Contact Center Transformation Market in Asia Pacific would register a CAGR of 19.2% during 2020-2026

According to a new report Asia Pacific Contact Center Transformation Market, published by KBV research, the Asia Pacific Contact Center Transformation Market would witness market growth of 19.2% CAGR during the forecast period (2020-2026).

The China market dominated the Asia Pacific Small & Medium Enterprises Contact Center Transformation Market by Country 2019, growing at a CAGR of 18.8 % during the forecast period. The Japan market is exhibiting a CAGR of 20.5% during (2020 - 2026). Additionally, The India market is poised to grow at a CAGR of 21.8% during (2020 - 2026).

The Workforce Engagement market dominated the South Korea Contact Center Transformation Market by Software Type 2019, thereby, achieving a market value of $170.6 million by 2026. The Real Time Repotting & Analytics market is anticipated to witness a CAGR of 18.8% during (2020 - 2026). Additionally, The Social Media Analytics market is expected to witness CAGR of 20.6% during (2020 - 2026).

The BFSI market dominated the Malaysia Contact Center Transformation Market by End User 2019, growing at a CAGR of 21.3 % during the forecast period. The Retail and Consumer Goods market is experiencing a CAGR of 25.6% during (2020 - 2026). The Government & Defense market is estimated to grow at a CAGR of 25.2% during (2020 - 2026). Additionally, The Travel & Hospitality market would showcase a CAGR of 25.1% during (2020 - 2026).

Structural Insights: https://www.kbvresearch.com/asia-pacific-contact-center-transformation-market/

The market research report has exhaustive quantitative insights providing a clear picture of the market potential in various segments across the mentioned countries. The key impacting factors of the market have been discussed in the report with the elaborated company profiles of AT&T, Inc., Cisco Systems, Inc., Microsoft Corporation (Metaswitch Networks), RingCentral, Inc., SAP SE, Five9, Inc., AGC Networks Ltd., Talkdesk, Inc., Genesys Telecommunications Laboratories, Inc., and Aculab PLC.

Asia Pacific Contact Center Transformation Market Segmentation

By Component

• Software
  • Workforce Engagement
  • Real Time Repotting & Analytics
  • Social Media Analytics
  • Visual Network Analytics & Omnichannel Routing
  • Voice Biometrics
  • Others
• Services

By Deployment Type

• On-premise
• Cloud

By Organization Size

• Large Enterprises
• Small & Medium Enterprises

By End-User

• BFSI
• Retail & Consumer Goods
• Government & Defense
• Travel & Hospitality
• Healthcare & Life Sciences
• Telecom & IT
• Others

By Country

• China Contact Center Transformation Market
• Japan Contact Center Transformation Market
• India Contact Center Transformation Market
• South Korea Contact Center Transformation Market
• Singapore Contact Center Transformation Market
• Malaysia Contact Center Transformation Market
• Rest of Asia Pacific Contact Center Transformation Market

Companies Profiled

• AT&T, Inc.
• Cisco Systems, Inc.
• Microsoft Corporation (Metaswitch Networks)
• RingCentral, Inc.
• SAP SE
• Five9, Inc.
• AGC Networks Ltd.
• Talkdesk, Inc.
• Genesys Telecommunications Laboratories, Inc.
• Aculab PLC

Unique Offerings from KBV Research

• Exhaustive coverage
• Highest number of market tables and figures
• Subscription based model available
• Guaranteed best price
• Assured post sales research support with 10% customization free

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