Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 North America CRM Analytics Market, by Deployment
1.4.2 North America CRM Analytics Market, by End-User
1.4.3 North America CRM Analytics Market, by Type
1.4.4 North America CRM Analytics Market, by Country
1.5 Methodology for the research
Chapter 2. Market at a Glance
2.1 Key Highlights
Chapter 3. Market Overview
3.1 Introduction
3.1.1 Overview
3.1.1.1 Market Composition and Scenario
3.2 Key Factors Impacting the Market
3.2.1 Market Drivers
3.2.2 Market Restraints
3.2.3 Market Opportunities
3.2.4 Market Challenges
Chapter 4. Competition Analysis - Global
4.1 KBV Cardinal Matrix
4.2 Recent Industry Wide Strategic Developments
4.2.1 Partnerships, Collaborations and Agreements
4.2.2 Product Launches and Product Expansions
4.2.3 Acquisition and Mergers
4.3 Market Share Analysis, 2023
4.4 Top Winning Strategies
4.4.1 Key Leading Strategies: Percentage Distribution (2020-2024)
4.4.2 Key Strategic Move: (Product Launches and Product Expansions: 2020, Apr – 2024, Oct) Leading Players
4.5 Porter Five Forces Analysis
Chapter 5. North America CRM Analytics Market by Deployment
5.1 North America Cloud Market by Region
5.2 North America On-premise Market by Region
Chapter 6. North America CRM Analytics Market by End-User
6.1 North America Retail Market by Country
6.2 North America BFSI Market by Country
6.3 North America Healthcare Market by Country
6.4 North America Media & Entertainment Market by Country
6.5 North America Telecom & IT Market by Country
6.6 North America Transportation & Logistics Market by Country
6.7 North America Other End-User Market by Country
Chapter 7. North America CRM Analytics Market by Type
7.1 North America Sales & Marketing Analytics Market by Country
7.2 North America Customer Analytics Market by Country
7.3 North America Contact Center Analytics Market by Country
7.4 North America Other Type Market by Country
Chapter 8. North America CRM Analytics Market by Country
8.1 US CRM Analytics Market
8.1.1 US CRM Analytics Market by Deployment
8.1.2 US CRM Analytics Market by End-User
8.1.3 US CRM Analytics Market by Type
8.2 Canada CRM Analytics Market
8.2.1 Canada CRM Analytics Market by Deployment
8.2.2 Canada CRM Analytics Market by End-User
8.2.3 Canada CRM Analytics Market by Type
8.3 Mexico CRM Analytics Market
8.3.1 Mexico CRM Analytics Market by Deployment
8.3.2 Mexico CRM Analytics Market by End-User
8.3.3 Mexico CRM Analytics Market by Type
8.4 Rest of North America CRM Analytics Market
8.4.1 Rest of North America CRM Analytics Market by Deployment
8.4.2 Rest of North America CRM Analytics Market by End-User
8.4.3 Rest of North America CRM Analytics Market by Type
Chapter 9. Company Profiles
9.1 Salesforce, Inc.
9.1.1 Company Overview
9.1.2 Financial Analysis
9.1.3 Regional Analysis
9.1.4 Research & Development Expenses
9.1.5 Recent strategies and developments:
9.1.5.1 Partnerships, Collaborations, and Agreements:
9.1.5.2 Product Launches and Product Expansions:
9.1.5.3 Acquisition and Mergers:
9.1.6 SWOT Analysis
9.2 Microsoft Corporation
9.2.1 Company Overview
9.2.2 Financial Analysis
9.2.3 Segmental and Regional Analysis
9.2.4 Research & Development Expenses
9.2.5 Recent strategies and developments:
9.2.5.1 Partnerships, Collaborations, and Agreements:
9.2.5.2 Product Launches and Product Expansions:
9.2.6 SWOT Analysis
9.3 SAP SE
9.3.1 Company Overview
9.3.2 Financial Analysis
9.3.3 Regional Analysis
9.3.4 Research & Development Expense
9.3.5 Recent strategies and developments:
9.3.5.1 Partnerships, Collaborations, and Agreements:
9.3.5.2 Product Launches and Product Expansions:
9.3.5.3 Acquisition and Mergers:
9.3.6 SWOT Analysis
9.4 Oracle Corporation
9.4.1 Company Overview
9.4.2 Financial Analysis
9.4.3 Segmental and Regional Analysis
9.4.4 Research & Development Expense
9.4.5 Recent strategies and developments:
9.4.5.1 Partnerships, Collaborations, and Agreements:
9.4.5.2 Product Launches and Product Expansions:
9.4.6 SWOT Analysis
9.5 Zoho Corporation Pvt. Ltd.
9.5.1 Company Overview
9.5.2 Recent strategies and developments:
9.5.2.1 Partnerships, Collaborations, and Agreements:
9.5.2.2 Product Launches and Product Expansions:
9.5.3 SWOT Analysis
9.6 Pegasystems, Inc.
9.6.1 Company Overview
9.6.2 Financial Analysis
9.6.3 Regional Analysis
9.6.4 Research & Development Expenses
9.6.5 Recent strategies and developments:
9.6.5.1 Partnerships, Collaborations, and Agreements:
9.6.5.2 Product Launches and Product Expansions:
9.6.5.3 Acquisition and Mergers:
9.6.6 SWOT Analysis
9.7 Adobe, Inc.
9.7.1 Company Overview
9.7.2 Financial Analysis
9.7.3 Segmental and Regional Analysis
9.7.4 Research & Development Expense
9.7.5 Recent strategies and developments:
9.7.5.1 Partnerships, Collaborations, and Agreements:
9.7.5.2 Product Launches and Product Expansions:
9.7.5.3 Acquisition and Mergers:
9.7.6 SWOT Analysis
9.8 SugarCRM, Inc.
9.8.1 Company Overview
9.8.2 Recent strategies and developments:
9.8.2.1 Product Launches and Product Expansions:
9.8.2.2 Acquisition and Mergers:
9.9 Insightly, Inc.
9.9.1 Company Overview
9.9.2 Recent strategies and developments:
9.9.2.1 Product Launches and Product Expansions:
9.10. Creatio
9.10.1 Company Overview
9.10.2 Recent strategies and developments:
9.10.2.1 Partnerships, Collaborations, and Agreements:
9.10.2.2 Product Launches and Product Expansions:
Unique Offerings 