Latin America, Middle East and Africa Customer Experience Management Market Size to register a growth of 25.1% CAGR

11-07-2018 | Report Format: Electronic (PDF)

Growth, Trends and Report Highlights

According to a new report LAMEA Customer Experience ManagementMarket, published by KBV research, the LAMEA Customer Experience Management Market Size would witness market growth of 25.1% CAGR during the forecast period (2018-2024).

The Text Analytics market dominated the South Africa Customer Experience Management Market by Analytical Tool Type in 2017. The Enterprise Feedback Management Software market is expected to witness a CAGR of 25.9% during (2018-2024). Additionally, The Speech Analytics & Others market is expected to witness a CAGR of 26.2% during (2018-2024).

The Call Centers market dominated the UAE Customer Experience Management Market by Touch Point Type in 2017, thereby, achieving a market value of $96.9 million by 2024. The Stores/ Branch market is expected to witness a CAGR of 25.5% during (2018-2024). Additionally, The Mobile & Others market is expected to witness a CAGR of 26% during (2018-2024).

The Brazil market dominated the LAMEA Customer Experience Management in Energy & Utilities Market by Country in 2017, growing at a CAGR of 25.3 % during the forecast period. The Argentina market is expected to witness a CAGR of 26.9% during (2018-2024). Additionally, The UAE market is expected to witness a CAGR of 24.5% during (2018-2024).

Full Report: https://www.kbvresearch.com/lamea-customer-experience-management-market/

The market research report has exhaustive quantitative insights providing a clear picture of the market potential in various segments across the countries in the region. The key impacting factors of the Latin America, Middle East and Africa Customer Experience Management Market have been discussed in the report with the competition analysis and elaborated company profiles of Adobe Systems Inc., Avaya, CA Technologies, Inc., IBM Corporation, Nokia Corporation (Nokia Networks), Open Text Corporation, Oracle Corporation, SAP SE, SAS Institute, Inc., and Zendesk.

LAMEA Customer Experience Management Market Size Segmentation

By Touch Point Type

  • Call Centers
  • Email & Web Services
  • Stores/ Branch
  • Social Media
  • Mobile & Others

By Analytical Tool Type

  • Text Analytics
  • Web Analytics
  • Enterprise Feedback Management Software
  • Speech Analytics & Others

By Organization Size

  • Cloud
  • On-Premise

By Vertical

  • BFSI
  • Government
  • Energy & Utilities
  • Healthcare
  • Manufacturing
  • Retail
  • Telecom, Media & Entertainment
  • Others

By Country

  • Brazil Customer Experience Management Market
  • Argentina Customer Experience Management Market
  • UAE Customer Experience Management Market
  • Saudi Arabia Customer Experience Management Market
  • South Africa Customer Experience Management Market
  • Nigeria Customer Experience Management Market
  • Rest of LAMEA Customer Experience Management Market

Companies Profiled

  • Adobe Systems Inc.
  • Avaya
  • CA Technologies, Inc.
  • IBM Corporation
  • Nokia Corporation (Nokia Networks)
  • Open Text Corporation
  • Oracle Corporation
  • SAP SE
  • SAS Institute, Inc.
  • Zendesk

Related Reports:

Global Customer Experience Management Market

Europe Customer Experience Management Market

North America Customer Experience Management Market

Asia Pacific Customer Experience Management Market

 

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