North America Unified Communication as a Service (UCaaS) Market Size, Share & Trends Analysis Report By Delivery Model (Hosted/Cloud Services and Managed Services), By Enterprise Type, By Component, By Vertical, By Country and Growth Forecast, 2024 - 2031
Published Date : 15-Nov-2024 |
Pages: 143 |
Formats: PDF |
COVID-19 Impact on the North America Unified Communication as a Service (UCaaS) Market
Market Overview
The North America Unified Communication as a Service (UCaaS) Market would witness market growth of 13.6% CAGR during the forecast period (2024-2031).
The US market dominated the North America Unified Communication as a Service (UCaaS) Market by Country in 2023, and would continue to be a dominant market till 2031; thereby, achieving a market value of $21,850.8 million by 2031. The Canada market is experiencing a CAGR of 16.1% during (2024 - 2031). Additionally, The Mexico market would exhibit a CAGR of 15.1% during (2024 - 2031).
One of the major advantages of UCaaS is its scalability, which makes it an attractive option for businesses of all sizes. UCaaS operates on a subscription model, which enables businesses to pay for the services they require without incurring excessive capital expenses, in contrast to on-premise communication systems that necessitate substantial upfront investments in hardware and infrastructure.
Moreover, this adaptability allows companies to expand their communication tools in accordance with their changing requirements, rendering UCaaS particularly appealing to small and medium-sized enterprises (SMEs). Large enterprises also benefit from the scalability of UCaaS, as they can easily add or remove users, expand features, and adjust their plans according to changes in the workforce or organizational structure. This adaptability is essential in today’s fast-paced business environment, where organizations must remain agile and responsive to changing market demands.
North America is a leading Unified Communication as a Service (UCaaS) market, driven by a strong digital infrastructure, high adoption rates of cloud technology, and a workforce increasingly inclined towards hybrid and remote work models. Companies across industries are prioritizing investments in communication tools that ensure seamless connectivity, collaboration, and productivity. The U.S. telecommunications infrastructure is one of the most advanced, which enables high-quality, reliable UCaaS solutions.
Free Valuable Insights: The Unified Communication as a Service (UCaaS) Market is Predict to reach USD 88.4 Billion by 2031, at a CAGR of 14.2%
Based on Delivery Model, the market is segmented into Hosted/Cloud Services and Managed Services. Based on Enterprise Type, the market is segmented into Large Enterprise and Small & Medium Enterprises (SMEs). Based on Component, the market is segmented into Telephony, Conferencing, Collaboration, Unified Messaging, and Others. Based on Vertical, the market is segmented into IT & Telecommunications, BFSI, IT-enabled Services (ITeS), Education, Healthcare, Retail & Consumer Goods, Government & Defense, and Others. Based on countries, the market is segmented into U.S., Mexico, Canada, and Rest of North America.
List of Key Companies Profiled
- BT Group plc
- Verizon Communications, Inc.
- Cisco Systems, Inc.
- Microsoft Corporation
- Zoom Video Communications, Inc.
- IBM Corporation
- NEC Corporation
- AT&T, Inc. (AT&T Intellectual Property)
- Google LLC
- 8x8, Inc.
North America Unified Communication as a Service (UCaaS) Market Report Segmentation
By Delivery Model
- Hosted/Cloud Services
- Managed Services
By Enterprise Type
- Large Enterprise
- Small & Medium Enterprises (SMEs)
By Component
- Telephony
- Conferencing
- Collaboration
- Unified Messaging
- Others
By Vertical
- IT & Telecommunications
- BFSI
- IT-enabled Services (ITeS)
- Education
- Healthcare
- Retail & Consumer Goods
- Government & Defense
- Others
By Country
- US
- Canada
- Mexico
- Rest of North America
Table of contents
Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 North America Unified Communication as a Service (UCaaS) Market, by Delivery Model
1.4.2 North America Unified Communication as a Service (UCaaS) Market, by Enterprise Type
1.4.3 North America Unified Communication as a Service (UCaaS) Market, by Component
1.4.4 North America Unified Communication as a Service (UCaaS) Market, by Vertical
1.4.5 North America Unified Communication as a Service (UCaaS) Market, by Country
1.5 Methodology for the research
Chapter 2. Market at a Glance
2.1 Key Highlights
Chapter 3. Market Overview
3.1 Introduction
3.1.1 Overview
3.1.1.1 Market Composition and Scenario
3.2 Key Factors Impacting the Market
3.2.1 Market Drivers
3.2.2 Market Restraints
3.2.3 Market Opportunities
3.2.4 Market Challenges
Chapter 4. Competition Analysis - Global
4.1 Market Share Analysis, 2023
4.2 Strategies Deployed in Unified Communication as a Service (UCaaS) Market
4.3 Porter Five Forces Analysis
Chapter 5. North America Unified Communication as a Service (UCaaS) Market by Delivery Model
5.1 North America Hosted/Cloud Services Market by Country
5.2 North America Managed Services Market by Country
Chapter 6. North America Unified Communication as a Service (UCaaS) Market by Enterprise Type
6.1 North America Large Enterprise Market by Country
6.2 North America Small & Medium Enterprises (SMEs) Market by Country
Chapter 7. North America Unified Communication as a Service (UCaaS) Market by Component
7.1 North America Telephony Market by Country
7.2 North America Conferencing Market by Country
7.3 North America Collaboration Market by Country
7.4 North America Unified Messaging Market by Country
7.5 North America Others Market by Country
Chapter 8. North America Unified Communication as a Service (UCaaS) Market by Vertical
8.1 North America IT & Telecommunications Market by Country
8.2 North America BFSI Market by Country
8.3 North America IT-enabled Services (ITeS) Market by Country
8.4 North America Education Market by Country
8.5 North America Healthcare Market by Country
8.6 North America Retail & Consumer Goods Market by Country
8.7 North America Government & Defense Market by Country
8.8 North America Others Market by Country
Chapter 9. North America Unified Communication as a Service (UCaaS) Market by Country
9.1 US Unified Communication as a Service (UCaaS) Market
9.1.1 US Unified Communication as a Service (UCaaS) Market by Delivery Model
9.1.2 US Unified Communication as a Service (UCaaS) Market by Enterprise Type
9.1.3 US Unified Communication as a Service (UCaaS) Market by Component
9.1.4 US Unified Communication as a Service (UCaaS) Market by Vertical
9.2 Canada Unified Communication as a Service (UCaaS) Market
9.2.1 Canada Unified Communication as a Service (UCaaS) Market by Delivery Model
9.2.2 Canada Unified Communication as a Service (UCaaS) Market by Enterprise Type
9.2.3 Canada Unified Communication as a Service (UCaaS) Market by Component
9.2.4 Canada Unified Communication as a Service (UCaaS) Market by Vertical
9.3 Mexico Unified Communication as a Service (UCaaS) Market
9.3.1 Mexico Unified Communication as a Service (UCaaS) Market by Delivery Model
9.3.2 Mexico Unified Communication as a Service (UCaaS) Market by Enterprise Type
9.3.3 Mexico Unified Communication as a Service (UCaaS) Market by Component
9.3.4 Mexico Unified Communication as a Service (UCaaS) Market by Vertical
9.4 Rest of North America Unified Communication as a Service (UCaaS) Market
9.4.1 Rest of North America Unified Communication as a Service (UCaaS) Market by Delivery Model
9.4.2 Rest of North America Unified Communication as a Service (UCaaS) Market by Enterprise Type
9.4.3 Rest of North America Unified Communication as a Service (UCaaS) Market by Component
9.4.4 Rest of North America Unified Communication as a Service (UCaaS) Market by Vertical
Chapter 10. Company Profiles
10.1 BT Group plc
10.1.1 Company Overview
10.1.2 Financial Analysis
10.1.3 Segmental and Regional Analysis
10.1.4 Research & Development Expenses
10.1.5 Recent strategies and developments:
10.1.5.1 Partnerships, Collaborations, and Agreements:
10.1.6 SWOT Analysis
10.2 Verizon Communications, Inc.
10.2.1 Company Overview
10.2.2 Financial Analysis
10.2.3 Segmental Analysis
10.2.4 Recent strategies and developments:
10.2.4.1 Partnerships, Collaborations, and Agreements:
10.2.5 SWOT Analysis
10.3 Cisco Systems, Inc.
10.3.1 Company Overview
10.3.2 Financial Analysis
10.3.3 Regional Analysis
10.3.4 Research & Development Expense
10.3.5 Recent strategies and developments:
10.3.5.1 Partnerships, Collaborations, and Agreements:
10.3.6 SWOT Analysis
10.4 Microsoft Corporation
10.4.1 Company Overview
10.4.2 Financial Analysis
10.4.3 Segmental and Regional Analysis
10.4.4 Research & Development Expenses
10.4.5 SWOT Analysis
10.5 Zoom Video Communications, Inc.
10.5.1 Company Overview
10.5.2 Financial Analysis
10.5.3 Research & Development Expenses
10.5.4 Recent strategies and developments:
10.5.4.1 Partnerships, Collaborations, and Agreements:
10.5.4.2 Acquisition and Mergers:
10.5.5 SWOT Analysis
10.6 IBM Corporation
10.6.1 Company Overview
10.6.2 Financial Analysis
10.6.3 Regional & Segmental Analysis
10.6.4 Research & Development Expenses
10.6.5 Recent strategies and developments:
10.6.5.1 Partnerships, Collaborations, and Agreements:
10.6.6 SWOT Analysis
10.7 NEC Corporation
10.7.1 Company Overview
10.7.2 Financial Analysis
10.7.3 Segmental and Regional Analysis
10.7.4 Research & Development Expenses
10.7.5 Recent strategies and developments:
10.7.5.1 Partnerships, Collaborations, and Agreements:
10.7.6 SWOT Analysis
10.8 AT&T, Inc. (AT&T Intellectual Property)
10.8.1 Company Overview
10.8.2 Financial Analysis
10.8.3 Segmental and Regional Analysis
10.8.4 Research & Development Expense
10.8.5 SWOT Analysis
10.9 Google LLC
10.9.1 Company Overview
10.9.2 Financial Analysis
10.9.3 Segmental and Regional Analysis
10.9.4 Research & Development Expense
10.9.5 SWOT Analysis
10.10. 8x8, Inc.
10.10.1 Company Overview
10.10.2 Financial Analysis
10.10.3 Regional Analysis
10.10.4 Research & Development Expenses
10.10.5 SWOT Analysis
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 North America Unified Communication as a Service (UCaaS) Market, by Delivery Model
1.4.2 North America Unified Communication as a Service (UCaaS) Market, by Enterprise Type
1.4.3 North America Unified Communication as a Service (UCaaS) Market, by Component
1.4.4 North America Unified Communication as a Service (UCaaS) Market, by Vertical
1.4.5 North America Unified Communication as a Service (UCaaS) Market, by Country
1.5 Methodology for the research
Chapter 2. Market at a Glance
2.1 Key Highlights
Chapter 3. Market Overview
3.1 Introduction
3.1.1 Overview
3.1.1.1 Market Composition and Scenario
3.2 Key Factors Impacting the Market
3.2.1 Market Drivers
3.2.2 Market Restraints
3.2.3 Market Opportunities
3.2.4 Market Challenges
Chapter 4. Competition Analysis - Global
4.1 Market Share Analysis, 2023
4.2 Strategies Deployed in Unified Communication as a Service (UCaaS) Market
4.3 Porter Five Forces Analysis
Chapter 5. North America Unified Communication as a Service (UCaaS) Market by Delivery Model
5.1 North America Hosted/Cloud Services Market by Country
5.2 North America Managed Services Market by Country
Chapter 6. North America Unified Communication as a Service (UCaaS) Market by Enterprise Type
6.1 North America Large Enterprise Market by Country
6.2 North America Small & Medium Enterprises (SMEs) Market by Country
Chapter 7. North America Unified Communication as a Service (UCaaS) Market by Component
7.1 North America Telephony Market by Country
7.2 North America Conferencing Market by Country
7.3 North America Collaboration Market by Country
7.4 North America Unified Messaging Market by Country
7.5 North America Others Market by Country
Chapter 8. North America Unified Communication as a Service (UCaaS) Market by Vertical
8.1 North America IT & Telecommunications Market by Country
8.2 North America BFSI Market by Country
8.3 North America IT-enabled Services (ITeS) Market by Country
8.4 North America Education Market by Country
8.5 North America Healthcare Market by Country
8.6 North America Retail & Consumer Goods Market by Country
8.7 North America Government & Defense Market by Country
8.8 North America Others Market by Country
Chapter 9. North America Unified Communication as a Service (UCaaS) Market by Country
9.1 US Unified Communication as a Service (UCaaS) Market
9.1.1 US Unified Communication as a Service (UCaaS) Market by Delivery Model
9.1.2 US Unified Communication as a Service (UCaaS) Market by Enterprise Type
9.1.3 US Unified Communication as a Service (UCaaS) Market by Component
9.1.4 US Unified Communication as a Service (UCaaS) Market by Vertical
9.2 Canada Unified Communication as a Service (UCaaS) Market
9.2.1 Canada Unified Communication as a Service (UCaaS) Market by Delivery Model
9.2.2 Canada Unified Communication as a Service (UCaaS) Market by Enterprise Type
9.2.3 Canada Unified Communication as a Service (UCaaS) Market by Component
9.2.4 Canada Unified Communication as a Service (UCaaS) Market by Vertical
9.3 Mexico Unified Communication as a Service (UCaaS) Market
9.3.1 Mexico Unified Communication as a Service (UCaaS) Market by Delivery Model
9.3.2 Mexico Unified Communication as a Service (UCaaS) Market by Enterprise Type
9.3.3 Mexico Unified Communication as a Service (UCaaS) Market by Component
9.3.4 Mexico Unified Communication as a Service (UCaaS) Market by Vertical
9.4 Rest of North America Unified Communication as a Service (UCaaS) Market
9.4.1 Rest of North America Unified Communication as a Service (UCaaS) Market by Delivery Model
9.4.2 Rest of North America Unified Communication as a Service (UCaaS) Market by Enterprise Type
9.4.3 Rest of North America Unified Communication as a Service (UCaaS) Market by Component
9.4.4 Rest of North America Unified Communication as a Service (UCaaS) Market by Vertical
Chapter 10. Company Profiles
10.1 BT Group plc
10.1.1 Company Overview
10.1.2 Financial Analysis
10.1.3 Segmental and Regional Analysis
10.1.4 Research & Development Expenses
10.1.5 Recent strategies and developments:
10.1.5.1 Partnerships, Collaborations, and Agreements:
10.1.6 SWOT Analysis
10.2 Verizon Communications, Inc.
10.2.1 Company Overview
10.2.2 Financial Analysis
10.2.3 Segmental Analysis
10.2.4 Recent strategies and developments:
10.2.4.1 Partnerships, Collaborations, and Agreements:
10.2.5 SWOT Analysis
10.3 Cisco Systems, Inc.
10.3.1 Company Overview
10.3.2 Financial Analysis
10.3.3 Regional Analysis
10.3.4 Research & Development Expense
10.3.5 Recent strategies and developments:
10.3.5.1 Partnerships, Collaborations, and Agreements:
10.3.6 SWOT Analysis
10.4 Microsoft Corporation
10.4.1 Company Overview
10.4.2 Financial Analysis
10.4.3 Segmental and Regional Analysis
10.4.4 Research & Development Expenses
10.4.5 SWOT Analysis
10.5 Zoom Video Communications, Inc.
10.5.1 Company Overview
10.5.2 Financial Analysis
10.5.3 Research & Development Expenses
10.5.4 Recent strategies and developments:
10.5.4.1 Partnerships, Collaborations, and Agreements:
10.5.4.2 Acquisition and Mergers:
10.5.5 SWOT Analysis
10.6 IBM Corporation
10.6.1 Company Overview
10.6.2 Financial Analysis
10.6.3 Regional & Segmental Analysis
10.6.4 Research & Development Expenses
10.6.5 Recent strategies and developments:
10.6.5.1 Partnerships, Collaborations, and Agreements:
10.6.6 SWOT Analysis
10.7 NEC Corporation
10.7.1 Company Overview
10.7.2 Financial Analysis
10.7.3 Segmental and Regional Analysis
10.7.4 Research & Development Expenses
10.7.5 Recent strategies and developments:
10.7.5.1 Partnerships, Collaborations, and Agreements:
10.7.6 SWOT Analysis
10.8 AT&T, Inc. (AT&T Intellectual Property)
10.8.1 Company Overview
10.8.2 Financial Analysis
10.8.3 Segmental and Regional Analysis
10.8.4 Research & Development Expense
10.8.5 SWOT Analysis
10.9 Google LLC
10.9.1 Company Overview
10.9.2 Financial Analysis
10.9.3 Segmental and Regional Analysis
10.9.4 Research & Development Expense
10.9.5 SWOT Analysis
10.10. 8x8, Inc.
10.10.1 Company Overview
10.10.2 Financial Analysis
10.10.3 Regional Analysis
10.10.4 Research & Development Expenses
10.10.5 SWOT Analysis
List of Tables
TABLE 1 North America Unified Communication as a Service (UCaaS) Market, 2020 - 2023, USD Million
TABLE 2 North America Unified Communication as a Service (UCaaS) Market, 2024 - 2031, USD Million
TABLE 3 North America Unified Communication as a Service (UCaaS) Market by Delivery Model, 2020 - 2023, USD Million
TABLE 4 North America Unified Communication as a Service (UCaaS) Market by Delivery Model, 2024 - 2031, USD Million
TABLE 5 North America Hosted/Cloud Services Market by Country, 2020 - 2023, USD Million
TABLE 6 North America Hosted/Cloud Services Market by Country, 2024 - 2031, USD Million
TABLE 7 North America Managed Services Market by Country, 2020 - 2023, USD Million
TABLE 8 North America Managed Services Market by Country, 2024 - 2031, USD Million
TABLE 9 North America Unified Communication as a Service (UCaaS) Market by Enterprise Type, 2020 - 2023, USD Million
TABLE 10 North America Unified Communication as a Service (UCaaS) Market by Enterprise Type, 2024 - 2031, USD Million
TABLE 11 North America Large Enterprise Market by Country, 2020 - 2023, USD Million
TABLE 12 North America Large Enterprise Market by Country, 2024 - 2031, USD Million
TABLE 13 North America Small & Medium Enterprises (SMEs) Market by Country, 2020 - 2023, USD Million
TABLE 14 North America Small & Medium Enterprises (SMEs) Market by Country, 2024 - 2031, USD Million
TABLE 15 North America Unified Communication as a Service (UCaaS) Market by Component, 2020 - 2023, USD Million
TABLE 16 North America Unified Communication as a Service (UCaaS) Market by Component, 2024 - 2031, USD Million
TABLE 17 North America Telephony Market by Country, 2020 - 2023, USD Million
TABLE 18 North America Telephony Market by Country, 2024 - 2031, USD Million
TABLE 19 North America Conferencing Market by Country, 2020 - 2023, USD Million
TABLE 20 North America Conferencing Market by Country, 2024 - 2031, USD Million
TABLE 21 North America Collaboration Market by Country, 2020 - 2023, USD Million
TABLE 22 North America Collaboration Market by Country, 2024 - 2031, USD Million
TABLE 23 North America Unified Messaging Market by Country, 2020 - 2023, USD Million
TABLE 24 North America Unified Messaging Market by Country, 2024 - 2031, USD Million
TABLE 25 North America Others Market by Country, 2020 - 2023, USD Million
TABLE 26 North America Others Market by Country, 2024 - 2031, USD Million
TABLE 27 North America Unified Communication as a Service (UCaaS) Market by Vertical, 2020 - 2023, USD Million
TABLE 28 North America Unified Communication as a Service (UCaaS) Market by Vertical, 2024 - 2031, USD Million
TABLE 29 North America IT & Telecommunications Market by Country, 2020 - 2023, USD Million
TABLE 30 North America IT & Telecommunications Market by Country, 2024 - 2031, USD Million
TABLE 31 North America BFSI Market by Country, 2020 - 2023, USD Million
TABLE 32 North America BFSI Market by Country, 2024 - 2031, USD Million
TABLE 33 North America IT-enabled Services (ITeS) Market by Country, 2020 - 2023, USD Million
TABLE 34 North America IT-enabled Services (ITeS) Market by Country, 2024 - 2031, USD Million
TABLE 35 North America Education Market by Country, 2020 - 2023, USD Million
TABLE 36 North America Education Market by Country, 2024 - 2031, USD Million
TABLE 37 North America Healthcare Market by Country, 2020 - 2023, USD Million
TABLE 38 North America Healthcare Market by Country, 2024 - 2031, USD Million
TABLE 39 North America Retail & Consumer Goods Market by Country, 2020 - 2023, USD Million
TABLE 40 North America Retail & Consumer Goods Market by Country, 2024 - 2031, USD Million
TABLE 41 North America Government & Defense Market by Country, 2020 - 2023, USD Million
TABLE 42 North America Government & Defense Market by Country, 2024 - 2031, USD Million
TABLE 43 North America Others Market by Country, 2020 - 2023, USD Million
TABLE 44 North America Others Market by Country, 2024 - 2031, USD Million
TABLE 45 North America Unified Communication as a Service (UCaaS) Market by Country, 2020 - 2023, USD Million
TABLE 46 North America Unified Communication as a Service (UCaaS) Market by Country, 2024 - 2031, USD Million
TABLE 47 US Unified Communication as a Service (UCaaS) Market, 2020 - 2023, USD Million
TABLE 48 US Unified Communication as a Service (UCaaS) Market, 2024 - 2031, USD Million
TABLE 49 US Unified Communication as a Service (UCaaS) Market by Delivery Model, 2020 - 2023, USD Million
TABLE 50 US Unified Communication as a Service (UCaaS) Market by Delivery Model, 2024 - 2031, USD Million
TABLE 51 US Unified Communication as a Service (UCaaS) Market by Enterprise Type, 2020 - 2023, USD Million
TABLE 52 US Unified Communication as a Service (UCaaS) Market by Enterprise Type, 2024 - 2031, USD Million
TABLE 53 US Unified Communication as a Service (UCaaS) Market by Component, 2020 - 2023, USD Million
TABLE 54 US Unified Communication as a Service (UCaaS) Market by Component, 2024 - 2031, USD Million
TABLE 55 US Unified Communication as a Service (UCaaS) Market by Vertical, 2020 - 2023, USD Million
TABLE 56 US Unified Communication as a Service (UCaaS) Market by Vertical, 2024 - 2031, USD Million
TABLE 57 Canada Unified Communication as a Service (UCaaS) Market, 2020 - 2023, USD Million
TABLE 58 Canada Unified Communication as a Service (UCaaS) Market, 2024 - 2031, USD Million
TABLE 59 Canada Unified Communication as a Service (UCaaS) Market by Delivery Model, 2020 - 2023, USD Million
TABLE 60 Canada Unified Communication as a Service (UCaaS) Market by Delivery Model, 2024 - 2031, USD Million
TABLE 61 Canada Unified Communication as a Service (UCaaS) Market by Enterprise Type, 2020 - 2023, USD Million
TABLE 62 Canada Unified Communication as a Service (UCaaS) Market by Enterprise Type, 2024 - 2031, USD Million
TABLE 63 Canada Unified Communication as a Service (UCaaS) Market by Component, 2020 - 2023, USD Million
TABLE 64 Canada Unified Communication as a Service (UCaaS) Market by Component, 2024 - 2031, USD Million
TABLE 65 Canada Unified Communication as a Service (UCaaS) Market by Vertical, 2020 - 2023, USD Million
TABLE 66 Canada Unified Communication as a Service (UCaaS) Market by Vertical, 2024 - 2031, USD Million
TABLE 67 Mexico Unified Communication as a Service (UCaaS) Market, 2020 - 2023, USD Million
TABLE 68 Mexico Unified Communication as a Service (UCaaS) Market, 2024 - 2031, USD Million
TABLE 69 Mexico Unified Communication as a Service (UCaaS) Market by Delivery Model, 2020 - 2023, USD Million
TABLE 70 Mexico Unified Communication as a Service (UCaaS) Market by Delivery Model, 2024 - 2031, USD Million
TABLE 71 Mexico Unified Communication as a Service (UCaaS) Market by Enterprise Type, 2020 - 2023, USD Million
TABLE 72 Mexico Unified Communication as a Service (UCaaS) Market by Enterprise Type, 2024 - 2031, USD Million
TABLE 73 Mexico Unified Communication as a Service (UCaaS) Market by Component, 2020 - 2023, USD Million
TABLE 74 Mexico Unified Communication as a Service (UCaaS) Market by Component, 2024 - 2031, USD Million
TABLE 75 Mexico Unified Communication as a Service (UCaaS) Market by Vertical, 2020 - 2023, USD Million
TABLE 76 Mexico Unified Communication as a Service (UCaaS) Market by Vertical, 2024 - 2031, USD Million
TABLE 77 Rest of North America Unified Communication as a Service (UCaaS) Market, 2020 - 2023, USD Million
TABLE 78 Rest of North America Unified Communication as a Service (UCaaS) Market, 2024 - 2031, USD Million
TABLE 79 Rest of North America Unified Communication as a Service (UCaaS) Market by Delivery Model, 2020 - 2023, USD Million
TABLE 80 Rest of North America Unified Communication as a Service (UCaaS) Market by Delivery Model, 2024 - 2031, USD Million
TABLE 81 Rest of North America Unified Communication as a Service (UCaaS) Market by Enterprise Type, 2020 - 2023, USD Million
TABLE 82 Rest of North America Unified Communication as a Service (UCaaS) Market by Enterprise Type, 2024 - 2031, USD Million
TABLE 83 Rest of North America Unified Communication as a Service (UCaaS) Market by Component, 2020 - 2023, USD Million
TABLE 84 Rest of North America Unified Communication as a Service (UCaaS) Market by Component, 2024 - 2031, USD Million
TABLE 85 Rest of North America Unified Communication as a Service (UCaaS) Market by Vertical, 2020 - 2023, USD Million
TABLE 86 Rest of North America Unified Communication as a Service (UCaaS) Market by Vertical, 2024 - 2031, USD Million
TABLE 87 Key Information – BT Group plc
TABLE 88 key information – Verizon Communications, Inc.
TABLE 89 Key Information – Cisco Systems, Inc.
TABLE 90 Key Information – Microsoft Corporation
TABLE 91 key information – Zoom Video Communications, Inc.
TABLE 92 Key Information – IBM Corporation
TABLE 93 KEY INFORMATION – NEC Corporation
TABLE 94 Key Information – AT&T, Inc.
TABLE 95 Key Information – Google LLC
TABLE 96 Key information – 8x8, Inc.
List of Figures
FIG 1 Methodology for the research
FIG 2 North America Unified Communication as a Service (UCaaS) Market, 2020 - 2031, USD Million
FIG 3 Key Factors Impacting Unified Communication as a Service (UCaaS)Market
FIG 4 Market Share Analysis, 2023
FIG 5 Porter’s Five Forces Analysis – Unified Communication as a Service (UCaaS) Market
FIG 6 North America Unified Communication as a Service (UCaaS) Market share by Delivery Model, 2023
FIG 7 North America Unified Communication as a Service (UCaaS) Market share by Delivery Model, 2031
FIG 8 North America Unified Communication as a Service (UCaaS) Market by Delivery Model, 2020 - 2031, USD Million
FIG 9 North America Unified Communication as a Service (UCaaS) Market share by Enterprise Type, 2023
FIG 10 North America Unified Communication as a Service (UCaaS) Market share by Enterprise Type, 2031
FIG 11 North America Unified Communication as a Service (UCaaS) Market by Enterprise Type, 2020 - 2031, USD Million
FIG 12 North America Unified Communication as a Service (UCaaS) Market share by Component, 2023
FIG 13 North America Unified Communication as a Service (UCaaS) Market share by Component, 2031
FIG 14 North America Unified Communication as a Service (UCaaS) Market by Component, 2020 - 2031, USD Million
FIG 15 North America Unified Communication as a Service (UCaaS) Market share by Vertical, 2023
FIG 16 North America Unified Communication as a Service (UCaaS) Market share by Vertical, 2031
FIG 17 North America Unified Communication as a Service (UCaaS) Market by Vertical, 2020 - 2031, USD Million
FIG 18 North America Unified Communication as a Service (UCaaS) Market share by Country, 2023
FIG 19 North America Unified Communication as a Service (UCaaS) Market share by Country, 2031
FIG 20 North America Unified Communication as a Service (UCaaS) Market by Country, 2020 - 2031, USD Million
FIG 21 Swot Analysis: BT Group plc
FIG 22 SWOT Analysis: Verizon Communications, Inc.
FIG 23 SWOT Analysis: Cisco Systems, Inc.
FIG 24 SWOT Analysis: Microsoft Corporation
FIG 25 Recent strategies and developments: Zoom Video Communications, Inc.
FIG 26 Swot Analysis: Zoom Video Communications, Inc.
FIG 27 SWOT Analysis: IBM Corporation
FIG 28 SWOT Analysis: NEC Corporation
FIG 29 SWOT Analysis: AT&T Inc.
FIG 30 SWOT Analysis: Google LLC
FIG 31 SWOT Analysis: 8x8, Inc.
TABLE 2 North America Unified Communication as a Service (UCaaS) Market, 2024 - 2031, USD Million
TABLE 3 North America Unified Communication as a Service (UCaaS) Market by Delivery Model, 2020 - 2023, USD Million
TABLE 4 North America Unified Communication as a Service (UCaaS) Market by Delivery Model, 2024 - 2031, USD Million
TABLE 5 North America Hosted/Cloud Services Market by Country, 2020 - 2023, USD Million
TABLE 6 North America Hosted/Cloud Services Market by Country, 2024 - 2031, USD Million
TABLE 7 North America Managed Services Market by Country, 2020 - 2023, USD Million
TABLE 8 North America Managed Services Market by Country, 2024 - 2031, USD Million
TABLE 9 North America Unified Communication as a Service (UCaaS) Market by Enterprise Type, 2020 - 2023, USD Million
TABLE 10 North America Unified Communication as a Service (UCaaS) Market by Enterprise Type, 2024 - 2031, USD Million
TABLE 11 North America Large Enterprise Market by Country, 2020 - 2023, USD Million
TABLE 12 North America Large Enterprise Market by Country, 2024 - 2031, USD Million
TABLE 13 North America Small & Medium Enterprises (SMEs) Market by Country, 2020 - 2023, USD Million
TABLE 14 North America Small & Medium Enterprises (SMEs) Market by Country, 2024 - 2031, USD Million
TABLE 15 North America Unified Communication as a Service (UCaaS) Market by Component, 2020 - 2023, USD Million
TABLE 16 North America Unified Communication as a Service (UCaaS) Market by Component, 2024 - 2031, USD Million
TABLE 17 North America Telephony Market by Country, 2020 - 2023, USD Million
TABLE 18 North America Telephony Market by Country, 2024 - 2031, USD Million
TABLE 19 North America Conferencing Market by Country, 2020 - 2023, USD Million
TABLE 20 North America Conferencing Market by Country, 2024 - 2031, USD Million
TABLE 21 North America Collaboration Market by Country, 2020 - 2023, USD Million
TABLE 22 North America Collaboration Market by Country, 2024 - 2031, USD Million
TABLE 23 North America Unified Messaging Market by Country, 2020 - 2023, USD Million
TABLE 24 North America Unified Messaging Market by Country, 2024 - 2031, USD Million
TABLE 25 North America Others Market by Country, 2020 - 2023, USD Million
TABLE 26 North America Others Market by Country, 2024 - 2031, USD Million
TABLE 27 North America Unified Communication as a Service (UCaaS) Market by Vertical, 2020 - 2023, USD Million
TABLE 28 North America Unified Communication as a Service (UCaaS) Market by Vertical, 2024 - 2031, USD Million
TABLE 29 North America IT & Telecommunications Market by Country, 2020 - 2023, USD Million
TABLE 30 North America IT & Telecommunications Market by Country, 2024 - 2031, USD Million
TABLE 31 North America BFSI Market by Country, 2020 - 2023, USD Million
TABLE 32 North America BFSI Market by Country, 2024 - 2031, USD Million
TABLE 33 North America IT-enabled Services (ITeS) Market by Country, 2020 - 2023, USD Million
TABLE 34 North America IT-enabled Services (ITeS) Market by Country, 2024 - 2031, USD Million
TABLE 35 North America Education Market by Country, 2020 - 2023, USD Million
TABLE 36 North America Education Market by Country, 2024 - 2031, USD Million
TABLE 37 North America Healthcare Market by Country, 2020 - 2023, USD Million
TABLE 38 North America Healthcare Market by Country, 2024 - 2031, USD Million
TABLE 39 North America Retail & Consumer Goods Market by Country, 2020 - 2023, USD Million
TABLE 40 North America Retail & Consumer Goods Market by Country, 2024 - 2031, USD Million
TABLE 41 North America Government & Defense Market by Country, 2020 - 2023, USD Million
TABLE 42 North America Government & Defense Market by Country, 2024 - 2031, USD Million
TABLE 43 North America Others Market by Country, 2020 - 2023, USD Million
TABLE 44 North America Others Market by Country, 2024 - 2031, USD Million
TABLE 45 North America Unified Communication as a Service (UCaaS) Market by Country, 2020 - 2023, USD Million
TABLE 46 North America Unified Communication as a Service (UCaaS) Market by Country, 2024 - 2031, USD Million
TABLE 47 US Unified Communication as a Service (UCaaS) Market, 2020 - 2023, USD Million
TABLE 48 US Unified Communication as a Service (UCaaS) Market, 2024 - 2031, USD Million
TABLE 49 US Unified Communication as a Service (UCaaS) Market by Delivery Model, 2020 - 2023, USD Million
TABLE 50 US Unified Communication as a Service (UCaaS) Market by Delivery Model, 2024 - 2031, USD Million
TABLE 51 US Unified Communication as a Service (UCaaS) Market by Enterprise Type, 2020 - 2023, USD Million
TABLE 52 US Unified Communication as a Service (UCaaS) Market by Enterprise Type, 2024 - 2031, USD Million
TABLE 53 US Unified Communication as a Service (UCaaS) Market by Component, 2020 - 2023, USD Million
TABLE 54 US Unified Communication as a Service (UCaaS) Market by Component, 2024 - 2031, USD Million
TABLE 55 US Unified Communication as a Service (UCaaS) Market by Vertical, 2020 - 2023, USD Million
TABLE 56 US Unified Communication as a Service (UCaaS) Market by Vertical, 2024 - 2031, USD Million
TABLE 57 Canada Unified Communication as a Service (UCaaS) Market, 2020 - 2023, USD Million
TABLE 58 Canada Unified Communication as a Service (UCaaS) Market, 2024 - 2031, USD Million
TABLE 59 Canada Unified Communication as a Service (UCaaS) Market by Delivery Model, 2020 - 2023, USD Million
TABLE 60 Canada Unified Communication as a Service (UCaaS) Market by Delivery Model, 2024 - 2031, USD Million
TABLE 61 Canada Unified Communication as a Service (UCaaS) Market by Enterprise Type, 2020 - 2023, USD Million
TABLE 62 Canada Unified Communication as a Service (UCaaS) Market by Enterprise Type, 2024 - 2031, USD Million
TABLE 63 Canada Unified Communication as a Service (UCaaS) Market by Component, 2020 - 2023, USD Million
TABLE 64 Canada Unified Communication as a Service (UCaaS) Market by Component, 2024 - 2031, USD Million
TABLE 65 Canada Unified Communication as a Service (UCaaS) Market by Vertical, 2020 - 2023, USD Million
TABLE 66 Canada Unified Communication as a Service (UCaaS) Market by Vertical, 2024 - 2031, USD Million
TABLE 67 Mexico Unified Communication as a Service (UCaaS) Market, 2020 - 2023, USD Million
TABLE 68 Mexico Unified Communication as a Service (UCaaS) Market, 2024 - 2031, USD Million
TABLE 69 Mexico Unified Communication as a Service (UCaaS) Market by Delivery Model, 2020 - 2023, USD Million
TABLE 70 Mexico Unified Communication as a Service (UCaaS) Market by Delivery Model, 2024 - 2031, USD Million
TABLE 71 Mexico Unified Communication as a Service (UCaaS) Market by Enterprise Type, 2020 - 2023, USD Million
TABLE 72 Mexico Unified Communication as a Service (UCaaS) Market by Enterprise Type, 2024 - 2031, USD Million
TABLE 73 Mexico Unified Communication as a Service (UCaaS) Market by Component, 2020 - 2023, USD Million
TABLE 74 Mexico Unified Communication as a Service (UCaaS) Market by Component, 2024 - 2031, USD Million
TABLE 75 Mexico Unified Communication as a Service (UCaaS) Market by Vertical, 2020 - 2023, USD Million
TABLE 76 Mexico Unified Communication as a Service (UCaaS) Market by Vertical, 2024 - 2031, USD Million
TABLE 77 Rest of North America Unified Communication as a Service (UCaaS) Market, 2020 - 2023, USD Million
TABLE 78 Rest of North America Unified Communication as a Service (UCaaS) Market, 2024 - 2031, USD Million
TABLE 79 Rest of North America Unified Communication as a Service (UCaaS) Market by Delivery Model, 2020 - 2023, USD Million
TABLE 80 Rest of North America Unified Communication as a Service (UCaaS) Market by Delivery Model, 2024 - 2031, USD Million
TABLE 81 Rest of North America Unified Communication as a Service (UCaaS) Market by Enterprise Type, 2020 - 2023, USD Million
TABLE 82 Rest of North America Unified Communication as a Service (UCaaS) Market by Enterprise Type, 2024 - 2031, USD Million
TABLE 83 Rest of North America Unified Communication as a Service (UCaaS) Market by Component, 2020 - 2023, USD Million
TABLE 84 Rest of North America Unified Communication as a Service (UCaaS) Market by Component, 2024 - 2031, USD Million
TABLE 85 Rest of North America Unified Communication as a Service (UCaaS) Market by Vertical, 2020 - 2023, USD Million
TABLE 86 Rest of North America Unified Communication as a Service (UCaaS) Market by Vertical, 2024 - 2031, USD Million
TABLE 87 Key Information – BT Group plc
TABLE 88 key information – Verizon Communications, Inc.
TABLE 89 Key Information – Cisco Systems, Inc.
TABLE 90 Key Information – Microsoft Corporation
TABLE 91 key information – Zoom Video Communications, Inc.
TABLE 92 Key Information – IBM Corporation
TABLE 93 KEY INFORMATION – NEC Corporation
TABLE 94 Key Information – AT&T, Inc.
TABLE 95 Key Information – Google LLC
TABLE 96 Key information – 8x8, Inc.
List of Figures
FIG 1 Methodology for the research
FIG 2 North America Unified Communication as a Service (UCaaS) Market, 2020 - 2031, USD Million
FIG 3 Key Factors Impacting Unified Communication as a Service (UCaaS)Market
FIG 4 Market Share Analysis, 2023
FIG 5 Porter’s Five Forces Analysis – Unified Communication as a Service (UCaaS) Market
FIG 6 North America Unified Communication as a Service (UCaaS) Market share by Delivery Model, 2023
FIG 7 North America Unified Communication as a Service (UCaaS) Market share by Delivery Model, 2031
FIG 8 North America Unified Communication as a Service (UCaaS) Market by Delivery Model, 2020 - 2031, USD Million
FIG 9 North America Unified Communication as a Service (UCaaS) Market share by Enterprise Type, 2023
FIG 10 North America Unified Communication as a Service (UCaaS) Market share by Enterprise Type, 2031
FIG 11 North America Unified Communication as a Service (UCaaS) Market by Enterprise Type, 2020 - 2031, USD Million
FIG 12 North America Unified Communication as a Service (UCaaS) Market share by Component, 2023
FIG 13 North America Unified Communication as a Service (UCaaS) Market share by Component, 2031
FIG 14 North America Unified Communication as a Service (UCaaS) Market by Component, 2020 - 2031, USD Million
FIG 15 North America Unified Communication as a Service (UCaaS) Market share by Vertical, 2023
FIG 16 North America Unified Communication as a Service (UCaaS) Market share by Vertical, 2031
FIG 17 North America Unified Communication as a Service (UCaaS) Market by Vertical, 2020 - 2031, USD Million
FIG 18 North America Unified Communication as a Service (UCaaS) Market share by Country, 2023
FIG 19 North America Unified Communication as a Service (UCaaS) Market share by Country, 2031
FIG 20 North America Unified Communication as a Service (UCaaS) Market by Country, 2020 - 2031, USD Million
FIG 21 Swot Analysis: BT Group plc
FIG 22 SWOT Analysis: Verizon Communications, Inc.
FIG 23 SWOT Analysis: Cisco Systems, Inc.
FIG 24 SWOT Analysis: Microsoft Corporation
FIG 25 Recent strategies and developments: Zoom Video Communications, Inc.
FIG 26 Swot Analysis: Zoom Video Communications, Inc.
FIG 27 SWOT Analysis: IBM Corporation
FIG 28 SWOT Analysis: NEC Corporation
FIG 29 SWOT Analysis: AT&T Inc.
FIG 30 SWOT Analysis: Google LLC
FIG 31 SWOT Analysis: 8x8, Inc.