Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 North America Customer Communications Management Market, by Component
1.4.2 North America Customer Communications Management Market, by Organization Size
1.4.3 North America Customer Communications Management Market, by Deployment Mode
1.4.4 North America Customer Communications Management Market, by End User
1.4.5 North America Customer Communications Management Market, by Country
1.5 Methodology for the research
Chapter 2. Market Overview
2.1 Introduction
2.1.1 Overview
2.1.2 Market Composition and Scenario
2.2 Key Factors Impacting the Market
2.2.1 Market Drivers
2.2.2 Market Opportunities
2.2.3 Market Restraints
2.2.4 Market Challenges
Chapter 3. Competition Analysis - Global
3.1 KBV Cardinal Matrix
3.2 Recent Industry Wide Strategic Developments
3.2.1 Partnerships, Collaborations and Agreements
3.2.2 Product Launches and Product Expansions
3.2.3 Acquisition and Mergers
3.3 Top Winning Strategies
3.3.1 Key Leading Strategies: Percentage Distribution (2017-2021)
3.3.2 Key Strategic Move: (Partnerships, Collaborations, and Agreements : 2018, Oct – 2021, Mar) Leading Players
Chapter 4. North America Customer Communications Management Market by Component
4.1 North America Customer Communications Management Solution Market by Country
4.2 North America Customer Communications Management Services Market by Country
Chapter 5. North America Customer Communications Management Market by Organization Size
5.1 North America Large Enterprises Customer Communications Management Market by Country
5.2 North America Small & Medium Enterprises Customer Communications Management Market by Country
Chapter 6. North America Customer Communications Management Market by Deployment Mode
6.1 North America On-premise Customer Communications Management Market by Country
6.2 North America Cloud Customer Communications Management Market by Country
Chapter 7. North America Customer Communications Management Market by End User
7.1 North America IT & Telecom Customer Communications Management Market by Country
7.2 North America Retail & eCommerce Customer Communications Management Market by Country
7.3 North America BFSI Customer Communications Management Market by Country
7.4 North America Healthcare Customer Communications Management Market by Country
7.5 North America Energy & Utilities Customer Communications Management Market by Country
7.6 North America Government & Defense Customer Communications Management Market by Country
7.7 North America Others Customer Communications Management Market by Country
Chapter 8. North America Customer Communications Management Market by Country
8.1 US Customer Communications Management Market
8.1.1 US Customer Communications Management Market by Component
8.1.2 US Customer Communications Management Market by Organization Size
8.1.3 US Customer Communications Management Market by Deployment Mode
8.1.4 US Customer Communications Management Market by End User
8.2 Canada Customer Communications Management Market
8.2.1 Canada Customer Communications Management Market by Component
8.2.2 Canada Customer Communications Management Market by Organization Size
8.2.3 Canada Customer Communications Management Market by Deployment Mode
8.2.4 Canada Customer Communications Management Market by End User
8.3 Mexico Customer Communications Management Market
8.3.1 Mexico Customer Communications Management Market by Component
8.3.2 Mexico Customer Communications Management Market by Organization Size
8.3.3 Mexico Customer Communications Management Market by Deployment Mode
8.3.4 Mexico Customer Communications Management Market by End User
8.4 Rest of North America Customer Communications Management Market
8.4.1 Rest of North America Customer Communications Management Market by Component
8.4.2 Rest of North America Customer Communications Management Market by Organization Size
8.4.3 Rest of North America Customer Communications Management Market by Deployment Mode
8.4.4 Rest of North America Customer Communications Management Market by End User
Chapter 9. Company Profiles
9.1 Adobe, Inc.
9.1.1 Company Overview
9.1.2 Financial Analysis
9.1.3 Segmental and Regional Analysis
9.1.4 Research & Development Expense
9.1.5 Recent strategies and developments:
9.1.5.1 Partnerships, Collaborations, and Agreements:
9.1.5.2 Product Launches and Product Expansions:
9.1.6 SWOT Analysis
9.2 Oracle Corporation
9.2.1 Company Overview
9.2.2 Financial Analysis
9.2.3 Segmental and Regional Analysis
9.2.4 Research & Development Expense
9.2.5 Recent strategies and developments:
9.2.5.1 Partnerships, Collaborations, and Agreements:
9.2.5.2 Product Launches and Product Expansions:
9.2.5.3 Acquisition and Mergers:
9.2.6 SWOT Analysis
9.3 Capgemini SE
9.3.1 Company Overview
9.3.2 Financial Analysis
9.3.3 Regional Analysis
9.3.4 Recent strategies and developments:
9.3.4.1 Partnerships, Collaborations, and Agreements:
9.4 Newgen Software Technologies Limited
9.4.1 Company Overview
9.4.2 Financial Analysis
9.4.3 Segmental and Regional Analysis
9.4.4 Research & Development Expense
9.4.5 Recent strategies and developments:
9.4.5.1 Partnerships, Collaborations, and Agreements:
9.4.5.2 Product Launches and Product Expansions:
9.5 OpenText Corporation
9.5.1 Company Overview
9.5.2 Financial Analysis
9.5.3 Regional Analysis
9.5.4 Research & Development Expense
9.5.5 Recent strategies and developments:
9.5.5.1 Acquisition and Mergers:
9.5.6 SWOT Analysis
9.6 Zendesk, Inc.
9.6.1 Company Overview
9.6.2 Financial Analysis
9.6.3 Regional Analysis
9.6.4 Research & Development Expense
9.6.5 Recent strategies and developments:
9.6.5.1 Partnerships, Collaborations, and Agreements:
9.6.5.2 Product Launches and Product Expansions:
9.6.5.3 Acquisition and Mergers:
9.7 Hyland Software, Inc.
9.7.1 Company Overview
9.7.2 Recent strategies and developments:
9.7.2.1 Product Launches and Product Expansions:
9.8 Quadient SA
9.8.1 Company Overview
9.8.2 Financial Analysis
9.8.3 Regional Analysis
9.8.4 Research & Development Expense
9.8.5 Recent strategies and developments:
9.8.5.1 Partnerships, Collaborations, and Agreements:
9.8.5.2 Product Launches and Product Expansions:
9.9 PLDT, Inc. (Smart Communications, Inc.)
9.9.1 Company Overview
9.9.2 Financial Analysis
9.9.3 Segmental Analysis
9.9.4 Recent strategies and developments:
9.9.4.1 Acquisition and Mergers:
9.10. ISIS Papyrus Europe AG
9.10.1 Company Overview