North America Live Chat Software Market

North America Live Chat Software Market

The North America Live Chat Software Market would witness market growth of 6.6% CAGR during the forecast period (2017 – 2023).

Published: October 2017 | 56 Pages | Format: PDF | Report ID: 978-1-68038 | Download PDF

North America Live Chat Software Market Overview:

The North America Live Chat Software Market would witness market growth of 6.6% CAGR during the forecast period (2017 – 2023). Live chat software is widely used to directly interact with visitors on websites using survey forms, instant messaging, or chat. Live chat software plays a prominent role due to benefits such as improved website experience, increased average order value, lead generation, increased sales, and better understanding of customer needs. These benefits help the enterprises in performing ten times better on key performance indicators by understanding customer needs. The rapid growth in the customer centric approach to get insights about customer preferences, have driven the demand for live chat software market. Real time communication is among the vital components for understanding the needs of the consumers. (Click Here For More Insights)

Market Segmentation:

Based on Products Type, the market report segments the market into Customer Service Live Chat Systems, Informational Service Live Chat Systems, and Others. Based on End Users, the North America Live Chat Software market segments the market into Retail & Ecommerce, Travel & Hospitality, Healthcare, BFSI, Media & Entertainment, Telecom & IT, Government, and Others.  Based on countries, the North America Live Chat Software market segments the market into US, Mexico, Canada, and Rest of North America.

Competition Analysis:

The market research report covers the key stake holders of the North America Live Chat Software Market. Key companies profiled in the report include LogMeIn, Inc., LivePerson, Inc., Zendesk, SnapEngage, Livechat, Inc., Olark, Kayako, Inc., Freshdesk, Inc., Woopra, Inc., and Provide Support LLC.

Related Reports:

Europe Live Chat Software Market (2017-2023)

Asia Pacific Live Chat Software Market (2017-2023)

LAMEA Live Chat Software Market (2017-2023)

Global Live Chat Software Market (2017-2023)

By Products Type

  • Customer Service Live Chat Systems
  • Informational Service Live Chat Systems
  • Others

By End Users

  • Retail & Ecommerce
  • Travel & Hospitality
  • Healthcare
  • BFSI
  • Telecom & IT
  • Media & Entertainment
  • Government
  • Others

By Countries

  • US Live Chat Software Market
  • Canada Live Chat Software Market
  • Mexico Live Chat Software Market
  • Rest of North America Live Chat Software Market

Companies Profiled

  • LogMeIn, Inc.
  • LivePerson, Inc.
  • Zendesk
  • SnapEngage
  • Livechat, Inc.
  • Olark
  • Kayako, Inc.
  • Freshdesk, Inc.
  • Woopra, Inc.
  • Provide Support LLC.

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Chapter 1.Market Scope & Methodology
1.1Market Definition
1.2Objectives
1.3Market Scope
1.4Segmentation
1.4.1North America Live Chat Software Market, by Products Type
1.4.2North America Live Chat Software Market, by End Users
1.4.3North America Live Chat Software Market, by Countries
1.5Methodology for the research
Chapter 2.Market Overview
2.1Introduction
2.2Drivers, and Restraints
2.2.1Market Drivers
2.2.2Market Restraints
Chapter 3.North America Live Chat Software Market
3.1North America Live Chat Software Market by Product Type
3.1.1North America Live Chat Software Customer Service Live Chat Systems Market by Country
3.1.2North America Informational Service Live Chat Systems Market by Country
3.1.3North America Others Market by Country
Chapter 4.North America Live Chat Software Market by End User
4.1Introduction
4.1.1North America Live Chat Software in Retail & Ecommerce Market by Country
4.1.2North America Live Chat Software in Travel & Hospitality Market by Country
4.1.3North America Live Chat Software in Healthcare Market by Country
4.1.4North America Live Chat Software in BFSI Market by Country
4.1.5North America Live Chat Software in Media & Entertainment Market by Country
4.1.6North America Live Chat Software in Telecom & IT Market by Country
4.1.7North America Live Chat Software in Government Market by Country
4.1.8North America Live Chat Software in Others Market by Country
Chapter 5.North America Live Chat Software Market by Country
5.1Introduction
5.2US Live Chat Software Market
5.2.1US Live Chat Software Market by Product Type
5.2.2US Live Chat Software Market by End User
5.3Canada Live Chat Software Market
5.3.1Canada Live Chat Software Market by Product Type
5.3.2Canada Live Chat Software Market by End User
5.4Mexico Live Chat Software Market
5.4.1Mexico Live Chat Software Market by Product Type
5.4.2Mexico Live Chat Software Market by End User
5.5Rest of North America Live Chat Software Market
5.5.1Rest of North America Live Chat Software Market by Product Type
5.5.2Rest of North America Live Chat Software Market by End User
Chapter 6.Company Profiles
6.1LogMeIn, Inc.
6.1.1Company Overview
6.1.2Financial Analysis
6.1.3Research & Development Expense
6.1.4Strategies at a Glance
6.1.4.1Partnerships, Collaborations and Agreements
6.2LivePerson, Inc.
6.2.1Company Overview
6.2.2Financial Analysis
6.2.3Segmental and Regional Analysis
6.2.4Strategies at a Glance
6.2.4.1Partnerships, Collaborations and Agreements
6.3Zendesk
6.3.1Company Overview
6.3.2Financial Analysis
6.3.3Regional Analysis
6.3.4Research & Development Expense
6.3.5Strategies at a Glance
6.3.5.1Expansion
6.3.5.2Product Launch
6.3.5.3Mergers & Acquisitions
6.4SnapEngage
6.4.1Company Overview
6.5Livechat, Inc.
6.5.1Company Overview
6.5.2Financial Analysis
6.6Olark
6.6.1Company Overview
6.7Kayako, Inc.
6.7.1Company Overview
6.8Freshdesk, Inc.
6.8.1Company Overview
6.8.2Strategies at a Glance
6.8.2.1Mergers & Acquisitions
6.8.2.2Product Launch
6.9Woopra, Inc.
6.9.1Company Overview
6.1Provide Support LLC.
6.10.1Company Overview
TABLE 1NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT MARKET, 2013 - 2016, USD MILLION
TABLE 2NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT MARKET, 2017 - 2023, USD MILLION
TABLE 3NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 4NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 5NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT SOLUTION MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 6NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT SOLUTION MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 7NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 8NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 9NORTH AMERICA SCHEDULING & DISPATCH SOLUTION MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 10NORTH AMERICA SCHEDULING & DISPATCH SOLUTION MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 11NORTH AMERICA MOBILE FIELD SERVICE MANAGEMENT MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 12NORTH AMERICA MOBILE FIELD SERVICE MANAGEMENT MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 13NORTH AMERICA REPORTING & ANALYTICS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 14NORTH AMERICA REPORTING & ANALYTICS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 15NORTH AMERICA SERVICE PROJECT MANAGEMENT MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 16NORTH AMERICA SERVICE PROJECT MANAGEMENT MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 17NORTH AMERICA WORK ORDER MANAGEMENT MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 18NORTH AMERICA WORK ORDER MANAGEMENT MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 19NORTH AMERICA INVENTORY MANAGEMENT MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 20NORTH AMERICA INVENTORY MANAGEMENT MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 21NORTH AMERICA WARRANTY MANAGEMENT MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 22NORTH AMERICA WARRANTY MANAGEMENT MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 23NORTH AMERICA OTHER SOLUTION MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 24NORTH AMERICA OTHER SOLUTION MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 25NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT SERVICES MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 26NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT SERVICES MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 27NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT MARKET BY SERVICE TYPE, 2013 - 2016, USD MILLION
TABLE 28NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT MARKET BY SERVICE TYPE, 2017 - 2023, USD MILLION
TABLE 29NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT PROFESSIONAL SERVICES MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 30NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT PROFESSIONAL SERVICES MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 31NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT MANAGED SERVICES MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 32NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT MANAGED SERVICES MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 33NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 34NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 35NORTH AMERICA SMALL & MEDIUM ENTERPRISES CLOUD FIELD SERVICE MANAGEMENT MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 36NORTH AMERICA SMALL & MEDIUM ENTERPRISES CLOUD FIELD SERVICE MANAGEMENT MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 37NORTH AMERICA LARGE ENTERPRISES CLOUD FIELD SERVICE MANAGEMENT MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 38NORTH AMERICA LARGE ENTERPRISES CLOUD FIELD SERVICE MANAGEMENT MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 39NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 40NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 41NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT IN MANUFACTURING MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 42NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT IN MANUFACTURING MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 43NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT IN CONSTRUCTION & REAL ESTATE MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 44NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT IN CONSTRUCTION & REAL ESTATE MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 45NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT IN ENERGY & UTILITIES MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 46NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT IN ENERGY & UTILITIES MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 47NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT IN HEALTHCARE MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 48NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT IN HEALTHCARE MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 49NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT IN BFSI MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 50NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT IN BFSI MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 51NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT IN RETAIL MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 52NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT IN RETAIL MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 53NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT IN TELECOM & IT MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 54NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT IN TELECOM & IT MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 55NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT IN TRANSPORTATION & LOGISTICS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 56NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT IN TRANSPORTATION & LOGISTICS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 57NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT IN OTHERS MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 58NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT IN OTHERS MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 59NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT MARKET BY COUNTRY, 2013 - 2016, USD MILLION
TABLE 60NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT MARKET BY COUNTRY, 2017 - 2023, USD MILLION
TABLE 61US CLOUD FIELD SERVICE MANAGEMENT MARKET, 2013 - 2016, USD MILLION
TABLE 62US CLOUD FIELD SERVICE MANAGEMENT MARKET, 2017 - 2023, USD MILLION
TABLE 63US CLOUD FIELD SERVICE MANAGEMENT MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 64US CLOUD FIELD SERVICE MANAGEMENT MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 65US CLOUD FIELD SERVICE MANAGEMENT MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 66US CLOUD FIELD SERVICE MANAGEMENT MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 67US CLOUD FIELD SERVICE MANAGEMENT MARKET BY SERVICES TYPE, 2013 - 2016, USD MILLION
TABLE 68US CLOUD FIELD SERVICE MANAGEMENT MARKET BY SERVICES TYPE, 2017 - 2023, USD MILLION
TABLE 69US CLOUD FIELD SERVICE MANAGEMENT MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 70US CLOUD FIELD SERVICE MANAGEMENT MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 71US CLOUD FIELD SERVICE MANAGEMENT MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 72US CLOUD FIELD SERVICE MANAGEMENT MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 73CANADA CLOUD FIELD SERVICE MANAGEMENT MARKET, 2013 - 2016, USD MILLION
TABLE 74CANADA CLOUD FIELD SERVICE MANAGEMENT MARKET, 2017 - 2023, USD MILLION
TABLE 75CANADA CLOUD FIELD SERVICE MANAGEMENT MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 76CANADA CLOUD FIELD SERVICE MANAGEMENT MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 77CANADA CLOUD FIELD SERVICE MANAGEMENT MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 78CANADA CLOUD FIELD SERVICE MANAGEMENT MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 79CANADA CLOUD FIELD SERVICE MANAGEMENT MARKET BY SERVICES TYPE, 2013 - 2016, USD MILLION
TABLE 80CANADA CLOUD FIELD SERVICE MANAGEMENT MARKET BY SERVICES TYPE, 2017 - 2023, USD MILLION
TABLE 81CANADA CLOUD FIELD SERVICE MANAGEMENT MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 82CANADA CLOUD FIELD SERVICE MANAGEMENT MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 83CANADA CLOUD FIELD SERVICE MANAGEMENT MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 84CANADA CLOUD FIELD SERVICE MANAGEMENT MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 85MEXICO CLOUD FIELD SERVICE MANAGEMENT MARKET, 2013 - 2016, USD MILLION
TABLE 86MEXICO CLOUD FIELD SERVICE MANAGEMENT MARKET, 2017 - 2023, USD MILLION
TABLE 87MEXICO CLOUD FIELD SERVICE MANAGEMENT MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 88MEXICO CLOUD FIELD SERVICE MANAGEMENT MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 89MEXICO CLOUD FIELD SERVICE MANAGEMENT MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 90MEXICO CLOUD FIELD SERVICE MANAGEMENT MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 91MEXICO CLOUD FIELD SERVICE MANAGEMENT MARKET BY SERVICES TYPE, 2013 - 2016, USD MILLION
TABLE 92MEXICO CLOUD FIELD SERVICE MANAGEMENT MARKET BY SERVICES TYPE, 2017 - 2023, USD MILLION
TABLE 93MEXICO CLOUD FIELD SERVICE MANAGEMENT MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 94MEXICO CLOUD FIELD SERVICE MANAGEMENT MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 95MEXICO CLOUD FIELD SERVICE MANAGEMENT MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 96MEXICO CLOUD FIELD SERVICE MANAGEMENT MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 97REST OF NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT MARKET, 2013 - 2016, USD MILLION
TABLE 98REST OF NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT MARKET, 2017 - 2023, USD MILLION
TABLE 99REST OF NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT MARKET BY TYPE, 2013 - 2016, USD MILLION
TABLE 100REST OF NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT MARKET BY TYPE, 2017 - 2023, USD MILLION
TABLE 101REST OF NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT MARKET BY SOLUTION TYPE, 2013 - 2016, USD MILLION
TABLE 102REST OF NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT MARKET BY SOLUTION TYPE, 2017 - 2023, USD MILLION
TABLE 103REST OF NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT MARKET BY SERVICES TYPE, 2013 - 2016, USD MILLION
TABLE 104REST OF NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT MARKET BY SERVICES TYPE, 2017 - 2023, USD MILLION
TABLE 105REST OF NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT MARKET BY ORGANIZATION SIZE, 2013 - 2016, USD MILLION
TABLE 106REST OF NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT MARKET BY ORGANIZATION SIZE, 2017 - 2023, USD MILLION
TABLE 107REST OF NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT MARKET BY VERTICAL, 2013 - 2016, USD MILLION
TABLE 108REST OF NORTH AMERICA CLOUD FIELD SERVICE MANAGEMENT MARKET BY VERTICAL, 2017 - 2023, USD MILLION
TABLE 109PARTNERSHIPS, COLLABORATIONS AND AGREEMENTS– CLOUD FIELD SERVICE MANAGEMENT MARKET
TABLE 110PRODUCT LAUNCHES – CLOUD FIELD SERVICE MANAGEMENT MARKET
TABLE 111MERGERS & ACQUISITIONS – CLOUD FIELD SERVICE MANAGEMENT MARKET
TABLE 112KEY INFORMATION – SAP SE
TABLE 113KEY INFORMATION – MICROSOFT CORPORATION
TABLE 114KEY INFORMATION – SERVICENOW, INC.
TABLE 115KEY INFORMATION – ORACLE CORPORATION
TABLE 116KEY INFORMATION – IBM CORPORATION
TABLE 117KEY INFORMATION – SALESFORCE.COM, INC.
TABLE 118KEY INFORMATION – SERVICEPOWER TECHNOLOGIES PLC.
TABLE 119KEY INFORMATION – CLICKSOFTWARE TECHNOLOGIES LTD.
TABLE 120KEY INFORMATION- ACUMATICA, INC.
TABLE 121KEY INFORMATION- ASTEA INTERNATIONAL INC.
LIST OF FIGURES
FIG 1MARKET BY TYPE
FIG 2MARKET BY SOLUTION TYPE
FIG 3MARKET BY ORGANIZATION SIZE
FIG 4MARKET BY VERTICALS
FIG 5MARKET BY COUNTRIES
FIG 6KBV CARDINAL MATRIX

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