Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 Europe IT Service Management (ITSM) Market, by Organization Size
1.4.2 Europe IT Service Management (ITSM) Market, by Deployment Type
1.4.3 Europe IT Service Management (ITSM) Market, by Offering
1.4.4 Europe IT Service Management (ITSM) Market, by Vertical
1.4.5 Europe IT Service Management (ITSM) Market, by Country
1.5 Methodology for the research
Chapter 2. Market at a Glance
2.1 Key Highlights
Chapter 3. Market Overview
3.1 Introduction
3.1.1 Overview
3.1.1.1 Market Composition and Scenario
3.2 Key Factors Impacting the Market
3.2.1 Market Drivers
3.2.2 Market Restraints
3.2.3 Market Opportunities
3.2.4 Market Challenges
Chapter 4. Competition Analysis - Global
4.1 KBV Cardinal Matrix
4.2 Recent Industry Wide Strategic Developments
4.2.1 Partnerships, Collaborations and Agreements
4.2.2 Product Launches and Product Expansions
4.2.3 Acquisition and Mergers
4.3 Market Share Analysis, 2022
4.4 Top Winning Strategies
4.4.1 Key Leading Strategies: Percentage Distribution (2019-2023)
4.4.2 Key Strategic Move: (Mergers & Acquisition: 2020, Jun – 2024, Jan) Leading Players
4.5 Porter Five Forces Analysis
Chapter 5. Europe IT Service Management (ITSM) Market by Organization Size
5.1 Europe Large Enterprises Market by Country
5.2 Europe Small & Medium-sized Enterprise Market by Country
Chapter 6. Europe IT Service Management (ITSM) Market by Deployment Type
6.1 Europe Cloud Market by Country
6.2 Europe On-premise Market by Country
Chapter 7. Europe IT Service Management (ITSM) Market by Offering
7.1 Europe Solution Market by Country
7.2 Europe IT Service Management (ITSM) Market by Solution Type
7.2.1 Europe Operations & Performance Management Market by Country
7.2.2 Europe Configuration & Change Management Market by Country
7.2.3 Europe Service Portfolio Management Market by Country
7.2.4 Europe Service Desk Software Market by Country
7.2.5 Europe Dashboarding, Reporting & Analytics Market by Country
7.3 Europe Services Market by Country
Chapter 8. Europe IT Service Management (ITSM) Market by Vertical
8.1 Europe BFSI Market by Country
8.2 Europe Government & Public Sector Market by Country
8.3 Europe Energy & Utilities Market by Country
8.4 Europe IT & Telecom Market by Country
8.5 Europe Media & Entertainment Market by Country
8.6 Europe Manufacturing Market by Country
8.7 Europe Retail & Consumer Goods Market by Country
8.8 Europe Healthcare & Lifesciences Market by Country
8.9 Europe Others Market by Country
Chapter 9. Europe IT Service Management (ITSM) Market by Country
9.1 Germany IT Service Management (ITSM) Market
9.1.1 Germany IT Service Management (ITSM) Market by Organization Size
9.1.2 Germany IT Service Management (ITSM) Market by Deployment Type
9.1.3 Germany IT Service Management (ITSM) Market by Offering
9.1.3.1 Germany IT Service Management (ITSM) Market by Solution Type
9.1.4 Germany IT Service Management (ITSM) Market by Vertical
9.2 UK IT Service Management (ITSM) Market
9.2.1 UK IT Service Management (ITSM) Market by Organization Size
9.2.2 UK IT Service Management (ITSM) Market by Deployment Type
9.2.3 UK IT Service Management (ITSM) Market by Offering
9.2.3.1 UK IT Service Management (ITSM) Market by Solution Type
9.2.4 UK IT Service Management (ITSM) Market by Vertical
9.3 France IT Service Management (ITSM) Market
9.3.1 France IT Service Management (ITSM) Market by Organization Size
9.3.2 France IT Service Management (ITSM) Market by Deployment Type
9.3.3 France IT Service Management (ITSM) Market by Offering
9.3.3.1 France IT Service Management (ITSM) Market by Solution Type
9.3.4 France IT Service Management (ITSM) Market by Vertical
9.4 Russia IT Service Management (ITSM) Market
9.4.1 Russia IT Service Management (ITSM) Market by Organization Size
9.4.2 Russia IT Service Management (ITSM) Market by Deployment Type
9.4.3 Russia IT Service Management (ITSM) Market by Offering
9.4.3.1 Russia IT Service Management (ITSM) Market by Solution Type
9.4.4 Russia IT Service Management (ITSM) Market by Vertical
9.5 Spain IT Service Management (ITSM) Market
9.5.1 Spain IT Service Management (ITSM) Market by Organization Size
9.5.2 Spain IT Service Management (ITSM) Market by Deployment Type
9.5.3 Spain IT Service Management (ITSM) Market by Offering
9.5.3.1 Spain IT Service Management (ITSM) Market by Solution Type
9.5.4 Spain IT Service Management (ITSM) Market by Vertical
9.6 Italy IT Service Management (ITSM) Market
9.6.1 Italy IT Service Management (ITSM) Market by Organization Size
9.6.2 Italy IT Service Management (ITSM) Market by Deployment Type
9.6.3 Italy IT Service Management (ITSM) Market by Offering
9.6.3.1 Italy IT Service Management (ITSM) Market by Solution Type
9.6.4 Italy IT Service Management (ITSM) Market by Vertical
9.7 Rest of Europe IT Service Management (ITSM) Market
9.7.1 Rest of Europe IT Service Management (ITSM) Market by Organization Size
9.7.2 Rest of Europe IT Service Management (ITSM) Market by Deployment Type
9.7.3 Rest of Europe IT Service Management (ITSM) Market by Offering
9.7.3.1 Rest of Europe IT Service Management (ITSM) Market by Solution Type
9.7.4 Rest of Europe IT Service Management (ITSM) Market by Vertical
Chapter 10. Company Profiles
10.1 Microsoft Corporation
10.1.1 Company Overview
10.1.2 Financial Analysis
10.1.3 Segmental and Regional Analysis
10.1.4 Research & Development Expenses
10.1.5 Recent strategies and developments:
10.1.5.1 Partnerships, Collaborations, and Agreements:
10.1.5.2 Acquisition and Mergers:
10.1.6 SWOT Analysis
10.2 IBM Corporation
10.2.1 Company Overview
10.2.2 Financial Analysis
10.2.3 Regional & Segmental Analysis
10.2.4 Research & Development Expenses
10.2.5 Recent strategies and developments:
10.2.5.1 Partnerships, Collaborations, and Agreements:
10.2.5.2 Product Launches and Product Expansions:
10.2.5.3 Acquisition and Mergers:
10.2.6 SWOT Analysis
10.3 Open Text Corporation
10.3.1 Company Overview
10.3.2 Financial Analysis
10.3.3 Segmental and Regional Analysis
10.3.4 Research & Development Expenses
10.3.5 SWOT Analysis
10.4 ServiceNow, Inc.
10.4.1 Company Overview
10.4.2 Financial Analysis
10.4.3 Regional Analysis
10.4.4 Research & Development Expenses
10.4.5 Recent strategies and developments:
10.4.5.1 Partnerships, Collaborations, and Agreements:
10.4.5.2 Acquisition and Mergers:
10.5 BMC Software, Inc. (KKR & Co., Inc.)
10.5.1 Company Overview
10.5.2 Financial Analysis
10.5.3 Recent strategies and developments:
10.5.3.1 Acquisition and Mergers:
10.5.4 SWOT Analysis
10.6 Broadcom, Inc.
10.6.1 Company Overview
10.6.2 Financial Analysis
10.6.3 Segmental and Regional Analysis
10.6.4 Research & Development Expense
10.6.5 Recent strategies and developments:
10.6.5.1 Acquisition and Mergers:
10.6.6 SWOT Analysis
10.7 Hewlett Packard Enterprise Company
10.7.1 Company Overview
10.7.2 Financial Analysis
10.7.3 Segmental and Regional Analysis
10.7.4 Research & Development Expense
10.7.5 Recent strategies and developments:
10.7.5.1 Acquisition and Mergers:
10.7.6 SWOT Analysis
10.8 Atlassian Corporation PLC
10.8.1 Company Overview
10.8.2 Financial Analysis
10.8.3 Regional Analysis
10.8.4 Research & Development Expense
10.8.5 Recent strategies and developments:
10.8.5.1 Partnerships, Collaborations, and Agreements:
10.8.6 SWOT Analysis
10.9 Zendesk, Inc.
10.9.1 Company Overview
10.9.2 Recent strategies and developments:
10.9.2.1 Partnerships, Collaborations, and Agreements:
10.9.2.2 Acquisition and Mergers:
10.9.3 SWOT Analysis
10.10. Ivanti, Inc. (Clearlake Capital Group, L.P.)
10.10.1 Company Overview
10.10.2 SWOT Analysis
Unique Offerings 