Europe Live Chat Software Market

Europe Live Chat Software Market

The Europe Live Chat Software Market would witness market growth of 6.6% CAGR during the forecast period (2017 – 2023).

Published: October 2017 | 64 Pages | Format: PDF | Report ID: 978-1-68038 | Download PDF

Europe Live Chat Software Market Overview:

The Europe Live Chat Software Market would witness market growth of 6.6% CAGR during the forecast period (2017 – 2023). Live chat works as a real-time platform of communication between two users with the help of a computer and is generally appropriate for businesses that require moderately complex product support system. Growing focus on customer management, which is a crucial factor for effective revenue generation in any enterprise and rise in emphasis on real time communication, offers tremendous opportunities for the growth of the live chat software market.  The integration of the technology with social media as well as increase in use of artificial intelligence and machine learning techniques has propelled the market expansion in various market sectors. (Click Here For More Insights)

Market Segmentation:

Based on Products Type, the market report segments the market into Customer Service Live Chat Systems, Informational Service Live Chat Systems, and Others. Based on End Users, the Europe Live Chat Software market segments the market into Retail & Ecommerce, Travel & Hospitality, Healthcare, BFSI, Media & Entertainment, Telecom & IT, Government, and Others.  Based on countries, the Europe Live Chat Software market segments the market into Germany, UK, France, Russia, Spain, Italy, and Rest of Europe.

Competitive Analysis:

The market research report covers the key stake holders of the Europe Live Chat Software Market. Key companies profiled in the report include LogMeIn, Inc., LivePerson, Inc., Zendesk, SnapEngage, Livechat, Inc., Olark, Kayako, Inc., Freshdesk, Inc., Woopra, Inc., and Provide Support LLC.

Related Reports:

North America Live Chat Software Market (2017-2023)

Asia Pacific Live Chat Software Market (2017-2023)

LAMEA Live Chat Software Market (2017-2023)

Global Live Chat Software Market (2017-2023)

By Products Type

  • Customer Service Live Chat Systems
  • Informational Service Live Chat Systems
  • Others

By End Users

  • Retail & Ecommerce
  • Travel & Hospitality
  • Healthcare
  • BFSI
  • Telecom & IT
  • Media & Entertainment
  • Government
  • Others

By Countries

  • Germany Live Chat Software Market
  • UK Live Chat Software Market
  • France Live Chat Software Market
  • Russia Live Chat Software Market
  • Spain Live Chat Software Market
  • Italy Live Chat Software Market
  • Rest of Europe Live Chat Software Market

Companies Profiled

  • LogMeIn, Inc.
  • LivePerson, Inc.
  • Zendesk
  • SnapEngage
  • Livechat, Inc.
  • Olark
  • Kayako, Inc.
  • Freshdesk, Inc.
  • Woopra, Inc.
  • Provide Support LLC.

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Chapter 1.Market Scope & Methodology
1.1Market Definition
1.2Objectives
1.3Market Scope
1.4Segmentation
1.4.1Europe Live Chat Software Market, by Products Type
1.4.2Europe Live Chat Software Market, by End Users
1.4.3Europe Live Chat Software Market, by Countries
1.5Methodology for the research
Chapter 2.Market Overview
2.1Introduction
2.2Drivers, and Restraints
2.2.1Market Drivers
2.2.2Market Restraints
Chapter 3.Europe Live Chat Software Market
3.1Europe Live Chat Software Market by Product Type
3.1.1Europe Live Chat Software Customer Service Live Chat Systems Market by Country
3.1.2Europe Informational Service Live Chat Systems Market by Country
3.1.3Europe Others Market by Country
Chapter 4.Europe Live Chat Software Market by End User
4.1Introduction
4.1.1Europe Live Chat Software in Retail & Ecommerce Market by Country
4.1.2Europe Live Chat Software in Travel & Hospitality Market by Country
4.1.3Europe Live Chat Software in Healthcare Market by Country
4.1.4Europe Live Chat Software in BFSI Market by Country
4.1.5Europe Live Chat Software in Media & Entertainment Market by Country
4.1.6Europe Live Chat Software in Telecom & IT Market by Country
4.1.7Europe Live Chat Software in Government Market by Country
4.1.8Europe Live Chat Software in Others Market by Country
Chapter 5.Europe Live Chat Software Market by Country
5.1Introduction
5.2Germany Live Chat Software Market
5.2.1Germany Live Chat Software Market by Product Type
5.2.2Germany Live Chat Software Market by End User
5.3UK Live Chat Software Market
5.3.1UK Live Chat Software Market by Product Type
5.3.2UK Live Chat Software Market by End User
5.4France Live Chat Software Market
5.4.1France Live Chat Software Market by Product Type
5.4.2France Live Chat Software Market by End User
5.5Russia Live Chat Software Market
5.5.1Russia Live Chat Software Market by Product Type
5.5.2Russia Live Chat Software Market by End User
5.6Spain Live Chat Software Market
5.6.1Spain Live Chat Software Market by Product Type
5.6.2Spain Live Chat Software Market by End User
5.7Italy Live Chat Software Market
5.7.1Italy Live Chat Software Market by Product Type
5.7.2Italy Live Chat Software Market by End User
5.8Rest of Europe Live Chat Software Market
5.8.1Rest of Europe Live Chat Software Market by Product Type
5.8.2Rest of Europe Live Chat Software Market by End User
Chapter 6.Company Profiles
6.1LogMeIn, Inc.
6.1.1Company Overview
6.1.2Financial Analysis
6.1.3Research & Development Expense
6.1.4Strategies at a Glance
6.1.4.1Partnerships, Collaborations and Agreements
6.2LivePerson, Inc.
6.2.1Company Overview
6.2.2Financial Analysis
6.2.3Segmental and Regional Analysis
6.2.4Strategies at a Glance
6.2.4.1Partnerships, Collaborations and Agreements
6.3Zendesk
6.3.1Company Overview
6.3.2Financial Analysis
6.3.3Regional Analysis
6.3.4Research & Development Expense
6.3.5Strategies at a Glance
6.3.5.1Expansion
6.3.5.2Product Launch
6.3.5.3Mergers & Acquisitions
6.4SnapEngage
6.4.1Company Overview
6.5Livechat, Inc.
6.5.1Company Overview
6.5.2Financial Analysis
6.6Olark
6.6.1Company Overview
6.7Kayako, Inc.
6.7.1Company Overview
6.8Freshdesk, Inc.
6.8.1Company Overview
6.8.2Strategies at a Glance
6.8.2.1Mergers & Acquisitions
6.8.2.2Product Launch
6.9Woopra, Inc.
6.9.1Company Overview
6.1Provide Support LLC.
6.10.1Company Overview
TABLE 1EUROPE LIVE CHAT SOFTWARE MARKET, 2013 - 2016, USD MILLION
TABLE 2EUROPE LIVE CHAT SOFTWARE MARKET, 2017 - 2023, USD MILLION
TABLE 3EUROPE LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2013 - 2016, USD MILLION
TABLE 4EUROPE LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2017 - 2023, USD MILLION
TABLE 5EUROPE LIVE CHAT SOFTWARE CUSTOMER SERVICE LIVE CHAT SYSTEMS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 6EUROPE LIVE CHAT SOFTWARE CUSTOMER SERVICE LIVE CHAT SYSTEMS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 7EUROPE INFORMATIONAL SERVICE LIVE CHAT SYSTEMS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 8EUROPE INFORMATIONAL SERVICE LIVE CHAT SYSTEMS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 9EUROPE OTHERS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 10EUROPE OTHERS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 11EUROPE LIVE CHAT SOFTWARE MARKET BY END USER, 2013 - 2016, USD MILLION
TABLE 12EUROPE LIVE CHAT SOFTWARE MARKET BY END USER, 2017 - 2023, USD MILLION
TABLE 13EUROPE LIVE CHAT SOFTWARE IN RETAIL & ECOMMERCE MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 14EUROPE LIVE CHAT SOFTWARE IN RETAIL & ECOMMERCE MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 15EUROPE LIVE CHAT SOFTWARE IN TRAVEL & HOSPITALITY MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 16EUROPE LIVE CHAT SOFTWARE IN TRAVEL & HOSPITALITY MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 17EUROPE LIVE CHAT SOFTWARE IN HEALTHCARE MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 18EUROPE LIVE CHAT SOFTWARE IN HEALTHCARE MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 19EUROPE LIVE CHAT SOFTWARE IN BFSI MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 20EUROPE LIVE CHAT SOFTWARE IN BFSI MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 21EUROPE LIVE CHAT SOFTWARE IN MEDIA & ENTERTAINMENT MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 22EUROPE LIVE CHAT SOFTWARE IN MEDIA & ENTERTAINMENT MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 23EUROPE LIVE CHAT SOFTWARE IN TELECOM & IT MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 24EUROPE LIVE CHAT SOFTWARE IN TELECOM & IT MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 25EUROPE LIVE CHAT SOFTWARE IN GOVERNMENT MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 26EUROPE LIVE CHAT SOFTWARE IN GOVERNMENT MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 27EUROPE LIVE CHAT SOFTWARE IN OTHERS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 28EUROPE LIVE CHAT SOFTWARE IN OTHERS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 29EUROPE LIVE CHAT SOFTWARE MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 30EUROPE LIVE CHAT SOFTWARE MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 31GERMANY LIVE CHAT SOFTWARE MARKET, 2013 - 2016, USD MILLION
TABLE 32GERMANY LIVE CHAT SOFTWARE MARKET, 2017 - 2023, USD MILLION
TABLE 33GERMANY LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2013 - 2016, USD MILLION
TABLE 34GERMANY LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2017 - 2023, USD MILLION
TABLE 35GERMANY LIVE CHAT SOFTWARE MARKET BY END USER, 2013 - 2016, USD MILLION
TABLE 36GERMANY LIVE CHAT SOFTWARE MARKET BY END USER, 2017 - 2023, USD MILLION
TABLE 37UK LIVE CHAT SOFTWARE MARKET, 2013 - 2016, USD MILLION
TABLE 38UK LIVE CHAT SOFTWARE MARKET, 2017 - 2023, USD MILLION
TABLE 39UK LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2013 - 2016, USD MILLION
TABLE 40UK LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2017 - 2023, USD MILLION
TABLE 41UK LIVE CHAT SOFTWARE MARKET BY END USER, 2013 - 2016, USD MILLION
TABLE 42UK LIVE CHAT SOFTWARE MARKET BY END USER, 2017 - 2023, USD MILLION
TABLE 43FRANCE LIVE CHAT SOFTWARE MARKET, 2013 - 2016, USD MILLION
TABLE 44FRANCE LIVE CHAT SOFTWARE MARKET, 2017 - 2023, USD MILLION
TABLE 45FRANCE LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2013 - 2016, USD MILLION
TABLE 46FRANCE LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2017 - 2023, USD MILLION
TABLE 47FRANCE LIVE CHAT SOFTWARE MARKET BY END USER, 2013 - 2016, USD MILLION
TABLE 48FRANCE LIVE CHAT SOFTWARE MARKET BY END USER, 2017 - 2023, USD MILLION
TABLE 49RUSSIA LIVE CHAT SOFTWARE MARKET, 2013 - 2016, USD MILLION
TABLE 50RUSSIA LIVE CHAT SOFTWARE MARKET, 2017 - 2023, USD MILLION
TABLE 51RUSSIA LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2013 - 2016, USD MILLION
TABLE 52RUSSIA LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2017 - 2023, USD MILLION
TABLE 53RUSSIA LIVE CHAT SOFTWARE MARKET BY END USER, 2013 - 2016, USD MILLION
TABLE 54RUSSIA LIVE CHAT SOFTWARE MARKET BY END USER, 2017 - 2023, USD MILLION
TABLE 55SPAIN LIVE CHAT SOFTWARE MARKET, 2013 - 2016, USD MILLION
TABLE 56SPAIN LIVE CHAT SOFTWARE MARKET, 2017 - 2023, USD MILLION
TABLE 57SPAIN LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2013 - 2016, USD MILLION
TABLE 58SPAIN LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2017 - 2023, USD MILLION
TABLE 59SPAIN LIVE CHAT SOFTWARE MARKET BY END USER, 2013 - 2016, USD MILLION
TABLE 60SPAIN LIVE CHAT SOFTWARE MARKET BY END USER, 2017 - 2023, USD MILLION
TABLE 61ITALY LIVE CHAT SOFTWARE MARKET, 2013 - 2016, USD MILLION
TABLE 62ITALY LIVE CHAT SOFTWARE MARKET, 2017 - 2023, USD MILLION
TABLE 63ITALY LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2013 - 2016, USD MILLION
TABLE 64ITALY LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2017 - 2023, USD MILLION
TABLE 65ITALY LIVE CHAT SOFTWARE MARKET BY END USER, 2013 - 2016, USD MILLION
TABLE 66ITALY LIVE CHAT SOFTWARE MARKET BY END USER, 2017 - 2023, USD MILLION
TABLE 67REST OF EUROPE LIVE CHAT SOFTWARE MARKET, 2013 - 2016, USD MILLION
TABLE 68REST OF EUROPE LIVE CHAT SOFTWARE MARKET, 2017 - 2023, USD MILLION
TABLE 69REST OF EUROPE LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2013 - 2016, USD MILLION
TABLE 70REST OF EUROPE LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2017 - 2023, USD MILLION
TABLE 71REST OF EUROPE LIVE CHAT SOFTWARE MARKET BY END USER, 2013 - 2016, USD MILLION
TABLE 72REST OF EUROPE LIVE CHAT SOFTWARE MARKET BY END USER, 2017 - 2023, USD MILLION
TABLE 73KEY INFORMATION – LOGMEIN, INC.
TABLE 74KEY INFORMATION – LIVEPERSON, INC.
TABLE 75KEY INFORMATION – ZENDESK
TABLE 76KEY INFORMATION – SNAPENGAGE
TABLE 77KEY INFORMATION – LIVECHAT, INC.
TABLE 78KEY INFORMATION – OLARK
TABLE 79KEY INFORMATION – KAYAKO, INC.
TABLE 80KEY INFORMATION – FRESHDESK, INC.
TABLE 81KEY INFORMATION – WOOPRA, INC.
TABLE 82KEY INFORMATION – PROVIDE SUPPORT LLC.

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