North America Software as a Service Market By Deployment Type (Public Cloud, Private Cloud, Hybrid Cloud), Type (Relationship Management, Supply Chain Management, Business Intelligence, Enterprise Resource Planning, Web Conferencing, Content Management System, Enterprise Asset Management, Business Process Management), Organization Size (Large Enterprise, Small & Medium Enterprises), End User (Manufacturing, BFSI, Healthcare, Retail, Government, Oil & Gas, Telecom, Education, Professional Servi

The North America Software as a Service (SaaS) Market would witness market growth of 19.9% CAGR during the forecast period (2018-2024). The growth is attributed to technologically advanced infrastructure and presence of the large number of organizations which are well equipped to incorporate software as a service in the region. Companies are investing in the IT sector to implement enterprise application to streamline the work process. Cloud-based enterprise application has witnessed significant adoption on the region, owing to well-developed telecommunication infrastructure. In addition, to leverage business opportunities and to improve customer experience, organizations have incorporated enterprise application solutions, which have significantly contributed to the market growth in the region.

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Based on Deployment Type, the market is segmented into Public Cloud, Private Cloud, and Hybrid Cloud. Based on Type, the market is segmented into Customer Relationship Management, Supply Chain Management, Business Intelligence, Enterprise Resource Planning, Web conferencing, Content Management System, Enterprise Asset Management, Business Process Management, and Others. Based on Organization Size, the market is segmented into Large Enterprises and Small & Medium Enterprises. Based on End User, the market is segmented into Manufacturing, BFSI, Healthcare, Retail, Government, Oil & Gas, Telecom, Education, Professional Services and Other End User. Based on countries, the market is segmented into U.S., Mexico, Canada, and Rest of North America. The market research report covers the analysis of key stake holders of the market.

Key companies profiled in the report include Hewlett Packard Enterprise Company, Microsoft Corporation, Oracle Corporation, IBM Corporation, SAP SE, Infor, Avaya, Salesforce.com, Inc., Google Inc., and Epicor Software Corporation.

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Chapter 1.    Market Scope & Methodology
1.1    Market Definition
1.2    Objectives
1.3    Market Scope
1.4    Segmentation
1.4.1    North America Software as a Service (SaaS) Market, by Deployment Type
1.4.2    North America Software as a Service (SaaS) Market, by Type
1.4.3    North America Software as a Service (SaaS) Market, by Organization Size
1.4.4    North America Software as a Service (SaaS) Market, by End User
1.4.5    North America Software as a Service (SaaS) Market, by Country
1.5    Methodology for the research
Chapter 2.    Market Overview
2.1    Introduction
2.1.1    Overview
2.1.2    Market Composition and Scenario
2.1.3    Players Outlook for the Market
2.2    Trends
2.3    Key Factors Impacting the Market
2.3.1    Market Drivers
2.3.2    Market Restraints
Chapter 3.    North America Software as a Service Market by Deployment Type
3.1    Introduction
3.1.1    Overview and Market Scenario
3.1.2    North America Public Cloud Software as a Service Market by Country
3.1.3    North America Private Cloud Software as a Service Market by Country
3.1.4    North America Hybrid Cloud Software as a Service Market by Country
Chapter 4.    North America Software as a Service Market by Type
4.1    Introduction
4.1.1    Overview and Market Scenario
4.1.2    North America Software as a Service Customer Relationship Management Market by Country
4.1.3    North America Software as a Service Supply Chain Management Market by Country
4.1.4    North America Software as a Service Business Intelligence Market by Country
4.1.5    North America Software as a Service Enterprise Resource Planning Market by Country
4.1.6    North America Software as a Service Web conferencing Market by Country
4.1.7    North America Software as a Service Content Management System Market by Country
4.1.8    North America Software as a Service Enterprise Asset Management market by Country
4.1.9    North America Software as a Service Business Process Management Market by Country
4.1.10    North America Other Type Software as a Service Market by Country
Chapter 5.    North America Software as a Service Market by Organization Size
5.1    Introduction
5.1.1    Overview and Market Scenario
5.1.2    North America Large Enterprises Software as a Service Market by Country
5.1.3    North America Small & Medium Enterprises Software as a Service Market by Country
Chapter 6.    North America Software as a Service Market by End User
6.1    Introduction
6.1.1    Overview and Market Scenario
6.1.2    North America Manufacturing Software as a Service Market by Country
6.1.3    North America BFSI Software as a Service Market by Country
6.1.4    North America Healthcare Software as a Service Market by Country
6.1.5    North America Retail Software as a Service Market by Country
6.1.6    North America Government Software as a Service Market by Country
6.1.7    North America Oil & Gas Software as a Service Market by Country
6.1.8    North America Telecom Software as a Service Market by Country
6.1.9    North America Education Software as a Service Market by Country
6.1.10    North America Professional Services Software as a Service Market by Country
6.1.11    North America Other End User Software as a Service Market by Country
Chapter 7.    North America Software as a Service Market by Country
7.1    Introduction
7.1.1    Overview and Market Scenario
7.2    US Software as a Service Market
7.2.1    US Software as a Service Market by Deployment Type
7.2.2    US Software as a Service Market by Type
7.2.3    US Software as a Service Market by Organization Size
7.2.4    US Software as a Service Market by End User
7.3    Canada Software as a Service Market
7.3.1    Canada Software as a Service Market by Deployment Type
7.3.2    Canada Software as a Service Market by Type
7.3.3    Canada Software as a Service Market by Organization Size
7.3.4    Canada Software as a Service Market by End User
7.4    Mexico Software as a Service Market
7.4.1    Mexico Software as a Service Market by Deployment Type
7.4.2    Mexico Software as a Service Market by Type
7.4.3    Mexico Software as a Service Market by Organization Size
7.4.4    Mexico Software as a Service Market by End User
7.5    Rest of North America Software as a Service Market
7.5.1    Rest of North America Software as a Service Market by Deployment Type
7.5.2    Rest of North America Software as a Service Market by Type
7.5.3    Rest of North America Software as a Service Market by Organization Size
7.5.4    Rest of North America Software as a Service Market by End User
Chapter 8.    Company Profiles
8.1    Hewlett Packard Enterprise Company
8.1.1    Company Overview
8.1.2    Financial Analysis
8.1.3    Segmental and Regional Analysis
8.1.4    Research & Development Expense
8.1.5    Strategies at a Glance
8.1.5.1    Product Launch
8.1.5.2    Partnerships, Collaborations, Agreements
8.2    Microsoft Corporation
8.2.1    Company Overview
8.2.2    Financial Analysis
8.2.3    Segmental and Regional Analysis
8.2.4    Research & Development Expense
8.2.5    Strategies at a Glance
8.2.5.1    Partnerships, Collaborations, Agreements
8.3    Oracle Corporation
8.3.1    Company Overview
8.3.2    Financial Analysis
8.3.3    Segmental and Regional Analysis
8.3.4    Research & Development Expense
8.3.5    Strategies at a Glance
8.3.5.1    Product Launch
8.4    IBM Corporation
8.4.1    Company Overview
8.4.2    Financial Analysis
8.4.3    Segmental and Regional Analysis
8.4.4    Research & Development Expense
8.4.5    Strategies at a Glance
8.4.5.1    Product Launch
8.4.5.2    Partnerships, Collaborations, Agreements
8.5    SAP SE
8.5.1    Company Overview
8.5.2    Financial Analysis
8.5.3    Segmental and Regional Analysis
8.5.4    Research & Development Expense
8.5.5    Strategies at a Glance
8.5.5.1    Product Launch
8.5.5.2    Partnerships, Collaborations, Agreements
8.6    Infor
8.6.1    Company Overview
8.6.2    Financial Analysis
8.6.3    Research & Development Expense
8.6.4    Strategies at a Glance
8.6.4.1    Acquisition
8.6.4.2    Product Launch
8.6.4.3    Partnerships, Collaborations, Agreements
8.7    Avaya
8.7.1    Company Overview
8.7.2    Financial Analysis
8.7.3    Segmental and Regional Analysis
8.7.4    Research & Development Expense
8.8    Salesforce.com, Inc.
8.8.1    Company Overview
8.8.2    Financial Analysis
8.8.3    Segmental and Regional Analysis
8.8.4    Research & Development Expense
8.8.5    Strategies at a Glance
8.8.5.1    Product Launch
8.8.5.2    Partnerships, Collaborations, Agreements
8.9    Google Inc.
8.9.1    Company Overview
8.9.2    Financial Analysis
8.9.3    Segmental and Regional Analysis
8.9.4    Research & Development Expense
8.1    Epicor Software Corporation
8.10.1    Company Overview
8.10.2    Strategies at a Glance
8.10.2.1    Product Launch
8.10.2.2    Partnerships, Collaborations, Agreements

TABLE 1    NORTH AMERICA SOFTWARE AS A SERVICE MARKET, 2014 - 2017, USD MILLION
TABLE 2    NORTH AMERICA SOFTWARE AS A SERVICE MARKET, 2018 - 2024, USD MILLION
TABLE 3    NORTH AMERICA SOFTWARE AS A SERVICE MARKET BY DEPLOYMENT TYPE, 2014 - 2017, USD MILLION
TABLE 4    NORTH AMERICA SOFTWARE AS A SERVICE MARKET BY DEPLOYMENT TYPE, 2018 - 2024, USD MILLION
TABLE 5    NORTH AMERICA PUBLIC CLOUD SOFTWARE AS A SERVICE MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 6    NORTH AMERICA PUBLIC CLOUD SOFTWARE AS A SERVICE MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 7    NORTH AMERICA PRIVATE CLOUD SOFTWARE AS A SERVICE MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 8    NORTH AMERICA PRIVATE CLOUD SOFTWARE AS A SERVICE MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 9    NORTH AMERICA HYBRID CLOUD SOFTWARE AS A SERVICE MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 10    NORTH AMERICA HYBRID CLOUD SOFTWARE AS A SERVICE MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 11    NORTH AMERICA SOFTWARE AS A SERVICE MARKET BY TYPE, 2014 - 2017, USD MILLION
TABLE 12    NORTH AMERICA SOFTWARE AS A SERVICE MARKET BY TYPE, 2018 - 2024, USD MILLION
TABLE 13    NORTH AMERICA SOFTWARE AS A SERVICE CUSTOMER RELATIONSHIP MANAGEMENT MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 14    NORTH AMERICA SOFTWARE AS A SERVICE CUSTOMER RELATIONSHIP MANAGEMENT MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 15    NORTH AMERICA SOFTWARE AS A SERVICE SUPPLY CHAIN MANAGEMENT MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 16    NORTH AMERICA SOFTWARE AS A SERVICE SUPPLY CHAIN MANAGEMENT MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 17    NORTH AMERICA SOFTWARE AS A SERVICE BUSINESS INTELLIGENCE MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 18    NORTH AMERICA SOFTWARE AS A SERVICE BUSINESS INTELLIGENCE MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 19    NORTH AMERICA SOFTWARE AS A SERVICE ENTERPRISE RESOURCE PLANNING MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 20    NORTH AMERICA SOFTWARE AS A SERVICE ENTERPRISE RESOURCE PLANNING MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 21    NORTH AMERICA SOFTWARE AS A SERVICE WEB CONFERENCING MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 22    NORTH AMERICA SOFTWARE AS A SERVICE WEB CONFERENCING MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 23    NORTH AMERICA SOFTWARE AS A SERVICE CONTENT MANAGEMENT SYSTEM MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 24    NORTH AMERICA SOFTWARE AS A SERVICE CONTENT MANAGEMENT SYSTEM MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 25    NORTH AMERICA SOFTWARE AS A SERVICE ENTERPRISE ASSET MANAGEMENT MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 26    NORTH AMERICA SOFTWARE AS A SERVICE ENTERPRISE ASSET MANAGEMENT MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 27    NORTH AMERICA SOFTWARE AS A SERVICE BUSINESS PROCESS MANAGEMENT MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 28    NORTH AMERICA SOFTWARE AS A SERVICE BUSINESS PROCESS MANAGEMENT MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 29    NORTH AMERICA OTHER TYPE SOFTWARE AS A SERVICE MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 30    NORTH AMERICA OTHER TYPE SOFTWARE AS A SERVICE MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 31    NORTH AMERICA SOFTWARE AS A SERVICE MARKET BY ORGANIZATION SIZE, 2014 - 2017, USD MILLION
TABLE 32    NORTH AMERICA SOFTWARE AS A SERVICE MARKET BY ORGANIZATION SIZE, 2018 - 2024, USD MILLION
TABLE 33    NORTH AMERICA LARGE ENTERPRISES SOFTWARE AS A SERVICE MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 34    NORTH AMERICA LARGE ENTERPRISES SOFTWARE AS A SERVICE MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 35    NORTH AMERICA SMALL & MEDIUM ENTERPRISES SOFTWARE AS A SERVICE MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 36    NORTH AMERICA SMALL & MEDIUM ENTERPRISES SOFTWARE AS A SERVICE MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 37    NORTH AMERICA SOFTWARE AS A SERVICE MARKET BY END USER, 2014 - 2017, USD MILLION
TABLE 38    NORTH AMERICA SOFTWARE AS A SERVICE MARKET BY END USER, 2018 - 2024, USD MILLION
TABLE 39    NORTH AMERICA MANUFACTURING SOFTWARE AS A SERVICE MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 40    NORTH AMERICA MANUFACTURING SOFTWARE AS A SERVICE MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 41    NORTH AMERICA BFSI SOFTWARE AS A SERVICE MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 42    NORTH AMERICA BFSI SOFTWARE AS A SERVICE MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 43    NORTH AMERICA HEALTHCARE SOFTWARE AS A SERVICE MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 44    NORTH AMERICA HEALTHCARE SOFTWARE AS A SERVICE MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 45    NORTH AMERICA RETAIL SOFTWARE AS A SERVICE MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 46    NORTH AMERICA RETAIL SOFTWARE AS A SERVICE MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 47    NORTH AMERICA GOVERNMENT SOFTWARE AS A SERVICE MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 48    NORTH AMERICA GOVERNMENT SOFTWARE AS A SERVICE MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 49    NORTH AMERICA OIL & GAS SOFTWARE AS A SERVICE MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 50    NORTH AMERICA OIL & GAS SOFTWARE AS A SERVICE MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 51    NORTH AMERICA TELECOM SOFTWARE AS A SERVICE MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 52    NORTH AMERICA TELECOM SOFTWARE AS A SERVICE MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 53    NORTH AMERICA EDUCATION SOFTWARE AS A SERVICE MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 54    NORTH AMERICA EDUCATION SOFTWARE AS A SERVICE MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 55    NORTH AMERICA PROFESSIONAL SERVICES SOFTWARE AS A SERVICE MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 56    NORTH AMERICA PROFESSIONAL SERVICES SOFTWARE AS A SERVICE MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 57    NORTH AMERICA OTHER END USER SOFTWARE AS A SERVICE MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 58    NORTH AMERICA OTHER END USER SOFTWARE AS A SERVICE MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 59    NORTH AMERICA SOFTWARE AS A SERVICE MARKET BY COUNTRY, 2014 - 2017, USD MILLION
TABLE 60    NORTH AMERICA SOFTWARE AS A SERVICE MARKET BY COUNTRY, 2018 - 2024, USD MILLION
TABLE 61    US SOFTWARE AS A SERVICE MARKET, 2014 - 2017, USD MILLION
TABLE 62    US SOFTWARE AS A SERVICE MARKET, 2018 - 2024, USD MILLION
TABLE 63    US SOFTWARE AS A SERVICE MARKET BY DEPLOYMENT TYPE, 2014 - 2017, USD MILLION
TABLE 64    US SOFTWARE AS A SERVICE MARKET BY DEPLOYMENT TYPE, 2018 - 2024, USD MILLION
TABLE 65    US SOFTWARE AS A SERVICE MARKET BY TYPE, 2014 - 2017, USD MILLION
TABLE 66    US SOFTWARE AS A SERVICE MARKET BY TYPE, 2018 - 2024, USD MILLION
TABLE 67    US SOFTWARE AS A SERVICE MARKET BY ORGANIZATION SIZE, 2014 - 2017, USD MILLION
TABLE 68    US SOFTWARE AS A SERVICE MARKET BY ORGANIZATION SIZE, 2018 - 2024, USD MILLION
TABLE 69    US SOFTWARE AS A SERVICE MARKET BY END USER, 2014 - 2017, USD MILLION
TABLE 70    US SOFTWARE AS A SERVICE MARKET BY END USER, 2018 - 2024, USD MILLION
TABLE 71    CANADA SOFTWARE AS A SERVICE MARKET, 2014 - 2017, USD MILLION
TABLE 72    CANADA SOFTWARE AS A SERVICE MARKET, 2018 - 2024, USD MILLION
TABLE 73    CANADA SOFTWARE AS A SERVICE MARKET BY DEPLOYMENT TYPE, 2014 - 2017, USD MILLION
TABLE 74    CANADA SOFTWARE AS A SERVICE MARKET BY DEPLOYMENT TYPE, 2018 - 2024, USD MILLION
TABLE 75    CANADA SOFTWARE AS A SERVICE MARKET BY TYPE, 2014 - 2017, USD MILLION
TABLE 76    CANADA SOFTWARE AS A SERVICE MARKET BY TYPE, 2018 - 2024, USD MILLION
TABLE 77    CANADA SOFTWARE AS A SERVICE MARKET BY ORGANIZATION SIZE, 2014 - 2017, USD MILLION
TABLE 78    CANADA SOFTWARE AS A SERVICE MARKET BY ORGANIZATION SIZE, 2018 - 2024, USD MILLION
TABLE 79    CANADA SOFTWARE AS A SERVICE MARKET BY END USER, 2014 - 2017, USD MILLION
TABLE 80    CANADA SOFTWARE AS A SERVICE MARKET BY END USER, 2018 - 2024, USD MILLION
TABLE 81    MEXICO SOFTWARE AS A SERVICE MARKET, 2014 - 2017, USD MILLION
TABLE 82    MEXICO SOFTWARE AS A SERVICE MARKET, 2018 - 2024, USD MILLION
TABLE 83    MEXICO SOFTWARE AS A SERVICE MARKET BY DEPLOYMENT TYPE, 2014 - 2017, USD MILLION
TABLE 84    MEXICO SOFTWARE AS A SERVICE MARKET BY DEPLOYMENT TYPE, 2018 - 2024, USD MILLION
TABLE 85    MEXICO SOFTWARE AS A SERVICE MARKET BY TYPE, 2014 - 2017, USD MILLION
TABLE 86    MEXICO SOFTWARE AS A SERVICE MARKET BY TYPE, 2018 - 2024, USD MILLION
TABLE 87    MEXICO SOFTWARE AS A SERVICE MARKET BY ORGANIZATION SIZE, 2014 - 2017, USD MILLION
TABLE 88    MEXICO SOFTWARE AS A SERVICE MARKET BY ORGANIZATION SIZE, 2018 - 2024, USD MILLION
TABLE 89    MEXICO SOFTWARE AS A SERVICE MARKET BY END USER, 2014 - 2017, USD MILLION
TABLE 90    MEXICO SOFTWARE AS A SERVICE MARKET BY END USER, 2018 - 2024, USD MILLION
TABLE 91    REST OF NORTH AMERICA SOFTWARE AS A SERVICE MARKET, 2014 - 2017, USD MILLION
TABLE 92    REST OF NORTH AMERICA SOFTWARE AS A SERVICE MARKET, 2018 - 2024, USD MILLION
TABLE 93    REST OF NORTH AMERICA SOFTWARE AS A SERVICE MARKET BY DEPLOYMENT TYPE, 2014 - 2017, USD MILLION
TABLE 94    REST OF NORTH AMERICA SOFTWARE AS A SERVICE MARKET BY DEPLOYMENT TYPE, 2018 - 2024, USD MILLION
TABLE 95    REST OF NORTH AMERICA SOFTWARE AS A SERVICE MARKET BY TYPE, 2014 - 2017, USD MILLION
TABLE 96    REST OF NORTH AMERICA SOFTWARE AS A SERVICE MARKET BY TYPE, 2018 - 2024, USD MILLION
TABLE 97    REST OF NORTH AMERICA SOFTWARE AS A SERVICE MARKET BY ORGANIZATION SIZE, 2014 - 2017, USD MILLION
TABLE 98    REST OF NORTH AMERICA SOFTWARE AS A SERVICE MARKET BY ORGANIZATION SIZE, 2018 - 2024, USD MILLION
TABLE 99    REST OF NORTH AMERICA SOFTWARE AS A SERVICE MARKET BY END USER, 2014 - 2017, USD MILLION
TABLE 100    REST OF NORTH AMERICA SOFTWARE AS A SERVICE MARKET BY END USER, 2018 - 2024, USD MILLION
TABLE 101    KEY INFORMATION – HEWLETT PACKARD ENTERPRISE COMPANY
TABLE 102    KEY INFORMATION – MICROSOFT CORPORATION
TABLE 103    KEY INFORMATION – ORACLE CORPORATION
TABLE 104    KEY INFORMATION – IBM CORPORATION
TABLE 105    KEY INFORMATION – SAP SE
TABLE 106    KEY INFORMATION – INFOR
TABLE 107    KEY INFORMATION – AVAYA
TABLE 108    KEY INFORMATION – SALESFORCE.COM, INC.
TABLE 109    KEY INFORMATION – GOOGLE INC.
TABLE 110    KEY INFORMATION – EPICOR SOFTWARE CORPORATION