Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 North America Customer Intelligence Platform Market, by Data Channel
1.4.2 North America Customer Intelligence Platform Market, by Vertical
1.4.3 North America Customer Intelligence Platform Market, by Deployment Mode
1.4.4 North America Customer Intelligence Platform Market, by Organization Size
1.4.5 North America Customer Intelligence Platform Market, by Component
1.4.6 North America Customer Intelligence Platform Market, by Application
1.4.7 North America Customer Intelligence Platform Market, by Country
1.5 Methodology for the research
Chapter 2. Market Overview
2.1 Introduction
2.1.1 Overview
2.1.1.1 Market Composition & Scenario
2.2 Key Factors Impacting the Market
2.2.1 Market Drivers
2.2.2 Market Restraints
Chapter 3. Competition Analysis - Global
3.1 KBV Cardinal Matrix
3.2 Recent Industry Wide Strategic Developments
3.2.1 Partnerships, Collaborations and Agreements
3.2.2 Product Launches and Product Expansions
3.2.3 Acquisition and Mergers
3.3 Market Share Analysis, 2021
3.4 Top Winning Strategies
3.4.1 Key Leading Strategies: Percentage Distribution (2018-2022)
3.4.2 Key Strategic Move: (Acquisition and Mergers : 2018, Jul – 2022, Dec) Leading Players
Chapter 4. North America Customer Intelligence Platform Market by Data Channel
4.1 North America Web & Email Market by Country
4.2 North America Social Media Market by Country
4.3 North America Mobile Market by Country
4.4 North America Call Centers Market by Country
4.5 North America In Store Market by Country
4.6 North America Others Market by Country
Chapter 5. North America Customer Intelligence Platform Market by Vertical
5.1 North America BFSI Market by Country
5.2 North America Telecom Market by Country
5.3 North America Travel & Hospitality Market by Country
5.4 North America Retail & eCommerce Market by Country
5.5 North America Healthcare & Life Sciences Market by Country
5.6 North America Manufacturing Market by Country
5.7 North America Energy & Utilities Market by Country
5.8 North America Media & Entertainment Market by Country
5.9 North America Other Vertical Market by Country
Chapter 6. North America Customer Intelligence Platform Market by Deployment Mode
6.1 North America Cloud Market by Country
6.2 North America On-premise Market by Country
Chapter 7. North America Customer Intelligence Platform Market by Organization Size
7.1 North America Large Enterprises Market by Country
7.2 North America Small & Medium Enterprises Market by Country
Chapter 8. North America Customer Intelligence Platform Market by Component
8.1 North America Platform (without Services) Market by Country
8.2 North America Services Market by Country
Chapter 9. North America Customer Intelligence Platform Market by Application
9.1 North America Customer Data Collection & Management Market by Country
9.2 North America Customer Behaviour Analytics Market by Country
9.3 North America Customer Segmentation & Targeting Market by Country
9.4 North America Customer Experience Management & Personalized Recommendation Market by Country
9.5 North America Customer Retention & Engagement Market by Country
9.6 North America Omnichannel Marketing & Others Market by Country
Chapter 10. North America Customer Intelligence Platform Market by Country
10.1 US Customer Intelligence Platform Market
10.1.1 US Customer Intelligence Platform Market by Data Channel
10.1.2 US Customer Intelligence Platform Market by Vertical
10.1.3 US Customer Intelligence Platform Market by Deployment Mode
10.1.4 US Customer Intelligence Platform Market by Organization Size
10.1.5 US Customer Intelligence Platform Market by Component
10.1.6 US Customer Intelligence Platform Market by Application
10.2 Canada Customer Intelligence Platform Market
10.2.1 Canada Customer Intelligence Platform Market by Data Channel
10.2.2 Canada Customer Intelligence Platform Market by Vertical
10.2.3 Canada Customer Intelligence Platform Market by Deployment Mode
10.2.4 Canada Customer Intelligence Platform Market by Organization Size
10.2.5 Canada Customer Intelligence Platform Market by Component
10.2.6 Canada Customer Intelligence Platform Market by Application
10.3 Mexico Customer Intelligence Platform Market
10.3.1 Mexico Customer Intelligence Platform Market by Data Channel
10.3.2 Mexico Customer Intelligence Platform Market by Vertical
10.3.3 Mexico Customer Intelligence Platform Market by Deployment Mode
10.3.4 Mexico Customer Intelligence Platform Market by Organization Size
10.3.5 Mexico Customer Intelligence Platform Market by Component
10.3.6 Mexico Customer Intelligence Platform Market by Application
10.4 Rest of North America Customer Intelligence Platform Market
10.4.1 Rest of North America Customer Intelligence Platform Market by Data Channel
10.4.2 Rest of North America Customer Intelligence Platform Market by Vertical
10.4.3 Rest of North America Customer Intelligence Platform Market by Deployment Mode
10.4.4 Rest of North America Customer Intelligence Platform Market by Organization Size
10.4.5 Rest of North America Customer Intelligence Platform Market by Component
10.4.6 Rest of North America Customer Intelligence Platform Market by Application
Chapter 11. Company Profiles
11.1 IBM Corporation
11.1.1 Company Overview
11.1.2 Financial Analysis
11.1.3 Regional & Segmental Analysis
11.1.4 Research & Development Expenses
11.1.5 Recent strategies and developments:
11.1.5.1 Partnerships, Collaborations, and Agreements:
11.1.5.2 Product Launches and Product Expansions:
11.1.5.3 Acquisition and Mergers:
11.1.6 SWOT Analysis
11.2 Salesforce.com, Inc.
11.2.1 Company Overview
11.2.2 Financial Analysis
11.2.3 Regional Analysis
11.2.4 Research & Development Expense
11.2.5 Recent strategies and developments:
11.2.5.1 Partnerships, Collaborations, and Agreements:
11.2.5.2 Acquisition and Mergers:
11.2.6 SWOT Analysis
11.3 Microsoft Corporation
11.3.1 Company Overview
11.3.2 Financial Analysis
11.3.3 Segmental and Regional Analysis
11.3.4 Research & Development Expenses
11.3.5 Recent strategies and developments:
11.3.5.1 Partnerships, Collaborations, and Agreements:
11.3.5.2 Acquisition and Mergers:
11.3.6 SWOT Analysis
11.4 Google LLC (Alphabet, Inc.)
11.4.1 Company Overview
11.4.2 Financial Analysis
11.4.3 Segmental and Regional Analysis
11.4.4 Research & Development Expense
11.4.5 Recent strategies and developments:
11.4.5.1 Partnerships, Collaborations, and Agreements:
11.4.5.2 Product Launches and Product Expansions:
11.4.5.3 Acquisition and Mergers:
11.4.6 SWOT Analysis
11.5 Oracle Corporation
11.5.1 Company Overview
11.5.2 Financial Analysis
11.5.3 Segmental and Regional Analysis
11.5.4 Research & Development Expense
11.5.5 Recent strategies and developments:
11.5.5.1 Product Launches and Product Expansions:
11.5.6 SWOT Analysis
11.6 Accenture PLC
11.6.1 Company Overview
11.6.2 Financial Analysis
11.6.3 Segmental and Regional Analysis
11.6.4 Research & Development Expenses
11.6.5 Recent strategies and developments:
11.6.5.1 Partnerships, Collaborations, and Agreements:
11.6.5.2 Acquisition and Mergers:
11.6.6 SWOT Analysis
11.7 SAP SE
11.7.1 Company Overview
11.7.2 Financial Analysis
11.7.3 Segmental and Regional Analysis
11.7.4 Research & Development Expense
11.7.5 Recent strategies and developments:
11.7.5.1 Acquisition and Mergers:
11.7.6 SWOT Analysis
11.8 Informatica, LLC
11.8.1 Company Overview
11.8.2 Financial Analysis
11.8.3 Regional Analysis
11.8.4 Research & Development Expenses
11.8.5 Recent strategies and developments:
11.8.5.1 Partnerships, Collaborations, and Agreements:
11.8.5.2 Product Launches and Product Expansions:
11.8.5.3 Acquisition and Mergers:
11.9 Adobe, Inc.
11.9.1 Company Overview
11.9.2 Financial Analysis
11.9.3 Segmental and Regional Analysis
11.9.4 Research & Development Expense
11.9.5 Recent strategies and developments:
11.9.5.1 Product Launches and Product Expansions:
11.10. SAS Institute, Inc.
11.10.1 Company Overview
11.10.2 Recent strategies and developments:
11.10.2.1 Acquisition and Mergers:
11.10.2.2 Geographical Expansions:
Unique Offerings 