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LAMEA Live Chat Software Market

The LAMEA Live Chat Software Market would witness market growth of 9.0% CAGR during the forecast period (2017 – 2023)

Published: October 2017 | 64 Pages | Format: PDF | Report ID: 978-1-68038 | Download PDF

LAMEA Live Chat Software Market Overview:

The LAMEA Live Chat Software Market would witness market growth of 9.0% CAGR during the forecast period (2017 – 2023). Live chat works as a real-time platform of communication between two users with the help of a computer and is generally appropriate for businesses that require moderately complex product support system. With the increase in mobility and growing popularity of live chat software among end users, the potential is immense for the live chat software market growth. Live chat software is widely used to directly interact with visitors on websites using survey forms, instant messaging, or chat. Live chat software plays a prominent role due to benefits such as improved website experience, increased average order value, lead generation, increased sales, and better understanding of customer needs.

Market Segmentation:

Based on Products Type, the market report segments the market into Customer Service Live Chat Systems, Informational Service Live Chat Systems, and Others. Based on End Users, the Latin America, Middle East and Africa Live Chat Software market segments the market into Retail & Ecommerce, Travel & Hospitality, Healthcare, BFSI, Media & Entertainment, Telecom & IT, Government, and Others.  Based on countries, the Latin America, Middle East and Africa Live Chat Software market segments the market into Brazil, Argentina, UAE, Saudi Arabia, South Africa, Nigeria, and Rest of LAMEA.

Competition Analysis:

The market research report covers the key stake holders of the Latin America, Middle East and Africa Live Chat Software Market. Key companies profiled in the report include LogMeIn, Inc., LivePerson, Inc., Zendesk, SnapEngage, Livechat, Inc., Olark, Kayako, Inc., Freshdesk, Inc., Woopra, Inc., and Provide Support LLC.

By Products Type

  • Customer Service Live Chat Systems
  • Informational Service Live Chat Systems
  • Others

By End Users

  • Retail & Ecommerce
  • Travel & Hospitality
  • Healthcare
  • BFSI
  • Telecom & IT
  • Media & Entertainment
  • Government
  • Others

By Countries

  • Brazil Live Chat Software Market
  • Argentina Live Chat Software Market
  • UAE Live Chat Software Market
  • Saudi Arabia Live Chat Software Market
  • South Africa Live Chat Software Market
  • Nigeria Live Chat Software Market
  • Rest of Latin America, Middle East and Africa Live Chat Software Market

Companies Profiled

  • LogMeIn, Inc.
  • LivePerson, Inc.
  • Zendesk
  • SnapEngage
  • Livechat, Inc.
  • Olark
  • Kayako, Inc.
  • Freshdesk, Inc.
  • Woopra, Inc.
  • Provide Support LLC.

Unique Offerings from KBV Research

  • Exhaustive coverage of Latin America, Middle East and Africa Live Chat Software Market
  • Highest number of market tables and figures
  • Subscription based model available
  • Guaranteed best price
  • Assured post sales research support with 10% customization free
Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 Latin America, Middle East and Africa Live Chat Software Market, by Products Type
1.4.2 Latin America, Middle East and Africa Live Chat Software Market, by End Users
1.4.3 Latin America, Middle East and Africa Live Chat Software Market, by Countries
1.5 Methodology for the research
Chapter 2. Market Overview
2.1 Introduction
2.1 Drivers, and Restraints
2.1.1 Market Drivers
2.1.2 Market Restraints
Chapter 3. LAMEA Live Chat Software Market
3.1 LAMEA Live Chat Software Market by Product Type
3.1.1 LAMEA Live Chat Software Customer Service Live Chat Systems Market by Country
3.1.2 LAMEA Informational Service Live Chat Systems Market by Country
3.1.3 LAMEA Others Market by Country
Chapter 4. LAMEA Live Chat Software Market by End User
4.1 Introduction
4.1.1 LAMEA Live Chat Software in Retail & Ecommerce Market by Country
4.1.2 LAMEA Live Chat Software in Travel & Hospitality Market by Country
4.1.3 LAMEA Live Chat Software in Healthcare Market by Country
4.1.4 LAMEA Live Chat Software in BFSI Market by Country
4.1.5 LAMEA Live Chat Software in Media & Entertainment Market by Country
4.1.6 LAMEA Live Chat Software in Telecom & IT Market by Country
4.1.7 LAMEA Live Chat Software in Government Market by Country
4.1.8 LAMEA Live Chat Software in Others Market by Country
Chapter 5. LAMEA Live Chat Software Market by Country
5.1 Introduction
5.2 Brazil Live Chat Software Market
5.2.1 Brazil Live Chat Software Market by Product Type
5.2.2 Brazil Live Chat Software Market by End User
5.3 Argentina Live Chat Software Market
5.3.1 Argentina Live Chat Software Market by Product Type
5.3.2 Argentina Live Chat Software Market by End User
5.4 UAE Live Chat Software Market
5.4.1 UAE Live Chat Software Market by Product Type
5.4.2 UAE Live Chat Software Market by End User
5.5 Saudi Arabia Live Chat Software Market
5.5.1 Saudi Arabia Live Chat Software Market by Product Type
5.5.2 Saudi Arabia Live Chat Software Market by End User
5.6 South Africa Live Chat Software Market
5.6.1 South Africa Live Chat Software Market by Product Type
5.6.2 South Africa Live Chat Software Market by End User
5.7 Nigeria Live Chat Software Market
5.7.1 Nigeria Live Chat Software Market by Product Type
5.7.2 Nigeria Live Chat Software Market by End User
5.8 Rest of LAMEA Live Chat Software Market
5.8.1 Rest of LAMEA Live Chat Software Market by Product Type
5.8.2 Rest of LAMEA Live Chat Software Market by End User
Chapter 6. Company Profiles
6.1 LogMeIn, Inc.
6.1.1 Company Overview
6.1.2 Financial Analysis
6.1.3 Research & Development Expense
6.1.4 Strategies at a Glance
6.1.4.1 Partnerships, Collaborations and Agreements
6.2 LivePerson, Inc.
6.2.1 Company Overview
6.2.2 Financial Analysis
6.2.3 Segmental and Regional Analysis
6.2.4 Strategies at a Glance
6.2.4.1 Partnerships, Collaborations and Agreements
6.3 Zendesk
6.3.1 Company Overview
6.3.2 Financial Analysis
6.3.3 Regional Analysis
6.3.4 Research & Development Expense
6.3.5 Strategies at a Glance
6.3.5.1 Expansion
6.3.5.2 Product Launch
6.3.5.3 Mergers & Acquisitions
6.4 SnapEngage
6.4.1 Company Overview
6.5 Livechat, Inc.
6.5.1 Company Overview
6.5.2 Financial Analysis
6.6 Olark
6.6.1 Company Overview
6.7 Kayako, Inc.
6.7.1 Company Overview
6.8 Freshdesk, Inc.
6.8.1 Company Overview
6.8.2 Strategies at a Glance
6.8.2.1 Mergers & Acquisitions
6.8.2.2 Product Launch
6.9 Woopra, Inc.
6.9.1 Company Overview
6.1 Provide Support LLC.
6.10.1 Company Overview

 

TABLE 1 LAMEA LIVE CHAT SOFTWARE MARKET, 2013 - 2016, USD MILLION
TABLE 2 LAMEA LIVE CHAT SOFTWARE MARKET, 2017 - 2023, USD MILLION
TABLE 3 LAMEA LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2013 - 2016, USD MILLION
TABLE 4 LAMEA LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2017 - 2023, USD MILLION
TABLE 5 LAMEA LIVE CHAT SOFTWARE CUSTOMER SERVICE LIVE CHAT SYSTEMS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 6 LAMEA LIVE CHAT SOFTWARE CUSTOMER SERVICE LIVE CHAT SYSTEMS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 7 LAMEA INFORMATIONAL SERVICE LIVE CHAT SYSTEMS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 8 LAMEA INFORMATIONAL SERVICE LIVE CHAT SYSTEMS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 9 LAMEA OTHERS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 10 LAMEA OTHERS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 11 LAMEA LIVE CHAT SOFTWARE MARKET BY END USER, 2013 - 2016, USD MILLION
TABLE 12 LAMEA LIVE CHAT SOFTWARE MARKET BY END USER, 2017 - 2023, USD MILLION
TABLE 13 LAMEA LIVE CHAT SOFTWARE IN RETAIL & ECOMMERCE MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 14 LAMEA LIVE CHAT SOFTWARE IN RETAIL & ECOMMERCE MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 15 LAMEA LIVE CHAT SOFTWARE IN TRAVEL & HOSPITALITY MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 16 LAMEA LIVE CHAT SOFTWARE IN TRAVEL & HOSPITALITY MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 17 LAMEA LIVE CHAT SOFTWARE IN HEALTHCARE MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 18 LAMEA LIVE CHAT SOFTWARE IN HEALTHCARE MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 19 LAMEA LIVE CHAT SOFTWARE IN BFSI MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 20 LAMEA LIVE CHAT SOFTWARE IN BFSI MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 21 LAMEA LIVE CHAT SOFTWARE IN MEDIA & ENTERTAINMENT MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 22 LAMEA LIVE CHAT SOFTWARE IN MEDIA & ENTERTAINMENT MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 23 LAMEA LIVE CHAT SOFTWARE IN TELECOM & IT MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 24 LAMEA LIVE CHAT SOFTWARE IN TELECOM & IT MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 25 LAMEA LIVE CHAT SOFTWARE IN GOVERNMENT MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 26 LAMEA LIVE CHAT SOFTWARE IN GOVERNMENT MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 27 LAMEA LIVE CHAT SOFTWARE IN OTHERS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 28 LAMEA LIVE CHAT SOFTWARE IN OTHERS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 29 LAMEA LIVE CHAT SOFTWARE MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 30 LAMEA LIVE CHAT SOFTWARE MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 31 BRAZIL LIVE CHAT SOFTWARE MARKET, 2013 - 2016, USD MILLION
TABLE 32 BRAZIL LIVE CHAT SOFTWARE MARKET, 2017 - 2023, USD MILLION
TABLE 33 BRAZIL LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2013 - 2016, USD MILLION
TABLE 34 BRAZIL LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2017 - 2023, USD MILLION
TABLE 35 BRAZIL LIVE CHAT SOFTWARE MARKET BY END USER, 2013 - 2016, USD MILLION
TABLE 36 BRAZIL LIVE CHAT SOFTWARE MARKET BY END USER, 2017 - 2023, USD MILLION
TABLE 37 ARGENTINA LIVE CHAT SOFTWARE MARKET, 2013 - 2016, USD MILLION
TABLE 38 ARGENTINA LIVE CHAT SOFTWARE MARKET, 2017 - 2023, USD MILLION
TABLE 39 ARGENTINA LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2013 - 2016, USD MILLION
TABLE 40 ARGENTINA LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2017 - 2023, USD MILLION
TABLE 41 ARGENTINA LIVE CHAT SOFTWARE MARKET BY END USER, 2013 - 2016, USD MILLION
TABLE 42 ARGENTINA LIVE CHAT SOFTWARE MARKET BY END USER, 2017 - 2023, USD MILLION
TABLE 43 UAE LIVE CHAT SOFTWARE MARKET, 2013 - 2016, USD MILLION
TABLE 44 UAE LIVE CHAT SOFTWARE MARKET, 2017 - 2023, USD MILLION
TABLE 45 UAE LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2013 - 2016, USD MILLION
TABLE 46 UAE LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2017 - 2023, USD MILLION
TABLE 47 UAE LIVE CHAT SOFTWARE MARKET BY END USER, 2013 - 2016, USD MILLION
TABLE 48 UAE LIVE CHAT SOFTWARE MARKET BY END USER, 2017 - 2023, USD MILLION
TABLE 49 SAUDI ARABIA LIVE CHAT SOFTWARE MARKET, 2013 - 2016, USD MILLION
TABLE 50 SAUDI ARABIA LIVE CHAT SOFTWARE MARKET, 2017 - 2023, USD MILLION
TABLE 51 SAUDI ARABIA LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2013 - 2016, USD MILLION
TABLE 52 SAUDI ARABIA LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2017 - 2023, USD MILLION
TABLE 53 SAUDI ARABIA LIVE CHAT SOFTWARE MARKET BY END USER, 2013 - 2016, USD MILLION
TABLE 54 SAUDI ARABIA LIVE CHAT SOFTWARE MARKET BY END USER, 2017 - 2023, USD MILLION
TABLE 55 SOUTH AFRICA LIVE CHAT SOFTWARE MARKET, 2013 - 2016, USD MILLION
TABLE 56 SOUTH AFRICA LIVE CHAT SOFTWARE MARKET, 2017 - 2023, USD MILLION
TABLE 57 SOUTH AFRICA LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2013 - 2016, USD MILLION
TABLE 58 SOUTH AFRICA LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2017 - 2023, USD MILLION
TABLE 59 SOUTH AFRICA LIVE CHAT SOFTWARE MARKET BY END USER, 2013 - 2016, USD MILLION
TABLE 60 SOUTH AFRICA LIVE CHAT SOFTWARE MARKET BY END USER, 2017 - 2023, USD MILLION
TABLE 61 NIGERIA LIVE CHAT SOFTWARE MARKET, 2013 - 2016, USD MILLION
TABLE 62 NIGERIA LIVE CHAT SOFTWARE MARKET, 2017 - 2023, USD MILLION
TABLE 63 NIGERIA LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2013 - 2016, USD MILLION
TABLE 64 NIGERIA LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2017 - 2023, USD MILLION
TABLE 65 NIGERIA LIVE CHAT SOFTWARE MARKET BY END USER, 2013 - 2016, USD MILLION
TABLE 66 NIGERIA LIVE CHAT SOFTWARE MARKET BY END USER, 2017 - 2023, USD MILLION
TABLE 67 REST OF LAMEA LIVE CHAT SOFTWARE MARKET, 2013 - 2016, USD MILLION
TABLE 68 REST OF LAMEA LIVE CHAT SOFTWARE MARKET, 2017 - 2023, USD MILLION
TABLE 69 REST OF LAMEA LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2013 - 2016, USD MILLION
TABLE 70 REST OF LAMEA LIVE CHAT SOFTWARE MARKET BY PRODUCT TYPE, 2017 - 2023, USD MILLION
TABLE 71 REST OF LAMEA LIVE CHAT SOFTWARE MARKET BY END USER, 2013 - 2016, USD MILLION
TABLE 72 REST OF LAMEA LIVE CHAT SOFTWARE MARKET BY END USER, 2017 - 2023, USD MILLION
TABLE 73 KEY INFORMATION – LOGMEIN, INC.
TABLE 74 KEY INFORMATION – LIVEPERSON, INC.
TABLE 75 KEY INFORMATION – ZENDESK
TABLE 76 KEY INFORMATION – SNAPENGAGE
TABLE 77 KEY INFORMATION – LIVECHAT, INC.
TABLE 78 KEY INFORMATION – OLARK
TABLE 79 KEY INFORMATION – KAYAKO, INC.
TABLE 80 KEY INFORMATION – FRESHDESK, INC.
TABLE 81 KEY INFORMATION – WOOPRA, INC.
TABLE 82 KEY INFORMATION – PROVIDE SUPPORT LLC.

 

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