The North America Sales And Marketing Business Process Outsourcing Market would witness market growth of 8.8% CAGR during the forecast period (2022-2028).
BPO has grown tremendously popular with businesses of all sizes, from startups to Fortune 500s. Although manufacturers were the ones who first adopted BPO, nearly every industry now incorporates it into their business structures. Since BPO solutions offer a variety of opportunities for business growth and cost reduction, businesses across all sectors have adopted BPO. Businesses can devote their resources and time more easily to their main business and office activities owing to BPO services (such as payroll, accounting, and data analytics outsourcing).
By modifying their procedures as the market evolves, BPO also enables firms to respond more quickly to shifting market dynamics. As supply chains become more complex, businesses increasingly turn to third-party corporations to outsource their operations, which benefits business process outsourcing providers. Many of the largest outsourcing companies plan to spend significantly on robotic automation in the upcoming years.
In this region, Canada is a desirable place for sales and marketing BPO because of its strong infrastructure, superior technology, stable economy, and top-notch education system. The Canadian workforce comprises English-speaking professionals who are highly educated, skilled, and ready to work. The nation's second official language, French, is also spoken by many call center employees. By offering customer care & support, answering services, technical support, and appointment setting, Canadian BPOs deliver great customer experiences.
The US market dominated the North America Sales And Marketing Business Process Outsourcing Market by Country in 2021, and would continue to be a dominant market till 2028; thereby, achieving a market value of $12,975.2 Million by 2028. The Canada market is poised to grow at a CAGR of 11.2% during (2022 - 2028). Additionally, The Mexico market would witness a CAGR of 10.3% during (2022 - 2028).
Based on End-use, the market is segmented into IT & Telecommunication, BFSI, Healthcare, Manufacturing, Retail, and Others. Based on Service Type, the market is segmented into Sales and Marketing. Based on countries, the market is segmented into U.S., Mexico, Canada, and Rest of North America.
Free Valuable Insights: The Global Sales And Marketing Business Process Outsourcing Market is Estimated to reach $49.2 Billion by 2028, at a CAGR of 9.5%
The market research report covers the analysis of key stake holders of the market. Key companies profiled in the report include Accenture PLC, Capgemini SE, Genpact Limited, Infosys Limited, NCR Corporation, Teleperformance SE, Wipro Limited, Amdocs Limited, Automatic Data Processing, Inc., and Tata Consultancy Services Ltd.
Scope of the Study
Market Segments Covered in the Report:
By End Use
- IT & Telecommunication
- BFSI
- Healthcare
- Manufacturing
- Retail
- Others
By Service Type
By Country
- US
- Canada
- Mexico
- Rest of North America
Key Market Players
List of Companies Profiled in the Report:
- Accenture PLC
- Capgemini SE
- Genpact Limited
- Infosys Limited
- NCR Corporation
- Teleperformance SE
- Wipro Limited
- Amdocs Limited
- Automatic Data Processing, Inc.
- Tata Consultancy Services Ltd.
Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 North America Sales And Marketing Business Process Outsourcing Market, by End Use
1.4.2 North America Sales And Marketing Business Process Outsourcing Market, by Service Type
1.4.3 North America Sales And Marketing Business Process Outsourcing Market, by Country
1.5 Methodology for the research
Chapter 2. Market Overview
2.1 Introduction
2.1.1 Overview
2.1.1.1 Market Composition & Scenario
2.2 Key Factors Impacting the Market
2.2.1 Market Drivers
2.2.2 Market Restraints
Chapter 3. Strategies Deployed in Sales and Marketing Business Process Outsourcing Market
Chapter 4. North America Sales And Marketing Business Process Outsourcing Market by End-use
4.1 North America IT & Telecommunication Market by Country
4.2 North America BFSI Market by Country
4.3 North America Healthcare Market by Country
4.4 North America Manufacturing Market by Country
4.5 North America Retail Market by Country
4.6 North America Others Market by Country
Chapter 5. North America Sales And Marketing Business Process Outsourcing Market by Service Type
5.1 North America Sales Market by Country
5.2 North America Marketing Market by Country
Chapter 6. North America Sales And Marketing Business Process Outsourcing Market by Country
6.1 US Sales And Marketing Business Process Outsourcing Market
6.1.1 US Sales And Marketing Business Process Outsourcing Market by End-use
6.1.2 US Sales And Marketing Business Process Outsourcing Market by Service Type
6.2 Canada Sales And Marketing Business Process Outsourcing Market
6.2.1 Canada Sales And Marketing Business Process Outsourcing Market by End-use
6.2.2 Canada Sales And Marketing Business Process Outsourcing Market by Service Type
6.3 Mexico Sales And Marketing Business Process Outsourcing Market
6.3.1 Mexico Sales And Marketing Business Process Outsourcing Market by End-use
6.3.2 Mexico Sales And Marketing Business Process Outsourcing Market by Service Type
6.4 Rest of North America Sales And Marketing Business Process Outsourcing Market
6.4.1 Rest of North America Sales And Marketing Business Process Outsourcing Market by End-use
6.4.2 Rest of North America Sales And Marketing Business Process Outsourcing Market by Service Type
Chapter 7. Company Profiles
7.1 Accenture PLC
7.1.1 Company Overview
7.1.2 Financial Analysis
7.1.3 Segmental and Regional Analysis
7.1.4 Research & Development Expenses
7.1.5 Recent strategies and developments:
7.1.5.1 Partnerships, Collaborations, and Agreements:
7.1.5.2 Acquisition and Mergers:
7.1.6 SWOT Analysis
7.2 Wipro Limited
7.2.1 Company Overview
7.2.2 Financial Analysis
7.2.3 Segmental and Regional Analysis
7.2.4 Research & Development Expenses
7.2.5 Recent strategies and developments:
7.2.5.1 Product Launches and Product Expansions:
7.2.6 SWOT Analysis
7.3 Infosys Limited
7.3.1 Company Overview
7.3.2 Financial Analysis
7.3.3 Segmental and Regional Analysis
7.3.4 Research & Development Expense
7.3.5 SWOT Analysis
7.4 Tata Consultancy Services Ltd.
7.4.1 Company Overview
7.4.2 Financial Analysis
7.4.3 Segmental and Regional Analysis
7.4.4 Research & Development Expenses
7.4.5 SWOT Analysis
7.5 Capgemini SE
7.5.1 Company Overview
7.5.2 Financial Analysis
7.5.3 Regional Analysis
7.5.4 Recent strategies and developments:
7.5.4.1 Product Launches and Expansions:
7.6 Genpact Limited
7.6.1 Company Overview
7.6.2 Financial Analysis
7.6.3 Segmental and Regional Analysis
7.6.4 Recent strategies and developments:
7.6.4.1 Acquisition and Mergers:
7.7 Teleperformance SE
7.7.1 Company Overview
7.7.2 Financial Analysis
7.7.3 Segmental Analysis
7.7.4 Recent strategies and developments:
7.7.4.1 Acquisition and Mergers:
7.8 NCR Corporation
7.8.1 Company Overview
7.8.2 Financial Analysis
7.8.3 Segmental and Regional Analysis
7.8.4 Research & Development Expenses
7.9 Amdocs Limited
7.9.1 Company Overview
7.9.2 Financial Analysis
7.9.3 Regional Analysis
7.9.4 Research & Development Expense
7.10. Automatic Data Processing, Inc.
7.10.1 Company Overview
7.10.2 Financial Analysis
7.10.3 Segmental and Regional Analysis
TABLE 1 North America Sales And Marketing Business Process Outsourcing Market, 2018 - 2021, USD Million
TABLE 2 North America Sales And Marketing Business Process Outsourcing Market, 2022 - 2028, USD Million
TABLE 3 North America Sales And Marketing Business Process Outsourcing Market by End-use, 2018 - 2021, USD Million
TABLE 4 North America Sales And Marketing Business Process Outsourcing Market by End-use, 2022 - 2028, USD Million
TABLE 5 North America IT & Telecommunication Market by Country, 2018 - 2021, USD Million
TABLE 6 North America IT & Telecommunication Market by Country, 2022 - 2028, USD Million
TABLE 7 North America BFSI Market by Country, 2018 - 2021, USD Million
TABLE 8 North America BFSI Market by Country, 2022 - 2028, USD Million
TABLE 9 North America Healthcare Market by Country, 2018 - 2021, USD Million
TABLE 10 North America Healthcare Market by Country, 2022 - 2028, USD Million
TABLE 11 North America Manufacturing Market by Country, 2018 - 2021, USD Million
TABLE 12 North America Manufacturing Market by Country, 2022 - 2028, USD Million
TABLE 13 North America Retail Market by Country, 2018 - 2021, USD Million
TABLE 14 North America Retail Market by Country, 2022 - 2028, USD Million
TABLE 15 North America Others Market by Country, 2018 - 2021, USD Million
TABLE 16 North America Others Market by Country, 2022 - 2028, USD Million
TABLE 17 North America Sales And Marketing Business Process Outsourcing Market by Service Type, 2018 - 2021, USD Million
TABLE 18 North America Sales And Marketing Business Process Outsourcing Market by Service Type, 2022 - 2028, USD Million
TABLE 19 North America Sales Market by Country, 2018 - 2021, USD Million
TABLE 20 North America Sales Market by Country, 2022 - 2028, USD Million
TABLE 21 North America Marketing Market by Country, 2018 - 2021, USD Million
TABLE 22 North America Marketing Market by Country, 2022 - 2028, USD Million
TABLE 23 North America Sales And Marketing Business Process Outsourcing Market by Country, 2018 - 2021, USD Million
TABLE 24 North America Sales And Marketing Business Process Outsourcing Market by Country, 2022 - 2028, USD Million
TABLE 25 US Sales And Marketing Business Process Outsourcing Market, 2018 - 2021, USD Million
TABLE 26 US Sales And Marketing Business Process Outsourcing Market, 2022 - 2028, USD Million
TABLE 27 US Sales And Marketing Business Process Outsourcing Market by End-use, 2018 - 2021, USD Million
TABLE 28 US Sales And Marketing Business Process Outsourcing Market by End-use, 2022 - 2028, USD Million
TABLE 29 US Sales And Marketing Business Process Outsourcing Market by Service Type, 2018 - 2021, USD Million
TABLE 30 US Sales And Marketing Business Process Outsourcing Market by Service Type, 2022 - 2028, USD Million
TABLE 31 Canada Sales And Marketing Business Process Outsourcing Market, 2018 - 2021, USD Million
TABLE 32 Canada Sales And Marketing Business Process Outsourcing Market, 2022 - 2028, USD Million
TABLE 33 Canada Sales And Marketing Business Process Outsourcing Market by End-use, 2018 - 2021, USD Million
TABLE 34 Canada Sales And Marketing Business Process Outsourcing Market by End-use, 2022 - 2028, USD Million
TABLE 35 Canada Sales And Marketing Business Process Outsourcing Market by Service Type, 2018 - 2021, USD Million
TABLE 36 Canada Sales And Marketing Business Process Outsourcing Market by Service Type, 2022 - 2028, USD Million
TABLE 37 Mexico Sales And Marketing Business Process Outsourcing Market, 2018 - 2021, USD Million
TABLE 38 Mexico Sales And Marketing Business Process Outsourcing Market, 2022 - 2028, USD Million
TABLE 39 Mexico Sales And Marketing Business Process Outsourcing Market by End-use, 2018 - 2021, USD Million
TABLE 40 Mexico Sales And Marketing Business Process Outsourcing Market by End-use, 2022 - 2028, USD Million
TABLE 41 Mexico Sales And Marketing Business Process Outsourcing Market by Service Type, 2018 - 2021, USD Million
TABLE 42 Mexico Sales And Marketing Business Process Outsourcing Market by Service Type, 2022 - 2028, USD Million
TABLE 43 Rest of North America Sales And Marketing Business Process Outsourcing Market, 2018 - 2021, USD Million
TABLE 44 Rest of North America Sales And Marketing Business Process Outsourcing Market, 2022 - 2028, USD Million
TABLE 45 Rest of North America Sales And Marketing Business Process Outsourcing Market by End-use, 2018 - 2021, USD Million
TABLE 46 Rest of North America Sales And Marketing Business Process Outsourcing Market by End-use, 2022 - 2028, USD Million
TABLE 47 Rest of North America Sales And Marketing Business Process Outsourcing Market by Service Type, 2018 - 2021, USD Million
TABLE 48 Rest of North America Sales And Marketing Business Process Outsourcing Market by Service Type, 2022 - 2028, USD Million
TABLE 49 Key information – Accenture PLC
TABLE 50 Key Information – Wipro Limited
TABLE 51 Key Information – Infosys Limited
TABLE 52 Key Information – Tata Consultancy Services Ltd.
TABLE 53 Key Information – Capgemini SE
TABLE 54 Key Information – Genpact Limited
TABLE 55 Key Information – Teleperformance SE
TABLE 56 Key Information – NCR Corporation
TABLE 57 Key Information – Amdocs Limited
TABLE 58 Key Information – Automatic Data Processing, Inc.
List of Figures
FIG 1 Methodology for the research
FIG 2 Recent strategies and developments: Accenture PLC
FIG 3 Swot analysis: Accenture plC
FIG 4 SWOT Analysis: Wipro Limited
FIG 5 SWOT Analysis: Infosys Limited
FIG 6 SWOT Analysis: Tata Consultancy Services Ltd.