Europe Live Chat Software Market

The Europe Live Chat Software Market would witness market growth of 6.6% CAGR during the forecast period (2017 – 2023).

Published: October 2017 | 64 Pages | Format: PDF | Report ID: 978-1-68038 | Download PDF

Europe Live Chat Software Market Overview:

The Europe Live Chat Software Market would witness market growth of 6.6% CAGR during the forecast period (2017 – 2023). Live chat works as a real-time platform of communication between two users with the help of a computer and is generally appropriate for businesses that require moderately complex product support system. Growing focus on customer management, which is a crucial factor for effective revenue generation in any enterprise and rise in emphasis on real time communication, offers tremendous opportunities for the growth of the live chat software market.  The integration of the technology with social media as well as increase in use of artificial intelligence and machine learning techniques has propelled the market expansion in various market sectors. (Click Here For More Insights)

Market Segmentation:

Based on Products Type, the market report segments the market into Customer Service Live Chat Systems, Informational Service Live Chat Systems, and Others. Based on End Users, the Europe Live Chat Software market segments the market into Retail & Ecommerce, Travel & Hospitality, Healthcare, BFSI, Media & Entertainment, Telecom & IT, Government, and Others.  Based on countries, the Europe Live Chat Software market segments the market into Germany, UK, France, Russia, Spain, Italy, and Rest of Europe.

Competitive Analysis:

The market research report covers the key stake holders of the Europe Live Chat Software Market. Key companies profiled in the report include LogMeIn, Inc., LivePerson, Inc., Zendesk, SnapEngage, Livechat, Inc., Olark, Kayako, Inc., Freshdesk, Inc., Woopra, Inc., and Provide Support LLC.

Related Reports:

North America Live Chat Software Market (2017-2023)

Asia Pacific Live Chat Software Market (2017-2023)

LAMEA Live Chat Software Market (2017-2023)

Global Live Chat Software Market (2017-2023)

By Products Type

  • Customer Service Live Chat Systems
  • Informational Service Live Chat Systems
  • Others

By End Users

  • Retail & Ecommerce
  • Travel & Hospitality
  • Healthcare
  • BFSI
  • Telecom & IT
  • Media & Entertainment
  • Government
  • Others

By Countries

  • Germany Live Chat Software Market
  • UK Live Chat Software Market
  • France Live Chat Software Market
  • Russia Live Chat Software Market
  • Spain Live Chat Software Market
  • Italy Live Chat Software Market
  • Rest of Europe Live Chat Software Market

Companies Profiled

  • LogMeIn, Inc.
  • LivePerson, Inc.
  • Zendesk
  • SnapEngage
  • Livechat, Inc.
  • Olark
  • Kayako, Inc.
  • Freshdesk, Inc.
  • Woopra, Inc.
  • Provide Support LLC.

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Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 Europe Live Chat Software Market, by Products Type
1.4.2 Europe Live Chat Software Market, by End Users
1.4.3 Europe Live Chat Software Market, by Countries
1.5 Methodology for the research
Chapter 2. Market Overview
2.1 Introduction
2.2 Drivers, and Restraints
2.2.1 Market Drivers
2.2.2 Market Restraints
Chapter 3. Europe Live Chat Software Market
3.1 Europe Live Chat Software Market by Product Type
3.1.1 Europe Live Chat Software Customer Service Live Chat Systems Market by Country
3.1.2 Europe Informational Service Live Chat Systems Market by Country
3.1.3 Europe Others Market by Country
Chapter 4. Europe Live Chat Software Market by End User
4.1 Introduction
4.1.1 Europe Live Chat Software in Retail & Ecommerce Market by Country
4.1.2 Europe Live Chat Software in Travel & Hospitality Market by Country
4.1.3 Europe Live Chat Software in Healthcare Market by Country
4.1.4 Europe Live Chat Software in BFSI Market by Country
4.1.5 Europe Live Chat Software in Media & Entertainment Market by Country
4.1.6 Europe Live Chat Software in Telecom & IT Market by Country
4.1.7 Europe Live Chat Software in Government Market by Country
4.1.8 Europe Live Chat Software in Others Market by Country
Chapter 5. Europe Live Chat Software Market by Country
5.1 Introduction
5.2 Germany Live Chat Software Market
5.2.1 Germany Live Chat Software Market by Product Type
5.2.2 Germany Live Chat Software Market by End User
5.3 UK Live Chat Software Market
5.3.1 UK Live Chat Software Market by Product Type
5.3.2 UK Live Chat Software Market by End User
5.4 France Live Chat Software Market
5.4.1 France Live Chat Software Market by Product Type
5.4.2 France Live Chat Software Market by End User
5.5 Russia Live Chat Software Market
5.5.1 Russia Live Chat Software Market by Product Type
5.5.2 Russia Live Chat Software Market by End User
5.6 Spain Live Chat Software Market
5.6.1 Spain Live Chat Software Market by Product Type
5.6.2 Spain Live Chat Software Market by End User
5.7 Italy Live Chat Software Market
5.7.1 Italy Live Chat Software Market by Product Type
5.7.2 Italy Live Chat Software Market by End User
5.8 Rest of Europe Live Chat Software Market
5.8.1 Rest of Europe Live Chat Software Market by Product Type
5.8.2 Rest of Europe Live Chat Software Market by End User
Chapter 6. Company Profiles
6.1 LogMeIn, Inc.
6.1.1 Company Overview
6.1.2 Financial Analysis
6.1.3 Research & Development Expense
6.1.4 Strategies at a Glance
6.1.4.1 Partnerships, Collaborations and Agreements
6.2 LivePerson, Inc.
6.2.1 Company Overview
6.2.2 Financial Analysis
6.2.3 Segmental and Regional Analysis
6.2.4 Strategies at a Glance
6.2.4.1 Partnerships, Collaborations and Agreements
6.3 Zendesk
6.3.1 Company Overview
6.3.2 Financial Analysis
6.3.3 Regional Analysis
6.3.4 Research & Development Expense
6.3.5 Strategies at a Glance
6.3.5.1 Expansion
6.3.5.2 Product Launch
6.3.5.3 Mergers & Acquisitions
6.4 SnapEngage
6.4.1 Company Overview
6.5 Livechat, Inc.
6.5.1 Company Overview
6.5.2 Financial Analysis
6.6 Olark
6.6.1 Company Overview
6.7 Kayako, Inc.
6.7.1 Company Overview
6.8 Freshdesk, Inc.
6.8.1 Company Overview
6.8.2 Strategies at a Glance
6.8.2.1 Mergers & Acquisitions
6.8.2.2 Product Launch
6.9 Woopra, Inc.
6.9.1 Company Overview
6.1 Provide Support LLC.
6.10.1 Company Overview
TABLE 1 EUROPE LIVE CHAT SOFTWARE MARKET, 2013 - 2016, USD MILLION
TABLE 2 EUROPE LIVE CHAT SOFTWARE MARKET, 2017 - 2023, USD MILLION
TABLE 3 EUROPE LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2013 - 2016, USD MILLION
TABLE 4 EUROPE LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2017 - 2023, USD MILLION
TABLE 5 EUROPE LIVE CHAT SOFTWARE CUSTOMER SERVICE LIVE CHAT SYSTEMS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 6 EUROPE LIVE CHAT SOFTWARE CUSTOMER SERVICE LIVE CHAT SYSTEMS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 7 EUROPE INFORMATIONAL SERVICE LIVE CHAT SYSTEMS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 8 EUROPE INFORMATIONAL SERVICE LIVE CHAT SYSTEMS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 9 EUROPE OTHERS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 10 EUROPE OTHERS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 11 EUROPE LIVE CHAT SOFTWARE MARKET BY END USER, 2013 - 2016, USD MILLION
TABLE 12 EUROPE LIVE CHAT SOFTWARE MARKET BY END USER, 2017 - 2023, USD MILLION
TABLE 13 EUROPE LIVE CHAT SOFTWARE IN RETAIL & ECOMMERCE MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 14 EUROPE LIVE CHAT SOFTWARE IN RETAIL & ECOMMERCE MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 15 EUROPE LIVE CHAT SOFTWARE IN TRAVEL & HOSPITALITY MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 16 EUROPE LIVE CHAT SOFTWARE IN TRAVEL & HOSPITALITY MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 17 EUROPE LIVE CHAT SOFTWARE IN HEALTHCARE MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 18 EUROPE LIVE CHAT SOFTWARE IN HEALTHCARE MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 19 EUROPE LIVE CHAT SOFTWARE IN BFSI MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 20 EUROPE LIVE CHAT SOFTWARE IN BFSI MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 21 EUROPE LIVE CHAT SOFTWARE IN MEDIA & ENTERTAINMENT MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 22 EUROPE LIVE CHAT SOFTWARE IN MEDIA & ENTERTAINMENT MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 23 EUROPE LIVE CHAT SOFTWARE IN TELECOM & IT MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 24 EUROPE LIVE CHAT SOFTWARE IN TELECOM & IT MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 25 EUROPE LIVE CHAT SOFTWARE IN GOVERNMENT MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 26 EUROPE LIVE CHAT SOFTWARE IN GOVERNMENT MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 27 EUROPE LIVE CHAT SOFTWARE IN OTHERS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 28 EUROPE LIVE CHAT SOFTWARE IN OTHERS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 29 EUROPE LIVE CHAT SOFTWARE MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 30 EUROPE LIVE CHAT SOFTWARE MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 31 GERMANY LIVE CHAT SOFTWARE MARKET, 2013 - 2016, USD MILLION
TABLE 32 GERMANY LIVE CHAT SOFTWARE MARKET, 2017 - 2023, USD MILLION
TABLE 33 GERMANY LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2013 - 2016, USD MILLION
TABLE 34 GERMANY LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2017 - 2023, USD MILLION
TABLE 35 GERMANY LIVE CHAT SOFTWARE MARKET BY END USER, 2013 - 2016, USD MILLION
TABLE 36 GERMANY LIVE CHAT SOFTWARE MARKET BY END USER, 2017 - 2023, USD MILLION
TABLE 37 UK LIVE CHAT SOFTWARE MARKET, 2013 - 2016, USD MILLION
TABLE 38 UK LIVE CHAT SOFTWARE MARKET, 2017 - 2023, USD MILLION
TABLE 39 UK LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2013 - 2016, USD MILLION
TABLE 40 UK LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2017 - 2023, USD MILLION
TABLE 41 UK LIVE CHAT SOFTWARE MARKET BY END USER, 2013 - 2016, USD MILLION
TABLE 42 UK LIVE CHAT SOFTWARE MARKET BY END USER, 2017 - 2023, USD MILLION
TABLE 43 FRANCE LIVE CHAT SOFTWARE MARKET, 2013 - 2016, USD MILLION
TABLE 44 FRANCE LIVE CHAT SOFTWARE MARKET, 2017 - 2023, USD MILLION
TABLE 45 FRANCE LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2013 - 2016, USD MILLION
TABLE 46 FRANCE LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2017 - 2023, USD MILLION
TABLE 47 FRANCE LIVE CHAT SOFTWARE MARKET BY END USER, 2013 - 2016, USD MILLION
TABLE 48 FRANCE LIVE CHAT SOFTWARE MARKET BY END USER, 2017 - 2023, USD MILLION
TABLE 49 RUSSIA LIVE CHAT SOFTWARE MARKET, 2013 - 2016, USD MILLION
TABLE 50 RUSSIA LIVE CHAT SOFTWARE MARKET, 2017 - 2023, USD MILLION
TABLE 51 RUSSIA LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2013 - 2016, USD MILLION
TABLE 52 RUSSIA LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2017 - 2023, USD MILLION
TABLE 53 RUSSIA LIVE CHAT SOFTWARE MARKET BY END USER, 2013 - 2016, USD MILLION
TABLE 54 RUSSIA LIVE CHAT SOFTWARE MARKET BY END USER, 2017 - 2023, USD MILLION
TABLE 55 SPAIN LIVE CHAT SOFTWARE MARKET, 2013 - 2016, USD MILLION
TABLE 56 SPAIN LIVE CHAT SOFTWARE MARKET, 2017 - 2023, USD MILLION
TABLE 57 SPAIN LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2013 - 2016, USD MILLION
TABLE 58 SPAIN LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2017 - 2023, USD MILLION
TABLE 59 SPAIN LIVE CHAT SOFTWARE MARKET BY END USER, 2013 - 2016, USD MILLION
TABLE 60 SPAIN LIVE CHAT SOFTWARE MARKET BY END USER, 2017 - 2023, USD MILLION
TABLE 61 ITALY LIVE CHAT SOFTWARE MARKET, 2013 - 2016, USD MILLION
TABLE 62 ITALY LIVE CHAT SOFTWARE MARKET, 2017 - 2023, USD MILLION
TABLE 63 ITALY LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2013 - 2016, USD MILLION
TABLE 64 ITALY LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2017 - 2023, USD MILLION
TABLE 65 ITALY LIVE CHAT SOFTWARE MARKET BY END USER, 2013 - 2016, USD MILLION
TABLE 66 ITALY LIVE CHAT SOFTWARE MARKET BY END USER, 2017 - 2023, USD MILLION
TABLE 67 REST OF EUROPE LIVE CHAT SOFTWARE MARKET, 2013 - 2016, USD MILLION
TABLE 68 REST OF EUROPE LIVE CHAT SOFTWARE MARKET, 2017 - 2023, USD MILLION
TABLE 69 REST OF EUROPE LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2013 - 2016, USD MILLION
TABLE 70 REST OF EUROPE LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2017 - 2023, USD MILLION
TABLE 71 REST OF EUROPE LIVE CHAT SOFTWARE MARKET BY END USER, 2013 - 2016, USD MILLION
TABLE 72 REST OF EUROPE LIVE CHAT SOFTWARE MARKET BY END USER, 2017 - 2023, USD MILLION
TABLE 73 KEY INFORMATION – LOGMEIN, INC.
TABLE 74 KEY INFORMATION – LIVEPERSON, INC.
TABLE 75 KEY INFORMATION – ZENDESK
TABLE 76 KEY INFORMATION – SNAPENGAGE
TABLE 77 KEY INFORMATION – LIVECHAT, INC.
TABLE 78 KEY INFORMATION – OLARK
TABLE 79 KEY INFORMATION – KAYAKO, INC.
TABLE 80 KEY INFORMATION – FRESHDESK, INC.
TABLE 81 KEY INFORMATION – WOOPRA, INC.
TABLE 82 KEY INFORMATION – PROVIDE SUPPORT LLC.

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