LAMEA CRM Analytics Market Size, Share & Trends Analysis Report By Deployment (Cloud and On-premise), By End-User, By Type, By Country and Growth Forecast, 2024 - 2031
Published Date : 11-Dec-2024 |
Pages: 134 |
Formats: PDF |
COVID-19 Impact on the LAMEA CRM Analytics Market
Market Overview
The Latin America, Middle East and Africa CRM Analytics Market would witness market growth of 13.4% CAGR during the forecast period (2024-2031).
The Brazil market dominated the LAMEA CRM Analytics Market by Country in 2023, and would continue to be a dominant market till 2031; thereby, achieving a market value of $376.9 million by 2031. The Argentina market is registering a CAGR of 14.2% during (2024 - 2031). Additionally, The UAE market would showcase a CAGR of 12.3% during (2024 - 2031).
Social CRM analytics has become crucial for businesses leveraging the vast data on social media platforms to understand customer sentiment and manage brand reputation. These tools evaluate likes, comments, shares, and reviews to offer insights into consumer perceptions of a brand. For example, a fast-food chain might use social CRM analytics to gauge reactions to a new menu item by analyzing social media posts and identifying positive feedback and improvement areas.
Additionally, an airline can monitor negative comments about flight delays on platforms like Facebook and respond proactively with updates or compensation, mitigating the impact on its reputation and fostering customer trust.
The governments in the LAMEA region are actively implementing initiatives to modernize critical industries, enhance digital infrastructure, and improve service delivery. In Saudi Arabia, digitizing health services has significantly transformed the healthcare sector. According to the International Trade Administration (ITA), $1.5 billion has been allocated for healthcare IT initiatives and digital transformation programs. The Ministry of Health (MOH) implemented an e-health strategy, including telemedicine, to improve care quality and accessibility in remote areas. With approximately 70% telehealth adoption and AI-powered diagnoses utilized by 34% of young clinicians, the establishment of Seha Virtual Hospital—the world's largest e-health provider—has underscored the importance of CRM analytics in managing patient engagement and data.
Free Valuable Insights: The Worldwide CRM Analytics Market is Projected to reach USD 18.18 Billion by 2031, at a CAGR of 10.7%
Based on Deployment, the market is segmented into Cloud and On-premise. Based on End-User, the market is segmented into Retail, BFSI, Healthcare, Media & Entertainment, Telecom & IT, Transportation & Logistics, and Other End-User. Based on Type, the market is segmented into Sales & Marketing Analytics, Customer Analytics, Contact Center Analytics, and Other Type. Based on countries, the market is segmented into Brazil, Argentina, UAE, Saudi Arabia, South Africa, Nigeria, and Rest of LAMEA.
List of Key Companies Profiled
- Salesforce, Inc.
- Microsoft Corporation
- SAP SE
- Oracle Corporation
- Zoho Corporation Pvt. Ltd.
- Pegasystems, Inc.
- Adobe, Inc.
- SugarCRM, Inc.
- Insightly, Inc.
- Creatio
LAMEA CRM Analytics Market Report Segmentation
By Deployment
- Cloud
- On-premise
By End-User
- Retail
- BFSI
- Healthcare
- Media & Entertainment
- Telecom & IT
- Transportation & Logistics
- Other End-User
By Type
- Sales & Marketing Analytics
- Customer Analytics
- Contact Center Analytics
- Other Type
By Country
- Brazil
- Argentina
- UAE
- Saudi Arabia
- South Africa
- Nigeria
- Rest of LAMEA
Table of contents
Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 LAMEA CRM Analytics Market, by Deployment
1.4.2 LAMEA CRM Analytics Market, by End-User
1.4.3 LAMEA CRM Analytics Market, by Type
1.4.4 LAMEA CRM Analytics Market, by Country
1.5 Methodology for the research
Chapter 2. Market at a Glance
2.1 Key Highlights
Chapter 3. Market Overview
3.1 Introduction
3.1.1 Overview
3.1.1.1 Market Composition and Scenario
3.2 Key Factors Impacting the Market
3.2.1 Market Drivers
3.2.2 Market Restraints
3.2.3 Market Opportunities
3.2.4 Market Challenges
Chapter 4. Competition Analysis - Global
4.1 KBV Cardinal Matrix
4.2 Recent Industry Wide Strategic Developments
4.2.1 Partnerships, Collaborations and Agreements
4.2.2 Product Launches and Product Expansions
4.2.3 Acquisition and Mergers
4.3 Market Share Analysis, 2023
4.4 Top Winning Strategies
4.4.1 Key Leading Strategies: Percentage Distribution (2020-2024)
4.4.2 Key Strategic Move: (Product Launches and Product Expansions: 2020, Apr – 2024, Oct) Leading Players
4.5 Porter Five Forces Analysis
Chapter 5. LAMEA CRM Analytics Market by Deployment
5.1 LAMEA Cloud Market by Country
5.2 LAMEA On-premise Market by Country
Chapter 6. LAMEA CRM Analytics Market by End-User
6.1 LAMEA Retail Market by Country
6.2 LAMEA BFSI Market by Country
6.3 LAMEA Healthcare Market by Country
6.4 LAMEA Media & Entertainment Market by Country
6.5 LAMEA Telecom & IT Market by Country
6.6 LAMEA Transportation & Logistics Market by Country
6.7 LAMEA Other End-User Market by Country
Chapter 7. LAMEA CRM Analytics Market by Type
7.1 LAMEA Sales & Marketing Analytics Market by Country
7.2 LAMEA Customer Analytics Market by Country
7.3 LAMEA Contact Center Analytics Market by Country
7.4 LAMEA Other Type Market by Country
Chapter 8. LAMEA CRM Analytics Market by Country
8.1 Brazil CRM Analytics Market
8.1.1 Brazil CRM Analytics Market by Deployment
8.1.2 Brazil CRM Analytics Market by End-User
8.1.3 Brazil CRM Analytics Market by Type
8.2 Argentina CRM Analytics Market
8.2.1 Argentina CRM Analytics Market by Deployment
8.2.2 Argentina CRM Analytics Market by End-User
8.2.3 Argentina CRM Analytics Market by Type
8.3 UAE CRM Analytics Market
8.3.1 UAE CRM Analytics Market by Deployment
8.3.2 UAE CRM Analytics Market by End-User
8.3.3 UAE CRM Analytics Market by Type
8.4 Saudi Arabia CRM Analytics Market
8.4.1 Saudi Arabia CRM Analytics Market by Deployment
8.4.2 Saudi Arabia CRM Analytics Market by End-User
8.4.3 Saudi Arabia CRM Analytics Market by Type
8.5 South Africa CRM Analytics Market
8.5.1 South Africa CRM Analytics Market by Deployment
8.5.2 South Africa CRM Analytics Market by End-User
8.5.3 South Africa CRM Analytics Market by Type
8.6 Nigeria CRM Analytics Market
8.6.1 Nigeria CRM Analytics Market by Deployment
8.6.2 Nigeria CRM Analytics Market by End-User
8.6.3 Nigeria CRM Analytics Market by Type
8.7 Rest of LAMEA CRM Analytics Market
8.7.1 Rest of LAMEA CRM Analytics Market by Deployment
8.7.2 Rest of LAMEA CRM Analytics Market by End-User
8.7.3 Rest of LAMEA CRM Analytics Market by Type
Chapter 9. Company Profiles
9.1 Salesforce, Inc.
9.1.1 Company Overview
9.1.2 Financial Analysis
9.1.3 Regional Analysis
9.1.4 Research & Development Expenses
9.1.5 Recent strategies and developments:
9.1.5.1 Partnerships, Collaborations, and Agreements:
9.1.5.2 Product Launches and Product Expansions:
9.1.5.3 Acquisition and Mergers:
9.1.6 SWOT Analysis
9.2 Microsoft Corporation
9.2.1 Company Overview
9.2.2 Financial Analysis
9.2.3 Segmental and Regional Analysis
9.2.4 Research & Development Expenses
9.2.5 Recent strategies and developments:
9.2.5.1 Partnerships, Collaborations, and Agreements:
9.2.5.2 Product Launches and Product Expansions:
9.2.6 SWOT Analysis
9.3 SAP SE
9.3.1 Company Overview
9.3.2 Financial Analysis
9.3.3 Regional Analysis
9.3.4 Research & Development Expense
9.3.5 Recent strategies and developments:
9.3.5.1 Partnerships, Collaborations, and Agreements:
9.3.5.2 Product Launches and Product Expansions:
9.3.5.3 Acquisition and Mergers:
9.3.6 SWOT Analysis
9.4 Oracle Corporation
9.4.1 Company Overview
9.4.2 Financial Analysis
9.4.3 Segmental and Regional Analysis
9.4.4 Research & Development Expense
9.4.5 Recent strategies and developments:
9.4.5.1 Partnerships, Collaborations, and Agreements:
9.4.5.2 Product Launches and Product Expansions:
9.4.6 SWOT Analysis
9.5 Zoho Corporation Pvt. Ltd.
9.5.1 Company Overview
9.5.2 Recent strategies and developments:
9.5.2.1 Partnerships, Collaborations, and Agreements:
9.5.2.2 Product Launches and Product Expansions:
9.5.3 SWOT Analysis
9.6 Pegasystems, Inc.
9.6.1 Company Overview
9.6.2 Financial Analysis
9.6.3 Regional Analysis
9.6.4 Research & Development Expenses
9.6.5 Recent strategies and developments:
9.6.5.1 Partnerships, Collaborations, and Agreements:
9.6.5.2 Product Launches and Product Expansions:
9.6.5.3 Acquisition and Mergers:
9.6.6 SWOT Analysis
9.7 Adobe, Inc.
9.7.1 Company Overview
9.7.2 Financial Analysis
9.7.3 Segmental and Regional Analysis
9.7.4 Research & Development Expense
9.7.5 Recent strategies and developments:
9.7.5.1 Partnerships, Collaborations, and Agreements:
9.7.5.2 Product Launches and Product Expansions:
9.7.5.3 Acquisition and Mergers:
9.7.6 SWOT Analysis
9.8 SugarCRM, Inc.
9.8.1 Company Overview
9.8.2 Recent strategies and developments:
9.8.2.1 Product Launches and Product Expansions:
9.8.2.2 Acquisition and Mergers:
9.9 Insightly, Inc.
9.9.1 Company Overview
9.9.2 Recent strategies and developments:
9.9.2.1 Product Launches and Product Expansions:
9.10. Creatio
9.10.1 Company Overview
9.10.2 Recent strategies and developments:
9.10.2.1 Partnerships, Collaborations, and Agreements:
9.10.2.2 Product Launches and Product Expansions:
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 LAMEA CRM Analytics Market, by Deployment
1.4.2 LAMEA CRM Analytics Market, by End-User
1.4.3 LAMEA CRM Analytics Market, by Type
1.4.4 LAMEA CRM Analytics Market, by Country
1.5 Methodology for the research
Chapter 2. Market at a Glance
2.1 Key Highlights
Chapter 3. Market Overview
3.1 Introduction
3.1.1 Overview
3.1.1.1 Market Composition and Scenario
3.2 Key Factors Impacting the Market
3.2.1 Market Drivers
3.2.2 Market Restraints
3.2.3 Market Opportunities
3.2.4 Market Challenges
Chapter 4. Competition Analysis - Global
4.1 KBV Cardinal Matrix
4.2 Recent Industry Wide Strategic Developments
4.2.1 Partnerships, Collaborations and Agreements
4.2.2 Product Launches and Product Expansions
4.2.3 Acquisition and Mergers
4.3 Market Share Analysis, 2023
4.4 Top Winning Strategies
4.4.1 Key Leading Strategies: Percentage Distribution (2020-2024)
4.4.2 Key Strategic Move: (Product Launches and Product Expansions: 2020, Apr – 2024, Oct) Leading Players
4.5 Porter Five Forces Analysis
Chapter 5. LAMEA CRM Analytics Market by Deployment
5.1 LAMEA Cloud Market by Country
5.2 LAMEA On-premise Market by Country
Chapter 6. LAMEA CRM Analytics Market by End-User
6.1 LAMEA Retail Market by Country
6.2 LAMEA BFSI Market by Country
6.3 LAMEA Healthcare Market by Country
6.4 LAMEA Media & Entertainment Market by Country
6.5 LAMEA Telecom & IT Market by Country
6.6 LAMEA Transportation & Logistics Market by Country
6.7 LAMEA Other End-User Market by Country
Chapter 7. LAMEA CRM Analytics Market by Type
7.1 LAMEA Sales & Marketing Analytics Market by Country
7.2 LAMEA Customer Analytics Market by Country
7.3 LAMEA Contact Center Analytics Market by Country
7.4 LAMEA Other Type Market by Country
Chapter 8. LAMEA CRM Analytics Market by Country
8.1 Brazil CRM Analytics Market
8.1.1 Brazil CRM Analytics Market by Deployment
8.1.2 Brazil CRM Analytics Market by End-User
8.1.3 Brazil CRM Analytics Market by Type
8.2 Argentina CRM Analytics Market
8.2.1 Argentina CRM Analytics Market by Deployment
8.2.2 Argentina CRM Analytics Market by End-User
8.2.3 Argentina CRM Analytics Market by Type
8.3 UAE CRM Analytics Market
8.3.1 UAE CRM Analytics Market by Deployment
8.3.2 UAE CRM Analytics Market by End-User
8.3.3 UAE CRM Analytics Market by Type
8.4 Saudi Arabia CRM Analytics Market
8.4.1 Saudi Arabia CRM Analytics Market by Deployment
8.4.2 Saudi Arabia CRM Analytics Market by End-User
8.4.3 Saudi Arabia CRM Analytics Market by Type
8.5 South Africa CRM Analytics Market
8.5.1 South Africa CRM Analytics Market by Deployment
8.5.2 South Africa CRM Analytics Market by End-User
8.5.3 South Africa CRM Analytics Market by Type
8.6 Nigeria CRM Analytics Market
8.6.1 Nigeria CRM Analytics Market by Deployment
8.6.2 Nigeria CRM Analytics Market by End-User
8.6.3 Nigeria CRM Analytics Market by Type
8.7 Rest of LAMEA CRM Analytics Market
8.7.1 Rest of LAMEA CRM Analytics Market by Deployment
8.7.2 Rest of LAMEA CRM Analytics Market by End-User
8.7.3 Rest of LAMEA CRM Analytics Market by Type
Chapter 9. Company Profiles
9.1 Salesforce, Inc.
9.1.1 Company Overview
9.1.2 Financial Analysis
9.1.3 Regional Analysis
9.1.4 Research & Development Expenses
9.1.5 Recent strategies and developments:
9.1.5.1 Partnerships, Collaborations, and Agreements:
9.1.5.2 Product Launches and Product Expansions:
9.1.5.3 Acquisition and Mergers:
9.1.6 SWOT Analysis
9.2 Microsoft Corporation
9.2.1 Company Overview
9.2.2 Financial Analysis
9.2.3 Segmental and Regional Analysis
9.2.4 Research & Development Expenses
9.2.5 Recent strategies and developments:
9.2.5.1 Partnerships, Collaborations, and Agreements:
9.2.5.2 Product Launches and Product Expansions:
9.2.6 SWOT Analysis
9.3 SAP SE
9.3.1 Company Overview
9.3.2 Financial Analysis
9.3.3 Regional Analysis
9.3.4 Research & Development Expense
9.3.5 Recent strategies and developments:
9.3.5.1 Partnerships, Collaborations, and Agreements:
9.3.5.2 Product Launches and Product Expansions:
9.3.5.3 Acquisition and Mergers:
9.3.6 SWOT Analysis
9.4 Oracle Corporation
9.4.1 Company Overview
9.4.2 Financial Analysis
9.4.3 Segmental and Regional Analysis
9.4.4 Research & Development Expense
9.4.5 Recent strategies and developments:
9.4.5.1 Partnerships, Collaborations, and Agreements:
9.4.5.2 Product Launches and Product Expansions:
9.4.6 SWOT Analysis
9.5 Zoho Corporation Pvt. Ltd.
9.5.1 Company Overview
9.5.2 Recent strategies and developments:
9.5.2.1 Partnerships, Collaborations, and Agreements:
9.5.2.2 Product Launches and Product Expansions:
9.5.3 SWOT Analysis
9.6 Pegasystems, Inc.
9.6.1 Company Overview
9.6.2 Financial Analysis
9.6.3 Regional Analysis
9.6.4 Research & Development Expenses
9.6.5 Recent strategies and developments:
9.6.5.1 Partnerships, Collaborations, and Agreements:
9.6.5.2 Product Launches and Product Expansions:
9.6.5.3 Acquisition and Mergers:
9.6.6 SWOT Analysis
9.7 Adobe, Inc.
9.7.1 Company Overview
9.7.2 Financial Analysis
9.7.3 Segmental and Regional Analysis
9.7.4 Research & Development Expense
9.7.5 Recent strategies and developments:
9.7.5.1 Partnerships, Collaborations, and Agreements:
9.7.5.2 Product Launches and Product Expansions:
9.7.5.3 Acquisition and Mergers:
9.7.6 SWOT Analysis
9.8 SugarCRM, Inc.
9.8.1 Company Overview
9.8.2 Recent strategies and developments:
9.8.2.1 Product Launches and Product Expansions:
9.8.2.2 Acquisition and Mergers:
9.9 Insightly, Inc.
9.9.1 Company Overview
9.9.2 Recent strategies and developments:
9.9.2.1 Product Launches and Product Expansions:
9.10. Creatio
9.10.1 Company Overview
9.10.2 Recent strategies and developments:
9.10.2.1 Partnerships, Collaborations, and Agreements:
9.10.2.2 Product Launches and Product Expansions:
List of Tables
TABLE 1 LAMEA CRM Analytics Market, 2020 - 2023, USD Million
TABLE 2 LAMEA CRM Analytics Market, 2024 - 2031, USD Million
TABLE 3 Partnerships, Collaborations and Agreements– CRM Analytics Market
TABLE 4 Product Launches And Product Expansions– CRM Analytics Market
TABLE 5 Acquisition and Mergers– CRM Analytics Market
TABLE 6 LAMEA CRM Analytics Market by Deployment, 2020 - 2023, USD Million
TABLE 7 LAMEA CRM Analytics Market by Deployment, 2024 - 2031, USD Million
TABLE 8 LAMEA Cloud Market by Country, 2020 - 2023, USD Million
TABLE 9 LAMEA Cloud Market by Country, 2024 - 2031, USD Million
TABLE 10 LAMEA On-premise Market by Country, 2020 - 2023, USD Million
TABLE 11 LAMEA On-premise Market by Country, 2024 - 2031, USD Million
TABLE 12 LAMEA CRM Analytics Market by End-User, 2020 - 2023, USD Million
TABLE 13 LAMEA CRM Analytics Market by End-User, 2024 - 2031, USD Million
TABLE 14 LAMEA Retail Market by Country, 2020 - 2023, USD Million
TABLE 15 LAMEA Retail Market by Country, 2024 - 2031, USD Million
TABLE 16 LAMEA BFSI Market by Country, 2020 - 2023, USD Million
TABLE 17 LAMEA BFSI Market by Country, 2024 - 2031, USD Million
TABLE 18 LAMEA Healthcare Market by Country, 2020 - 2023, USD Million
TABLE 19 LAMEA Healthcare Market by Country, 2024 - 2031, USD Million
TABLE 20 LAMEA Media & Entertainment Market by Country, 2020 - 2023, USD Million
TABLE 21 LAMEA Media & Entertainment Market by Country, 2024 - 2031, USD Million
TABLE 22 LAMEA Telecom & IT Market by Country, 2020 - 2023, USD Million
TABLE 23 LAMEA Telecom & IT Market by Country, 2024 - 2031, USD Million
TABLE 24 LAMEA Transportation & Logistics Market by Country, 2020 - 2023, USD Million
TABLE 25 LAMEA Transportation & Logistics Market by Country, 2024 - 2031, USD Million
TABLE 26 LAMEA Other End-User Market by Country, 2020 - 2023, USD Million
TABLE 27 LAMEA Other End-User Market by Country, 2024 - 2031, USD Million
TABLE 28 LAMEA CRM Analytics Market by Type, 2020 - 2023, USD Million
TABLE 29 LAMEA CRM Analytics Market by Type, 2024 - 2031, USD Million
TABLE 30 LAMEA Sales & Marketing Analytics Market by Country, 2020 - 2023, USD Million
TABLE 31 LAMEA Sales & Marketing Analytics Market by Country, 2024 - 2031, USD Million
TABLE 32 LAMEA Customer Analytics Market by Country, 2020 - 2023, USD Million
TABLE 33 LAMEA Customer Analytics Market by Country, 2024 - 2031, USD Million
TABLE 34 LAMEA Contact Center Analytics Market by Country, 2020 - 2023, USD Million
TABLE 35 LAMEA Contact Center Analytics Market by Country, 2024 - 2031, USD Million
TABLE 36 LAMEA Other Type Market by Country, 2020 - 2023, USD Million
TABLE 37 LAMEA Other Type Market by Country, 2024 - 2031, USD Million
TABLE 38 LAMEA CRM Analytics Market by Country, 2020 - 2023, USD Million
TABLE 39 LAMEA CRM Analytics Market by Country, 2024 - 2031, USD Million
TABLE 40 Brazil CRM Analytics Market, 2020 - 2023, USD Million
TABLE 41 Brazil CRM Analytics Market, 2024 - 2031, USD Million
TABLE 42 Brazil CRM Analytics Market by Deployment, 2020 - 2023, USD Million
TABLE 43 Brazil CRM Analytics Market by Deployment, 2024 - 2031, USD Million
TABLE 44 Brazil CRM Analytics Market by End-User, 2020 - 2023, USD Million
TABLE 45 Brazil CRM Analytics Market by End-User, 2024 - 2031, USD Million
TABLE 46 Brazil CRM Analytics Market by Type, 2020 - 2023, USD Million
TABLE 47 Brazil CRM Analytics Market by Type, 2024 - 2031, USD Million
TABLE 48 Argentina CRM Analytics Market, 2020 - 2023, USD Million
TABLE 49 Argentina CRM Analytics Market, 2024 - 2031, USD Million
TABLE 50 Argentina CRM Analytics Market by Deployment, 2020 - 2023, USD Million
TABLE 51 Argentina CRM Analytics Market by Deployment, 2024 - 2031, USD Million
TABLE 52 Argentina CRM Analytics Market by End-User, 2020 - 2023, USD Million
TABLE 53 Argentina CRM Analytics Market by End-User, 2024 - 2031, USD Million
TABLE 54 Argentina CRM Analytics Market by Type, 2020 - 2023, USD Million
TABLE 55 Argentina CRM Analytics Market by Type, 2024 - 2031, USD Million
TABLE 56 UAE CRM Analytics Market, 2020 - 2023, USD Million
TABLE 57 UAE CRM Analytics Market, 2024 - 2031, USD Million
TABLE 58 UAE CRM Analytics Market by Deployment, 2020 - 2023, USD Million
TABLE 59 UAE CRM Analytics Market by Deployment, 2024 - 2031, USD Million
TABLE 60 UAE CRM Analytics Market by End-User, 2020 - 2023, USD Million
TABLE 61 UAE CRM Analytics Market by End-User, 2024 - 2031, USD Million
TABLE 62 UAE CRM Analytics Market by Type, 2020 - 2023, USD Million
TABLE 63 UAE CRM Analytics Market by Type, 2024 - 2031, USD Million
TABLE 64 Saudi Arabia CRM Analytics Market, 2020 - 2023, USD Million
TABLE 65 Saudi Arabia CRM Analytics Market, 2024 - 2031, USD Million
TABLE 66 Saudi Arabia CRM Analytics Market by Deployment, 2020 - 2023, USD Million
TABLE 67 Saudi Arabia CRM Analytics Market by Deployment, 2024 - 2031, USD Million
TABLE 68 Saudi Arabia CRM Analytics Market by End-User, 2020 - 2023, USD Million
TABLE 69 Saudi Arabia CRM Analytics Market by End-User, 2024 - 2031, USD Million
TABLE 70 Saudi Arabia CRM Analytics Market by Type, 2020 - 2023, USD Million
TABLE 71 Saudi Arabia CRM Analytics Market by Type, 2024 - 2031, USD Million
TABLE 72 South Africa CRM Analytics Market, 2020 - 2023, USD Million
TABLE 73 South Africa CRM Analytics Market, 2024 - 2031, USD Million
TABLE 74 South Africa CRM Analytics Market by Deployment, 2020 - 2023, USD Million
TABLE 75 South Africa CRM Analytics Market by Deployment, 2024 - 2031, USD Million
TABLE 76 South Africa CRM Analytics Market by End-User, 2020 - 2023, USD Million
TABLE 77 South Africa CRM Analytics Market by End-User, 2024 - 2031, USD Million
TABLE 78 South Africa CRM Analytics Market by Type, 2020 - 2023, USD Million
TABLE 79 South Africa CRM Analytics Market by Type, 2024 - 2031, USD Million
TABLE 80 Nigeria CRM Analytics Market, 2020 - 2023, USD Million
TABLE 81 Nigeria CRM Analytics Market, 2024 - 2031, USD Million
TABLE 82 Nigeria CRM Analytics Market by Deployment, 2020 - 2023, USD Million
TABLE 83 Nigeria CRM Analytics Market by Deployment, 2024 - 2031, USD Million
TABLE 84 Nigeria CRM Analytics Market by End-User, 2020 - 2023, USD Million
TABLE 85 Nigeria CRM Analytics Market by End-User, 2024 - 2031, USD Million
TABLE 86 Nigeria CRM Analytics Market by Type, 2020 - 2023, USD Million
TABLE 87 Nigeria CRM Analytics Market by Type, 2024 - 2031, USD Million
TABLE 88 Rest of LAMEA CRM Analytics Market, 2020 - 2023, USD Million
TABLE 89 Rest of LAMEA CRM Analytics Market, 2024 - 2031, USD Million
TABLE 90 Rest of LAMEA CRM Analytics Market by Deployment, 2020 - 2023, USD Million
TABLE 91 Rest of LAMEA CRM Analytics Market by Deployment, 2024 - 2031, USD Million
TABLE 92 Rest of LAMEA CRM Analytics Market by End-User, 2020 - 2023, USD Million
TABLE 93 Rest of LAMEA CRM Analytics Market by End-User, 2024 - 2031, USD Million
TABLE 94 Rest of LAMEA CRM Analytics Market by Type, 2020 - 2023, USD Million
TABLE 95 Rest of LAMEA CRM Analytics Market by Type, 2024 - 2031, USD Million
TABLE 96 Key Information – Salesforce, Inc.
TABLE 97 Key Information – Microsoft Corporation
TABLE 98 Key Information – SAP SE
TABLE 99 Key Information – Oracle Corporation
TABLE 100 Key Information – Zoho Corporation Pvt. Ltd.
TABLE 101 Key Information – Pegasystems Inc.
TABLE 102 Key Information – Adobe, Inc.
TABLE 103 key information – SugarCRM, Inc.
TABLE 104 key information – Insightly, Inc.
TABLE 105 key information – Creatio
List of Figures
FIG 1 Methodology for the research
FIG 2 LAMEA CRM Analytics Market, 2020 - 2031, USD Million
FIG 3 Key Factors Impacting CRM Analytics Market
FIG 4 KBV Cardinal Matrix
FIG 5 Market Share Analysis, 2023
FIG 6 Key Leading Strategies: Percentage Distribution (2020-2024)
FIG 7 Key Strategic Move: (Product Launches and Product Expansions: 2020, Apr – 2024, Oct) Leading Players
FIG 8 Porter’s Five Forces Analysis – CRM Analytics Market
FIG 9 LAMEA CRM Analytics Market share by Deployment, 2023
FIG 10 LAMEA CRM Analytics Market share by Deployment, 2031
FIG 11 LAMEA CRM Analytics Market by Deployment, 2020 - 2031, USD Million
FIG 12 LAMEA CRM Analytics Market share by End-User, 2023
FIG 13 LAMEA CRM Analytics Market share by End-User, 2031
FIG 14 LAMEA CRM Analytics Market by End-User, 2020 - 2031, USD Million
FIG 15 LAMEA CRM Analytics Market share by Type, 2023
FIG 16 LAMEA CRM Analytics Market share by Type, 2031
FIG 17 LAMEA CRM Analytics Market by Type, 2020 - 2031, USD Million
FIG 18 LAMEA CRM Analytics Market share by Country, 2023
FIG 19 LAMEA CRM Analytics Market share by Country, 2031
FIG 20 LAMEA CRM Analytics Market by Country, 2020 - 2031, USD Million
FIG 21 Recent strategies and developments: Salesforce, Inc.
FIG 22 SWOT Analysis: Salesforce, Inc.
FIG 23 Recent strategies and developments: Microsoft Corporation
FIG 24 SWOT Analysis: Microsoft Corporation
FIG 25 Recent strategies and developments: SAP SE
FIG 26 SWOT Analysis: SAP SE
FIG 27 Recent strategies and developments: Oracle Corporation
FIG 28 SWOT Analysis: Oracle Corporation
FIG 29 Recent strategies and developments: Zoho Corporation Pvt. Ltd.
FIG 30 SWOT Analysis: Zoho Corporation Pvt. Ltd.
FIG 31 Recent strategies and developments: Pegasystems, Inc.
FIG 32 SWOT Analysis: Pegasystems, Inc.
FIG 33 Recent strategies and developments: Adobe, Inc.
FIG 34 SWOT Analysis: Adobe, Inc.
FIG 35 Recent strategies and developments: SugarCRM, Inc.
FIG 36 Recent strategies and developments: Creatio
TABLE 2 LAMEA CRM Analytics Market, 2024 - 2031, USD Million
TABLE 3 Partnerships, Collaborations and Agreements– CRM Analytics Market
TABLE 4 Product Launches And Product Expansions– CRM Analytics Market
TABLE 5 Acquisition and Mergers– CRM Analytics Market
TABLE 6 LAMEA CRM Analytics Market by Deployment, 2020 - 2023, USD Million
TABLE 7 LAMEA CRM Analytics Market by Deployment, 2024 - 2031, USD Million
TABLE 8 LAMEA Cloud Market by Country, 2020 - 2023, USD Million
TABLE 9 LAMEA Cloud Market by Country, 2024 - 2031, USD Million
TABLE 10 LAMEA On-premise Market by Country, 2020 - 2023, USD Million
TABLE 11 LAMEA On-premise Market by Country, 2024 - 2031, USD Million
TABLE 12 LAMEA CRM Analytics Market by End-User, 2020 - 2023, USD Million
TABLE 13 LAMEA CRM Analytics Market by End-User, 2024 - 2031, USD Million
TABLE 14 LAMEA Retail Market by Country, 2020 - 2023, USD Million
TABLE 15 LAMEA Retail Market by Country, 2024 - 2031, USD Million
TABLE 16 LAMEA BFSI Market by Country, 2020 - 2023, USD Million
TABLE 17 LAMEA BFSI Market by Country, 2024 - 2031, USD Million
TABLE 18 LAMEA Healthcare Market by Country, 2020 - 2023, USD Million
TABLE 19 LAMEA Healthcare Market by Country, 2024 - 2031, USD Million
TABLE 20 LAMEA Media & Entertainment Market by Country, 2020 - 2023, USD Million
TABLE 21 LAMEA Media & Entertainment Market by Country, 2024 - 2031, USD Million
TABLE 22 LAMEA Telecom & IT Market by Country, 2020 - 2023, USD Million
TABLE 23 LAMEA Telecom & IT Market by Country, 2024 - 2031, USD Million
TABLE 24 LAMEA Transportation & Logistics Market by Country, 2020 - 2023, USD Million
TABLE 25 LAMEA Transportation & Logistics Market by Country, 2024 - 2031, USD Million
TABLE 26 LAMEA Other End-User Market by Country, 2020 - 2023, USD Million
TABLE 27 LAMEA Other End-User Market by Country, 2024 - 2031, USD Million
TABLE 28 LAMEA CRM Analytics Market by Type, 2020 - 2023, USD Million
TABLE 29 LAMEA CRM Analytics Market by Type, 2024 - 2031, USD Million
TABLE 30 LAMEA Sales & Marketing Analytics Market by Country, 2020 - 2023, USD Million
TABLE 31 LAMEA Sales & Marketing Analytics Market by Country, 2024 - 2031, USD Million
TABLE 32 LAMEA Customer Analytics Market by Country, 2020 - 2023, USD Million
TABLE 33 LAMEA Customer Analytics Market by Country, 2024 - 2031, USD Million
TABLE 34 LAMEA Contact Center Analytics Market by Country, 2020 - 2023, USD Million
TABLE 35 LAMEA Contact Center Analytics Market by Country, 2024 - 2031, USD Million
TABLE 36 LAMEA Other Type Market by Country, 2020 - 2023, USD Million
TABLE 37 LAMEA Other Type Market by Country, 2024 - 2031, USD Million
TABLE 38 LAMEA CRM Analytics Market by Country, 2020 - 2023, USD Million
TABLE 39 LAMEA CRM Analytics Market by Country, 2024 - 2031, USD Million
TABLE 40 Brazil CRM Analytics Market, 2020 - 2023, USD Million
TABLE 41 Brazil CRM Analytics Market, 2024 - 2031, USD Million
TABLE 42 Brazil CRM Analytics Market by Deployment, 2020 - 2023, USD Million
TABLE 43 Brazil CRM Analytics Market by Deployment, 2024 - 2031, USD Million
TABLE 44 Brazil CRM Analytics Market by End-User, 2020 - 2023, USD Million
TABLE 45 Brazil CRM Analytics Market by End-User, 2024 - 2031, USD Million
TABLE 46 Brazil CRM Analytics Market by Type, 2020 - 2023, USD Million
TABLE 47 Brazil CRM Analytics Market by Type, 2024 - 2031, USD Million
TABLE 48 Argentina CRM Analytics Market, 2020 - 2023, USD Million
TABLE 49 Argentina CRM Analytics Market, 2024 - 2031, USD Million
TABLE 50 Argentina CRM Analytics Market by Deployment, 2020 - 2023, USD Million
TABLE 51 Argentina CRM Analytics Market by Deployment, 2024 - 2031, USD Million
TABLE 52 Argentina CRM Analytics Market by End-User, 2020 - 2023, USD Million
TABLE 53 Argentina CRM Analytics Market by End-User, 2024 - 2031, USD Million
TABLE 54 Argentina CRM Analytics Market by Type, 2020 - 2023, USD Million
TABLE 55 Argentina CRM Analytics Market by Type, 2024 - 2031, USD Million
TABLE 56 UAE CRM Analytics Market, 2020 - 2023, USD Million
TABLE 57 UAE CRM Analytics Market, 2024 - 2031, USD Million
TABLE 58 UAE CRM Analytics Market by Deployment, 2020 - 2023, USD Million
TABLE 59 UAE CRM Analytics Market by Deployment, 2024 - 2031, USD Million
TABLE 60 UAE CRM Analytics Market by End-User, 2020 - 2023, USD Million
TABLE 61 UAE CRM Analytics Market by End-User, 2024 - 2031, USD Million
TABLE 62 UAE CRM Analytics Market by Type, 2020 - 2023, USD Million
TABLE 63 UAE CRM Analytics Market by Type, 2024 - 2031, USD Million
TABLE 64 Saudi Arabia CRM Analytics Market, 2020 - 2023, USD Million
TABLE 65 Saudi Arabia CRM Analytics Market, 2024 - 2031, USD Million
TABLE 66 Saudi Arabia CRM Analytics Market by Deployment, 2020 - 2023, USD Million
TABLE 67 Saudi Arabia CRM Analytics Market by Deployment, 2024 - 2031, USD Million
TABLE 68 Saudi Arabia CRM Analytics Market by End-User, 2020 - 2023, USD Million
TABLE 69 Saudi Arabia CRM Analytics Market by End-User, 2024 - 2031, USD Million
TABLE 70 Saudi Arabia CRM Analytics Market by Type, 2020 - 2023, USD Million
TABLE 71 Saudi Arabia CRM Analytics Market by Type, 2024 - 2031, USD Million
TABLE 72 South Africa CRM Analytics Market, 2020 - 2023, USD Million
TABLE 73 South Africa CRM Analytics Market, 2024 - 2031, USD Million
TABLE 74 South Africa CRM Analytics Market by Deployment, 2020 - 2023, USD Million
TABLE 75 South Africa CRM Analytics Market by Deployment, 2024 - 2031, USD Million
TABLE 76 South Africa CRM Analytics Market by End-User, 2020 - 2023, USD Million
TABLE 77 South Africa CRM Analytics Market by End-User, 2024 - 2031, USD Million
TABLE 78 South Africa CRM Analytics Market by Type, 2020 - 2023, USD Million
TABLE 79 South Africa CRM Analytics Market by Type, 2024 - 2031, USD Million
TABLE 80 Nigeria CRM Analytics Market, 2020 - 2023, USD Million
TABLE 81 Nigeria CRM Analytics Market, 2024 - 2031, USD Million
TABLE 82 Nigeria CRM Analytics Market by Deployment, 2020 - 2023, USD Million
TABLE 83 Nigeria CRM Analytics Market by Deployment, 2024 - 2031, USD Million
TABLE 84 Nigeria CRM Analytics Market by End-User, 2020 - 2023, USD Million
TABLE 85 Nigeria CRM Analytics Market by End-User, 2024 - 2031, USD Million
TABLE 86 Nigeria CRM Analytics Market by Type, 2020 - 2023, USD Million
TABLE 87 Nigeria CRM Analytics Market by Type, 2024 - 2031, USD Million
TABLE 88 Rest of LAMEA CRM Analytics Market, 2020 - 2023, USD Million
TABLE 89 Rest of LAMEA CRM Analytics Market, 2024 - 2031, USD Million
TABLE 90 Rest of LAMEA CRM Analytics Market by Deployment, 2020 - 2023, USD Million
TABLE 91 Rest of LAMEA CRM Analytics Market by Deployment, 2024 - 2031, USD Million
TABLE 92 Rest of LAMEA CRM Analytics Market by End-User, 2020 - 2023, USD Million
TABLE 93 Rest of LAMEA CRM Analytics Market by End-User, 2024 - 2031, USD Million
TABLE 94 Rest of LAMEA CRM Analytics Market by Type, 2020 - 2023, USD Million
TABLE 95 Rest of LAMEA CRM Analytics Market by Type, 2024 - 2031, USD Million
TABLE 96 Key Information – Salesforce, Inc.
TABLE 97 Key Information – Microsoft Corporation
TABLE 98 Key Information – SAP SE
TABLE 99 Key Information – Oracle Corporation
TABLE 100 Key Information – Zoho Corporation Pvt. Ltd.
TABLE 101 Key Information – Pegasystems Inc.
TABLE 102 Key Information – Adobe, Inc.
TABLE 103 key information – SugarCRM, Inc.
TABLE 104 key information – Insightly, Inc.
TABLE 105 key information – Creatio
List of Figures
FIG 1 Methodology for the research
FIG 2 LAMEA CRM Analytics Market, 2020 - 2031, USD Million
FIG 3 Key Factors Impacting CRM Analytics Market
FIG 4 KBV Cardinal Matrix
FIG 5 Market Share Analysis, 2023
FIG 6 Key Leading Strategies: Percentage Distribution (2020-2024)
FIG 7 Key Strategic Move: (Product Launches and Product Expansions: 2020, Apr – 2024, Oct) Leading Players
FIG 8 Porter’s Five Forces Analysis – CRM Analytics Market
FIG 9 LAMEA CRM Analytics Market share by Deployment, 2023
FIG 10 LAMEA CRM Analytics Market share by Deployment, 2031
FIG 11 LAMEA CRM Analytics Market by Deployment, 2020 - 2031, USD Million
FIG 12 LAMEA CRM Analytics Market share by End-User, 2023
FIG 13 LAMEA CRM Analytics Market share by End-User, 2031
FIG 14 LAMEA CRM Analytics Market by End-User, 2020 - 2031, USD Million
FIG 15 LAMEA CRM Analytics Market share by Type, 2023
FIG 16 LAMEA CRM Analytics Market share by Type, 2031
FIG 17 LAMEA CRM Analytics Market by Type, 2020 - 2031, USD Million
FIG 18 LAMEA CRM Analytics Market share by Country, 2023
FIG 19 LAMEA CRM Analytics Market share by Country, 2031
FIG 20 LAMEA CRM Analytics Market by Country, 2020 - 2031, USD Million
FIG 21 Recent strategies and developments: Salesforce, Inc.
FIG 22 SWOT Analysis: Salesforce, Inc.
FIG 23 Recent strategies and developments: Microsoft Corporation
FIG 24 SWOT Analysis: Microsoft Corporation
FIG 25 Recent strategies and developments: SAP SE
FIG 26 SWOT Analysis: SAP SE
FIG 27 Recent strategies and developments: Oracle Corporation
FIG 28 SWOT Analysis: Oracle Corporation
FIG 29 Recent strategies and developments: Zoho Corporation Pvt. Ltd.
FIG 30 SWOT Analysis: Zoho Corporation Pvt. Ltd.
FIG 31 Recent strategies and developments: Pegasystems, Inc.
FIG 32 SWOT Analysis: Pegasystems, Inc.
FIG 33 Recent strategies and developments: Adobe, Inc.
FIG 34 SWOT Analysis: Adobe, Inc.
FIG 35 Recent strategies and developments: SugarCRM, Inc.
FIG 36 Recent strategies and developments: Creatio