The North America Social Media Analytics Market would witness market growth of 26.0% CAGR during the forecast period (2024-2031).
The US market dominated the North America Social Media Analytics Market by Country in 2023, and would continue to be a dominant market till 2031; thereby, achieving a market value of $11,758.5 million by 2031. The Canada market is experiencing a CAGR of 28.7% during (2024 - 2031). Additionally, The Mexico market would exhibit a CAGR of 27.6% during (2024 - 2031).
The social media analytics market has emerged as a vital tool for businesses, governments, and individuals who need to understand the vast amounts of data generated across platforms like Facebook, Twitter, Instagram, and LinkedIn. Social media analytics collects, analyzes, and interprets data from social media channels to measure performance, identify trends, track audience sentiment, and optimize marketing strategies.
In addition, social media analytics applications are diverse and can be seen across marketing, customer service, healthcare, entertainment, and politics. One of the primary uses of social media analytics is in developing and optimizing marketing campaigns. Businesses can identify customer preferences, popular content, and engagement patterns by analyzing social media interactions. This data helps companies refine their marketing strategies, personalize advertisements, and effectively target their audience, boosting brand visibility and sales. Social media analytics tools also allow tracking brand sentiment and measuring the effectiveness of specific campaigns in real time.
Canada’s media industry, particularly in film, television, and video production, is also a key driver of SMA's growth. The sector generated $11.3 billion in operating revenue in 2021, a 20.2% increase from the previous year. Television productions accounted for the largest revenue share, representing 59.2% of total production income. As the media industry in Canada expands, the need for social media analytics grows, especially in measuring the impact of media content across social platforms.
Media companies use SMA to track viewer engagement, sentiment analysis, and the effectiveness of marketing campaigns. The growth of streaming platforms and digital content consumption further heightened the necessity for real-time data analytics to measure audience reactions and improve content strategies. The success of television shows and feature films can be closely tied to social media conversations, making SMA indispensable for monitoring trends and engaging with audiences on social media platforms. Thus, the rising retail sector and increasing media industry are driving the market's growth.
Free Valuable Insights: The Social Media Analytics Market is Predict to reach USD 48.2 Billion by 2031, at a CAGR of 26.8%
Based on Component, the market is segmented into Software and Services. Based on Type, the market is segmented into Descriptive Analytics, Diagnostic Analytics, Predictive Analytics, and Prescriptive Analytics. Based on Deployment, the market is segmented into Cloud and On Premise. Based on Function, the market is segmented into Sentiment Analysis, Dashboard & Visualization, Competitive Analysis, Hashtag Analysis, and Other Function. Based on Application, the market is segmented into Sales & Marketing Management, Customer Experience Management, Competitive Intelligence, Risk Management & Fraud Detection, Public Safety & Law Enforcement, and Other Application. Based on Vertical, the market is segmented into BFSI, Retail & Consumer Goods, IT & Telecommunications, Healthcare, Media & Entertainment, Travel & Hospitality, Government & Public Sector, and Other Vertical. Based on countries, the market is segmented into U.S., Mexico, Canada, and Rest of North America.
List of Key Companies Profiled
- Adobe, Inc.
- IBM Corporation
- Oracle Corporation
- Salesforce, Inc.
- Microsoft Corporation
- Google LLC (Alphabet Inc.)
- Zoho Corporation Pvt. Ltd.
- Onclusive, Inc.
- HubSpot, Inc.
- Sprinklr, Inc.
North America Social Media Analytics Market Report Segmentation
By Component
By Type
- Descriptive Analytics
- Diagnostic Analytics
- Predictive Analytics
- Prescriptive Analytics
By Deployment
By Function
- Sentiment Analysis
- Dashboard & Visualization
- Competitive Analysis
- Hashtag Analysis
- Other Function
By Application
- Sales & Marketing Management
- Customer Experience Management
- Competitive Intelligence
- Risk Management & Fraud Detection
- Public Safety & Law Enforcement
- Other Application
By Vertical
- BFSI
- Retail & Consumer Goods
- IT & Telecommunications
- Healthcare
- Media & Entertainment
- Travel & Hospitality
- Government & Public Sector
- Other Vertical
By Country
- US
- Canada
- Mexico
- Rest of North America
TABLE 1 North America Social Media Analytics Market, 2020 - 2023, USD Million
TABLE 2 North America Social Media Analytics Market, 2024 - 2031, USD Million
TABLE 3 Partnerships, Collaborations and Agreements– Social Media Analytics Market
TABLE 4 Product Launches And Product Expansions– Social Media Analytics Market
TABLE 5 Acquisition and Mergers– Social Media Analytics Market
TABLE 6 North America Social Media Analytics Market by Component, 2020 - 2023, USD Million
TABLE 7 North America Social Media Analytics Market by Component, 2024 - 2031, USD Million
TABLE 8 North America Software Market by Region, 2020 - 2023, USD Million
TABLE 9 North America Software Market by Region, 2024 - 2031, USD Million
TABLE 10 North America Services Market by Region, 2020 - 2023, USD Million
TABLE 11 North America Services Market by Region, 2024 - 2031, USD Million
TABLE 12 North America Social Media Analytics Market by Type, 2020 - 2023, USD Million
TABLE 13 North America Social Media Analytics Market by Type, 2024 - 2031, USD Million
TABLE 14 North America Descriptive Analytics Market by Country, 2020 - 2023, USD Million
TABLE 15 North America Descriptive Analytics Market by Country, 2024 - 2031, USD Million
TABLE 16 North America Diagnostic Analytics Market by Country, 2020 - 2023, USD Million
TABLE 17 North America Diagnostic Analytics Market by Country, 2024 - 2031, USD Million
TABLE 18 North America Predictive Analytics Market by Country, 2020 - 2023, USD Million
TABLE 19 North America Predictive Analytics Market by Country, 2024 - 2031, USD Million
TABLE 20 North America Prescriptive Analytics Market by Country, 2020 - 2023, USD Million
TABLE 21 North America Prescriptive Analytics Market by Country, 2024 - 2031, USD Million
TABLE 22 North America Social Media Analytics Market by Deployment, 2020 - 2023, USD Million
TABLE 23 North America Social Media Analytics Market by Deployment, 2024 - 2031, USD Million
TABLE 24 North America Cloud Market by Region, 2020 - 2023, USD Million
TABLE 25 North America Cloud Market by Region, 2024 - 2031, USD Million
TABLE 26 North America On Premise Market by Region, 2020 - 2023, USD Million
TABLE 27 North America On Premise Market by Region, 2024 - 2031, USD Million
TABLE 28 North America Social Media Analytics Market by Function, 2020 - 2023, USD Million
TABLE 29 North America Social Media Analytics Market by Function, 2024 - 2031, USD Million
TABLE 30 North America Sentiment Analysis Market by Country, 2020 - 2023, USD Million
TABLE 31 North America Sentiment Analysis Market by Country, 2024 - 2031, USD Million
TABLE 32 North America Dashboard & Visualization Market by Country, 2020 - 2023, USD Million
TABLE 33 North America Dashboard & Visualization Market by Country, 2024 - 2031, USD Million
TABLE 34 North America Competitive Analysis Market by Country, 2020 - 2023, USD Million
TABLE 35 North America Competitive Analysis Market by Country, 2024 - 2031, USD Million
TABLE 36 North America Hashtag Analysis Market by Country, 2020 - 2023, USD Million
TABLE 37 North America Hashtag Analysis Market by Country, 2024 - 2031, USD Million
TABLE 38 North America Other Function Market by Country, 2020 - 2023, USD Million
TABLE 39 North America Other Function Market by Country, 2024 - 2031, USD Million
TABLE 40 North America Social Media Analytics Market by Application, 2020 - 2023, USD Million
TABLE 41 North America Social Media Analytics Market by Application, 2024 - 2031, USD Million
TABLE 42 North America Sales & Marketing Management Market by Country, 2020 - 2023, USD Million
TABLE 43 North America Sales & Marketing Management Market by Country, 2024 - 2031, USD Million
TABLE 44 North America Customer Experience Management Market by Country, 2020 - 2023, USD Million
TABLE 45 North America Customer Experience Management Market by Country, 2024 - 2031, USD Million
TABLE 46 North America Competitive Intelligence Market by Country, 2020 - 2023, USD Million
TABLE 47 North America Competitive Intelligence Market by Country, 2024 - 2031, USD Million
TABLE 48 North America Risk Management & Fraud Detection Market by Country, 2020 - 2023, USD Million
TABLE 49 North America Risk Management & Fraud Detection Market by Country, 2024 - 2031, USD Million
TABLE 50 North America Public Safety & Law Enforcement Market by Country, 2020 - 2023, USD Million
TABLE 51 North America Public Safety & Law Enforcement Market by Country, 2024 - 2031, USD Million
TABLE 52 North America Other Application Market by Country, 2020 - 2023, USD Million
TABLE 53 North America Other Application Market by Country, 2024 - 2031, USD Million
TABLE 54 North America Social Media Analytics Market by Vertical, 2020 - 2023, USD Million
TABLE 55 North America Social Media Analytics Market by Vertical, 2024 - 2031, USD Million
TABLE 56 North America BFSI Market by Country, 2020 - 2023, USD Million
TABLE 57 North America BFSI Market by Country, 2024 - 2031, USD Million
TABLE 58 North America Retail & Consumer Goods Market by Country, 2020 - 2023, USD Million
TABLE 59 North America Retail & Consumer Goods Market by Country, 2024 - 2031, USD Million
TABLE 60 North America IT & Telecommunications Market by Country, 2020 - 2023, USD Million
TABLE 61 North America IT & Telecommunications Market by Country, 2024 - 2031, USD Million
TABLE 62 North America Healthcare Market by Country, 2020 - 2023, USD Million
TABLE 63 North America Healthcare Market by Country, 2024 - 2031, USD Million
TABLE 64 North America Media & Entertainment Market by Country, 2020 - 2023, USD Million
TABLE 65 North America Media & Entertainment Market by Country, 2024 - 2031, USD Million
TABLE 66 North America Travel & Hospitality Market by Country, 2020 - 2023, USD Million
TABLE 67 North America Travel & Hospitality Market by Country, 2024 - 2031, USD Million
TABLE 68 North America Government & Public Sector Market by Country, 2020 - 2023, USD Million
TABLE 69 North America Government & Public Sector Market by Country, 2024 - 2031, USD Million
TABLE 70 North America Other Vertical Market by Country, 2020 - 2023, USD Million
TABLE 71 North America Other Vertical Market by Country, 2024 - 2031, USD Million
TABLE 72 North America Social Media Analytics Market by Country, 2020 - 2023, USD Million
TABLE 73 North America Social Media Analytics Market by Country, 2024 - 2031, USD Million
TABLE 74 US Social Media Analytics Market, 2020 - 2023, USD Million
TABLE 75 US Social Media Analytics Market, 2024 - 2031, USD Million
TABLE 76 US Social Media Analytics Market by Component, 2020 - 2023, USD Million
TABLE 77 US Social Media Analytics Market by Component, 2024 - 2031, USD Million
TABLE 78 US Social Media Analytics Market by Type, 2020 - 2023, USD Million
TABLE 79 US Social Media Analytics Market by Type, 2024 - 2031, USD Million
TABLE 80 US Social Media Analytics Market by Deployment, 2020 - 2023, USD Million
TABLE 81 US Social Media Analytics Market by Deployment, 2024 - 2031, USD Million
TABLE 82 US Social Media Analytics Market by Function, 2020 - 2023, USD Million
TABLE 83 US Social Media Analytics Market by Function, 2024 - 2031, USD Million
TABLE 84 US Social Media Analytics Market by Application, 2020 - 2023, USD Million
TABLE 85 US Social Media Analytics Market by Application, 2024 - 2031, USD Million
TABLE 86 US Social Media Analytics Market by Vertical, 2020 - 2023, USD Million
TABLE 87 US Social Media Analytics Market by Vertical, 2024 - 2031, USD Million
TABLE 88 Canada Social Media Analytics Market, 2020 - 2023, USD Million
TABLE 89 Canada Social Media Analytics Market, 2024 - 2031, USD Million
TABLE 90 Canada Social Media Analytics Market by Component, 2020 - 2023, USD Million
TABLE 91 Canada Social Media Analytics Market by Component, 2024 - 2031, USD Million
TABLE 92 Canada Social Media Analytics Market by Type, 2020 - 2023, USD Million
TABLE 93 Canada Social Media Analytics Market by Type, 2024 - 2031, USD Million
TABLE 94 Canada Social Media Analytics Market by Deployment, 2020 - 2023, USD Million
TABLE 95 Canada Social Media Analytics Market by Deployment, 2024 - 2031, USD Million
TABLE 96 Canada Social Media Analytics Market by Function, 2020 - 2023, USD Million
TABLE 97 Canada Social Media Analytics Market by Function, 2024 - 2031, USD Million
TABLE 98 Canada Social Media Analytics Market by Application, 2020 - 2023, USD Million
TABLE 99 Canada Social Media Analytics Market by Application, 2024 - 2031, USD Million
TABLE 100 Canada Social Media Analytics Market by Vertical, 2020 - 2023, USD Million
TABLE 101 Canada Social Media Analytics Market by Vertical, 2024 - 2031, USD Million
TABLE 102 Mexico Social Media Analytics Market, 2020 - 2023, USD Million
TABLE 103 Mexico Social Media Analytics Market, 2024 - 2031, USD Million
TABLE 104 Mexico Social Media Analytics Market by Component, 2020 - 2023, USD Million
TABLE 105 Mexico Social Media Analytics Market by Component, 2024 - 2031, USD Million
TABLE 106 Mexico Social Media Analytics Market by Type, 2020 - 2023, USD Million
TABLE 107 Mexico Social Media Analytics Market by Type, 2024 - 2031, USD Million
TABLE 108 Mexico Social Media Analytics Market by Deployment, 2020 - 2023, USD Million
TABLE 109 Mexico Social Media Analytics Market by Deployment, 2024 - 2031, USD Million
TABLE 110 Mexico Social Media Analytics Market by Function, 2020 - 2023, USD Million
TABLE 111 Mexico Social Media Analytics Market by Function, 2024 - 2031, USD Million
TABLE 112 Mexico Social Media Analytics Market by Application, 2020 - 2023, USD Million
TABLE 113 Mexico Social Media Analytics Market by Application, 2024 - 2031, USD Million
TABLE 114 Mexico Social Media Analytics Market by Vertical, 2020 - 2023, USD Million
TABLE 115 Mexico Social Media Analytics Market by Vertical, 2024 - 2031, USD Million
TABLE 116 Rest of North America Social Media Analytics Market, 2020 - 2023, USD Million
TABLE 117 Rest of North America Social Media Analytics Market, 2024 - 2031, USD Million
TABLE 118 Rest of North America Social Media Analytics Market by Component, 2020 - 2023, USD Million
TABLE 119 Rest of North America Social Media Analytics Market by Component, 2024 - 2031, USD Million
TABLE 120 Rest of North America Social Media Analytics Market by Type, 2020 - 2023, USD Million
TABLE 121 Rest of North America Social Media Analytics Market by Type, 2024 - 2031, USD Million
TABLE 122 Rest of North America Social Media Analytics Market by Deployment, 2020 - 2023, USD Million
TABLE 123 Rest of North America Social Media Analytics Market by Deployment, 2024 - 2031, USD Million
TABLE 124 Rest of North America Social Media Analytics Market by Function, 2020 - 2023, USD Million
TABLE 125 Rest of North America Social Media Analytics Market by Function, 2024 - 2031, USD Million
TABLE 126 Rest of North America Social Media Analytics Market by Application, 2020 - 2023, USD Million
TABLE 127 Rest of North America Social Media Analytics Market by Application, 2024 - 2031, USD Million
TABLE 128 Rest of North America Social Media Analytics Market by Vertical, 2020 - 2023, USD Million
TABLE 129 Rest of North America Social Media Analytics Market by Vertical, 2024 - 2031, USD Million
TABLE 130 Key Information – Adobe, Inc.
TABLE 131 Key Information – IBM Corporation
TABLE 132 Key Information – Oracle Corporation
TABLE 133 Key Information – Salesforce, Inc.
TABLE 134 Key Information – Microsoft Corporation
TABLE 135 Key Information – Google LLC
TABLE 136 Key Information – Zoho Corporation Pvt. Ltd.
TABLE 137 Key Information – HubSpot, Inc.
TABLE 138 Key Information – Onclusive, Inc.
TABLE 139 Key Information – Sprinklr, Inc.
List of Figures
FIG 1 Methodology for the research
FIG 2 North America Social Media Analytics Market, 2020 - 2031, USD Million
FIG 3 Key Factors Impacting Social Media Analytics Market
FIG 4 KBV Cardinal Matrix
FIG 5 Market Share Analysis, 2023
FIG 6 Key Leading Strategies: Percentage Distribution (2020-2024)
FIG 7 Porter’s Five Forces Analysis – Social Media Analytics Market
FIG 8 North America Social Media Analytics Market share by Component, 2023
FIG 9 North America Social Media Analytics Market share by Component, 2031
FIG 10 North America Social Media Analytics Market by Component, 2020 - 2031, USD Million
FIG 11 North America Social Media Analytics Market share by Type, 2023
FIG 12 North America Social Media Analytics Market share by Type, 2031
FIG 13 North America Social Media Analytics Market by Type, 2020 - 2031, USD Million
FIG 14 North America Social Media Analytics Market share by Deployment, 2023
FIG 15 North America Social Media Analytics Market share by Deployment, 2031
FIG 16 North America Social Media Analytics Market by Deployment, 2020 - 2031, USD Million
FIG 17 North America Social Media Analytics Market share by Function, 2023
FIG 18 North America Social Media Analytics Market share by Function, 2031
FIG 19 North America Social Media Analytics Market by Function, 2020 - 2031, USD Million
FIG 20 North America Social Media Analytics Market share by Application, 2023
FIG 21 North America Social Media Analytics Market share by Application, 2031
FIG 22 North America Social Media Analytics Market by Application, 2020 - 2031, USD Million
FIG 23 North America Social Media Analytics Market share by Vertical, 2023
FIG 24 North America Social Media Analytics Market share by Vertical, 2031
FIG 25 North America Social Media Analytics Market by Vertical, 2020 - 2031, USD Million
FIG 26 North America Social Media Analytics Market share by Country, 2023
FIG 27 North America Social Media Analytics Market share by Country, 2031
FIG 28 North America Social Media Analytics Market by Country, 2020 - 2031, USD Million
FIG 29 Recent strategies and developments: Adobe, Inc.
FIG 30 SWOT Analysis: Adobe, Inc.
FIG 31 SWOT Analysis: IBM Corporation
FIG 32 SWOT Analysis: Oracle Corporation
FIG 33 Recent strategies and developments: Salesforce, Inc.
FIG 34 SWOT Analysis: Salesforce, Inc.
FIG 35 SWOT Analysis: Microsoft Corporation
FIG 36 SWOT Analysis: Google LLC
FIG 37 SWOT Analysis: Zoho Corporation Pvt. Ltd.