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North America Chatbots Market Size, Share & Trends Analysis Report By Offering, By Bot Communication (Text, Audio/Voice, and Video), By Channel Integration, By Type, By Business Function, By Vertical, By Country and Growth Forecast, 2024 - 2031

Published Date : 16-Jan-2025

Pages: 174

Formats: PDF

The North America Chatbots Market would witness market growth of 23.2% CAGR during the forecast period (2024-2031).

The US market dominated the North America Chatbots Market by Country in 2023, and would continue to be a dominant market till 2031; thereby, achieving a market value of $7,575 million by 2031. The Canada market is experiencing a of 24.7% during (2024 - 2031). Additionally, The Mexico market would exhibit a CAGR of 24.4% during (2024 - 2031).

North America Chatbots Market

The chatbot market has emerged as one of the most dynamic and fast-growing sectors in the technology landscape, with applications spanning industries such as retail, healthcare, banking, finance, customer service, and more. These intelligent virtual assistants, powered by artificial intelligence (AI), natural language processing (NLP), and machine learning (ML), are transforming the way businesses interact with customers and automate routine tasks.

They are used in various sectors to enhance customer engagement, automate repetitive tasks, and provide a more personalized experience. The most widely recognized application of Chatbots is in customer service. Businesses increasingly deploy them to handle routine inquiries and provide immediate customer responses, allowing human agents to focus on more complex issues.

The growth of e-commerce in Canada and the increasing use of social media platforms in the USA are important factors influencing the expansion of this market in both countries. As these industries grow, businesses increasingly turn to AI-driven solutions like chatbots to enhance customer service, streamline operations, and improve engagement. In the USA, the widespread use of social media platforms such as YouTube, Facebook, and Instagram is creating a growing demand for these to engage customers directly on these platforms. With 83% of U.S. adults using YouTube, 68% using Facebook, and 47% using Instagram, social media is a critical channel for customer interactions and marketing. In conclusion, the rapid growth of e-commerce in Canada and the dominance of social media platforms in the USA are key drivers of this market.

Free Valuable Insights: The Chatbots Market is Predict to reach USD 29.31 Billion by 2031, at a CAGR of 24.1%

Based on Offering, the market is segmented into Solution (Standalone, Web-based, Messaging-based, and Other Solution Type) and Services (Professional Services and Managed Services). Based on Bot Communication, the market is segmented into Text, Audio/Voice, and Video. Based on Channel Integration, the market is segmented into Mobile Apps, Email & Website, Messaging Apps, and Telephone/ IVR. Based on Type, the market is segmented into Menu-based, Linguistic-based, Keyword Recognition-based, Contextual, and Hybrid & Voicebots. Based on Business Function, the market is segmented into Contact Centers, Sales & Marketing, Information Technology Service Management (ITSM), Finance & Accounting, HR, and Operations & Supply Chain. Based on Vertical, the market is segmented into Retail & eCommerce, BFSI, Communication, Utilities, Healthcare, Travel & Hospitality, Government, Education, and Other Vertical. Based on countries, the market is segmented into U.S., Mexico, Canada, and Rest of North America.

List of Key Companies Profiled

  • Baidu, Inc.
  • ServiceNow, Inc.
  • Botsify
  • Amazon Web Services, Inc. (Amazon.com, Inc.)
  • HubSpot, Inc.
  • Oracle Corporation
  • Google LLC (Alphabet Inc.)
  • IBM Corporation
  • Microsoft Corporation
  • Salesforce, Inc.

North America Chatbots Market Report Segmentation

By Offering

  • Solution
    • Standalone
    • Web-based
    • Messaging-based
    • Other Solution Type
  • Services
    • Professional Services
    • Managed Services

By Bot Communication

  • Text
  • Audio/Voice
  • Video

By Channel Integration

  • Mobile Apps
  • Email & Website
  • Messaging Apps
  • Telephone/ IVR

By Type

  • Menu-based
  • Linguistic-based
  • Keyword Recognition-based
  • Contextual
  • Hybrid & Voicebots

By Business Function

  • Contact Centers
  • Sales & Marketing
  • Information Technology Service Management (ITSM)
  • Finance & Accounting
  • HR
  • Operations & Supply Chain

By Vertical

  • Retail & eCommerce
  • BFSI
  • Communication
  • Utilities
  • Healthcare
  • Travel & Hospitality
  • Government
  • Education
  • Other Vertical

By Country

  • US
  • Canada
  • Mexico
  • Rest of North America
Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 North America Chatbots Market, by Offering
1.4.2 North America Chatbots Market, by Bot Communication
1.4.3 North America Chatbots Market, by Channel Integration
1.4.4 North America Chatbots Market, by Type
1.4.5 North America Chatbots Market, by Business Function
1.4.6 North America Chatbots Market, by Vertical
1.4.7 North America Chatbots Market, by Country
1.5 Methodology for the research

Chapter 2. Market at a Glance
2.1 Key Highlights

Chapter 3. Market Overview
3.1 Introduction
3.1.1 Overview
3.1.1.1 Market Composition and Scenario
3.2 Key Factors Impacting the Market
3.2.1 Market Drivers
3.2.2 Market Restraints
3.2.3 Market Opportunities
3.2.4 Market Challenges

Chapter 4. Competition Analysis – Global
4.1 Market Share Analysis, 2023
4.2 Porter Five Forces Analysis

Chapter 5. North America Chatbots Market by Offering
5.1 North America Solution Market by Region
5.2 North America Chatbots Market by Solution Type
5.2.1 North America Standalone Market by Country
5.2.2 North America Web-based Market by Country
5.2.3 North America Messaging-based Market by Country
5.2.4 North America Other Solution Type Market by Country
5.3 North America Services Market by Region
5.4 North America Chatbots Market by Services Type
5.4.1 North America Professional Services Market by Region
5.4.2 North America Managed Services Market by Region

Chapter 6. North America Chatbots Market by Bot Communication
6.1 North America Text Market by Country
6.2 North America Audio/Voice Market by Country
6.3 North America Video Market by Country

Chapter 7. North America Chatbots Market by Channel Integration
7.1 North America Mobile Apps Market by Country
7.2 North America Email & Website Market by Country
7.3 North America Messaging Apps Market by Country
7.4 North America Telephone/ IVR Market by Country

Chapter 8. North America Chatbots Market by Type
8.1 North America Menu-based Market by Country
8.2 North America Linguistic-based Market by Country
8.3 North America Keyword Recognition-based Market by Country
8.4 North America Contextual Market by Country
8.5 North America Hybrid & Voicebots Market by Country

Chapter 9. North America Chatbots Market by Business Function
9.1 North America Contact Centers Market by Country
9.2 North America Sales & Marketing Market by Country
9.3 North America Information Technology Service Management (ITSM) Market by Country
9.4 North America Finance & Accounting Market by Country
9.5 North America HR Market by Country
9.6 North America Operations & Supply Chain Market by Country

Chapter 10. North America Chatbots Market by Vertical
10.1 North America Retail & eCommerce Market by Country
10.2 North America BFSI Market by Country
10.3 North America Communication Market by Country
10.4 North America Utilities Market by Country
10.5 North America Healthcare Market by Country
10.6 North America Travel & Hospitality Market by Country
10.7 North America Government Market by Country
10.8 North America Education Market by Country
10.9 North America Other Vertical Market by Country

Chapter 11. North America Chatbots Market by Country
11.1 US Chatbots Market
11.1.1 US Chatbots Market by Offering
11.1.1.1 US Chatbots Market by Solution Type
11.1.1.2 US Chatbots Market by Services Type
11.1.2 US Chatbots Market by Bot Communication
11.1.3 US Chatbots Market by Channel Integration
11.1.4 US Chatbots Market by Type
11.1.5 US Chatbots Market by Business Function
11.1.6 US Chatbots Market by Vertical
11.2 Canada Chatbots Market
11.2.1 Canada Chatbots Market by Offering
11.2.1.1 Canada Chatbots Market by Solution Type
11.2.1.2 Canada Chatbots Market by Services Type
11.2.2 Canada Chatbots Market by Bot Communication
11.2.3 Canada Chatbots Market by Channel Integration
11.2.4 Canada Chatbots Market by Type
11.2.5 Canada Chatbots Market by Business Function
11.2.6 Canada Chatbots Market by Vertical
11.3 Mexico Chatbots Market
11.3.1 Mexico Chatbots Market by Offering
11.3.1.1 Mexico Chatbots Market by Solution Type
11.3.1.2 Mexico Chatbots Market by Services Type
11.3.2 Mexico Chatbots Market by Bot Communication
11.3.3 Mexico Chatbots Market by Channel Integration
11.3.4 Mexico Chatbots Market by Type
11.3.5 Mexico Chatbots Market by Business Function
11.3.6 Mexico Chatbots Market by Vertical
11.4 Rest of North America Chatbots Market
11.4.1 Rest of North America Chatbots Market by Offering
11.4.1.1 Rest of North America Chatbots Market by Solution Type
11.4.1.2 Rest of North America Chatbots Market by Services Type
11.4.2 Rest of North America Chatbots Market by Bot Communication
11.4.3 Rest of North America Chatbots Market by Channel Integration
11.4.4 Rest of North America Chatbots Market by Type
11.4.5 Rest of North America Chatbots Market by Business Function
11.4.6 Rest of North America Chatbots Market by Vertical

Chapter 12. Company Profiles
12.1 Baidu, Inc.
12.1.1 Company Overview
12.1.2 Financial Analysis
12.1.3 Segmental Analysis
12.1.4 Research & Development Expenses
12.1.5 Recent strategies and developments:
12.1.5.1 Product Launches and Product Expansions:
12.1.6 SWOT Analysis
12.2 ServiceNow, Inc.
12.2.1 Company Overview
12.2.2 Financial Analysis
12.2.3 Regional Analysis
12.2.4 Research & Development Expenses
12.3 Botsify
12.3.1 Company Overview
12.3.2 SWOT Analysis
12.4 Amazon Web Services, Inc. (Amazon.com, Inc.)
12.4.1 Company Overview
12.4.2 Financial Analysis
12.4.3 Segmental Analysis
12.4.4 Recent strategies and developments:
12.4.4.1 Product Launches and Product Expansions:
12.4.5 SWOT Analysis
12.5 HubSpot, Inc.
12.5.1 Company Overview
12.5.2 Financial Analysis
12.5.3 Regional Analysis
12.5.4 Research & Development Expenses
12.5.5 Recent strategies and developments:
12.5.5.1 Acquisition and Mergers:
12.6 Oracle Corporation
12.6.1 Company Overview
12.6.2 Financial Analysis
12.6.3 Segmental and Regional Analysis
12.6.4 Research & Development Expense
12.6.5 SWOT Analysis
12.7 Google LLC (Alphabet Inc.)
12.7.1 Company Overview
12.7.2 Financial Analysis
12.7.3 Segmental and Regional Analysis
12.7.4 Research & Development Expense
12.7.5 Recent strategies and developments:
12.7.5.1 Partnerships, Collaborations, and Agreements:
12.7.6 SWOT Analysis
12.8 IBM Corporation
12.8.1 Company Overview
12.8.2 Financial Analysis
12.8.3 Regional & Segmental Analysis
12.8.4 Research & Development Expenses
12.8.5 SWOT Analysis
12.9 Microsoft Corporation
12.9.1 Company Overview
12.9.2 Financial Analysis
12.9.3 Segmental and Regional Analysis
12.9.4 Research & Development Expenses
12.9.5 SWOT Analysis
12.10. Salesforce, Inc.
12.10.1 Company Overview
12.10.2 Financial Analysis
12.10.3 Regional Analysis
12.10.4 Research & Development Expenses
12.10.5 SWOT Analysis
TABLE 1 North America Chatbots Market, 2020 - 2023, USD Million
TABLE 2 North America Chatbots Market, 2024 - 2031, USD Million
TABLE 3 North America Chatbots Market by Offering, 2020 - 2023, USD Million
TABLE 4 North America Chatbots Market by Offering, 2024 - 2031, USD Million
TABLE 5 North America Solution Market by Region, 2020 - 2023, USD Million
TABLE 6 North America Solution Market by Region, 2024 - 2031, USD Million
TABLE 7 North America Chatbots Market by Solution Type, 2020 - 2023, USD Million
TABLE 8 North America Chatbots Market by Solution Type, 2024 - 2031, USD Million
TABLE 9 North America Standalone Market by Country, 2020 - 2023, USD Million
TABLE 10 North America Standalone Market by Country, 2024 - 2031, USD Million
TABLE 11 North America Web-based Market by Country, 2020 - 2023, USD Million
TABLE 12 North America Web-based Market by Country, 2024 - 2031, USD Million
TABLE 13 North America Messaging-based Market by Country, 2020 - 2023, USD Million
TABLE 14 North America Messaging-based Market by Country, 2024 - 2031, USD Million
TABLE 15 North America Other Solution Type Market by Country, 2020 - 2023, USD Million
TABLE 16 North America Other Solution Type Market by Country, 2024 - 2031, USD Million
TABLE 17 North America Services Market by Region, 2020 - 2023, USD Million
TABLE 18 North America Services Market by Region, 2024 - 2031, USD Million
TABLE 19 North America Chatbots Market by Services Type, 2020 - 2023, USD Million
TABLE 20 North America Chatbots Market by Services Type, 2024 - 2031, USD Million
TABLE 21 North America Professional Services Market by Region, 2020 - 2023, USD Million
TABLE 22 North America Professional Services Market by Region, 2024 - 2031, USD Million
TABLE 23 North America Managed Services Market by Region, 2020 - 2023, USD Million
TABLE 24 North America Managed Services Market by Region, 2024 - 2031, USD Million
TABLE 25 North America Chatbots Market by Bot Communication, 2020 - 2023, USD Million
TABLE 26 North America Chatbots Market by Bot Communication, 2024 - 2031, USD Million
TABLE 27 North America Text Market by Country, 2020 - 2023, USD Million
TABLE 28 North America Text Market by Country, 2024 - 2031, USD Million
TABLE 29 North America Audio/Voice Market by Country, 2020 - 2023, USD Million
TABLE 30 North America Audio/Voice Market by Country, 2024 - 2031, USD Million
TABLE 31 North America Video Market by Country, 2020 - 2023, USD Million
TABLE 32 North America Video Market by Country, 2024 - 2031, USD Million
TABLE 33 North America Chatbots Market by Channel Integration, 2020 - 2023, USD Million
TABLE 34 North America Chatbots Market by Channel Integration, 2024 - 2031, USD Million
TABLE 35 North America Mobile Apps Market by Country, 2020 - 2023, USD Million
TABLE 36 North America Mobile Apps Market by Country, 2024 - 2031, USD Million
TABLE 37 North America Email & Website Market by Country, 2020 - 2023, USD Million
TABLE 38 North America Email & Website Market by Country, 2024 - 2031, USD Million
TABLE 39 North America Messaging Apps Market by Country, 2020 - 2023, USD Million
TABLE 40 North America Messaging Apps Market by Country, 2024 - 2031, USD Million
TABLE 41 North America Telephone/ IVR Market by Country, 2020 - 2023, USD Million
TABLE 42 North America Telephone/ IVR Market by Country, 2024 - 2031, USD Million
TABLE 43 North America Chatbots Market by Type, 2020 - 2023, USD Million
TABLE 44 North America Chatbots Market by Type, 2024 - 2031, USD Million
TABLE 45 North America Menu-based Market by Country, 2020 - 2023, USD Million
TABLE 46 North America Menu-based Market by Country, 2024 - 2031, USD Million
TABLE 47 North America Linguistic-based Market by Country, 2020 - 2023, USD Million
TABLE 48 North America Linguistic-based Market by Country, 2024 - 2031, USD Million
TABLE 49 North America Keyword Recognition-based Market by Country, 2020 - 2023, USD Million
TABLE 50 North America Keyword Recognition-based Market by Country, 2024 - 2031, USD Million
TABLE 51 North America Contextual Market by Country, 2020 - 2023, USD Million
TABLE 52 North America Contextual Market by Country, 2024 - 2031, USD Million
TABLE 53 North America Hybrid & Voicebots Market by Country, 2020 - 2023, USD Million
TABLE 54 North America Hybrid & Voicebots Market by Country, 2024 - 2031, USD Million
TABLE 55 North America Chatbots Market by Business Function, 2020 - 2023, USD Million
TABLE 56 North America Chatbots Market by Business Function, 2024 - 2031, USD Million
TABLE 57 North America Contact Centers Market by Country, 2020 - 2023, USD Million
TABLE 58 North America Contact Centers Market by Country, 2024 - 2031, USD Million
TABLE 59 North America Sales & Marketing Market by Country, 2020 - 2023, USD Million
TABLE 60 North America Sales & Marketing Market by Country, 2024 - 2031, USD Million
TABLE 61 North America Information Technology Service Management (ITSM) Market by Country, 2020 - 2023, USD Million
TABLE 62 North America Information Technology Service Management (ITSM) Market by Country, 2024 - 2031, USD Million
TABLE 63 North America Finance & Accounting Market by Country, 2020 - 2023, USD Million
TABLE 64 North America Finance & Accounting Market by Country, 2024 - 2031, USD Million
TABLE 65 North America HR Market by Country, 2020 - 2023, USD Million
TABLE 66 North America HR Market by Country, 2024 - 2031, USD Million
TABLE 67 North America Operations & Supply Chain Market by Country, 2020 - 2023, USD Million
TABLE 68 North America Operations & Supply Chain Market by Country, 2024 - 2031, USD Million
TABLE 69 North America Chatbots Market by Vertical, 2020 - 2023, USD Million
TABLE 70 North America Chatbots Market by Vertical, 2024 - 2031, USD Million
TABLE 71 North America Retail & eCommerce Market by Country, 2020 - 2023, USD Million
TABLE 72 North America Retail & eCommerce Market by Country, 2024 - 2031, USD Million
TABLE 73 North America BFSI Market by Country, 2020 - 2023, USD Million
TABLE 74 North America BFSI Market by Country, 2024 - 2031, USD Million
TABLE 75 North America Communication Market by Country, 2020 - 2023, USD Million
TABLE 76 North America Communication Market by Country, 2024 - 2031, USD Million
TABLE 77 North America Utilities Market by Country, 2020 - 2023, USD Million
TABLE 78 North America Utilities Market by Country, 2024 - 2031, USD Million
TABLE 79 North America Healthcare Market by Country, 2020 - 2023, USD Million
TABLE 80 North America Healthcare Market by Country, 2024 - 2031, USD Million
TABLE 81 North America Travel & Hospitality Market by Country, 2020 - 2023, USD Million
TABLE 82 North America Travel & Hospitality Market by Country, 2024 - 2031, USD Million
TABLE 83 North America Government Market by Country, 2020 - 2023, USD Million
TABLE 84 North America Government Market by Country, 2024 - 2031, USD Million
TABLE 85 North America Education Market by Country, 2020 - 2023, USD Million
TABLE 86 North America Education Market by Country, 2024 - 2031, USD Million
TABLE 87 North America Other Vertical Market by Country, 2020 - 2023, USD Million
TABLE 88 North America Other Vertical Market by Country, 2024 - 2031, USD Million
TABLE 89 North America Chatbots Market by Country, 2020 - 2023, USD Million
TABLE 90 North America Chatbots Market by Country, 2024 - 2031, USD Million
TABLE 91 US Chatbots Market, 2020 - 2023, USD Million
TABLE 92 US Chatbots Market, 2024 - 2031, USD Million
TABLE 93 US Chatbots Market by Offering, 2020 - 2023, USD Million
TABLE 94 US Chatbots Market by Offering, 2024 - 2031, USD Million
TABLE 95 US Chatbots Market by Solution Type, 2020 - 2023, USD Million
TABLE 96 US Chatbots Market by Solution Type, 2024 - 2031, USD Million
TABLE 97 US Chatbots Market by Services Type, 2020 - 2023, USD Million
TABLE 98 US Chatbots Market by Services Type, 2024 - 2031, USD Million
TABLE 99 US Chatbots Market by Bot Communication, 2020 - 2023, USD Million
TABLE 100 US Chatbots Market by Bot Communication, 2024 - 2031, USD Million
TABLE 101 US Chatbots Market by Channel Integration, 2020 - 2023, USD Million
TABLE 102 US Chatbots Market by Channel Integration, 2024 - 2031, USD Million
TABLE 103 US Chatbots Market by Type, 2020 - 2023, USD Million
TABLE 104 US Chatbots Market by Type, 2024 - 2031, USD Million
TABLE 105 US Chatbots Market by Business Function, 2020 - 2023, USD Million
TABLE 106 US Chatbots Market by Business Function, 2024 - 2031, USD Million
TABLE 107 US Chatbots Market by Vertical, 2020 - 2023, USD Million
TABLE 108 US Chatbots Market by Vertical, 2024 - 2031, USD Million
TABLE 109 Canada Chatbots Market, 2020 - 2023, USD Million
TABLE 110 Canada Chatbots Market, 2024 - 2031, USD Million
TABLE 111 Canada Chatbots Market by Offering, 2020 - 2023, USD Million
TABLE 112 Canada Chatbots Market by Offering, 2024 - 2031, USD Million
TABLE 113 Canada Chatbots Market by Solution Type, 2020 - 2023, USD Million
TABLE 114 Canada Chatbots Market by Solution Type, 2024 - 2031, USD Million
TABLE 115 Canada Chatbots Market by Services Type, 2020 - 2023, USD Million
TABLE 116 Canada Chatbots Market by Services Type, 2024 - 2031, USD Million
TABLE 117 Canada Chatbots Market by Bot Communication, 2020 - 2023, USD Million
TABLE 118 Canada Chatbots Market by Bot Communication, 2024 - 2031, USD Million
TABLE 119 Canada Chatbots Market by Channel Integration, 2020 - 2023, USD Million
TABLE 120 Canada Chatbots Market by Channel Integration, 2024 - 2031, USD Million
TABLE 121 Canada Chatbots Market by Type, 2020 - 2023, USD Million
TABLE 122 Canada Chatbots Market by Type, 2024 - 2031, USD Million
TABLE 123 Canada Chatbots Market by Business Function, 2020 - 2023, USD Million
TABLE 124 Canada Chatbots Market by Business Function, 2024 - 2031, USD Million
TABLE 125 Canada Chatbots Market by Vertical, 2020 - 2023, USD Million
TABLE 126 Canada Chatbots Market by Vertical, 2024 - 2031, USD Million
TABLE 127 Mexico Chatbots Market, 2020 - 2023, USD Million
TABLE 128 Mexico Chatbots Market, 2024 - 2031, USD Million
TABLE 129 Mexico Chatbots Market by Offering, 2020 - 2023, USD Million
TABLE 130 Mexico Chatbots Market by Offering, 2024 - 2031, USD Million
TABLE 131 Mexico Chatbots Market by Solution Type, 2020 - 2023, USD Million
TABLE 132 Mexico Chatbots Market by Solution Type, 2024 - 2031, USD Million
TABLE 133 Mexico Chatbots Market by Services Type, 2020 - 2023, USD Million
TABLE 134 Mexico Chatbots Market by Services Type, 2024 - 2031, USD Million
TABLE 135 Mexico Chatbots Market by Bot Communication, 2020 - 2023, USD Million
TABLE 136 Mexico Chatbots Market by Bot Communication, 2024 - 2031, USD Million
TABLE 137 Mexico Chatbots Market by Channel Integration, 2020 - 2023, USD Million
TABLE 138 Mexico Chatbots Market by Channel Integration, 2024 - 2031, USD Million
TABLE 139 Mexico Chatbots Market by Type, 2020 - 2023, USD Million
TABLE 140 Mexico Chatbots Market by Type, 2024 - 2031, USD Million
TABLE 141 Mexico Chatbots Market by Business Function, 2020 - 2023, USD Million
TABLE 142 Mexico Chatbots Market by Business Function, 2024 - 2031, USD Million
TABLE 143 Mexico Chatbots Market by Vertical, 2020 - 2023, USD Million
TABLE 144 Mexico Chatbots Market by Vertical, 2024 - 2031, USD Million
TABLE 145 Rest of North America Chatbots Market, 2020 - 2023, USD Million
TABLE 146 Rest of North America Chatbots Market, 2024 - 2031, USD Million
TABLE 147 Rest of North America Chatbots Market by Offering, 2020 - 2023, USD Million
TABLE 148 Rest of North America Chatbots Market by Offering, 2024 - 2031, USD Million
TABLE 149 Rest of North America Chatbots Market by Solution Type, 2020 - 2023, USD Million
TABLE 150 Rest of North America Chatbots Market by Solution Type, 2024 - 2031, USD Million
TABLE 151 Rest of North America Chatbots Market by Services Type, 2020 - 2023, USD Million
TABLE 152 Rest of North America Chatbots Market by Services Type, 2024 - 2031, USD Million
TABLE 153 Rest of North America Chatbots Market by Bot Communication, 2020 - 2023, USD Million
TABLE 154 Rest of North America Chatbots Market by Bot Communication, 2024 - 2031, USD Million
TABLE 155 Rest of North America Chatbots Market by Channel Integration, 2020 - 2023, USD Million
TABLE 156 Rest of North America Chatbots Market by Channel Integration, 2024 - 2031, USD Million
TABLE 157 Rest of North America Chatbots Market by Type, 2020 - 2023, USD Million
TABLE 158 Rest of North America Chatbots Market by Type, 2024 - 2031, USD Million
TABLE 159 Rest of North America Chatbots Market by Business Function, 2020 - 2023, USD Million
TABLE 160 Rest of North America Chatbots Market by Business Function, 2024 - 2031, USD Million
TABLE 161 Rest of North America Chatbots Market by Vertical, 2020 - 2023, USD Million
TABLE 162 Rest of North America Chatbots Market by Vertical, 2024 - 2031, USD Million
TABLE 163 Key Information – Baidu, Inc.
TABLE 164 Key Information – ServiceNow, Inc.
TABLE 165 Key Information – Botsify
TABLE 166 Key Information – Amazon Web Services, Inc.
TABLE 167 Key Information – HubSpot, Inc.
TABLE 168 Key Information – Oracle Corporation
TABLE 169 Key Information – Google LLC
TABLE 170 Key Information – IBM Corporation
TABLE 171 Key Information – Microsoft Corporation
TABLE 172 Key Information – Salesforce, Inc.

List of Figures
FIG 1 Methodology for the research
FIG 2 North America Chatbots Market, 2020 - 2031, USD Million
FIG 3 Key Factors Impacting Chatbots Market
FIG 4 Market Share Analysis, 2023
FIG 5 Porter’s Five Forces Analysis – Chatbot Market
FIG 6 North America Chatbots Market share by Offering, 2023
FIG 7 North America Chatbots Market share by Offering, 2031
FIG 8 North America Chatbots Market by Offering, 2020 - 2031, USD Million
FIG 9 North America Chatbots Market share by Bot Communication, 2023
FIG 10 North America Chatbots Market share by Bot Communication, 2031
FIG 11 North America Chatbots Market by Bot Communication, 2020 - 2031, USD Million
FIG 12 North America Chatbots Market share by Channel Integration, 2023
FIG 13 North America Chatbots Market share by Channel Integration, 2031
FIG 14 North America Chatbots Market by Channel Integration, 2020 - 2031, USD Million
FIG 15 North America Chatbots Market share by Type, 2023
FIG 16 North America Chatbots Market share by Type, 2031
FIG 17 North America Chatbots Market by Type, 2020 - 2031, USD Million
FIG 18 North America Chatbots Market share by Business Function, 2023
FIG 19 North America Chatbots Market share by Business Function, 2031
FIG 20 North America Chatbots Market by Business Function, 2020 - 2031, USD Million
FIG 21 North America Chatbots Market share by Vertical, 2023
FIG 22 North America Chatbots Market share by Vertical, 2031
FIG 23 North America Chatbots Market by Vertical, 2020 - 2031, USD Million
FIG 24 North America Chatbots Market share by Country, 2023
FIG 25 North America Chatbots Market share by Country, 2031
FIG 26 North America Chatbots Market by Country, 2020 - 2031, USD Million
FIG 27 SWOT Analysis: Baidu, Inc.
FIG 28 SWOT Analysis: ServiceNow, Inc.
FIG 29 SWOT Analysis: Botsify
FIG 30 SWOT Analysis: Amazon Web Services, Inc.
FIG 31 SWOT Analysis: Oracle Corporation
FIG 32 SWOT Analysis: Google LLC
FIG 33 SWOT Analysis: IBM Corporation
FIG 34 SWOT Analysis: Microsoft Corporation
FIG 35 SWOT Analysis: Salesforce, Inc.

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