The North America Workforce Management Market would witness market growth of 8.9% CAGR during the forecast period (2023-2030).
Innovations in biometric technologies, including facial recognition, fingerprint scanning, and voice recognition, enhance the security and accuracy of workforce management systems. These technologies facilitate secure clock-ins, access control, and identity verification, reducing the risk of fraudulent activities. Chatbots and virtual assistants are entering workforce management solutions, providing employees instant support for routine queries, leave requests, and schedule inquiries. These AI-driven assistants enhance user experience, streamline communication, and reduce the burden on HR personnel.
Moreover, blockchain technology is being explored to ensure transparent and tamper-proof payroll processes. Smart contracts on blockchain platforms can automate payroll transactions, ensuring accuracy and providing a secure and immutable record of financial transactions related to employee compensation. Augmented Reality is integrated into workforce management for immersive training and onboarding experiences. AR technology allows employees to receive hands-on training in a virtual environment, reducing the learning curve and enhancing the effectiveness of onboarding programs.
The collaboration between AI and R&D in the United States continues to drive innovations in workforce management, offering solutions that address the evolving needs of organizations in a rapidly changing work landscape. As per the Government of the United States, the Biden-Harris Administration is committed to advancing responsible AI systems that are ethical, trustworthy, and safe and serve the public good. Thus, growing AI adoption and rising employment numbers in North America will boost the region's demand for workforce management software.
The US market dominated the North America Workforce Management Market by Country in 2022, and would continue to be a dominant market till 2030; thereby, achieving a market value of $3,826.4 million by 2030. The Canada market is experiencing a CAGR of 11.4% during (2023 - 2030). Additionally, The Mexico market would exhibit a CAGR of 10.4% during (2023 - 2030).
Based on Deployment, the market is segmented into On-premises, and Cloud. Based on Organization Size, the market is segmented into Large Enterprises, and Small & Medium Enterprises. Based on Solution, the market is segmented into Time & Attendance Management, Workforce Scheduling, Embedded Analytics, Absence Management, and Others. Based on Application, the market is segmented into BFSI, Automotive & Manufacturing, Academia, Healthcare, Government, Retail, and Others. Based on countries, the market is segmented into U.S., Mexico, Canada, and Rest of North America.
Free Valuable Insights: The Workforce Management Market is Predict to reach $16 Billion by 2030, at a CAGR of 10.3%
The market research report covers the analysis of key stakeholders of the market. Key companies profiled in the report include UKG, Inc., SAP SE, Oracle Corporation, WorkForce Software, LLC, NICE Ltd., ActiveOps PLC, Infor, Inc. (Koch Industries), EG Workforce Solutions, SISQUAL Workforce Management, Lda., Blue Yonder Group, Inc. (Panasonic Holdings Corporation)
Scope of the Study
Market Segments Covered in the Report:
By Deployment
By Organization Size
- Large Enterprises
- Small & Medium Enterprises
By Solution
- Time & Attendance Management
- Workforce Scheduling
- Embedded Analytics
- Absence Management
- Others
By Application
- BFSI
- Automotive & Manufacturing
- Academia
- Healthcare
- Government
- Retail
- Others
By Country
- US
- Canada
- Mexico
- Rest of North America
Key Market Players
List of Companies Profiled in the Report:
- UKG, Inc.
- SAP SE
- Oracle Corporation
- WorkForce Software, LLC
- NICE Ltd.
- ActiveOps PLC
- Infor, Inc. (Koch Industries)
- EG Workforce Solutions
- SISQUAL Workforce Management, Lda.
- Blue Yonder Group, Inc. (Panasonic Holdings Corporation)
Chapter 1. Market Scope & Methodology
1.1 Market Definition
1.2 Objectives
1.3 Market Scope
1.4 Segmentation
1.4.1 North America Workforce Management Market, by Deployment
1.4.2 North America Workforce Management Market, by Organization Size
1.4.3 North America Workforce Management Market, by Solution
1.4.4 North America Workforce Management Market, by Application
1.4.5 North America Workforce Management Market, by Country
1.5 Methodology for the research
Chapter 2. Market at a Glance
2.1 Key Highlights
Chapter 3. Market Overview
3.1 Introduction
3.1.1 Overview
3.1.1.1 Market composition and scenario
3.2 Key Factors Impacting the Market
3.2.1 Market Drivers
3.2.2 Market Restraints
Chapter 4. Competition Analysis - Global
4.1 KBV Cardinal Matrix
4.2 Recent Industry Wide Strategic Developments
4.2.1 Partnerships, Collaborations and Agreements
4.2.2 Product Launches and Product Expansions
4.2.3 Acquisition and Mergers
4.3 Top Winning Strategies
4.3.1 Key Leading Strategies: Percentage Distribution (2019-2023)
4.3.2 Key Strategic Move: (Partnerships, Collaborations & Agreements: 2022, Feb – 2023, Nov) Leading Players
4.4 Porter’s Five Forces Analysis
Chapter 5. North America Workforce Management Market by Deployment
5.1 North America On-premise Market by Region
5.2 North America Cloud Market by Region
Chapter 6. North America Workforce Management Market by Organization Size
6.1 North America Large Enterprises Market by Country
6.2 North America Small & Medium Enterprises Market by Country
Chapter 7. North America Workforce Management Market by Solution
7.1 North America Time & Attendance Management Market by Country
7.2 North America Workforce Scheduling Market by Country
7.3 North America Embedded Analytics Market by Country
7.4 North America Absence Management Market by Country
7.5 North America Others Market by Country
Chapter 8. North America Workforce Management Market by Application
8.1 North America BFSI Market by Country
8.2 North America Automotive & Manufacturing Market by Country
8.3 North America Academia Market by Country
8.4 North America Healthcare Market by Country
8.5 North America Government Market by Country
8.6 North America Retail Market by Country
8.7 North America Others Market by Country
Chapter 9. North America Workforce Management Market by Country
9.1 US Workforce Management Market
9.1.1 US Workforce Management Market by Deployment
9.1.2 US Workforce Management Market by Organization Size
9.1.3 US Workforce Management Market by Solution
9.1.4 US Workforce Management Market by Application
9.2 Canada Workforce Management Market
9.2.1 Canada Workforce Management Market by Deployment
9.2.2 Canada Workforce Management Market by Organization Size
9.2.3 Canada Workforce Management Market by Solution
9.2.4 Canada Workforce Management Market by Application
9.3 Mexico Workforce Management Market
9.3.1 Mexico Workforce Management Market by Deployment
9.3.2 Mexico Workforce Management Market by Organization Size
9.3.3 Mexico Workforce Management Market by Solution
9.3.4 Mexico Workforce Management Market by Application
9.4 Rest of North America Workforce Management Market
9.4.1 Rest of North America Workforce Management Market by Deployment
9.4.2 Rest of North America Workforce Management Market by Organization Size
9.4.3 Rest of North America Workforce Management Market by Solution
9.4.4 Rest of North America Workforce Management Market by Application
Chapter 10. Company Profiles
10.1 ActiveOps PLC
10.1.1 Company Overview
10.1.2 Financial Analysis
10.1.3 Segmental and Regional Analysis
10.1.4 SWOT Analysis
10.2 EG Workforce Solutions
10.2.1 Company Overview
10.2.2 SWOT Analysis
10.3 Sisqual Workforce Management, Lda.
10.3.1 Company Overview
10.3.2 SWOT Analysis
10.4 UKG, Inc.
10.4.1 Company Overview
10.4.2 Recent strategies and developments:
10.4.2.1 Partnerships, Collaborations, and Agreements:
10.4.2.2 Product Launches and Product Expansions:
10.4.2.3 Acquisition and Mergers:
10.4.3 SWOT Analysis
10.5 SAP SE
10.5.1 Company Overview
10.5.2 Financial Analysis
10.5.3 Segmental and Regional Analysis
10.5.4 Research & Development Expense
10.5.5 Recent strategies and developments:
10.5.5.1 Partnerships, Collaborations, and Agreements:
10.5.5.2 Acquisition and Mergers:
10.5.6 SWOT Analysis
10.6 Oracle Corporation
10.6.1 Company Overview
10.6.2 Financial Analysis
10.6.3 Segmental and Regional Analysis
10.6.4 Research & Development Expense
10.6.5 Recent strategies and developments:
10.6.5.1 Product Launches and Product Expansions:
10.6.5.2 Acquisition and Mergers:
10.6.6 SWOT Analysis
10.7 WorkForce Software, LLC
10.7.1 Company Overview
10.7.2 Recent strategies and developments:
10.7.2.1 Product Launches and Product Expansions:
10.8 NICE Ltd.
10.8.1 Company Overview
10.8.2 Financial Analysis
10.8.3 Segmental and Regional Analysis
10.8.4 Research & Development Expenses
10.8.5 Recent strategies and developments:
10.8.5.1 Acquisition and Mergers:
10.8.6 SWOT Analysis
10.9 Infor, Inc. (Koch Industries)
10.9.1 Company Overview
10.9.2 Recent strategies and developments:
10.9.2.1 Partnerships, Collaborations, and Agreements:
10.9.2.2 Acquisition and Mergers:
10.9.3 SWOT Analysis
10.10. Blue Yonder Group, Inc. (Panasonic Holdings Corporation)
10.10.1 Company Overview
10.10.2 Financial Analysis
10.10.3 Segmental and Regional Analysis
10.10.4 Research & Development Expense
10.10.5 Recent strategies and developments:
10.10.5.1 Partnerships, Collaborations, and Agreements:
10.10.5.2 Product Launches and Product Expansions:
10.10.5.3 Acquisition and Mergers:
10.10.6 SWOT Analysis
TABLE 1 North America Workforce Management Market, 2019 - 2022, USD Million
TABLE 2 North America Workforce Management Market, 2023 - 2030, USD Million
TABLE 3 Partnerships, Collaborations and Agreements– Workforce Management Market
TABLE 4 Product Launches And Product Expansions– Workforce Management Market
TABLE 5 Acquisition and Mergers– Workforce Management Market
TABLE 6 North America Workforce Management Market by Deployment, 2019 - 2022, USD Million
TABLE 7 North America Workforce Management Market by Deployment, 2023 - 2030, USD Million
TABLE 8 North America On-premise Market by Region, 2019 - 2022, USD Million
TABLE 9 North America On-premise Market by Region, 2023 - 2030, USD Million
TABLE 10 North America Cloud Market by Region, 2019 - 2022, USD Million
TABLE 11 North America Cloud Market by Region, 2023 - 2030, USD Million
TABLE 12 North America Workforce Management Market by Organization Size, 2019 - 2022, USD Million
TABLE 13 North America Workforce Management Market by Organization Size, 2023 - 2030, USD Million
TABLE 14 North America Large Enterprises Market by Country, 2019 - 2022, USD Million
TABLE 15 North America Large Enterprises Market by Country, 2023 - 2030, USD Million
TABLE 16 North America Small & Medium Enterprises Market by Country, 2019 - 2022, USD Million
TABLE 17 North America Small & Medium Enterprises Market by Country, 2023 - 2030, USD Million
TABLE 18 North America Workforce Management Market by Solution, 2019 - 2022, USD Million
TABLE 19 North America Workforce Management Market by Solution, 2023 - 2030, USD Million
TABLE 20 North America Time & Attendance Management Market by Country, 2019 - 2022, USD Million
TABLE 21 North America Time & Attendance Management Market by Country, 2023 - 2030, USD Million
TABLE 22 North America Workforce Scheduling Market by Country, 2019 - 2022, USD Million
TABLE 23 North America Workforce Scheduling Market by Country, 2023 - 2030, USD Million
TABLE 24 North America Embedded Analytics Market by Country, 2019 - 2022, USD Million
TABLE 25 North America Embedded Analytics Market by Country, 2023 - 2030, USD Million
TABLE 26 North America Absence Management Market by Country, 2019 - 2022, USD Million
TABLE 27 North America Absence Management Market by Country, 2023 - 2030, USD Million
TABLE 28 North America Others Market by Country, 2019 - 2022, USD Million
TABLE 29 North America Others Market by Country, 2023 - 2030, USD Million
TABLE 30 North America Workforce Management Market by Application, 2019 - 2022, USD Million
TABLE 31 North America Workforce Management Market by Application, 2023 - 2030, USD Million
TABLE 32 North America BFSI Market by Country, 2019 - 2022, USD Million
TABLE 33 North America BFSI Market by Country, 2023 - 2030, USD Million
TABLE 34 North America Automotive & Manufacturing Market by Country, 2019 - 2022, USD Million
TABLE 35 North America Automotive & Manufacturing Market by Country, 2023 - 2030, USD Million
TABLE 36 North America Academia Market by Country, 2019 - 2022, USD Million
TABLE 37 North America Academia Market by Country, 2023 - 2030, USD Million
TABLE 38 North America Healthcare Market by Country, 2019 - 2022, USD Million
TABLE 39 North America Healthcare Market by Country, 2023 - 2030, USD Million
TABLE 40 North America Government Market by Country, 2019 - 2022, USD Million
TABLE 41 North America Government Market by Country, 2023 - 2030, USD Million
TABLE 42 North America Retail Market by Country, 2019 - 2022, USD Million
TABLE 43 North America Retail Market by Country, 2023 - 2030, USD Million
TABLE 44 North America Others Market by Country, 2019 - 2022, USD Million
TABLE 45 North America Others Market by Country, 2023 - 2030, USD Million
TABLE 46 North America Workforce Management Market by Country, 2019 - 2022, USD Million
TABLE 47 North America Workforce Management Market by Country, 2023 - 2030, USD Million
TABLE 48 US Workforce Management Market, 2019 - 2022, USD Million
TABLE 49 US Workforce Management Market, 2023 - 2030, USD Million
TABLE 50 US Workforce Management Market by Deployment, 2019 - 2022, USD Million
TABLE 51 US Workforce Management Market by Deployment, 2023 - 2030, USD Million
TABLE 52 US Workforce Management Market by Organization Size, 2019 - 2022, USD Million
TABLE 53 US Workforce Management Market by Organization Size, 2023 - 2030, USD Million
TABLE 54 US Workforce Management Market by Solution, 2019 - 2022, USD Million
TABLE 55 US Workforce Management Market by Solution, 2023 - 2030, USD Million
TABLE 56 US Workforce Management Market by Application, 2019 - 2022, USD Million
TABLE 57 US Workforce Management Market by Application, 2023 - 2030, USD Million
TABLE 58 Canada Workforce Management Market, 2019 - 2022, USD Million
TABLE 59 Canada Workforce Management Market, 2023 - 2030, USD Million
TABLE 60 Canada Workforce Management Market by Deployment, 2019 - 2022, USD Million
TABLE 61 Canada Workforce Management Market by Deployment, 2023 - 2030, USD Million
TABLE 62 Canada Workforce Management Market by Organization Size, 2019 - 2022, USD Million
TABLE 63 Canada Workforce Management Market by Organization Size, 2023 - 2030, USD Million
TABLE 64 Canada Workforce Management Market by Solution, 2019 - 2022, USD Million
TABLE 65 Canada Workforce Management Market by Solution, 2023 - 2030, USD Million
TABLE 66 Canada Workforce Management Market by Application, 2019 - 2022, USD Million
TABLE 67 Canada Workforce Management Market by Application, 2023 - 2030, USD Million
TABLE 68 Mexico Workforce Management Market, 2019 - 2022, USD Million
TABLE 69 Mexico Workforce Management Market, 2023 - 2030, USD Million
TABLE 70 Mexico Workforce Management Market by Deployment, 2019 - 2022, USD Million
TABLE 71 Mexico Workforce Management Market by Deployment, 2023 - 2030, USD Million
TABLE 72 Mexico Workforce Management Market by Organization Size, 2019 - 2022, USD Million
TABLE 73 Mexico Workforce Management Market by Organization Size, 2023 - 2030, USD Million
TABLE 74 Mexico Workforce Management Market by Solution, 2019 - 2022, USD Million
TABLE 75 Mexico Workforce Management Market by Solution, 2023 - 2030, USD Million
TABLE 76 Mexico Workforce Management Market by Application, 2019 - 2022, USD Million
TABLE 77 Mexico Workforce Management Market by Application, 2023 - 2030, USD Million
TABLE 78 Rest of North America Workforce Management Market, 2019 - 2022, USD Million
TABLE 79 Rest of North America Workforce Management Market, 2023 - 2030, USD Million
TABLE 80 Rest of North America Workforce Management Market by Deployment, 2019 - 2022, USD Million
TABLE 81 Rest of North America Workforce Management Market by Deployment, 2023 - 2030, USD Million
TABLE 82 Rest of North America Workforce Management Market by Organization Size, 2019 - 2022, USD Million
TABLE 83 Rest of North America Workforce Management Market by Organization Size, 2023 - 2030, USD Million
TABLE 84 Rest of North America Workforce Management Market by Solution, 2019 - 2022, USD Million
TABLE 85 Rest of North America Workforce Management Market by Solution, 2023 - 2030, USD Million
TABLE 86 Rest of North America Workforce Management Market by Application, 2019 - 2022, USD Million
TABLE 87 Rest of North America Workforce Management Market by Application, 2023 - 2030, USD Million
TABLE 88 Key Information – ActiveOps PLC
TABLE 89 Key Information – EG Workforce Solutions
TABLE 90 Key Information – SISQUAL Workforce Management, Lda.
TABLE 91 Key Information – UKG, Inc.
TABLE 92 Key Information – SAP SE
TABLE 93 Key Information – Oracle Corporation
TABLE 94 Key Information – WorkForce Software, LLC
TABLE 95 Key Information – NICE Ltd.
TABLE 96 Key Information – Infor, Inc.
TABLE 97 Key Information – Blue Yonder Group, Inc.
List of Figures
FIG 1 Methodology for the research
FIG 2 North America Workforce Management Market, 2019 - 2030, USD Million
FIG 3 Key Factors Impacting Workforce Management Market
FIG 4 KBV Cardinal Matrix
FIG 5 Key Leading Strategies: Percentage Distribution (2019-2023)
FIG 6 Key Strategic Move: (Partnerships, Collaborations & Agreements: 2022, Feb – 2023, Nov) Leading Players
FIG 7 Porter’s Five Forces Analysis – Workforce management market
FIG 8 North America Workforce Management Market share by Deployment, 2022
FIG 9 North America Workforce Management Market share by Deployment, 2030
FIG 10 North America Workforce Management Market by Deployment, 2019 - 2030, USD Million
FIG 11 North America Workforce Management Market share by Organization Size, 2022
FIG 12 North America Workforce Management Market share by Organization Size, 2030
FIG 13 North America Workforce Management Market by Organization Size, 2019 - 2030, USD Million
FIG 14 North America Workforce Management Market share by Solution, 2022
FIG 15 North America Workforce Management Market share by Solution, 2030
FIG 16 North America Workforce Management Market by Solution, 2019 - 2030, USD Million
FIG 17 North America Workforce Management Market share by Application, 2022
FIG 18 North America Workforce Management Market share by Application, 2030
FIG 19 North America Workforce Management Market by Application, 2019 - 2030, USD Million
FIG 20 North America Workforce Management Market share by Country, 2022
FIG 21 North America Workforce Management Market share by Country, 2030
FIG 22 North America Workforce Management Market by Country, 2019 - 2030, USD Million
FIG 23 Swot Analysis: ActiveOps PLC
FIG 24 Swot Analysis: EG Workforce Solutions
FIG 25 Swot Analysis: SISQUAL Workforce Management, Lda.
FIG 26 Recent strategies and developments: UKG, Inc.
FIG 27 Swot Analysis: UKG, Inc.
FIG 28 Recent strategies and developments: SAP SE
FIG 29 SWOT Analysis: SAP SE
FIG 30 Recent strategies and developments: Oracle Corporation
FIG 31 SWOT Analysis: Oracle Corporation
FIG 32 SWOT Analysis: NICE Ltd.
FIG 33 Recent strategies and developments: Infor Inc.,
FIG 34 SWOT Analysis: Infor, Inc.
FIG 35 Recent strategies and developments: Blue Yonder Group Inc.
FIG 36 SWOT Analysis: Blue Yonder Group, Inc.