The Latin America, Middle East and Africa Predictive Dialer Software Market would witness market growth of 39% CAGR during the forecast period (2020-2026). A predictive dialer is an outbound calling system that helps in bulk dialing from a list of contact numbers. Since a predictive dialer automates an outbound process, it filters busy signals, no answers, voicemail, and disconnected numbers so that the agent is connected only when someone answers the call on the other end. The predictive dialer utilizes advanced algorithms in order to get the precise time that an agent should be covering up a call and then only bulk dials other numbers. The primary benefit of using predictive dialers is reduced manual dialing time that increases agent efficiency.
Predictive dialers are usually used in market research, debt collection, telemarketing, and customer service follow-ups and it is helpful in organizing and managing the client database and chronologically dials out clients. Furthermore, a predictive dialer assists in intelligently allotting calls according to the availability of lead qualification agents. Thus, this software enables them to optimize the time to be spent on the phone calls with leads during outbound sales prospecting.
Predictive dialers are usually used in market research, debt collection, telemarketing, and customer service follow-ups and it is helpful in organizing and managing the client database and chronologically dials out clients. Furthermore, a predictive dialer assists in intelligently allotting calls according to the availability of lead qualification agents. Thus, this software enables them to optimize the time to be spent on the phone calls with leads during outbound sales prospecting.
Based on Component, the market is segmented into Software (Without Services) and Services. Based on Deployment Type, the market is segmented into On-premise and Cloud. Based on Enterprise Size, the market is segmented into Large Enterprises and Small & Medium Enterprises. Based on End User, the market is segmented into IT & Telecom, Government, BFSI, Healthcare and Others. Based on countries, the market is segmented into Brazil, Argentina, UAE, Saudi Arabia, South Africa, Nigeria, and Rest of LAMEA.
Free Valuable Insights: Predictive Dialer Software Market in LAMEA is expected to register a CAGR of 39% during the forecast period (2020-2026)
The market research report covers the analysis of key stake holders of the market. Key companies profiled in the report include Five9, Inc., NICE Ltd., RingCentral, Inc., Agile CRM, ChaseData Corporation, Convoso, Inc., PhoneBurner, Star2Billing S.L., VanillaSoft, Inc., and Ytel, Inc.
Scope of the Study
Market Segments Covered in the Report:
By Component
- Software (Without Services)
- Services
By Deployment Type
By Enterprise Size
- Large Enterprises
- Small & Medium Enterprises
By End User
- IT & Telecom
- Government
- BFSI
- Healthcare
- Others
By Country
- Brazil
- Argentina
- UAE
- Saudi Arabia
- South Africa
- Nigeria
- Rest of LAMEA
Key Market Players
List of Companies Profiled in the Report:
- Five9, Inc.
- NICE Ltd.
- RingCentral, Inc.
- Agile CRM
- ChaseData Corporation
- Convoso, Inc.
- PhoneBurner
- Star2Billing S.L.
- VanillaSoft, Inc.
- Ytel, Inc.
TABLE 1 LAMEA Predictive Dialer Software Market, 2016 - 2019, USD Million
TABLE 2 LAMEA Predictive Dialer Software Market, 2020 - 2026, USD Million
TABLE 3 LAMEA Predictive Dialer Software Market by Component, 2016 - 2019, USD Million
TABLE 4 LAMEA Predictive Dialer Software Market by Component, 2020 - 2026, USD Million
TABLE 5 LAMEA Predictive Dialer Software (Without Services) Market by Country, 2016 - 2019, USD Million
TABLE 6 LAMEA Predictive Dialer Software (Without Services) Market by Country, 2020 - 2026, USD Million
TABLE 7 LAMEA Predictive Dialer Software Services Market by Country, 2016 - 2019, USD Million
TABLE 8 LAMEA Predictive Dialer Software Services Market by Country, 2020 - 2026, USD Million
TABLE 9 LAMEA Predictive Dialer Software Market by Deployment Type, 2016 - 2019, USD Million
TABLE 10 LAMEA Predictive Dialer Software Market by Deployment Type, 2020 - 2026, USD Million
TABLE 11 LAMEA On-premise Predictive Dialer Software Market by Country, 2016 - 2019, USD Million
TABLE 12 LAMEA On-premise Predictive Dialer Software Market by Country, 2020 - 2026, USD Million
TABLE 13 LAMEA Cloud Predictive Dialer Software Market by Country, 2016 - 2019, USD Million
TABLE 14 LAMEA Cloud Predictive Dialer Software Market by Country, 2020 - 2026, USD Million
TABLE 15 LAMEA Predictive Dialer Software Market by Enterprise Size, 2016 - 2019, USD Million
TABLE 16 LAMEA Predictive Dialer Software Market by Enterprise Size, 2020 - 2026, USD Million
TABLE 17 LAMEA Large Enterprises Predictive Dialer Software Market by Country, 2016 - 2019, USD Million
TABLE 18 LAMEA Large Enterprises Predictive Dialer Software Market by Country, 2020 - 2026, USD Million
TABLE 19 LAMEA Small & Medium Enterprises Predictive Dialer Software Market by Country, 2016 - 2019, USD Million
TABLE 20 LAMEA Small & Medium Enterprises Predictive Dialer Software Market by Country, 2020 - 2026, USD Million
TABLE 21 LAMEA Predictive Dialer Software Market by End User, 2016 - 2019, USD Million
TABLE 22 LAMEA Predictive Dialer Software Market by End User, 2020 - 2026, USD Million
TABLE 23 LAMEA IT & Telecom Predictive Dialer Software Market by Country, 2016 - 2019, USD Million
TABLE 24 LAMEA IT & Telecom Predictive Dialer Software Market by Country, 2020 - 2026, USD Million
TABLE 25 LAMEA Government Predictive Dialer Software Market by Country, 2016 - 2019, USD Million
TABLE 26 LAMEA Government Predictive Dialer Software Market by Country, 2020 - 2026, USD Million
TABLE 27 LAMEA BFSI Predictive Dialer Software Market by Country, 2016 - 2019, USD Million
TABLE 28 LAMEA BFSI Predictive Dialer Software Market by Country, 2020 - 2026, USD Million
TABLE 29 LAMEA Healthcare Predictive Dialer Software Market by Country, 2016 - 2019, USD Million
TABLE 30 LAMEA Healthcare Predictive Dialer Software Market by Country, 2020 - 2026, USD Million
TABLE 31 LAMEA Others Predictive Dialer Software Market by Country, 2016 - 2019, USD Million
TABLE 32 LAMEA Others Predictive Dialer Software Market by Country, 2020 - 2026, USD Million
TABLE 33 LAMEA Predictive Dialer Software Market by Country, 2016 - 2019, USD Million
TABLE 34 LAMEA Predictive Dialer Software Market by Country, 2020 - 2026, USD Million
TABLE 35 Brazil Predictive Dialer Software Market, 2016 - 2019, USD Million
TABLE 36 Brazil Predictive Dialer Software Market, 2020 - 2026, USD Million
TABLE 37 Brazil Predictive Dialer Software Market by Component, 2016 - 2019, USD Million
TABLE 38 Brazil Predictive Dialer Software Market by Component, 2020 - 2026, USD Million
TABLE 39 Brazil Predictive Dialer Software Market by Deployment Type, 2016 - 2019, USD Million
TABLE 40 Brazil Predictive Dialer Software Market by Deployment Type, 2020 - 2026, USD Million
TABLE 41 Brazil Predictive Dialer Software Market by Enterprise Size, 2016 - 2019, USD Million
TABLE 42 Brazil Predictive Dialer Software Market by Enterprise Size, 2020 - 2026, USD Million
TABLE 43 Brazil Predictive Dialer Software Market by End User, 2016 - 2019, USD Million
TABLE 44 Brazil Predictive Dialer Software Market by End User, 2020 - 2026, USD Million
TABLE 45 Argentina Predictive Dialer Software Market, 2016 - 2019, USD Million
TABLE 46 Argentina Predictive Dialer Software Market, 2020 - 2026, USD Million
TABLE 47 Argentina Predictive Dialer Software Market by Component, 2016 - 2019, USD Million
TABLE 48 Argentina Predictive Dialer Software Market by Component, 2020 - 2026, USD Million
TABLE 49 Argentina Predictive Dialer Software Market by Deployment Type, 2016 - 2019, USD Million
TABLE 50 Argentina Predictive Dialer Software Market by Deployment Type, 2020 - 2026, USD Million
TABLE 51 Argentina Predictive Dialer Software Market by Enterprise Size, 2016 - 2019, USD Million
TABLE 52 Argentina Predictive Dialer Software Market by Enterprise Size, 2020 - 2026, USD Million
TABLE 53 Argentina Predictive Dialer Software Market by End User, 2016 - 2019, USD Million
TABLE 54 Argentina Predictive Dialer Software Market by End User, 2020 - 2026, USD Million
TABLE 55 UAE Predictive Dialer Software Market, 2016 - 2019, USD Million
TABLE 56 UAE Predictive Dialer Software Market, 2020 - 2026, USD Million
TABLE 57 UAE Predictive Dialer Software Market by Component, 2016 - 2019, USD Million
TABLE 58 UAE Predictive Dialer Software Market by Component, 2020 - 2026, USD Million
TABLE 59 UAE Predictive Dialer Software Market by Deployment Type, 2016 - 2019, USD Million
TABLE 60 UAE Predictive Dialer Software Market by Deployment Type, 2020 - 2026, USD Million
TABLE 61 UAE Predictive Dialer Software Market by Enterprise Size, 2016 - 2019, USD Million
TABLE 62 UAE Predictive Dialer Software Market by Enterprise Size, 2020 - 2026, USD Million
TABLE 63 UAE Predictive Dialer Software Market by End User, 2016 - 2019, USD Million
TABLE 64 UAE Predictive Dialer Software Market by End User, 2020 - 2026, USD Million
TABLE 65 Saudi Arabia Predictive Dialer Software Market, 2016 - 2019, USD Million
TABLE 66 Saudi Arabia Predictive Dialer Software Market, 2020 - 2026, USD Million
TABLE 67 Saudi Arabia Predictive Dialer Software Market by Component, 2016 - 2019, USD Million
TABLE 68 Saudi Arabia Predictive Dialer Software Market by Component, 2020 - 2026, USD Million
TABLE 69 Saudi Arabia Predictive Dialer Software Market by Deployment Type, 2016 - 2019, USD Million
TABLE 70 Saudi Arabia Predictive Dialer Software Market by Deployment Type, 2020 - 2026, USD Million
TABLE 71 Saudi Arabia Predictive Dialer Software Market by Enterprise Size, 2016 - 2019, USD Million
TABLE 72 Saudi Arabia Predictive Dialer Software Market by Enterprise Size, 2020 - 2026, USD Million
TABLE 73 Saudi Arabia Predictive Dialer Software Market by End User, 2016 - 2019, USD Million
TABLE 74 Saudi Arabia Predictive Dialer Software Market by End User, 2020 - 2026, USD Million
TABLE 75 South Africa Predictive Dialer Software Market, 2016 - 2019, USD Million
TABLE 76 South Africa Predictive Dialer Software Market, 2020 - 2026, USD Million
TABLE 77 South Africa Predictive Dialer Software Market by Component, 2016 - 2019, USD Million
TABLE 78 South Africa Predictive Dialer Software Market by Component, 2020 - 2026, USD Million
TABLE 79 South Africa Predictive Dialer Software Market by Deployment Type, 2016 - 2019, USD Million
TABLE 80 South Africa Predictive Dialer Software Market by Deployment Type, 2020 - 2026, USD Million
TABLE 81 South Africa Predictive Dialer Software Market by Enterprise Size, 2016 - 2019, USD Million
TABLE 82 South Africa Predictive Dialer Software Market by Enterprise Size, 2020 - 2026, USD Million
TABLE 83 South Africa Predictive Dialer Software Market by End User, 2016 - 2019, USD Million
TABLE 84 South Africa Predictive Dialer Software Market by End User, 2020 - 2026, USD Million
TABLE 85 Nigeria Predictive Dialer Software Market, 2016 - 2019, USD Million
TABLE 86 Nigeria Predictive Dialer Software Market, 2020 - 2026, USD Million
TABLE 87 Nigeria Predictive Dialer Software Market by Component, 2016 - 2019, USD Million
TABLE 88 Nigeria Predictive Dialer Software Market by Component, 2020 - 2026, USD Million
TABLE 89 Nigeria Predictive Dialer Software Market by Deployment Type, 2016 - 2019, USD Million
TABLE 90 Nigeria Predictive Dialer Software Market by Deployment Type, 2020 - 2026, USD Million
TABLE 91 Nigeria Predictive Dialer Software Market by Enterprise Size, 2016 - 2019, USD Million
TABLE 92 Nigeria Predictive Dialer Software Market by Enterprise Size, 2020 - 2026, USD Million
TABLE 93 Nigeria Predictive Dialer Software Market by End User, 2016 - 2019, USD Million
TABLE 94 Nigeria Predictive Dialer Software Market by End User, 2020 - 2026, USD Million
TABLE 95 Rest of LAMEA Predictive Dialer Software Market, 2016 - 2019, USD Million
TABLE 96 Rest of LAMEA Predictive Dialer Software Market, 2020 - 2026, USD Million
TABLE 97 Rest of LAMEA Predictive Dialer Software Market by Component, 2016 - 2019, USD Million
TABLE 98 Rest of LAMEA Predictive Dialer Software Market by Component, 2020 - 2026, USD Million
TABLE 99 Rest of LAMEA Predictive Dialer Software Market by Deployment Type, 2016 - 2019, USD Million
TABLE 100 Rest of LAMEA Predictive Dialer Software Market by Deployment Type, 2020 - 2026, USD Million
TABLE 101 Rest of LAMEA Predictive Dialer Software Market by Enterprise Size, 2016 - 2019, USD Million
TABLE 102 Rest of LAMEA Predictive Dialer Software Market by Enterprise Size, 2020 - 2026, USD Million
TABLE 103 Rest of LAMEA Predictive Dialer Software Market by End User, 2016 - 2019, USD Million
TABLE 104 Rest of LAMEA Predictive Dialer Software Market by End User, 2020 - 2026, USD Million
TABLE 105 Key Information – Five9, Inc.
TABLE 106 key information – NICE Ltd.
TABLE 107 Key Information – RingCentral, Inc.
TABLE 108 Key Information – Agile CRM
TABLE 109 Key Information – ChaseData Corporation
TABLE 110 key information – Convoso, Inc.
TABLE 111 key Information – PhoneBurner
TABLE 112 Key Information – Star2Billing S.L.
TABLE 113 key information – VanillaSoft, Inc.
TABLE 114 Key Information – Ytel, Inc.
List of Figures
FIG 1 Methodology for the research
FIG 2 Recent strategies and developments: Five9, Inc.
FIG 3 Recent strategies and developments: NICE Ltd.
FIG 4 Recent strategies and developments: RingCentral, Inc.