LAMEA IT Service Management (ITSM) Market Size, Share & Trends Analysis Report By Organization Size (Large Enterprises and Small & Medium-sized Enterprise), By Deployment Type, By Offering, By Vertical, By Country and Growth Forecast, 2023 - 2030

The Latin America, Middle East and Africa IT Service Management (ITSM) Market would witness market growth of 15.9% CAGR during the forecast period (2023-2030).

Integrating ITSM and DevOps emphasizes collaboration between development and IT operations teams. This integration accelerates the delivery of high-quality software and services, promoting a more agile and responsive organizational culture. ITSM solutions are increasingly focusing on enhancing the overall user experience. User-centric design improves user satisfaction, encourages adoption of ITSM practices, and fosters a positive perception of IT services within the organization. Organizations are moving away from rigid adherence to ITIL frameworks, opting for more hybrid and adaptable approaches. Hybrid approaches allow organizations to tailor ITSM practices to their needs, fostering flexibility and responsiveness.

There is a growing emphasis on measuring and demonstrating the business value of IT services. ITSM is evolving to align with business objectives, with metrics such as Return on Investment (ROI) and customer satisfaction becoming key indicators of success. Agile methodologies are being integrated into ITSM for continuous improvement and iterative development. Agile practices enable organizations to adapt ITSM processes based on real-time feedback, fostering a culture of continuous improvement. Security is becoming integral to ITSM practices, focusing on integrated security measures. ITSM platforms are incorporating robust security features to protect against cyber threats, ensuring the integrity and confidentiality of IT services.

The media and entertainment landscape in Brazil is undergoing digital transformation. ITSM supports managing and maintaining content distribution platforms in Brazil, including streaming services, on-demand platforms, and digital broadcasting. With the rise of streaming services, ITSM helps integrate and manage streaming technologies in Brazil. ITSM supports the implementation of content monetization strategies, including subscription models, pay-per-view, and digital storefronts in Brazil. According to the ITA, the Brazilian media and entertainment industry reached $2.7 billion in 2019. Thus, due to these aspects, the market will expand across the LAMEA region in upcoming years.

The Brazil market dominated the LAMEA IT Service Management (ITSM) Market by Country in 2022, and would continue to be a dominant market till 2030; thereby, achieving a market value of $504.9 million by 2030. The Argentina market is showcasing a CAGR of 16.6% during (2023 - 2030). Additionally, The UAE market would register a CAGR of 15.6% during (2023 - 2030).

Free Valuable Insights: The Worldwide IT Service Management (ITSM) Market is Projected to reach USD 24.5 Billion by 2030, at a CAGR of 13.3%

Based on Organization Size, the market is segmented into Large Enterprises and Small & Medium-sized Enterprise. Based on Deployment Type, the market is segmented into Cloud and On-premise. Based on Offering, the market is segmented into Solution (Operations & Performance Management, Configuration & Change Management, Service Portfolio Management, Service Desk Software and Dashboarding, Reporting & Analytics) and Services. Based on Vertical, the market is segmented into BFSI, Government & Public Sector, Energy & Utilities, IT & Telecom, Media & Entertainment, Manufacturing, Retail & Consumer Goods and Healthcare & Lifesciences. Based on countries, the market is segmented into Brazil, Argentina, UAE, Saudi Arabia, South Africa, Nigeria, and Rest of LAMEA.

List of Key Companies Profiled

• Microsoft Corporation
• IBM Corporation
• Open Text Corporation
• ServiceNow, Inc.
• BMC Software, Inc. (KKR & Co., Inc.)
• Broadcom, Inc.
• Hewlett Packard enterprise Company
• Atlassian Corporation PLC
• Zendesk, Inc.
• Ivanti, Inc. (Clearlake Capital Group, L.P.)

LAMEA IT Service Management (ITSM) Market Report Segmentation

By Organization Size

• Large Enterprises
• Small & Medium-sized Enterprise

By Deployment Type

• Cloud
• On-premise

By Offering

• Solution
  • Operations & Performance Management
  • Configuration & Change Management
  • Service Portfolio Management
  • Service Desk Software
  • Dashboarding, Reporting & Analytics
• Services

By Vertical

• BFSI
• Government & Public Sector
• Energy & Utilities
• IT & Telecom
• Media & Entertainment
• Manufacturing
• Retail & Consumer Goods
• Healthcare & Lifesciences

By Country

• Brazil
• Argentina
• UAE
• Saudi Arabia
• South Africa
• Nigeria
• Rest of LAMEA

Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 LAMEA IT Service Management (ITSM) Market, by Organization Size
1.4.2 LAMEA IT Service Management (ITSM) Market, by Deployment Type
1.4.3 LAMEA IT Service Management (ITSM) Market, by Offering
1.4.4 LAMEA IT Service Management (ITSM) Market, by Vertical
1.4.5 LAMEA IT Service Management (ITSM) Market, by Country
1.5 Methodology for the research

Chapter 2. Market at a Glance
2.1 Key Highlights

Chapter 3. Market Overview
3.1 Introduction
3.1.1 Overview
3.1.1.1 Market Composition and Scenario
3.2 Key Factors Impacting the Market
3.2.1 Market Drivers
3.2.2 Market Restraints
3.2.3 Market Opportunities
3.2.4 Market Challenges

Chapter 4. Competition Analysis - Global
4.1 KBV Cardinal Matrix
4.2 Recent Industry Wide Strategic Developments
4.2.1 Partnerships, Collaborations and Agreements
4.2.2 Product Launches and Product Expansions
4.2.3 Acquisition and Mergers
4.3 Market Share Analysis, 2022
4.4 Top Winning Strategies
4.4.1 Key Leading Strategies: Percentage Distribution (2019-2023)
4.4.2 Key Strategic Move: (Mergers & Acquisition: 2020, Jun – 2024, Jan) Leading Players
4.5 Porter Five Forces Analysis

Chapter 5. LAMEA IT Service Management (ITSM) Market by Organization Size
5.1 LAMEA Large Enterprises Market by Country
5.2 LAMEA Small & Medium-sized Enterprise Market by Country

Chapter 6. LAMEA IT Service Management (ITSM) Market by Deployment Type
6.1 LAMEA Cloud Market by Country
6.2 LAMEA On-premise Market by Country

Chapter 7. LAMEA IT Service Management (ITSM) Market by Offering
7.1 LAMEA Solution Market by Country
7.2 LAMEA IT Service Management (ITSM) Market by Solution Type
7.2.1 LAMEA Operations & Performance Management Market by Country
7.2.2 LAMEA Configuration & Change Management Market by Country
7.2.3 LAMEA Service Portfolio Management Market by Country
7.2.4 LAMEA Service Desk Software Market by Country
7.2.5 LAMEA Dashboarding, Reporting & Analytics Market by Country
7.3 LAMEA Services Market by Country

Chapter 8. LAMEA IT Service Management (ITSM) Market by Vertical
8.1 LAMEA BFSI Market by Country
8.2 LAMEA Government & Public Sector Market by Country
8.3 LAMEA Energy & Utilities Market by Country
8.4 LAMEA IT & Telecom Market by Country
8.5 LAMEA Media & Entertainment Market by Country
8.6 LAMEA Manufacturing Market by Country
8.7 LAMEA Retail & Consumer Goods Market by Country
8.8 LAMEA Healthcare & Lifesciences Market by Country
8.9 LAMEA Others Market by Country

Chapter 9. LAMEA IT Service Management (ITSM) Market by Country
9.1 Brazil IT Service Management (ITSM) Market
9.1.1 Brazil IT Service Management (ITSM) Market by Organization Size
9.1.2 Brazil IT Service Management (ITSM) Market by Deployment Type
9.1.3 Brazil IT Service Management (ITSM) Market by Offering
9.1.3.1 Brazil IT Service Management (ITSM) Market by Solution Type
9.1.4 Brazil IT Service Management (ITSM) Market by Vertical
9.2 Argentina IT Service Management (ITSM) Market
9.2.1 Argentina IT Service Management (ITSM) Market by Organization Size
9.2.2 Argentina IT Service Management (ITSM) Market by Deployment Type
9.2.3 Argentina IT Service Management (ITSM) Market by Offering
9.2.3.1 Argentina IT Service Management (ITSM) Market by Solution Type
9.2.4 Argentina IT Service Management (ITSM) Market by Vertical
9.3 UAE IT Service Management (ITSM) Market
9.3.1 UAE IT Service Management (ITSM) Market by Organization Size
9.3.2 UAE IT Service Management (ITSM) Market by Deployment Type
9.3.3 UAE IT Service Management (ITSM) Market by Offering
9.3.3.1 UAE IT Service Management (ITSM) Market by Solution Type
9.3.4 UAE IT Service Management (ITSM) Market by Vertical
9.4 Saudi Arabia IT Service Management (ITSM) Market
9.4.1 Saudi Arabia IT Service Management (ITSM) Market by Organization Size
9.4.2 Saudi Arabia IT Service Management (ITSM) Market by Deployment Type
9.4.3 Saudi Arabia IT Service Management (ITSM) Market by Offering
9.4.3.1 Saudi Arabia IT Service Management (ITSM) Market by Solution Type
9.4.4 Saudi Arabia IT Service Management (ITSM) Market by Vertical
9.5 South Africa IT Service Management (ITSM) Market
9.5.1 South Africa IT Service Management (ITSM) Market by Organization Size
9.5.2 South Africa IT Service Management (ITSM) Market by Deployment Type
9.5.3 South Africa IT Service Management (ITSM) Market by Offering
9.5.3.1 South Africa IT Service Management (ITSM) Market by Solution Type
9.5.4 South Africa IT Service Management (ITSM) Market by Vertical
9.6 Nigeria IT Service Management (ITSM) Market
9.6.1 Nigeria IT Service Management (ITSM) Market by Organization Size
9.6.2 Nigeria IT Service Management (ITSM) Market by Deployment Type
9.6.3 Nigeria IT Service Management (ITSM) Market by Offering
9.6.3.1 Nigeria IT Service Management (ITSM) Market by Solution Type
9.6.4 Nigeria IT Service Management (ITSM) Market by Vertical
9.7 Rest of LAMEA IT Service Management (ITSM) Market
9.7.1 Rest of LAMEA IT Service Management (ITSM) Market by Organization Size
9.7.2 Rest of LAMEA IT Service Management (ITSM) Market by Deployment Type
9.7.3 Rest of LAMEA IT Service Management (ITSM) Market by Offering
9.7.3.1 Rest of LAMEA IT Service Management (ITSM) Market by Solution Type
9.7.4 Rest of LAMEA IT Service Management (ITSM) Market by Vertical

Chapter 10. Company Profiles
10.1 Microsoft Corporation
10.1.1 Company Overview
10.1.2 Financial Analysis
10.1.3 Segmental and Regional Analysis
10.1.4 Research & Development Expenses
10.1.5 Recent strategies and developments:
10.1.5.1 Partnerships, Collaborations, and Agreements:
10.1.5.2 Acquisition and Mergers:
10.1.6 SWOT Analysis
10.2 IBM Corporation
10.2.1 Company Overview
10.2.2 Financial Analysis
10.2.3 Regional & Segmental Analysis
10.2.4 Research & Development Expenses
10.2.5 Recent strategies and developments:
10.2.5.1 Partnerships, Collaborations, and Agreements:
10.2.5.2 Product Launches and Product Expansions:
10.2.5.3 Acquisition and Mergers:
10.2.6 SWOT Analysis
10.3 Open Text Corporation
10.3.1 Company Overview
10.3.2 Financial Analysis
10.3.3 Segmental and Regional Analysis
10.3.4 Research & Development Expenses
10.3.5 SWOT Analysis
10.4 ServiceNow, Inc.
10.4.1 Company Overview
10.4.2 Financial Analysis
10.4.3 Regional Analysis
10.4.4 Research & Development Expenses
10.4.5 Recent strategies and developments:
10.4.5.1 Partnerships, Collaborations, and Agreements:
10.4.5.2 Acquisition and Mergers:
10.5 BMC Software, Inc. (KKR & Co., Inc.)
10.5.1 Company Overview
10.5.2 Financial Analysis
10.5.3 Recent strategies and developments:
10.5.3.1 Acquisition and Mergers:
10.5.4 SWOT Analysis
10.6 Broadcom, Inc.
10.6.1 Company Overview
10.6.2 Financial Analysis
10.6.3 Segmental and Regional Analysis
10.6.4 Research & Development Expense
10.6.5 Recent strategies and developments:
10.6.5.1 Acquisition and Mergers:
10.6.6 SWOT Analysis
10.7 Hewlett Packard Enterprise Company
10.7.1 Company Overview
10.7.2 Financial Analysis
10.7.3 Segmental and Regional Analysis
10.7.4 Research & Development Expense
10.7.5 Recent strategies and developments:
10.7.5.1 Acquisition and Mergers:
10.7.6 SWOT Analysis
10.8 Atlassian Corporation PLC
10.8.1 Company Overview
10.8.2 Financial Analysis
10.8.3 Regional Analysis
10.8.4 Research & Development Expense
10.8.5 Recent strategies and developments:
10.8.5.1 Partnerships, Collaborations, and Agreements:
10.8.6 SWOT Analysis
10.9 Zendesk, Inc.
10.9.1 Company Overview
10.9.2 Recent strategies and developments:
10.9.2.1 Partnerships, Collaborations, and Agreements:
10.9.2.2 Acquisition and Mergers:
10.9.3 SWOT Analysis
10.10. Ivanti, Inc. (Clearlake Capital Group, L.P.)
10.10.1 Company Overview
10.10.2 SWOT Analysis

TABLE 1 LAMEA IT Service Management (ITSM) Market, 2019 - 2022, USD Million
TABLE 2 LAMEA IT Service Management (ITSM) Market, 2023 - 2030, USD Million
TABLE 3 Partnerships, Collaborations and Agreements– IT Service Management (ITSM) Market
TABLE 4 Product Launches And Product Expansions– IT Service Management (ITSM) Market
TABLE 5 Acquisition and Mergers– IT Service Management (ITSM) Market
TABLE 6 LAMEA IT Service Management (ITSM) Market by Organization Size, 2019 - 2022, USD Million
TABLE 7 LAMEA IT Service Management (ITSM) Market by Organization Size, 2023 - 2030, USD Million
TABLE 8 LAMEA Large Enterprises Market by Country, 2019 - 2022, USD Million
TABLE 9 LAMEA Large Enterprises Market by Country, 2023 - 2030, USD Million
TABLE 10 LAMEA Small & Medium-sized Enterprise Market by Country, 2019 - 2022, USD Million
TABLE 11 LAMEA Small & Medium-sized Enterprise Market by Country, 2023 - 2030, USD Million
TABLE 12 LAMEA IT Service Management (ITSM) Market by Deployment Type, 2019 - 2022, USD Million
TABLE 13 LAMEA IT Service Management (ITSM) Market by Deployment Type, 2023 - 2030, USD Million
TABLE 14 LAMEA Cloud Market by Country, 2019 - 2022, USD Million
TABLE 15 LAMEA Cloud Market by Country, 2023 - 2030, USD Million
TABLE 16 LAMEA On-premise Market by Country, 2019 - 2022, USD Million
TABLE 17 LAMEA On-premise Market by Country, 2023 - 2030, USD Million
TABLE 18 LAMEA IT Service Management (ITSM) Market by Offering, 2019 - 2022, USD Million
TABLE 19 LAMEA IT Service Management (ITSM) Market by Offering, 2023 - 2030, USD Million
TABLE 20 LAMEA Solution Market by Country, 2019 - 2022, USD Million
TABLE 21 LAMEA Solution Market by Country, 2023 - 2030, USD Million
TABLE 22 LAMEA IT Service Management (ITSM) Market by Solution Type, 2019 - 2022, USD Million
TABLE 23 LAMEA IT Service Management (ITSM) Market by Solution Type, 2023 - 2030, USD Million
TABLE 24 LAMEA Operations & Performance Management Market by Country, 2019 - 2022, USD Million
TABLE 25 LAMEA Operations & Performance Management Market by Country, 2023 - 2030, USD Million
TABLE 26 LAMEA Configuration & Change Management Market by Country, 2019 - 2022, USD Million
TABLE 27 LAMEA Configuration & Change Management Market by Country, 2023 - 2030, USD Million
TABLE 28 LAMEA Service Portfolio Management Market by Country, 2019 - 2022, USD Million
TABLE 29 LAMEA Service Portfolio Management Market by Country, 2023 - 2030, USD Million
TABLE 30 LAMEA Service Desk Software Market by Country, 2019 - 2022, USD Million
TABLE 31 LAMEA Service Desk Software Market by Country, 2023 - 2030, USD Million
TABLE 32 LAMEA Dashboarding, Reporting & Analytics Market by Country, 2019 - 2022, USD Million
TABLE 33 LAMEA Dashboarding, Reporting & Analytics Market by Country, 2023 - 2030, USD Million
TABLE 34 LAMEA Services Market by Country, 2019 - 2022, USD Million
TABLE 35 LAMEA Services Market by Country, 2023 - 2030, USD Million
TABLE 36 LAMEA IT Service Management (ITSM) Market by Vertical, 2019 - 2022, USD Million
TABLE 37 LAMEA IT Service Management (ITSM) Market by Vertical, 2023 - 2030, USD Million
TABLE 38 LAMEA BFSI Market by Country, 2019 - 2022, USD Million
TABLE 39 LAMEA BFSI Market by Country, 2023 - 2030, USD Million
TABLE 40 LAMEA Government & Public Sector Market by Country, 2019 - 2022, USD Million
TABLE 41 LAMEA Government & Public Sector Market by Country, 2023 - 2030, USD Million
TABLE 42 LAMEA Energy & Utilities Market by Country, 2019 - 2022, USD Million
TABLE 43 LAMEA Energy & Utilities Market by Country, 2023 - 2030, USD Million
TABLE 44 LAMEA IT & Telecom Market by Country, 2019 - 2022, USD Million
TABLE 45 LAMEA IT & Telecom Market by Country, 2023 - 2030, USD Million
TABLE 46 LAMEA Media & Entertainment Market by Country, 2019 - 2022, USD Million
TABLE 47 LAMEA Media & Entertainment Market by Country, 2023 - 2030, USD Million
TABLE 48 LAMEA Manufacturing Market by Country, 2019 - 2022, USD Million
TABLE 49 LAMEA Manufacturing Market by Country, 2023 - 2030, USD Million
TABLE 50 LAMEA Retail & Consumer Goods Market by Country, 2019 - 2022, USD Million
TABLE 51 LAMEA Retail & Consumer Goods Market by Country, 2023 - 2030, USD Million
TABLE 52 LAMEA Healthcare & Lifesciences Market by Country, 2019 - 2022, USD Million
TABLE 53 LAMEA Healthcare & Lifesciences Market by Country, 2023 - 2030, USD Million
TABLE 54 LAMEA Others Market by Country, 2019 - 2022, USD Million
TABLE 55 LAMEA Others Market by Country, 2023 - 2030, USD Million
TABLE 56 LAMEA IT Service Management (ITSM) Market by Country, 2019 - 2022, USD Million
TABLE 57 LAMEA IT Service Management (ITSM) Market by Country, 2023 - 2030, USD Million
TABLE 58 Brazil IT Service Management (ITSM) Market, 2019 - 2022, USD Million
TABLE 59 Brazil IT Service Management (ITSM) Market, 2023 - 2030, USD Million
TABLE 60 Brazil IT Service Management (ITSM) Market by Organization Size, 2019 - 2022, USD Million
TABLE 61 Brazil IT Service Management (ITSM) Market by Organization Size, 2023 - 2030, USD Million
TABLE 62 Brazil IT Service Management (ITSM) Market by Deployment Type, 2019 - 2022, USD Million
TABLE 63 Brazil IT Service Management (ITSM) Market by Deployment Type, 2023 - 2030, USD Million
TABLE 64 Brazil IT Service Management (ITSM) Market by Offering, 2019 - 2022, USD Million
TABLE 65 Brazil IT Service Management (ITSM) Market by Offering, 2023 - 2030, USD Million
TABLE 66 Brazil IT Service Management (ITSM) Market by Solution Type, 2019 - 2022, USD Million
TABLE 67 Brazil IT Service Management (ITSM) Market by Solution Type, 2023 - 2030, USD Million
TABLE 68 Brazil IT Service Management (ITSM) Market by Vertical, 2019 - 2022, USD Million
TABLE 69 Brazil IT Service Management (ITSM) Market by Vertical, 2023 - 2030, USD Million
TABLE 70 Argentina IT Service Management (ITSM) Market, 2019 - 2022, USD Million
TABLE 71 Argentina IT Service Management (ITSM) Market, 2023 - 2030, USD Million
TABLE 72 Argentina IT Service Management (ITSM) Market by Organization Size, 2019 - 2022, USD Million
TABLE 73 Argentina IT Service Management (ITSM) Market by Organization Size, 2023 - 2030, USD Million
TABLE 74 Argentina IT Service Management (ITSM) Market by Deployment Type, 2019 - 2022, USD Million
TABLE 75 Argentina IT Service Management (ITSM) Market by Deployment Type, 2023 - 2030, USD Million
TABLE 76 Argentina IT Service Management (ITSM) Market by Offering, 2019 - 2022, USD Million
TABLE 77 Argentina IT Service Management (ITSM) Market by Offering, 2023 - 2030, USD Million
TABLE 78 Argentina IT Service Management (ITSM) Market by Solution Type, 2019 - 2022, USD Million
TABLE 79 Argentina IT Service Management (ITSM) Market by Solution Type, 2023 - 2030, USD Million
TABLE 80 Argentina IT Service Management (ITSM) Market by Vertical, 2019 - 2022, USD Million
TABLE 81 Argentina IT Service Management (ITSM) Market by Vertical, 2023 - 2030, USD Million
TABLE 82 UAE IT Service Management (ITSM) Market, 2019 - 2022, USD Million
TABLE 83 UAE IT Service Management (ITSM) Market, 2023 - 2030, USD Million
TABLE 84 UAE IT Service Management (ITSM) Market by Organization Size, 2019 - 2022, USD Million
TABLE 85 UAE IT Service Management (ITSM) Market by Organization Size, 2023 - 2030, USD Million
TABLE 86 UAE IT Service Management (ITSM) Market by Deployment Type, 2019 - 2022, USD Million
TABLE 87 UAE IT Service Management (ITSM) Market by Deployment Type, 2023 - 2030, USD Million
TABLE 88 UAE IT Service Management (ITSM) Market by Offering, 2019 - 2022, USD Million
TABLE 89 UAE IT Service Management (ITSM) Market by Offering, 2023 - 2030, USD Million
TABLE 90 UAE IT Service Management (ITSM) Market by Solution Type, 2019 - 2022, USD Million
TABLE 91 UAE IT Service Management (ITSM) Market by Solution Type, 2023 - 2030, USD Million
TABLE 92 UAE IT Service Management (ITSM) Market by Vertical, 2019 - 2022, USD Million
TABLE 93 UAE IT Service Management (ITSM) Market by Vertical, 2023 - 2030, USD Million
TABLE 94 Saudi Arabia IT Service Management (ITSM) Market, 2019 - 2022, USD Million
TABLE 95 Saudi Arabia IT Service Management (ITSM) Market, 2023 - 2030, USD Million
TABLE 96 Saudi Arabia IT Service Management (ITSM) Market by Organization Size, 2019 - 2022, USD Million
TABLE 97 Saudi Arabia IT Service Management (ITSM) Market by Organization Size, 2023 - 2030, USD Million
TABLE 98 Saudi Arabia IT Service Management (ITSM) Market by Deployment Type, 2019 - 2022, USD Million
TABLE 99 Saudi Arabia IT Service Management (ITSM) Market by Deployment Type, 2023 - 2030, USD Million
TABLE 100 Saudi Arabia IT Service Management (ITSM) Market by Offering, 2019 - 2022, USD Million
TABLE 101 Saudi Arabia IT Service Management (ITSM) Market by Offering, 2023 - 2030, USD Million
TABLE 102 Saudi Arabia IT Service Management (ITSM) Market by Solution Type, 2019 - 2022, USD Million
TABLE 103 Saudi Arabia IT Service Management (ITSM) Market by Solution Type, 2023 - 2030, USD Million
TABLE 104 Saudi Arabia IT Service Management (ITSM) Market by Vertical, 2019 - 2022, USD Million
TABLE 105 Saudi Arabia IT Service Management (ITSM) Market by Vertical, 2023 - 2030, USD Million
TABLE 106 South Africa IT Service Management (ITSM) Market, 2019 - 2022, USD Million
TABLE 107 South Africa IT Service Management (ITSM) Market, 2023 - 2030, USD Million
TABLE 108 South Africa IT Service Management (ITSM) Market by Organization Size, 2019 - 2022, USD Million
TABLE 109 South Africa IT Service Management (ITSM) Market by Organization Size, 2023 - 2030, USD Million
TABLE 110 South Africa IT Service Management (ITSM) Market by Deployment Type, 2019 - 2022, USD Million
TABLE 111 South Africa IT Service Management (ITSM) Market by Deployment Type, 2023 - 2030, USD Million
TABLE 112 South Africa IT Service Management (ITSM) Market by Offering, 2019 - 2022, USD Million
TABLE 113 South Africa IT Service Management (ITSM) Market by Offering, 2023 - 2030, USD Million
TABLE 114 South Africa IT Service Management (ITSM) Market by Solution Type, 2019 - 2022, USD Million
TABLE 115 South Africa IT Service Management (ITSM) Market by Solution Type, 2023 - 2030, USD Million
TABLE 116 South Africa IT Service Management (ITSM) Market by Vertical, 2019 - 2022, USD Million
TABLE 117 South Africa IT Service Management (ITSM) Market by Vertical, 2023 - 2030, USD Million
TABLE 118 Nigeria IT Service Management (ITSM) Market, 2019 - 2022, USD Million
TABLE 119 Nigeria IT Service Management (ITSM) Market, 2023 - 2030, USD Million
TABLE 120 Nigeria IT Service Management (ITSM) Market by Organization Size, 2019 - 2022, USD Million
TABLE 121 Nigeria IT Service Management (ITSM) Market by Organization Size, 2023 - 2030, USD Million
TABLE 122 Nigeria IT Service Management (ITSM) Market by Deployment Type, 2019 - 2022, USD Million
TABLE 123 Nigeria IT Service Management (ITSM) Market by Deployment Type, 2023 - 2030, USD Million
TABLE 124 Nigeria IT Service Management (ITSM) Market by Offering, 2019 - 2022, USD Million
TABLE 125 Nigeria IT Service Management (ITSM) Market by Offering, 2023 - 2030, USD Million
TABLE 126 Nigeria IT Service Management (ITSM) Market by Solution Type, 2019 - 2022, USD Million
TABLE 127 Nigeria IT Service Management (ITSM) Market by Solution Type, 2023 - 2030, USD Million
TABLE 128 Nigeria IT Service Management (ITSM) Market by Vertical, 2019 - 2022, USD Million
TABLE 129 Nigeria IT Service Management (ITSM) Market by Vertical, 2023 - 2030, USD Million
TABLE 130 Rest of LAMEA IT Service Management (ITSM) Market, 2019 - 2022, USD Million
TABLE 131 Rest of LAMEA IT Service Management (ITSM) Market, 2023 - 2030, USD Million
TABLE 132 Rest of LAMEA IT Service Management (ITSM) Market by Organization Size, 2019 - 2022, USD Million
TABLE 133 Rest of LAMEA IT Service Management (ITSM) Market by Organization Size, 2023 - 2030, USD Million
TABLE 134 Rest of LAMEA IT Service Management (ITSM) Market by Deployment Type, 2019 - 2022, USD Million
TABLE 135 Rest of LAMEA IT Service Management (ITSM) Market by Deployment Type, 2023 - 2030, USD Million
TABLE 136 Rest of LAMEA IT Service Management (ITSM) Market by Offering, 2019 - 2022, USD Million
TABLE 137 Rest of LAMEA IT Service Management (ITSM) Market by Offering, 2023 - 2030, USD Million
TABLE 138 Rest of LAMEA IT Service Management (ITSM) Market by Solution Type, 2019 - 2022, USD Million
TABLE 139 Rest of LAMEA IT Service Management (ITSM) Market by Solution Type, 2023 - 2030, USD Million
TABLE 140 Rest of LAMEA IT Service Management (ITSM) Market by Vertical, 2019 - 2022, USD Million
TABLE 141 Rest of LAMEA IT Service Management (ITSM) Market by Vertical, 2023 - 2030, USD Million
TABLE 142 Key Information – Microsoft Corporation
TABLE 143 Key Information – IBM Corporation
TABLE 144 Key Information – Open Text Corporation
TABLE 145 Key Information – ServiceNow, Inc.
TABLE 146 Key information – BMC Software, Inc.
TABLE 147 Key Information – Broadcom, Inc.
TABLE 148 Key Information – Hewlett Packard Enterprise Company
TABLE 149 Key Information – Atlassian Corporation PLC
TABLE 150 Key Information – Zendesk, Inc.
TABLE 151 Key information – Ivanti, Inc.

List of Figures
FIG 1 Methodology for the research
FIG 2 LAMEA IT Service Management (ITSM) Market, 2019 - 2030, USD Million
FIG 3 Key Factors Impacting IT Service Management (ITSM)Market
FIG 4 KBV Cardinal Matrix
FIG 5 Market Share Analysis, 2022
FIG 6 Key Leading Strategies: Percentage Distribution (2019-2023)
FIG 7 Key Strategic Move: (Mergers & Acquisition: 2020, Jun – 2024, Jan) Leading Players
FIG 8 Porter’s Five Forces Analysis – IT Service Management (ITSM) Market
FIG 9 LAMEA IT Service Management (ITSM) Market by Organization Size, 2022
FIG 10 LAMEA IT Service Management (ITSM) Market by Organization Size, 2030
FIG 11 LAMEA IT Service Management (ITSM) Market by Organization Size, 2019 - 2030, USD Million
FIG 12 LAMEA IT Service Management (ITSM) Market by Deployment Type, 2022
FIG 13 LAMEA IT Service Management (ITSM) Market by Deployment Type, 2030
FIG 14 LAMEA IT Service Management (ITSM) Market by Deployment Type, 2019 - 2030, USD Million
FIG 15 LAMEA IT Service Management (ITSM) Market by Offering, 2022
FIG 16 LAMEA IT Service Management (ITSM) Market by Offering, 2030
FIG 17 LAMEA IT Service Management (ITSM) Market by Offering, 2019 - 2030, USD Million
FIG 18 LAMEA IT Service Management (ITSM) Market by Vertical, 2022
FIG 19 LAMEA IT Service Management (ITSM) Market by Vertical, 2030
FIG 20 LAMEA IT Service Management (ITSM) Market by Vertical, 2019 - 2030, USD Million
FIG 21 LAMEA IT Service Management (ITSM) Market by Country, 2022
FIG 22 LAMEA IT Service Management (ITSM) Market by Country, 2030
FIG 23 LAMEA IT Service Management (ITSM) Market by Country, 2019 - 2030, USD Million
FIG 24 Recent strategies and developments: Microsoft Corporation
FIG 25 SWOT Analysis: Microsoft Corporation
FIG 26 Recent strategies and developments: IBM Corporation
FIG 27 SWOT Analysis: IBM Corporation
FIG 28 SWOT analysis: Open Text Corporation
FIG 29 Recent strategies and developments: ServiceNow, Inc.
FIG 30 SWOT Analysis: ServiceNow, Inc.
FIG 31 SWOT Analysis: BMC Software, Inc.
FIG 32 SWOT Analysis: Broadcom, Inc.
FIG 33 SWOT Analysis: Hewlett Packard Enterprise Company
FIG 34 SWOT Analysis: Atlassian Corporation Plc
FIG 35 Recent strategies and developments: Zendesk, Inc.
FIG 36 SWOT Analysis: Zendesk, Inc.
FIG 37 SWOT Analysis: Ivanti, Inc.