, Inc.

List of Figures
FIG 1 Methodology for the research
FIG 2 KBV Cardinal Matrix
FIG 3 Key Leading Strategies: Percentage Distribution (2015-2018)
FIG 4 Key Strategic Move: Leading Players
FIG 5 Recent strategies and developments: Affectiva, Inc.
FIG 6 Recent strategies and developments: IMotions A/S
FIG 7 Recent strategies and developments: Cogito Corporation
FIG 8 Recent strategies and developments: Kairos AR, Inc.
FIG 9 SWOT Analysis: Alphabet Inc. (Google Inc.)
FIG 10 Recent strategies and developments: IBM Corporation
FIG 11 Swot analysis: IBM Corporation
FIG 12 SWOT Analysis: Microsoft Corporation
FIG 13 SWOT Analysis: apple, Inc.