Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 North America Unified Communication as a Service (UCaaS) Market, by Delivery Model
1.4.2 North America Unified Communication as a Service (UCaaS) Market, by Enterprise Type
1.4.3 North America Unified Communication as a Service (UCaaS) Market, by Component
1.4.4 North America Unified Communication as a Service (UCaaS) Market, by Vertical
1.4.5 North America Unified Communication as a Service (UCaaS) Market, by Country
1.5 Methodology for the research
Chapter 2. Market at a Glance
2.1 Key Highlights
Chapter 3. Market Overview
3.1 Introduction
3.1.1 Overview
3.1.1.1 Market Composition and Scenario
3.2 Key Factors Impacting the Market
3.2.1 Market Drivers
3.2.2 Market Restraints
3.2.3 Market Opportunities
3.2.4 Market Challenges
Chapter 4. Competition Analysis - Global
4.1 Market Share Analysis, 2023
4.2 Strategies Deployed in Unified Communication as a Service (UCaaS) Market
4.3 Porter Five Forces Analysis
Chapter 5. North America Unified Communication as a Service (UCaaS) Market by Delivery Model
5.1 North America Hosted/Cloud Services Market by Country
5.2 North America Managed Services Market by Country
Chapter 6. North America Unified Communication as a Service (UCaaS) Market by Enterprise Type
6.1 North America Large Enterprise Market by Country
6.2 North America Small & Medium Enterprises (SMEs) Market by Country
Chapter 7. North America Unified Communication as a Service (UCaaS) Market by Component
7.1 North America Telephony Market by Country
7.2 North America Conferencing Market by Country
7.3 North America Collaboration Market by Country
7.4 North America Unified Messaging Market by Country
7.5 North America Others Market by Country
Chapter 8. North America Unified Communication as a Service (UCaaS) Market by Vertical
8.1 North America IT & Telecommunications Market by Country
8.2 North America BFSI Market by Country
8.3 North America IT-enabled Services (ITeS) Market by Country
8.4 North America Education Market by Country
8.5 North America Healthcare Market by Country
8.6 North America Retail & Consumer Goods Market by Country
8.7 North America Government & Defense Market by Country
8.8 North America Others Market by Country
Chapter 9. North America Unified Communication as a Service (UCaaS) Market by Country
9.1 US Unified Communication as a Service (UCaaS) Market
9.1.1 US Unified Communication as a Service (UCaaS) Market by Delivery Model
9.1.2 US Unified Communication as a Service (UCaaS) Market by Enterprise Type
9.1.3 US Unified Communication as a Service (UCaaS) Market by Component
9.1.4 US Unified Communication as a Service (UCaaS) Market by Vertical
9.2 Canada Unified Communication as a Service (UCaaS) Market
9.2.1 Canada Unified Communication as a Service (UCaaS) Market by Delivery Model
9.2.2 Canada Unified Communication as a Service (UCaaS) Market by Enterprise Type
9.2.3 Canada Unified Communication as a Service (UCaaS) Market by Component
9.2.4 Canada Unified Communication as a Service (UCaaS) Market by Vertical
9.3 Mexico Unified Communication as a Service (UCaaS) Market
9.3.1 Mexico Unified Communication as a Service (UCaaS) Market by Delivery Model
9.3.2 Mexico Unified Communication as a Service (UCaaS) Market by Enterprise Type
9.3.3 Mexico Unified Communication as a Service (UCaaS) Market by Component
9.3.4 Mexico Unified Communication as a Service (UCaaS) Market by Vertical
9.4 Rest of North America Unified Communication as a Service (UCaaS) Market
9.4.1 Rest of North America Unified Communication as a Service (UCaaS) Market by Delivery Model
9.4.2 Rest of North America Unified Communication as a Service (UCaaS) Market by Enterprise Type
9.4.3 Rest of North America Unified Communication as a Service (UCaaS) Market by Component
9.4.4 Rest of North America Unified Communication as a Service (UCaaS) Market by Vertical
Chapter 10. Company Profiles
10.1 BT Group plc
10.1.1 Company Overview
10.1.2 Financial Analysis
10.1.3 Segmental and Regional Analysis
10.1.4 Research & Development Expenses
10.1.5 Recent strategies and developments:
10.1.5.1 Partnerships, Collaborations, and Agreements:
10.1.6 SWOT Analysis
10.2 Verizon Communications, Inc.
10.2.1 Company Overview
10.2.2 Financial Analysis
10.2.3 Segmental Analysis
10.2.4 Recent strategies and developments:
10.2.4.1 Partnerships, Collaborations, and Agreements:
10.2.5 SWOT Analysis
10.3 Cisco Systems, Inc.
10.3.1 Company Overview
10.3.2 Financial Analysis
10.3.3 Regional Analysis
10.3.4 Research & Development Expense
10.3.5 Recent strategies and developments:
10.3.5.1 Partnerships, Collaborations, and Agreements:
10.3.6 SWOT Analysis
10.4 Microsoft Corporation
10.4.1 Company Overview
10.4.2 Financial Analysis
10.4.3 Segmental and Regional Analysis
10.4.4 Research & Development Expenses
10.4.5 SWOT Analysis
10.5 Zoom Video Communications, Inc.
10.5.1 Company Overview
10.5.2 Financial Analysis
10.5.3 Research & Development Expenses
10.5.4 Recent strategies and developments:
10.5.4.1 Partnerships, Collaborations, and Agreements:
10.5.4.2 Acquisition and Mergers:
10.5.5 SWOT Analysis
10.6 IBM Corporation
10.6.1 Company Overview
10.6.2 Financial Analysis
10.6.3 Regional & Segmental Analysis
10.6.4 Research & Development Expenses
10.6.5 Recent strategies and developments:
10.6.5.1 Partnerships, Collaborations, and Agreements:
10.6.6 SWOT Analysis
10.7 NEC Corporation
10.7.1 Company Overview
10.7.2 Financial Analysis
10.7.3 Segmental and Regional Analysis
10.7.4 Research & Development Expenses
10.7.5 Recent strategies and developments:
10.7.5.1 Partnerships, Collaborations, and Agreements:
10.7.6 SWOT Analysis
10.8 AT&T, Inc. (AT&T Intellectual Property)
10.8.1 Company Overview
10.8.2 Financial Analysis
10.8.3 Segmental and Regional Analysis
10.8.4 Research & Development Expense
10.8.5 SWOT Analysis
10.9 Google LLC
10.9.1 Company Overview
10.9.2 Financial Analysis
10.9.3 Segmental and Regional Analysis
10.9.4 Research & Development Expense
10.9.5 SWOT Analysis
10.10. 8x8, Inc.
10.10.1 Company Overview
10.10.2 Financial Analysis
10.10.3 Regional Analysis
10.10.4 Research & Development Expenses
10.10.5 SWOT Analysis
Unique Offerings 