The North America Knowledge Process Outsourcing Market would witness market growth of 14.4% CAGR during the forecast period (2022-2028).
KPO helps companies manage important hardware effectively, perform market and competitor research, and product and service research, increase organizational effectiveness in business management and deal with ever-changing business scenarios. The core proposition of KPO is to provide improved services and specialized solutions. KPO providers are an affordable option for companies.
Large and small companies of all sizes contribute to the improvement of KPO services as third-party service providers. Utilizing third-party service providers has a number of benefits, one of which is that operations may be ramped up as necessary. On the other side, clients receive more personalization and flexibility from third-party vendors. Engineering design outsourcing which is the process of outsourcing engineering-related work to other organizations in order to take advantage of the cost advantage would gain more momentum in the market.
The United States telecom industry has had rapid expansion in recent years and is anticipated to continue this trend. The sector is expanding as a result of rising smartphone service uptake, population growth, and improved communication services. The United States' premium connection and content services have contributed significantly to the regional market expansion. Consumers benefit from strong and progressive regulatory frameworks for these services.
The US market dominated the North America Knowledge Process Outsourcing Market by Country in 2021, and would continue to be a dominant market till 2028; thereby, achieving a market value of $35,254.5 Million by 2028. The Canada market is poised to grow at a CAGR of 17% during (2022 - 2028). Additionally, The Mexico market would witness a CAGR of 16% during (2022 - 2028).
Based on Service Type, the market is segmented into Analytics & Market Research (Customer & Marketing Analytics, Operations & Supply Chain Analytics, and Competitive Intelligence & Industry Analysis), Engineering & Design, Legal Process Outsourcing, Publishing Outsourcing, Research & Development Outsourcing, Financial Process Outsourcing, and Others. Based on Application, the market is segmented into BFSI, Retail, Manufacturing, IT & Telecom, Healthcare & Pharmaceutical, and Others. Based on countries, the market is segmented into U.S., Mexico, Canada, and Rest of North America.
Free Valuable Insights: The Global Knowledge Process Outsourcing Market is Estimated to reach $165 Billion by 2028, at a CAGR of 14.8%
The market research report covers the analysis of key stake holders of the market. Key companies profiled in the report include Accenture PLC, Wipro Limited, Genpact Limited, HCL Technologies Ltd. (HCL Enterprises), ExlService Holdings, Inc., McKinsey & Company, Moody’s Corporation, Mphasis Limited (Blackstone, Inc.), Ernst & Young Global Limited, and R. R. Donnelley & Sons Company.
Scope of the Study
Market Segments Covered in the Report:
By Service Type
- Analytics & Market Research
- Customer & Marketing Analytics
- Operations & Supply Chain Analytics
- Competitive Intelligence & Industry Analysis
- Engineering & Design
- Legal Process Outsourcing
- Publishing Outsourcing
- Research & Development Outsourcing
- Financial Process Outsourcing
- Others
By Application
- BFSI
- Retail
- Manufacturing
- IT & Telecom
- Healthcare & Pharmaceutical
- Others
By Country
- US
- Canada
- Mexico
- Rest of North America
Key Market Players
List of Companies Profiled in the Report:
- Accenture PLC
- Wipro Limited
- Genpact Limited
- HCL Technologies Ltd. (HCL Enterprises)
- ExlService Holdings, Inc.
- McKinsey & Company
- Moody’s Corporation
- Mphasis Limited (Blackstone, Inc.)
- Ernst & Young Global Limited
- R. R. Donnelley & Sons Company
Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 North America Knowledge Process Outsourcing Market, by Service Type
1.4.2 North America Knowledge Process Outsourcing Market, by Application
1.4.3 North America Knowledge Process Outsourcing Market, by Country
1.5 Methodology for the research
Chapter 2. Market Overview
2.1 Introduction
2.1.1 Overview
2.1.1.1 Market Composition & Scenario
2.2 Key Factors Impacting the Market
2.2.1 Market Drivers
2.2.2 Market Restraints
Chapter 3. Strategies deployed in Knowledge Process Outsourcing Market
Chapter 4. North America Knowledge Process Outsourcing Market by Service Type
4.1 North America Analytics & Market Research Market by Country
4.2 North America Knowledge Process Outsourcing Market by Analytics & Market Research Type
4.2.1 North America Customer & Marketing Analytics Market by Country
4.2.2 North America Operations & Supply Chain Analytics Market by Country
4.2.3 North America Competitive Intelligence & Industry Analysis Market by Country
4.3 North America Engineering & Design Market by Country
4.4 North America Legal Process Outsourcing Market by Country
4.5 North America Publishing Outsourcing Market by Country
4.6 North America Research & Development Outsourcing Market by Country
4.7 North America Financial Process Outsourcing Market by Country
4.8 North America Others Market by Country
Chapter 5. North America Knowledge Process Outsourcing Market by Application
5.1 North America BFSI Market by Country
5.2 North America Retail Market by Country
5.3 North America Manufacturing Market by Country
5.4 North America IT & Telecom Market by Country
5.5 North America Healthcare & Pharmaceutical Market by Country
5.6 North America Others Market by Country
Chapter 6. North America Knowledge Process Outsourcing Market by Country
6.1 US Knowledge Process Outsourcing Market
6.1.1 US Knowledge Process Outsourcing Market by Service Type
6.1.1.1 US Knowledge Process Outsourcing Market by Analytics & Market Research Type
6.1.2 US Knowledge Process Outsourcing Market by Application
6.2 Canada Knowledge Process Outsourcing Market
6.2.1 Canada Knowledge Process Outsourcing Market by Service Type
6.2.1.1 Canada Knowledge Process Outsourcing Market by Analytics & Market Research Type
6.2.2 Canada Knowledge Process Outsourcing Market by Application
6.3 Mexico Knowledge Process Outsourcing Market
6.3.1 Mexico Knowledge Process Outsourcing Market by Service Type
6.3.1.1 Mexico Knowledge Process Outsourcing Market by Analytics & Market Research Type
6.3.2 Mexico Knowledge Process Outsourcing Market by Application
6.4 Rest of North America Knowledge Process Outsourcing Market
6.4.1 Rest of North America Knowledge Process Outsourcing Market by Service Type
6.4.1.1 Rest of North America Knowledge Process Outsourcing Market by Analytics & Market Research Type
6.4.2 Rest of North America Knowledge Process Outsourcing Market by Application
Chapter 7. Company Profiles
7.1 Accenture PLC
7.1.1 Company Overview
7.1.2 Financial Analysis
7.1.3 Regional Analysis
7.1.4 Research & Development Expense
7.1.5 Recent strategies and developments:
7.1.5.1 Acquisition and Mergers:
7.1.6 SWOT Analysis
7.2 Wipro Limited
7.2.1 Company Overview
7.2.2 Financial Analysis
7.2.3 Segmental and Regional Analysis
7.2.4 Research & Development Expenses
7.2.5 Recent strategies and developments:
7.2.5.1 Partnerships, Collaborations, and Agreements:
7.3 Genpact Limited
7.3.1 Company Overview
7.3.2 Financial Analysis
7.3.3 Segmental and Regional Analysis
7.3.4 Recent strategies and developments:
7.3.4.1 Acquisition and Mergers:
7.3.4.2 Geographical Expansions:
7.4 HCL Technologies Ltd. (HCL Enterprises)
7.4.1 Company Overview
7.4.2 Financial Analysis
7.4.3 Segmental and Regional Analysis
7.4.4 Research & Development Expense
7.4.5 Recent strategies and developments:
7.4.5.1 Partnerships, Collaborations, and Agreements:
7.5 ExlService Holdings, Inc.
7.5.1 Company Overview
7.5.2 Financial Analysis
7.5.3 Segmental and Regional Analysis
7.5.4 Research & Development Expenses
7.5.5 Recent strategies and developments:
7.5.5.1 Partnerships, Collaborations, and Agreements:
7.6 McKinsey & Company
7.6.1 Company Overview
7.6.2 Recent strategies and developments:
7.6.2.1 Acquisition and Mergers:
7.7 Moody’s Corporation
7.7.1 Company Overview
7.7.2 Financial Analysis
7.7.3 Segment & Regional Analysis
7.8 Mphasis Limited (Blackstone, Inc.)
7.8.1 Company Overview
7.8.2 Financial Analysis
7.8.3 Segment & Regional Analysis
7.8.4 Recent strategies and developments:
7.8.4.1 Partnerships, Collaborations, and Agreements:
7.9 Ernst & Young Global Limited (Pangea3)
7.9.1 Company Overview
7.10. R. R. Donnelley & Sons company
7.10.1 Company Overview
7.10.2 Financial Analysis
7.10.3 Segment & Regional Analysis
TABLE 1 North America Knowledge Process Outsourcing Market, 2018 - 2021, USD Million
TABLE 2 North America Knowledge Process Outsourcing Market, 2022 - 2028, USD Million
TABLE 3 North America Knowledge Process Outsourcing Market by Service Type, 2018 - 2021, USD Million
TABLE 4 North America Knowledge Process Outsourcing Market by Service Type, 2022 - 2028, USD Million
TABLE 5 North America Analytics & Market Research Market by Country, 2018 - 2021, USD Million
TABLE 6 North America Analytics & Market Research Market by Country, 2022 - 2028, USD Million
TABLE 7 North America Knowledge Process Outsourcing Market by Analytics & Market Research Type, 2018 - 2021, USD Million
TABLE 8 North America Knowledge Process Outsourcing Market by Analytics & Market Research Type, 2022 - 2028, USD Million
TABLE 9 North America Customer & Marketing Analytics Market by Country, 2018 - 2021, USD Million
TABLE 10 North America Customer & Marketing Analytics Market by Country, 2022 - 2028, USD Million
TABLE 11 North America Operations & Supply Chain Analytics Market by Country, 2018 - 2021, USD Million
TABLE 12 North America Operations & Supply Chain Analytics Market by Country, 2022 - 2028, USD Million
TABLE 13 North America Competitive Intelligence & Industry Analysis Market by Country, 2018 - 2021, USD Million
TABLE 14 North America Competitive Intelligence & Industry Analysis Market by Country, 2022 - 2028, USD Million
TABLE 15 North America Engineering & Design Market by Country, 2018 - 2021, USD Million
TABLE 16 North America Engineering & Design Market by Country, 2022 - 2028, USD Million
TABLE 17 North America Legal Process Outsourcing Market by Country, 2018 - 2021, USD Million
TABLE 18 North America Legal Process Outsourcing Market by Country, 2022 - 2028, USD Million
TABLE 19 North America Publishing Outsourcing Market by Country, 2018 - 2021, USD Million
TABLE 20 North America Publishing Outsourcing Market by Country, 2022 - 2028, USD Million
TABLE 21 North America Research & Development Outsourcing Market by Country, 2018 - 2021, USD Million
TABLE 22 North America Research & Development Outsourcing Market by Country, 2022 - 2028, USD Million
TABLE 23 North America Financial Process Outsourcing Market by Country, 2018 - 2021, USD Million
TABLE 24 North America Financial Process Outsourcing Market by Country, 2022 - 2028, USD Million
TABLE 25 North America Others Market by Country, 2018 - 2021, USD Million
TABLE 26 North America Others Market by Country, 2022 - 2028, USD Million
TABLE 27 North America Knowledge Process Outsourcing Market by Application, 2018 - 2021, USD Million
TABLE 28 North America Knowledge Process Outsourcing Market by Application, 2022 - 2028, USD Million
TABLE 29 North America BFSI Market by Country, 2018 - 2021, USD Million
TABLE 30 North America BFSI Market by Country, 2022 - 2028, USD Million
TABLE 31 North America Retail Market by Country, 2018 - 2021, USD Million
TABLE 32 North America Retail Market by Country, 2022 - 2028, USD Million
TABLE 33 North America Manufacturing Market by Country, 2018 - 2021, USD Million
TABLE 34 North America Manufacturing Market by Country, 2022 - 2028, USD Million
TABLE 35 North America IT & Telecom Market by Country, 2018 - 2021, USD Million
TABLE 36 North America IT & Telecom Market by Country, 2022 - 2028, USD Million
TABLE 37 North America Healthcare & Pharmaceutical Market by Country, 2018 - 2021, USD Million
TABLE 38 North America Healthcare & Pharmaceutical Market by Country, 2022 - 2028, USD Million
TABLE 39 North America Others Market by Country, 2018 - 2021, USD Million
TABLE 40 North America Others Market by Country, 2022 - 2028, USD Million
TABLE 41 North America Knowledge Process Outsourcing Market by Country, 2018 - 2021, USD Million
TABLE 42 North America Knowledge Process Outsourcing Market by Country, 2022 - 2028, USD Million
TABLE 43 US Knowledge Process Outsourcing Market, 2018 - 2021, USD Million
TABLE 44 US Knowledge Process Outsourcing Market, 2022 - 2028, USD Million
TABLE 45 US Knowledge Process Outsourcing Market by Service Type, 2018 - 2021, USD Million
TABLE 46 US Knowledge Process Outsourcing Market by Service Type, 2022 - 2028, USD Million
TABLE 47 US Knowledge Process Outsourcing Market by Analytics & Market Research Type, 2018 - 2021, USD Million
TABLE 48 US Knowledge Process Outsourcing Market by Analytics & Market Research Type, 2022 - 2028, USD Million
TABLE 49 US Knowledge Process Outsourcing Market by Application, 2018 - 2021, USD Million
TABLE 50 US Knowledge Process Outsourcing Market by Application, 2022 - 2028, USD Million
TABLE 51 Canada Knowledge Process Outsourcing Market, 2018 - 2021, USD Million
TABLE 52 Canada Knowledge Process Outsourcing Market, 2022 - 2028, USD Million
TABLE 53 Canada Knowledge Process Outsourcing Market by Service Type, 2018 - 2021, USD Million
TABLE 54 Canada Knowledge Process Outsourcing Market by Service Type, 2022 - 2028, USD Million
TABLE 55 Canada Knowledge Process Outsourcing Market by Analytics & Market Research Type, 2018 - 2021, USD Million
TABLE 56 Canada Knowledge Process Outsourcing Market by Analytics & Market Research Type, 2022 - 2028, USD Million
TABLE 57 Canada Knowledge Process Outsourcing Market by Application, 2018 - 2021, USD Million
TABLE 58 Canada Knowledge Process Outsourcing Market by Application, 2022 - 2028, USD Million
TABLE 59 Mexico Knowledge Process Outsourcing Market, 2018 - 2021, USD Million
TABLE 60 Mexico Knowledge Process Outsourcing Market, 2022 - 2028, USD Million
TABLE 61 Mexico Knowledge Process Outsourcing Market by Service Type, 2018 - 2021, USD Million
TABLE 62 Mexico Knowledge Process Outsourcing Market by Service Type, 2022 - 2028, USD Million
TABLE 63 Mexico Knowledge Process Outsourcing Market by Analytics & Market Research Type, 2018 - 2021, USD Million
TABLE 64 Mexico Knowledge Process Outsourcing Market by Analytics & Market Research Type, 2022 - 2028, USD Million
TABLE 65 Mexico Knowledge Process Outsourcing Market by Application, 2018 - 2021, USD Million
TABLE 66 Mexico Knowledge Process Outsourcing Market by Application, 2022 - 2028, USD Million
TABLE 67 Rest of North America Knowledge Process Outsourcing Market, 2018 - 2021, USD Million
TABLE 68 Rest of North America Knowledge Process Outsourcing Market, 2022 - 2028, USD Million
TABLE 69 Rest of North America Knowledge Process Outsourcing Market by Service Type, 2018 - 2021, USD Million
TABLE 70 Rest of North America Knowledge Process Outsourcing Market by Service Type, 2022 - 2028, USD Million
TABLE 71 Rest of North America Knowledge Process Outsourcing Market by Analytics & Market Research Type, 2018 - 2021, USD Million
TABLE 72 Rest of North America Knowledge Process Outsourcing Market by Analytics & Market Research Type, 2022 - 2028, USD Million
TABLE 73 Rest of North America Knowledge Process Outsourcing Market by Application, 2018 - 2021, USD Million
TABLE 74 Rest of North America Knowledge Process Outsourcing Market by Application, 2022 - 2028, USD Million
TABLE 75 Key information – Accenture PLC
TABLE 76 Key Information – Wipro Limited
TABLE 77 Key Information – Genpact Limited
TABLE 78 Key Information – HCL Technologies Ltd.
TABLE 79 Key Information – ExlService Holdings, Inc.
TABLE 80 Key Information – McKinsey & Company
TABLE 81 Key information – MOODY’S CORPORATION
TABLE 82 Key information – Mphasis Limited
TABLE 83 Key Information – Ernst & Young Global Limited
TABLE 84 Key information – R. R. Donnelley & Sons Company
List of Figures
FIG 1 Methodology for the research
FIG 2 Swot analysis: Accenture plc