The Latin America, Middle East and Africa Unified Communications Market would witness market growth of 23.4% CAGR during the forecast period (2021-2027).
Numerous organizations are intending to purchase customized solutions as they allow organizations to choose particular communication tools that cater to their requirements utilizing Bring Your Carrier (BYOC) strategy. With the increase in demand for unbundled Unified Communications packages, Unified Communications providers would deliver the one-size-fits-all approach in forthcoming years. Customers would pick world-class solutions with unified communication platforms or applications integrated with APIs.
The growth & demand for unified communications solutions would witness lucrative growth opportunities due to the increase in demand for cloud-based solutions, the surge in the penetration of the Internet of Things, a decline in administration and maintenance cost, and increasing acceptance of social media among the enterprises.
The demand for unified communications solutions in this region has been low due to the presence of cost-effective countries in the region. The players operating in the regional market are facing challenges to fulfill various requirements of diverse businesses associated with several applications inside the organization to provide highly effective solutions. Moreover, there is less availability of SMEs in this region which would hamper the demand for UC solutions in the regional market.
However, large enterprises have started to utilize Unified Communications solutions in order to simplify their communication services and to operate from multiple or worldwide locations. The adoption of Unified Communications solutions by companies offers higher flexibility and scalability for communication channels that include numerous individuals. With the deployment of Unified Communications, processes like adding and removing users, particularly seasonal and temporary workers, can be carried out easily. Thus, these aspects would open new growth avenues for the players operating in the regional market.
The Brazil market dominated the LAMEA Hosted Unified Communications Market by Country 2020, and would continue to be a dominant market till 2027; thereby, achieving a market value of $3,453.4 million by 2027. The Argentina market would witness a CAGR of 25% during (2021 - 2027). Additionally, The UAE market is expected to witness a CAGR of 24.1% during (2021 - 2027).
Based on Organization Size, the market is segmented into Large Enterprises and Small & Medium Enterprises. Based on Solution, the market is segmented into Instant & Unified Messaging, Audio & Video Conferencing, IP Telephony, and Others. Based on Product, the market is segmented into On-premise and Hosted. Based on End User, the market is segmented into Enterprises, Government, Healthcare, Education and Others. Based on countries, the market is segmented into Brazil, Argentina, UAE, Saudi Arabia, South Africa, Nigeria, and Rest of LAMEA.
Free Valuable Insights: The Global Unified Communications Market is Predict to reach $293 billion by 2027, at a CAGR of 19.6%
The market research report covers the analysis of key stake holders of the market. Key companies profiled in the report include Cisco Systems, Inc., IBM Corporation, Microsoft Corporation, NEC Corporation, Nokia Corporation, Hewlett Packard Enterprise Company, AT&T, Inc. (AT&T Intellectual Property), Verizon Communications, Inc., Avaya Holdings Corporation, and Plantronics, Inc. (Polycom, Inc.).
Scope of the Study
Market Segments Covered in the Report:
By Organization Size
- Large Enterprises
- Small & Medium Enterprises
By Solution
- Instant & Unified Messaging
- Audio & Video Conferencing
- IP Telephony
- Others
By Product
By End User
- Enterprises
- Government
- Healthcare
- Education
- Others
By Country
- Brazil
- Argentina
- UAE
- Saudi Arabia
- South Africa
- Nigeria
- Rest of LAMEA
Key Market Players
List of Companies Profiled in the Report:
- Cisco Systems, Inc.
- IBM Corporation
- Microsoft Corporation
- NEC Corporation
- Nokia Corporation
- Hewlett Packard Enterprise Company
- AT&T, Inc. (AT&T Intellectual Property)
- Verizon Communications, Inc.
- Avaya Holdings Corporation
- Plantronics, Inc. (Polycom, Inc.)
Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 LAMEA Unified Communications Market, by Organization Size
1.4.2 LAMEA Unified Communications Market, by Solution
1.4.3 LAMEA Unified Communications Market, by Product
1.4.4 LAMEA Unified Communications Market, by End User
1.4.5 LAMEA Unified Communications Market, by Country
1.5 Methodology for the research
Chapter 2. Market Overview
2.1 Introduction
2.1.1 Overview
2.1.1.1 COVID-19 Impact
2.1.1.2 Market Composition and Scenario
2.2 Key Factors Impacting the Market
2.2.1 Market Drivers
2.2.2 Market Restraints
Chapter 3. Competition Analysis - Global
3.1 KBV Cardinal Matrix
3.2 Recent Industry Wide Strategic Developments
3.2.1 Partnerships, Collaborations and Agreements
3.2.2 Product Launches and Product Expansions
3.2.3 Acquisition and Mergers
3.2.4 Geographical Expansions
3.3 Top Winning Strategies
3.3.1 Key Leading Strategies: Percentage Distribution (2017-2021)
3.3.2 Key Strategic Move: (Partnerships, Collaborations, and Agreements : 2017, Nov – 2021, Aug) Leading Players
Chapter 4. LAMEA Unified Communications Market by Organization Size
4.1 LAMEA Unified Communications Large Enterprises Market by Country
4.2 LAMEA Unified Communications Small & Medium Enterprises Market by Country
Chapter 5. LAMEA Unified Communications Market by Solution
5.1 LAMEA Unified Communications Instant & Unified Messaging Market by Country
5.2 LAMEA Unified Communications Audio & Video Conferencing Market by Country
5.3 LAMEA Unified Communications IP Telephony Market by Country
5.4 LAMEA Other Solution Unified Communications Market by Country
Chapter 6. LAMEA Unified Communications Market by Product
6.1 LAMEA On-premise Unified Communications Market by Country
6.2 LAMEA Hosted Unified Communications Market by Country
Chapter 7. LAMEA Unified Communications Market by End User
7.1 LAMEA Enterprises Unified Communications Market by Country
7.2 LAMEA Government Unified Communications Market by Country
7.3 LAMEA Healthcare Unified Communications Market by Country
7.4 LAMEA Education Unified Communications Market by Country
7.5 LAMEA Others Unified Communications Market by Country
Chapter 8. LAMEA Unified Communications Market by Country
8.1 Brazil Unified Communications Market
8.1.1 Brazil Unified Communications Market by Organization Size
8.1.2 Brazil Unified Communications Market by Solution
8.1.3 Brazil Unified Communications Market by Product
8.1.4 Brazil Unified Communications Market by End User
8.2 Argentina Unified Communications Market
8.2.1 Argentina Unified Communications Market by Organization Size
8.2.2 Argentina Unified Communications Market by Solution
8.2.3 Argentina Unified Communications Market by Product
8.2.4 Argentina Unified Communications Market by End User
8.3 UAE Unified Communications Market
8.3.1 UAE Unified Communications Market by Organization Size
8.3.2 UAE Unified Communications Market by Solution
8.3.3 UAE Unified Communications Market by Product
8.3.4 UAE Unified Communications Market by End User
8.4 Saudi Arabia Unified Communications Market
8.4.1 Saudi Arabia Unified Communications Market by Organization Size
8.4.2 Saudi Arabia Unified Communications Market by Solution
8.4.3 Saudi Arabia Unified Communications Market by Product
8.4.4 Saudi Arabia Unified Communications Market by End User
8.5 South Africa Unified Communications Market
8.5.1 South Africa Unified Communications Market by Organization Size
8.5.2 South Africa Unified Communications Market by Solution
8.5.3 South Africa Unified Communications Market by Product
8.5.4 South Africa Unified Communications Market by End User
8.6 Nigeria Unified Communications Market
8.6.1 Nigeria Unified Communications Market by Organization Size
8.6.2 Nigeria Unified Communications Market by Solution
8.6.3 Nigeria Unified Communications Market by Product
8.6.4 Nigeria Unified Communications Market by End User
8.7 Rest of LAMEA Unified Communications Market
8.7.1 Rest of LAMEA Unified Communications Market by Organization Size
8.7.2 Rest of LAMEA Unified Communications Market by Solution
8.7.3 Rest of LAMEA Unified Communications Market by Product
8.7.4 Rest of LAMEA Unified Communications Market by End User
Chapter 9. Company Profiles
9.1 Cisco Systems, Inc.
9.1.1 Company Overview
9.1.2 Financial Analysis
9.1.3 Regional Analysis
9.1.4 Research & Development Expense
9.1.1 Recent strategies and developments:
9.1.1.1 Partnerships, Collaborations, and Agreements:
9.1.1.2 Acquisitions and Mergers:
9.1.1.3 Product launches and Product Expansions:
9.1.2 SWOT Analysis
9.2 IBM Corporation
9.2.1 Company Overview
9.2.2 Financial Analysis
9.2.3 Regional & Segmental Analysis
9.2.4 Research & Development Expenses
9.2.5 Recent strategies and developments:
9.2.5.1 Partnerships, Collaborations, and Agreements:
9.2.6 SWOT Analysis
9.3 Microsoft Corporation
9.3.1 Company Overview
9.3.2 Financial Analysis
9.3.3 Segmental and Regional Analysis
9.3.4 Research & Development Expenses
9.3.5 Recent strategies and developments:
9.3.5.1 Partnerships, Collaborations, and Agreements:
9.3.5.2 Acquisitions and Mergers:
9.3.6 SWOT Analysis
9.4 NEC Corporation
9.4.1 Company Overview
9.4.2 Financial Analysis
9.4.3 Segmental Analysis
9.4.4 Research & Development Expenses
9.4.5 Recent strategies and developments:
9.4.5.1 Partnerships, Collaborations, and Agreements:
9.4.5.2 Geographical Expansions:
9.4.6 SWOT Analysis
9.5 Nokia Corporation
9.5.1 Company Overview
9.5.2 Financial Analysis
9.5.3 Segmental and Regional Analysis
9.5.4 Research & Development Expense
9.5.5 Recent strategies and developments:
9.5.5.1 Partnerships, Collaborations, and Agreements:
9.5.5.2 Acquisitions and Mergers:
9.5.5.3 Product launches and Product Expansions:
9.5.6 SWOT Analysis
9.6 Hewlett Packard Enterprise Company
9.6.1 Company Overview
9.6.2 Financial Analysis
9.6.3 Segmental and Regional Analysis
9.6.4 Research & Development Expense
9.6.5 SWOT Analysis
9.7 AT&T, Inc. (AT&T Intellectual Property)
9.7.1 Company Overview
9.7.2 Financial Analysis
9.7.3 Segmental and Regional Analysis
9.7.4 Research & Development Expense
9.7.5 Recent strategies and developments:
9.7.5.1 Partnerships, Collaborations, and Agreements:
9.7.5.2 Product launches and Product Expansions:
9.7.6 SWOT Analysis
9.8 Verizon Communications, Inc.
9.8.1 Company Overview
9.8.2 Financial Analysis
9.8.3 Segmental Analysis
9.8.4 Recent strategies and developments:
9.8.4.1 Partnerships, Collaborations, and Agreements:
9.8.4.2 Acquisitions and Mergers:
9.8.4.3 Product launches and Product Expansions:
9.9 Avaya Holdings Corporation
9.9.1 Company Overview
9.9.2 Financial Analysis
9.9.3 Segmental and Regional Analysis
9.9.4 Research & Development Expense
9.9.5 Recent strategies and developments:
9.9.5.1 Partnerships, Collaborations, and Agreements:
9.9.5.2 Acquisitions and Mergers:
9.9.5.3 Product launches and Product Expansions:
9.9.5.4 Geographical Expansions:
9.10. Plantronics, Inc. (Polycom, Inc.)
9.10.1 Company Overview
9.10.2 Financial Analysis
9.10.3 Segmental and Regional Analysis
9.10.4 Research & Development Expenses
9.10.5 Recent strategies and developments:
9.10.5.1 Partnerships, Collaborations, and Agreements:
9.10.5.2 Acquisitions and Mergers:
9.10.5.3 Geographical Expansions:
TABLE 1 LAMEA Unified Communications Market, 2017 - 2020, USD Million
TABLE 2 LAMEA Unified Communications Market, 2021 - 2027, USD Million
TABLE 3 Partnerships, Collaborations and Agreements– Unified Communications Market
TABLE 4 Product Launches And Product Expansions– Unified Communications Market
TABLE 5 Acquisition and Mergers– Unified Communications Market
TABLE 6 Geographical Expansions– Unified Communications Market
TABLE 7 LAMEA Unified Communications Market by Organization Size, 2017 - 2020, USD Million
TABLE 8 LAMEA Unified Communications Market by Organization Size, 2021 - 2027, USD Million
TABLE 9 LAMEA Unified Communications Large Enterprises Market by Country, 2017 - 2020, USD Million
TABLE 10 LAMEA Unified Communications Large Enterprises Market by Country, 2021 - 2027, USD Million
TABLE 11 LAMEA Unified Communications Small & Medium Enterprises Market by Country, 2017 - 2020, USD Million
TABLE 12 LAMEA Unified Communications Small & Medium Enterprises Market by Country, 2021 - 2027, USD Million
TABLE 13 LAMEA Unified Communications Market by Solution, 2017 - 2020, USD Million
TABLE 14 LAMEA Unified Communications Market by Solution, 2021 - 2027, USD Million
TABLE 15 LAMEA Unified Communications Instant & Unified Messaging Market by Country, 2017 - 2020, USD Million
TABLE 16 LAMEA Unified Communications Instant & Unified Messaging Market by Country, 2021 - 2027, USD Million
TABLE 17 LAMEA Unified Communications Audio & Video Conferencing Market by Country, 2017 - 2020, USD Million
TABLE 18 LAMEA Unified Communications Audio & Video Conferencing Market by Country, 2021 - 2027, USD Million
TABLE 19 LAMEA Unified Communications IP Telephony Market by Country, 2017 - 2020, USD Million
TABLE 20 LAMEA Unified Communications IP Telephony Market by Country, 2021 - 2027, USD Million
TABLE 21 LAMEA Other Solution Unified Communications Market by Country, 2017 - 2020, USD Million
TABLE 22 LAMEA Other Solution Unified Communications Market by Country, 2021 - 2027, USD Million
TABLE 23 LAMEA Unified Communications Market by Product, 2017 - 2020, USD Million
TABLE 24 LAMEA Unified Communications Market by Product, 2021 - 2027, USD Million
TABLE 25 LAMEA On-premise Unified Communications Market by Country, 2017 - 2020, USD Million
TABLE 26 LAMEA On-premise Unified Communications Market by Country, 2021 - 2027, USD Million
TABLE 27 LAMEA Hosted Unified Communications Market by Country, 2017 - 2020, USD Million
TABLE 28 LAMEA Hosted Unified Communications Market by Country, 2021 - 2027, USD Million
TABLE 29 LAMEA Unified Communications Market by End User, 2017 - 2020, USD Million
TABLE 30 LAMEA Unified Communications Market by End User, 2021 - 2027, USD Million
TABLE 31 LAMEA Enterprises Unified Communications Market by Country, 2017 - 2020, USD Million
TABLE 32 LAMEA Enterprises Unified Communications Market by Country, 2021 - 2027, USD Million
TABLE 33 LAMEA Government Unified Communications Market by Country, 2017 - 2020, USD Million
TABLE 34 LAMEA Government Unified Communications Market by Country, 2021 - 2027, USD Million
TABLE 35 LAMEA Healthcare Unified Communications Market by Country, 2017 - 2020, USD Million
TABLE 36 LAMEA Healthcare Unified Communications Market by Country, 2021 - 2027, USD Million
TABLE 37 LAMEA Education Unified Communications Market by Country, 2017 - 2020, USD Million
TABLE 38 LAMEA Education Unified Communications Market by Country, 2021 - 2027, USD Million
TABLE 39 LAMEA Others Unified Communications Market by Country, 2017 - 2020, USD Million
TABLE 40 LAMEA Others Unified Communications Market by Country, 2021 - 2027, USD Million
TABLE 41 LAMEA Unified Communications Market by Country, 2017 - 2020, USD Million
TABLE 42 LAMEA Unified Communications Market by Country, 2021 - 2027, USD Million
TABLE 43 Brazil Unified Communications Market, 2017 - 2020, USD Million
TABLE 44 Brazil Unified Communications Market, 2021 - 2027, USD Million
TABLE 45 Brazil Unified Communications Market by Organization Size, 2017 - 2020, USD Million
TABLE 46 Brazil Unified Communications Market by Organization Size, 2021 - 2027, USD Million
TABLE 47 Brazil Unified Communications Market by Solution, 2017 - 2020, USD Million
TABLE 48 Brazil Unified Communications Market by Solution, 2021 - 2027, USD Million
TABLE 49 Brazil Unified Communications Market by Product, 2017 - 2020, USD Million
TABLE 50 Brazil Unified Communications Market by Product, 2021 - 2027, USD Million
TABLE 51 Brazil Unified Communications Market by End User, 2017 - 2020, USD Million
TABLE 52 Brazil Unified Communications Market by End User, 2021 - 2027, USD Million
TABLE 53 Argentina Unified Communications Market, 2017 - 2020, USD Million
TABLE 54 Argentina Unified Communications Market, 2021 - 2027, USD Million
TABLE 55 Argentina Unified Communications Market by Organization Size, 2017 - 2020, USD Million
TABLE 56 Argentina Unified Communications Market by Organization Size, 2021 - 2027, USD Million
TABLE 57 Argentina Unified Communications Market by Solution, 2017 - 2020, USD Million
TABLE 58 Argentina Unified Communications Market by Solution, 2021 - 2027, USD Million
TABLE 59 Argentina Unified Communications Market by Product, 2017 - 2020, USD Million
TABLE 60 Argentina Unified Communications Market by Product, 2021 - 2027, USD Million
TABLE 61 Argentina Unified Communications Market by End User, 2017 - 2020, USD Million
TABLE 62 Argentina Unified Communications Market by End User, 2021 - 2027, USD Million
TABLE 63 UAE Unified Communications Market, 2017 - 2020, USD Million
TABLE 64 UAE Unified Communications Market, 2021 - 2027, USD Million
TABLE 65 UAE Unified Communications Market by Organization Size, 2017 - 2020, USD Million
TABLE 66 UAE Unified Communications Market by Organization Size, 2021 - 2027, USD Million
TABLE 67 UAE Unified Communications Market by Solution, 2017 - 2020, USD Million
TABLE 68 UAE Unified Communications Market by Solution, 2021 - 2027, USD Million
TABLE 69 UAE Unified Communications Market by Product, 2017 - 2020, USD Million
TABLE 70 UAE Unified Communications Market by Product, 2021 - 2027, USD Million
TABLE 71 UAE Unified Communications Market by End User, 2017 - 2020, USD Million
TABLE 72 UAE Unified Communications Market by End User, 2021 - 2027, USD Million
TABLE 73 Saudi Arabia Unified Communications Market, 2017 - 2020, USD Million
TABLE 74 Saudi Arabia Unified Communications Market, 2021 - 2027, USD Million
TABLE 75 Saudi Arabia Unified Communications Market by Organization Size, 2017 - 2020, USD Million
TABLE 76 Saudi Arabia Unified Communications Market by Organization Size, 2021 - 2027, USD Million
TABLE 77 Saudi Arabia Unified Communications Market by Solution, 2017 - 2020, USD Million
TABLE 78 Saudi Arabia Unified Communications Market by Solution, 2021 - 2027, USD Million
TABLE 79 Saudi Arabia Unified Communications Market by Product, 2017 - 2020, USD Million
TABLE 80 Saudi Arabia Unified Communications Market by Product, 2021 - 2027, USD Million
TABLE 81 Saudi Arabia Unified Communications Market by End User, 2017 - 2020, USD Million
TABLE 82 Saudi Arabia Unified Communications Market by End User, 2021 - 2027, USD Million
TABLE 83 South Africa Unified Communications Market, 2017 - 2020, USD Million
TABLE 84 South Africa Unified Communications Market, 2021 - 2027, USD Million
TABLE 85 South Africa Unified Communications Market by Organization Size, 2017 - 2020, USD Million
TABLE 86 South Africa Unified Communications Market by Organization Size, 2021 - 2027, USD Million
TABLE 87 South Africa Unified Communications Market by Solution, 2017 - 2020, USD Million
TABLE 88 South Africa Unified Communications Market by Solution, 2021 - 2027, USD Million
TABLE 89 South Africa Unified Communications Market by Product, 2017 - 2020, USD Million
TABLE 90 South Africa Unified Communications Market by Product, 2021 - 2027, USD Million
TABLE 91 South Africa Unified Communications Market by End User, 2017 - 2020, USD Million
TABLE 92 South Africa Unified Communications Market by End User, 2021 - 2027, USD Million
TABLE 93 Nigeria Unified Communications Market, 2017 - 2020, USD Million
TABLE 94 Nigeria Unified Communications Market, 2021 - 2027, USD Million
TABLE 95 Nigeria Unified Communications Market by Organization Size, 2017 - 2020, USD Million
TABLE 96 Nigeria Unified Communications Market by Organization Size, 2021 - 2027, USD Million
TABLE 97 Nigeria Unified Communications Market by Solution, 2017 - 2020, USD Million
TABLE 98 Nigeria Unified Communications Market by Solution, 2021 - 2027, USD Million
TABLE 99 Nigeria Unified Communications Market by Product, 2017 - 2020, USD Million
TABLE 100 Nigeria Unified Communications Market by Product, 2021 - 2027, USD Million
TABLE 101 Nigeria Unified Communications Market by End User, 2017 - 2020, USD Million
TABLE 102 Nigeria Unified Communications Market by End User, 2021 - 2027, USD Million
TABLE 103 Rest of LAMEA Unified Communications Market, 2017 - 2020, USD Million
TABLE 104 Rest of LAMEA Unified Communications Market, 2021 - 2027, USD Million
TABLE 105 Rest of LAMEA Unified Communications Market by Organization Size, 2017 - 2020, USD Million
TABLE 106 Rest of LAMEA Unified Communications Market by Organization Size, 2021 - 2027, USD Million
TABLE 107 Rest of LAMEA Unified Communications Market by Solution, 2017 - 2020, USD Million
TABLE 108 Rest of LAMEA Unified Communications Market by Solution, 2021 - 2027, USD Million
TABLE 109 Rest of LAMEA Unified Communications Market by Product, 2017 - 2020, USD Million
TABLE 110 Rest of LAMEA Unified Communications Market by Product, 2021 - 2027, USD Million
TABLE 111 Rest of LAMEA Unified Communications Market by End User, 2017 - 2020, USD Million
TABLE 112 Rest of LAMEA Unified Communications Market by End User, 2021 - 2027, USD Million
TABLE 113 Key Information – Cisco Systems, Inc.
TABLE 114 Key information – IBM Corporation
TABLE 115 key information – Microsoft Corporation
TABLE 116 key information – NEC Corporation
TABLE 117 Key Information – Nokia Corporation
TABLE 118 key information – Hewlett Packard Enterprise Company
TABLE 119 Key Information – AT&T, Inc.
TABLE 120 key information – Verizon Communications, Inc.
TABLE 121 Key Information – Avaya Holdings Corporation
TABLE 122 Key Information – Plantronics, Inc.
List of Figures
FIG 1 Methodology for the research
FIG 2 KBV Cardinal Matrix
FIG 3 Key Leading Strategies: Percentage Distribution (2017-2021)
FIG 4 Key Strategic Move: (Partnerships, Collaborations, and Agreements : 2017, Nov – 2021, Aug) Leading Players
FIG 5 Recent strategies and developments: Cisco Systems, Inc.
FIG 6 SWOT Analysis: Cisco Systems, Inc.
FIG 7 Swot analysis: IBM Corporation
FIG 8 Recent strategies and developments: Microsoft Corporation
FIG 9 SWOT Analysis: Microsoft Corporation
FIG 10 SWOT Analysis: NEC Corporation
FIG 11 Recent strategies and developments: Nokia Corporation
FIG 12 SWOT Analysis: Nokia Corporation
FIG 13 SWOT analysis: Hewlett-Packard enterprise Company
FIG 14 Recent strategies and developments: AT&T, Inc. (AT&T Intellectual Property)
FIG 15 SWOT Analysis: AT&T, Inc.
FIG 16 Recent strategies and developments: Verizon Communications, Inc.
FIG 17 Recent strategies and developments: Avaya Holdings Corporation
FIG 18 Recent strategies and developments: Plantronics, Inc.